Garage Door Repair Reviews in Passaic County, NJ (Page 27)
Precision Overhead Garage Door of New Jerseyhas received 1268 reviews, averaging 4.93 Stars:
Oak Ridge, NJ
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Service Technician Team : Kevin S
Wayne, NJ
I have used your services before and was happy with the service. I am very happy with the technician who explained everything and covered the instructions very well. thanks to him rama
- Rama Ramakrishnan
Product:
Wayne, NJ
Kevin the Tech who came out was wonderful!!!
- Edward Taragano
Product:
Wayne, NJ
This is the 3rd time I have used your company. I have had one of the doors rebuilt, one motor replaced and most recently another motor replaced, your techs are professional and considerate of my time. I would give them 5 stars for all 3 service calls .
- Theodore Drake
Product:
Hawthorne, NJ
Had a new door installed. Technicians were very polite, efficient and worked quickly in some very old weather. I've used precision for a number of things over the years and have always been completely satisfied. Wouldn't even consider another company at this point. Thanks you for a job well done and in a timely manner.
- Jack Sytsma
Product:
Little Falls, NJ
So my garage door stopped opening and closing suddenly and when I called they were willing to have someone come here immediately. I was willing to wait a couple days so they gave me an 8AM to 12PM window. By 8:20AM, a very polite gentleman by the name of Rob Z. called and informed me that he was on his way and should be there in 20 minutes depending on traffic. 20 minutes later on the dot he pulls up, introduces himself and gets to work checking on the problem. 5 minutes later the problem is identified as a problem with the motor that can be fixed at about half the price of a new motor. He helped me with the decision to replace the motor based on the age of it and its life expectancy as well as how long I intended to live at my home going forward. He then went over the different motor options and again was very helpful in that decision as well. He had all the necessary equipment to replace the motor and gave me an estimate of 1.5 hours. An hour and 15 minutes later he helped me program the keypad outside, I paid for it very simply with a credit card, and I was done! So although this process was made very simple and was done in a timely fashion it just got even better a whole two weeks later! I actually inadvertently deprogrammed all remotes including the keypad outside. I downloaded the manual but was unsuccessful at reprogramming it. Remembering that he helped me program it, I reached out to him on a Friday night at dinnertime via email. Not expecting a response until Monday at the earliest, he responded 15 minutes later with instructions not even included with the manual! He had the exact code that I needed that I could not find after over an hour of research - on a Friday night! If that's not dedication to your job, I don't know what is! Thank you Rob for a great experience and I highly recommend you to all and hope Precision knows what a great employee you are! Thanks again!
- Rocco Mongelli
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Leadership Team: Rob Z
Oak Ridge, NJ
Installed new garage door opener. The serviceman was knowledgable and did an exceptional job and are very pleased with the new door opener.
- Nick Dellacato
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Service Technician Team : Kevin S
Little Falls, NJ
Your technician, Rob Zuniga was very responsive, courteous, explained all the issues and made the required repair immediately. Precision is a first rate organization! Thanks for great service.......
- Kevin Mackey
Little Falls, NJ
Very pleasant and helpful rep. Good job Thanks, WEP
- William Peto
Product:
Woodland Park, NJ
Chris was very helpful and pointed out things that i was not aware of. He did a complete rebuild and new belt drive opener. Door is working great and quite. Thank you Chris and Precision Door.
- Angelo Aliotta
Product:
Haskell, NJ
This company provided professional and courteous service from beginning to end. It was fast and easy to schedule an appointment. The follow up email confirmed the appointment and sent me the name along with a picture of the technician who would be fixing my garage door. Rob Z. was able to easily diagnose and fix the garage door. Care was taken to make sure the door was adjusted and the coils were safely replaced. I highly recommend Precision.
- Donna Facciolla
Wayne, NJ
Advised as to the continuing problem w/ garage door opener. Recommended replacing opener as other was 9 yrs old. Was the right decision. Was courteous and neat.
- Donna Davidson
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Service Technician Team : Kevin S
Wayne, NJ
Professional, fast, and friendly. 5 stars.
- Tom Husted
Totowa, NJ
Very professional service. Very reasonable service rate. Thank you Andrew.
- Miguel Orejas
Ringwood, NJ
I am very pleased with the work and price that this compay provides, I have used them many times now. My last service tech, Lou, was very accomodating and the communication between he and I was excellent.
- Brian Griefer
Wayne, NJ
5 Stars for your most prompt and efficient service today.
- Rita Piccinno
Product:
Wayne, NJ
I received your name from Angie's List advertising. I read some of the reviews and felt confident about calling you. I needed general maintenance on the door and rollers, stripping etc. The technician was prompt and polite. Drew was very helpful to let me know what I needed and did not need now. I will be calling you at the end of March to set up replacing my door stripping.
- DiGiacomo
Product:
Ringwood, NJ
5 ***** Quick assessment of what was needed, offered options. I was able t schedule install for the next morning with the same tech. Choose the cheaper option and there was no push to upsell. Tech was excellent, efficient, personable. Highly recommend Precision and Drew then next day install with absolutely no issues
- Frank Ott
Product:
Ringwood, NJ
It was a 5 star experience, everything worked out perfect. Kenny and Jason did a great job and explaned every question I had.
- bill ciolino
Product:
Woodland Park, NJ
5 star PDS rollers were installed in my garage. Great service by the tech.
- Joseph Cardile
Product:
Wayne, NJ
Brandon S is an outstanding person! So Polite & Professional. This is our second home you've done our garage doors for us in the pass and once again we are very happy.
- Mr & Mrs. Kevin G. DiRussa
Product:
Little Falls, NJ
Gaetano was great - very professional, knowledgeable and friendly. Couldn't ask for better service!
- Ann Friend
Product:
Wayne, NJ
We were very satisfied with your technician Kevin S. He explained what we needed and the different items pricing plans. I would definitely recommend your business and also Kevin to any of my friends. We are very satisfied with your business and Kevin who is an asset to your company.
- Joseph Kaczka
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Service Technician Team : Kevin S
Wayne, NJ
Extremely happy with service and complete description and review of work to be done.The young man was polite and professional and would highly recommend you to my family and friends. Please call in spring for new garage door estimates
- Pat Gamarekian
Product:
Wayne, NJ
Kevin called 1/2 hour before coming and arrived on time. He as very polite and knowledgeable.He quickly diagnosed the problem, reprogrammed the opener and replaced the defective keypad. I give Precision 5 stars and will recommend the company to friends.
- Larry Bird
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Service Technician Team : Kevin S
Wayne, NJ
New door looks great! Installation was very smooth and clean. One things is that the noise is louder than the old door when the door is opening and closing. I would like someone to recheck the door regarding the noise.
- Jack Yamaguchi
Dear Mr. Yamaguchi, Thank you for taking the time to review our company. I am happy to hear the installation was smooth and clean. I know we have already contacted you regarding the noise and we have been back to your home to resolve it. Of course a brand new door should not be more noisy than an old one. If you have any future problems please don't hesitate to contact us directly at 888-616-9021.
Product:
Wayne, NJ
I truly appreciated the easiness of arranging the appointment as well as the professionalism of the technician.
- Kim Rom
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Service Technician Team : Kevin S
Clifton, NJ
We were very impressed with your salesman Greg - He was very professional, knowledgeable and personable. He gave us a very detailed proposal which we very much appreciated. He is an excellent representative of your company.
- Bob Silvestri
Wayne, NJ
I had a great experience--same day service, which was terrific. My technician, Brandon, was very knowledgeable, friendly and helpful. I got a whole new system for opening my garage that solved all the issues I was having, plus gave me some useful extras--all done quickly and professionally.
- Ilene S.
Product:
Wayne, NJ
Had springs and garage door opener replaced. Precision was able to send a technician within a day of calling. Our technician knew exactly what was wrong and presented our options clearly. He worked efficiently and safely despite the freezing weather that evening. The door is working perfectly now. We are very satisfied and will continue to use Precision.
- William McMillin
License
NJHIC License #13VH03118600
Installed a new garage door opener. The technician did an exceptional job and we are very pleased with the new opener.
- Dellacasto