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Read what people are saying
about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 10398 reviews, averaging 4.93 Stars:
Flemington, NJ
Product:
Hawthorne, NJ
My technician did a great job, was informative and very polite. Your company will be recommended by me in the future.
- Robert
Product:
Somerset, NJ
Service technichan arrived on time and was polite and explained what he was going to do and did a very thorough job. I was very happy with service.
- Annette
Product:
Fair Lawn, NJ
Mike was very cordial he took time to answer questions and explain what he was dioing.We are very pleased with the product.Stuart came later and worked just as hard and courteoues. Glenn was patient and knowledgeable.
- Eric Mertz
Product:
Stewartsville, NJ
Excellent service,extremely professional and punctual!
- Elizabeth Diaz
Product:
Newton, NJ
I am completely satisfied . Your technician was the best.
- Elaine C. Koen
Product:
South Orange, NJ
Excellent service. I bought a keypad for my garage door. So far it works. Ended up costing more than original quote.
- Jan Ball
Vivian, Thank you for your feedback. I reviewed the notes on the file and noted you were quoted a price by phone. The technician was not aware of the quote. I have credited your credit card for the price difference plus tax. I hope this addresses your concern. Thank you for using Precision Door.
Product:
Paterson, NJ
technician was Courteous and explained problem and solution
- Sal La Corte
Product:
Basking Ridge, NJ
very satisfied with technician if his assessment that new motors were necessary was correct
- john
Product:
Ringwood, NJ
Very impressed with this company. Actually, spoke to a live person when calling for a service call at 7:15 pm. Next day service was great. My technician, Brandon, was extremely polite and totally efficient. I would recommend Precision Door to anyone.
- Barbara Tamuzza
Product:
Wayne, NJ
My garage door installation was performed by Precision technicians Michael G. and Chris B. It was a pleasure to receive such professional, courteous and prompt service. Precision Doors can be proud to have them represent your business.....
- Deb F
Product:
Newfoundland, NJ
Scott was a pleasure to have as our tech. Extremely knowledgeable and conducted himself as an industry Professional and his integrity in the way he presented himself and your company shined through. I know that he is a valuable asset to your company.
- James Purcaro
Product:
Wayne, NJ
Sam did a great job,very neatand verey quiet. Overall so happy that he went with our company.
- Frank Sheydwasser
Product:
Summit, NJ
Great response from Initial call to when work was completed
- WEndy Gracey
Product:
Alexandria, NJ
He did a great job
- Chris
Product:
Oxford, NJ
Very Professional tech and job
- Glen A. Hockenjos
Product:
Roseland, NJ
Dear Mr Bencsko. Your technician Brian rendered superb service on two occasions: 1. Several months ago he succeeded in correctly diagnosing and then repairing a garage door fault which another tech from another company had repeatedly failed to accomplish. 2. A few days ago on another matter he replaced and old door and explained how to correctly operate the door controls. I am delighted to send this letter in response to your above email but given my stance on the issue of my privacy I request that this letter and its contents be kept private. Sincerely, Anonymous Roseland
- Anonymous
Product:
Cranford, NJ
Very pleased with the installation by Brian of the garage door opener and door accessories. He did an excellent job and was very courteous.
- P.H.
Product:
Englewood Cliffs, NJ
Mike, the installer, was polite, efficient, and did a quick, and neat job explaining our repair options, and in the actual installment of a new door opener. We were very satisfied with his work.
- Susan Reiser
Clinton, NJ
Courteous and a good worker
- Fik
Product:
Clark, NJ
Extremely knowledgableand courteous.
- Phillis Russo
Product:
Livingston, NJ
Your service technician was polite, diagnosed the problem, and offered at least 2 alternative solutions and price points. His work was quick and efficient, and he left the area clean upon comnpletion.
- Bruce Rabiner
Product:
Sparta, NJ
Excellent communication, diagnosis and installation skills performed timely. Great job. Garagew door has never worked this well.
- william cohen
Product:
Butler, NJ
Great Job!Will recommend you
- Roger
Product:
Livingston, NJ
First let me start with the positives. I called at 10am spoke to a real person and had an appointment between 12-4 the same day. Scott came fixed my door in about an hour. A lot of the reviews complain about the pricing. I will have to go along with that. I had a broken spring, Scott pointed out that one of the pully's was shot and so was one of the cables. He told me to put back the same parts piece meal would cost me almost the same as having all new hardware installed. I asked how much and he said for new hardware that has a lifetime warranty was XXX. To me for two springs two pully's new rollers and some cable that is pretty expensive. You can tell that they try to upsell you to their pully's as they have a whole chart made that says ours vs. theirs why theirs is better. Now don't get me wrong it is well in their perogative to tell you that what comes on your door is not the best, and they probably do have superior parts than what comes installed on most garage doors. In the end I did have the work done, because the tech was already there and I didnt want to have an accident with the other spring going. But you can tell that what they want is not to just fix what broke but to upsell you to get all new hardware. I don't know what others charge or how other garage door repair companies work but to me the price was high. I do have the satisfaction of a lifetime warranty on all those new parts though.
- Roger
We appreciate your feedback. Thank you for your fair appraisal by pointing out both the positives and negatives of your experience with us. If you donâ??t know we have a 100% customer satisfaction guarantee along with a lifetime warranty on all parts. I will call you to make that happen. I do want to explain what Scott did. When I train our employees I instruct them the best way to fix a garage door long term is to rebuild it. In most cases replacing one spring on a door is equivalent to putting a band-aid on it. Garage door hardware is rated in cycles; much like a car is rated by how many miles it has on it. The other spring has expanded and contracted the same number of times as the one that just broke. In reality our most unsatisfied customers are the ones who fix one spring and then call us one month later because the other one broke. Who wants to take a second day off to fix the door again? Most garage doors are made up of 2 springs, 4 pulleys, 10 rollers, one set of operating cables, one set of safety cables, hinges and assorted nuts and bolts. Scottâ??s job is to inspect each of these components and look for wear and tear. When springs fail it is common to find frayed cables or grinding pulleys. For homeowners who are staying put, the best long term approach is to replace it all at once. Ultimately you make the decision that works best for you. Most of our customers appreciate our honest, educational approach. With that said, if you are second guessing your decision, please call me to discuss your concerns today. Thank you, Doug
Product:
Blairstown, NJ
Brian S. is an asset to your company. he is a pleasure to deal with and very good at his work.
- Marianne Bocchino
Product:
Rutherford, NJ
Adam was very professional and clearly identified our options for the repair of the broken garage door spring. I was very happy that he responded so quickly since I could not get my car out or the garage - 5 star rating.
- ron krenc
Product:
Basking Ridge, NJ
Kenny was prompt and very courteous. Everything was well explained and the job was finished quickly and professionally. Would definitely recommend to others.
- John
Product:
Mendham, NJ
Our service technician Michael repaired a broken spring on one gargage door and rebuilt another. Michael was knowledgable and professional in his work. I especially appreciated that he took the time to explain all the working parts of the door - springs, pulleys, motor and rollers and how they all work together as a system. More importantly, he explained how to properly maintain each part of the system for optimal performance and durability. I would recommnend Precision to all my friends and family. Best Regards, Ken Scapichio
- Lee Scapicchio
Product:
Cresskill, NJ
HAD A PROBLEM WITH OLD GARAGE DOOR OPENER. TECHNICIAN EXPLAINED EVERYTHING AND ANSWERED ALL MY QUESTION. VERY PROFESSIONAL AND CAME ON MEMORIAL DAY WEEKEND!
- louis jan
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Good Job!
- Jaime