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about Precision Overhead Garage Door in:
Passaic County, NJ
Precision Overhead Garage Door of New Jerseyhas received 1228 reviews, averaging 4.94 Stars:
Wayne, NJ
Product:
Hawthorne, NJ
The technician (Gaetano) was 100% professional, knowledgeable, and very nice. Awesome job all around, and I would recommend them to anyone considering this type of service.
- Kevin Kenney
Product:
Wayne, NJ
We had this service three times. We were satisfied with first two services and technicians. However we are not happy with our last service which was yesterday. The technician fixed what we asked for, and then we asked something else about our garage door. He seemed that he had no time for this and he didn't perform the through analysis about the condition of the garage door. We asked couple questions and he seemed that he was overwhelmed. I am not sure if I call same company or try a new one. Thanks Ayse
- Ayse Edeer
Dear Ayse, I am sorry to hear about your recent experience. We have spoken with the technician and expressed the importance of being thorough and addressing all of our customers concerns. This behavior is not acceptable for our technicians and I can assure you we will address this. We hope you choose Precision in the future. Thank you for your business.
Product:
Clifton, NJ
I am very pleased with the service I recieved today from Peter and his partner. They were very professional, knew exactly what the problem was and how to best fix it. I had the springs, cables, rollers replaced and the lifter motor was repaired. My door now works very well and I am a happy camper.
- Karen Isleib
Product:
Hawthorne, NJ
Hi, would like to comment overall on the quick service (although I didn't receive same day) however, felt it was appropriate. Its a confidence level to speak and connect with a "human" over the phone, and then make a firm appointment. And I would like to also commend your Technician, Kevin N. I felt I could communicate well with him, and was able to voice my concerns... and ask for advice for future maintenance, all with good feedback. He made it a pleasant experience, I would want him to come out next time (hoping that won't be for some time !) Amy
- Amy Gregoras
Product:
Clifton, NJ
Technician was prompt, pleasant, professional and helpful. Cost was reasonable. The service provided and work done was excellent.
- Gerry Finley
Product:
Clifton, NJ
Very Pleased with Brandon and his presentation. He spoke nicely, communicated well and was polite!
- Marc K
Product:
Wayne, NJ
Kevin B did an excellent job repairing my garage door in a timely and efficient fashion. I am completely satisfied with the service he performed.
- Ted and Susan Mussano
Product:
Wayne, NJ
Great service...very professional and a great clean up....would highly recommend!
- Bob Crane
Product:
Haledon, NJ
Great service! Thank you
- Yueqing Lin
Product:
Ringwood, NJ
LOVE THE NEW DOOR , BRIAN WAS GREAT NO COMPLAINTS AT ALL. WOULD RECOMMEND YOUR COMPANY TO EVERYBODY
- Michael Golabek
Product:
Wayne, NJ
Drew called about 15 minutes before he was coming and arrived right on time. He looked at the garage door. Found the problem. and explained my options on how to fix it. He repaired it fast and quickly and explained to me how to maintain it correctly. It was a great to have a service tech like Drew come to my location. Keep up the good work and when I am ready for a new door I will contact your company. Thanks.
- John Ferrarella
Product:
Wayne, NJ
I am very happy and satisfied with work.
- Molly Varghese
Product:
Wayne, NJ
Superb customer service from start to finish. Would highly recommend their services as they stand by them 100%.
- Robert Fass
Service Provided:
Product:
Service Technician Team : Kevin S
Haledon, NJ
GREAT JOB!!!!!!
- Tom Brown
Product:
Clifton, NJ
Excellent Service. Definitely a 5 as to courtesy, knowledge and service.
- Anthony Mussara
Product:
West Milford, NJ
Excellent service. Very professional
- Mary Christian
Product:
Wayne, NJ
One Word " Perfect "!!!!
- Kevin Lee
Product:
Wayne, NJ
Doug I am very happy! Your men did a fabulous job on my home.
- Peter Opirhory
Product:
Wayne, NJ
Excellent service. Thanks. Noal
- Noal Solomon
Product:
Wayne, NJ
I called in the morning and was able to get a technician to respond in the afternoon. Everything was explained clearly on what needed to be fixed and the cost. The work was done quickly and the tech showed me what was replaced before receiving payment. Very satisfied with the service I received.
- Brian Metzler
Product:
West Milford, NJ
I called Precision because I could not get two other companies to return my calls, plus my Mom recommended you from a previous service years ago. You answered the phone right away and made an appointment for the next morning and the tech was on time and really courteous. He did a great job and was quite fast at the repair. Works great now and would definitely recommend your company to others.
- Kim Saade
Service Provided:
Product:
Service Technician Team : Kevin S
Paterson, NJ
Thanks so much, the tech was super nice & did an awesome job! No doubt I will call again in the near future!
- Mary Colon
Product:
Wanaque, NJ
The technician came sooner than expected and made the repair quickly. He explained the issue I had and was eager to answer any of my questions. He checked my system and saw it was brand new and in good shape. He also commented that I had purchased a top of the line garage door. I would strongly recommend this system, and Precision, to anyone interested in buying a new garage door opener system.
- Howard Birnbaum
Product:
Wayne, NJ
Pete and Kevin were very through, they reviewed the problem and made sure it was corrected to the best of their ability . Also informed us that a silicone lubricant would be best to use when needed. Very polite and courteous. We are very pleased and happy with to do business with Precision. We would recommend your company to our family and friends. Terry
- Teresa Ferrito
Product:
Clifton, NJ
I really appreciated Brandon`s repair of my garage door. I would recommend using to my fiends and neighbors in the future.
- Ron Fedorchak
Product:
Clifton, NJ
Both technicians (2 separate visits for 2 separate issues) were very professional and friendly. They came when they said they would and fixed the problems very quickly. I would not hesitate to contact you if I need additional repairs.
- Ann Y
Little Falls, NJ
5 stars for the job done!
- Vinny Khanna
Product:
Clifton, NJ
Both technicians (2 separate visits for 2 separate issues) were very professional and friendly. They came when they said they would and fixed the problems very quickly. I would not hesitate to contact you if I need additional repairs.
- Ann Yoanides
Product:
Clifton, NJ
Needed some fine tuning on the opener, springs and track installed last year done with no fuss and no charge. Thank you
- James Carbone
Product:
Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Five stars 1. Same day service 2. Greg called ahead as to his arrival time and arrived on time 3. Greg came prepared- he checked the history of the unit and last battery repair 4. He listened and respected my concern about battery performance 5. He explained what he and the company could do and what I could do to be alert to any future problems 6. He was personable and efficient 7. I'm impressed again and will recommend you to friends.
- Gary Ricart