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about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 10387 reviews, averaging 4.93 Stars:
Union, NJ
Product:
Livingston, NJ
Scott McDonald was our technician. He was wonderful! He fixed the problem right away and then took the time to explain what had happened and how we could fix it ourselves if it occurred again. The sensor eye was not aligning properly. He lubricated the garage door opener and it now works so smoothly and quietly. What a courteous young man! In our day and age, I rarely find someone so friendly, knowledgable, and polite. Our two dogs even liked him. I would have no trouble using or recommending Precision Door service and telling everyone to be sure and ask for Scott McDonald!
- Paul Dorenfast
Product:
Scotch Plains, NJ
overall, very satisfied experience. Technician was prompt, curteous, informative and spent time going thru the various compoents of the repair allowing the customer to make an informed choice.
- manu chakravarthy
Product:
Scotch Plains, NJ
Tech was very helpful and did a great job.He call before he can and his eta was on time.
- connell spady
Product:
Hackettstown, NJ
My garage door was in need of repair and your company sent Tim. He is an individual you can trust. Knew every answer to all my questions. My door is so quiet you have to look to see if it is closing. Tim knew just what was needed to correct the many years of negelect by previous owners. I will be sure and ask for Tim if there is a need in the future and will be happy to tell everyone who asks who fixed my door. Thanks again.
- Maureen Shupe
Product:
Montville, NJ
The technician who put in our unit was excellent and very friendly from start to finish. We could not be happier that we chose your company and again it was very fortunate that we had such a great technician. Please tell him how much we appreciate it!
- Steve Kornhauser
Product:
Scotch Plains, NJ
Very satisfied with the install.
- Bruce
Product:
Hackettstown, NJ
My husband was out of town, when the garage door broke, so I used the yellow pages to find a name. I liked the ad, it sounded like you stood behind your product. And I was very happy, when they said that someone could be out to look at it the next day. I was relieved when the tech, Tim said that we had used your service before, and were happy. I was very pleased with the service tech that you sent, I felt he took the time to explain everything, and gave me acouple different options, without pressuring. Thank you, for your service. Kathi Vaezi
- Kathy Vaezi
Product:
Montvale, NJ
Your technician Kyle arrived right on time to repair my garage door. Kyle was very informative and answered all my questions and explained everything he was doing as the repair progressed. I was very happy with his abilities and would recommend your services to friends. Thank you!!
- alan frontera
Product:
Haledon, NJ
After reading all the positive comments from people in my neighborhood, I called Precision. The representative was courteous and informed. They confirmed the appointment via phone and email. The day of the appointment repairman Scott called me on approach with a specific ETA. Scott M was friendly, informed and thorough in his analysis of the problem. He made recommendations and patiently responded to any question I had. He worked quickly, efficiently and solved the problem with my door. He examined the entire operation of the door to ensure the entire door's safety. He cleand up after himself and left my garage as he found it. He gave me an entirely reasonable bill, explained all warranties, provided helpful information. I would recommend Precision to anyone who needs garage door service. I even called some of my friends who are contractors to let them know, if they need garage door installation, repair or other servicing, they would do themselves a favor by using Precision. Needless to say, I am an entirely satisfied customer. Thank you to Scott M and the Precision representatives I dealt with.
- TOM SEGRETO
Product:
Rochelle Park, NJ
Great Job!
- Francis Aloof
Product:
Morristown, NJ
Excellent, fast, service. Highly recommended.
- Maha Abdellatif
Product:
Randolph, NJ
Very capable, polite and on time. A fantastic impression of your company. I wish all service technicians could be so great!!! Mrs. D. Clifton
- Diane
Product:
Hackettstown, NJ
On 7/11 Dave Papa installed a garage door opener at my home. I was very pleased with Dave, he did not finish till after 8pm and it was sweltering. Whereupon he assisted one of my neighbors with their garage door opener issue. He went above and beyond.
- L Hylind
Product:
Oakland, NJ
Job well done.We are very pleased with your representative Tim.He did explain the problem and ,we were happy the job was done on the same day.
- Anthony Gulli
Product:
Florham Park, NJ
Precision's technician was thorough, courteous, and went out of his way to make clear what was required and why. I would highly recommend both Precision and Scott McDonald, the technician who repaired my garage door.
- edward goldstein
Product:
Chatham, NJ
Both the salesman, Vince, and the installer, Rodrigo, were quite helpful. friendly, and professional. Although there were several details that needed rectifying once the doors were installed, the company took care of them quickly, efficiently, and without hassle. We are totally satisfied with the products as well as the workmanship. Oh, and did I mention that the price was very good? Bob Weber(shared review)
- Robert Weber
Product:
Chatham, NJ
Both the salesman, Vince, and the installer, Rodrigo, were quite helpful. friendly, and professional. Although there were several details that needed rectifying once the doors were installed, the company took care of them quickly, efficiently, and without hassle. We are totally satisfied with the products as well as the workmanship. Oh, and did I mention that the price was very good? Bob Weber
- Robert Weber
Product:
Warren, NJ
Anthony did a great job with installing the openers. He also needed to solve a problem with the opener that I had already begun installing. He did it without complaining. Replaced the rails which he described as cheap in the Chamberlain box. They work great and he is following up on a new door bracket. I would rate him the highest at
- jeff furman
Product:
Bridgewater, NJ
The technician came to analyze the issue with existing garage door opener and provided a through analysis of existing issue. The new product available with the technician and the recommendation helped us to select the product and have the installation done in a single trip. Great service.
- Kennedy Arockiam
Bridgewater, NJ
Brandon did a great job and had complete knowledge to determine the problem and fix it. Excellent Job!!
- John
Product:
Andover, NJ
The technician was extremely knowedgeable, courteous, and did a wonderful job on the doors. I give him a five star rating. I would recommend Precision to anyone who needs help with garage doors.
- samuel giresi
Product:
Wayne, NJ
the technician was fine. the 69 fee is rediculous if i'm paying you so much already.
- bernard kashmann
Dear Mr Kashmann, Thank you for reviewing our business. I'm sorry you are disappointed with our service fee. The 69 dollar fee is designed to cover the high cost of having trucks and employees available 24 hours a day 7 days a week. Unfortunately gas prices and overhead cost keep escalating and make it difficult to waive this fee. We appreciate your business and hope you understand. Best wishes Doug
Product:
Wayne, NJ
professional: courteous: informed: a pleasure doing business with
- Gary Katich
Product:
Short Hills, NJ
Tim is so personable and so patient. He answered all of my questions, explained everything clearly and made some helpful suggestions. He is very pleasant and friendly.
- laura reinhardt
Fairview, NJ
scott did an excellent job.Polite,professional. would recommend
- al Romeo
Product:
Sparta, NJ
From start to finish everyone I spoke to was very professional and pleasant. Their service what right at the time they said they would be there, no waiting around and wasting a day. The work I needed was done very quickly and durable however, expensive. Two springs, four cables same town repair $380.00?? WOW.
- Chris Johnson
Product:
Union, NJ
I was so pleased with your service as well as the fast turn around time. I have been waiting on home depot for three weeks to install a new opener which I didn't need. I called home depot and cancel my order, went online to find a place in Union, NJ who repairs garage doors and there you were. A life saver to me. You were at my house earlier than expected the same day and finished quickly. I will definitely call again. Thanks Precision.
- Shirley Alston
Thank you for your kind words. Your review corroborates other customers comments about the box stores. This just proves that the training and education we provide our technicians helps us provide excellent service. That training coupled with our staffing levels provide our customers with timely and skilled support. Glad we could help you!
Product:
Mountain Lakes, NJ
It was a breeze to make the appointment with customer service. Dave showed up on time and completed the job quickly.
- leann libertelli
Product:
Randolph, NJ
Brandon was very courteous and did a great job installing 3 garage door openers. He spent a lot of time explaning my different options, and I found him to be very knowledgeable about the products. A very honest man. Thank you very much Brandan. -Gino.
- gino graci
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
From beginning to end I had a great professional experience with your company. The salesman, Vince was excellent and very knowledgeable. The installer was a gentleman. He worked very hard and did not stop until he finished the job. He left everything nice and clean. He showed me how to program the doors and gave me other information on maintaing my doors. I think very highly of your company.
- Elvira