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Rob Z

Rob Z
Leadership Team
Reviews: 315
Average: 4.93 stars
Background: 6/21/2017
Drug Test: 7/11/2019
Rob Z has received 315 reviews, averaging 4.93 Stars:
1 2 3 4 5

Rob Z's Bio:

Rob grew up in Livingston, New Jersey. He then graduated with a Bachelors Degree in Psychology from Montclair State University. In his free time, Rob enjoys running and competing in races when possible. He loves spending time with his family, especially his 4 nephews, who look up to him as a role model.

Review:

Reliable, Friendly and Professional services

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Rob Z Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Leadership Team: Rob Z
Review:

Roberto called and showed up on time. He could not have been nicer or more helpful. I was on the cusp of being out of warranty and the company fixed my garage motor and didn’t charge me. I made the right decision going with Precision 5 years ago.

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A Response from: Doug

Hi Scott! Thanks for leaving a review! We appreciate you taking the time to acknowledge Roberto's skills and professionalism. We look forward to helping with any future garage door repairs.

Rob Z Service Provided:
Garage Door Opener Repair

Leadership Team: Rob Z
Review:

My neighbor recommended Precision and I couldn’t be happier. It’s so nice to have a quiet garage door again!!! Rob was so polite and did an amazing job!

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
Review:

great team from the two ladies that answered my phone calls to rob your installer

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Rob Z Service Provided:
Garage Door Opener Repair

Product:
Cables

Leadership Team: Rob Z
Review:

Came Early and fixed quickly. I'm happy.

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Rob Z Service Provided:
Garage Door Opener Repair

Leadership Team: Rob Z
Review:

They have done repairs for me before. Very pleased. Repairs done by them last. Also very professional.

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
Review:

Fantastic, friendly, and helpful

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Rob Z Service Provided:
Garage Door Opener Repair

Product:
Opener

Leadership Team: Rob Z
Review:

Rob from Precision was a real pro. No wonder his nephews are looking up at him as their role model as explained in his bio sent out by the Company. He listened to us for our needs and presented us with different solutions for our garage problems for us to choose. Never pushing or pressuring us. He is supper patient and courteous. Even helped us set our cars Homelinks. He should win the Employee of the Months award for excellent client services! We highly recommend Precision because it has employees like Rob.

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
Review:

Rob Zuniga was absolutely fantastic. Rob had such a friendly demeanor and thoroughly explained everything with such patience answering the many questions I had with a smile on his face the whole time. What a super guy and a terrific representation of your business! The work he did was exceptional and done very fast. I would give him 7 stars if could, first class all the way! Please pass on kudos to him for a job well done! I will refer Precision to all of my friends and neighbors.

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A Response from: Doug

Hi Tom! Thank you for such a wonderful review! Rob is a great member of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping with any future garage door repairs!

Rob Z Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Leadership Team: Rob Z
Review:

Excellent service. Excellent technician

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
Review:

Roberto Zuniga was professional, efficient and kind.

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Rob Z Service Provided:
Garage Door Repair

Product:
Opener

Leadership Team: Rob Z
Review:

We were very pleased with our service technician, Rob. He was very thorough, courteous and professional.

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Rob Z Service Provided:
Install Garage Doors

Product:
Garage Doors

Leadership Team: Rob Z
Review:

Great job

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Rob Z Service Provided:
Garage Door Opener Install

Leadership Team: Rob Z
Review:

They are awesome and professional. Come promptly whenever I have called with service issues. Very customer oriented.

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Leadership Team: Rob Z
Review:

We were having a problem with our garage door opening on its own repeatedly.I called your office and Rob came a few hours later.After testing everything he resolved our problem,reset everything and changed our codes which solved the problem. Rob was our initial tech installer and was familiar with our system.As always he was polite,cheerful and explained every step needed to fix the issue.

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Rob Z Service Provided:
Garage Door Opener Repair

Leadership Team: Rob Z
Review:

We are very please with the work performed by your Technician Robert Zúniga! He had all the parts on hand and he was able to fix the garage door pretty fast .We will definitely call your company again when we will need further repairs .

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Rob Z Service Provided:
Garage Door Repair

Product:
Springs

Leadership Team: Rob Z
Review:

Robert arrived at the time he promised, gave me a quote for the work, explained the repair process, & completed the work quickly.

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Leadership Team: Rob Z
Review:

Came quickly for service

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
Review:

My service repairman was efficient, nice & hardworking. He did a great of explaining the problem & making it right!

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Opener

Leadership Team: Rob Z
Review:

The service I received on Sat Oct 3,2020 was poor. I purchased a Liftmaster opener which was installed around 8:30AM. I had gone out after the installation and when I returned an hour later a family member asked me what was the Piece on the floor of our garage. The piece was one of the sensors which was just clipped onto the inside track of the garage and it had fallen off. The door would not operate of course without the sensor properly aligned and after I had called the office I was told the technician could not come back until 4PM! This is unacceptable when the job was not completed correctly the first time! I had had called several times and one person had told me they would try to send another technician but that did not happen. I had called back and was told "it wasn't going to happen" when I asked when this other technician was going to come. I asked for someone to come earlier because I needed to go out. I was late for my appointment because the technician did not come back till 4:30PM. I was told there may be delay because of an accident on 287 but that is no excuse for the poor service. The technician bolted the 2 sensors to the inside of the door track-Why that was not done in the first place is a mystery. I am extremely disappointed with this kind of service and because of it I cannot see how I could ever recommend Precision Door Service to anyone. I had considered calling Atlas in Wyckoff and with the service I received from Precision I am sorry I didn't call them. I would think in this business climate a company would not allow this kind of service to a customer- especially a NEW customer. Awful Service-Unacceptable

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
Review:

Bob was very professional on his job. Fast and efficient!

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Leadership Team: Rob Z
Review:

Excellent service. On time. Efficient. Roberto and his side kick to be commended.

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Rob Z Service Provided:
Garage Door Opener Repair

Product:
Opener

Leadership Team: Rob Z
Review:

I could not be happier with the service! I recently had my garage door openers replaced by your company and I have to say “excellent job”! After making my appointment I appreciated the text messages with the status updates as well as the bio and photo of the technician, Roberto Zuniga, prior to his arrival. Roberto was absolutely courteous and Covid careful. He has such a pleasant demeanor and is very professional. Great job and great service! I am very pleased and I would definitely refer your company. Thank you!

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A Response from: Doug

Thanks for the review, Christine! Communicating who will arrive and when helps make Precision a name you can trust! Thank you for choosing Precision for your garage door needs!

Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
Review:

Great and fast services

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A Response from: Doug

Thanks for the review!

Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
Review:

Very good

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A Response from: Doug

Thanks for the review, Judy!

Rob Z Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Leadership Team: Rob Z
Review:

Great service. Roberto was on time , friendly and professional. All in all a great experience

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A Response from: Doug

Thanks for the review, Peter. We love hearing from customers about their experience with Precision!

Rob Z Service Provided:
Garage Door Opener Repair

Product:
Opener

Leadership Team: Rob Z
Review:

Roberto was an absolute delight. He was extremely kind and patient with all of our many questions and beyond knowledgeable. He took the time to help us design and pick out a new garage door that was within our budget. We appreciated him so much and we will never use another garage door company. Precision is the best!

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A Response from: Doug

Thanks for the review, Fran! Designing a new garage door should be enjoyable because a new garage door is a great investment in your home. Reviews like this from satisfied customers help other homeowners know Precision is a name you can trust. We look forward to helping you with any future garage door needs! Thank you for choosing Precision.

Rob Z Service Provided:
Garage Door Repair

Product:
Garage Doors

Leadership Team: Rob Z
Review:

Technician knowledgeable and courteous. Would highly recommend.

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A Response from: Doug

Thanks for the review, Sandra! Reviews like this help homeowners know that Precision is a name you can trust!

Rob Z Service Provided:
Install Garage Doors

Leadership Team: Rob Z
Review:

Great job. Professional, fast, courteous.

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A Response from: Doug

Thanks for the review, Marina!

Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
Review:

Excellent service and a very honest and knowledgeable service technician.

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A Response from: Doug

Thanks for the review, Jennie! We appreciate you taking the time to share your experience with Precision!

Rob Z Service Provided:
Garage Door Opener Repair

Product:
Springs

Leadership Team: Rob Z
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