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Rob Z

Rob Z
Leadership Team
Reviews: 315
Average: 4.93 stars
Background: 6/21/2017
Drug Test: 7/11/2019
Rob Z has received 315 reviews, averaging 4.93 Stars:
1 2 3 4 5

Rob Z's Bio:

Rob grew up in Livingston, New Jersey. He then graduated with a Bachelors Degree in Psychology from Montclair State University. In his free time, Rob enjoys running and competing in races when possible. He loves spending time with his family, especially his 4 nephews, who look up to him as a role model.

Review:

Excellent Service! We were extremely comfortable and pleased with the estimate that Rob provided. He was very knowledgeable and able to answer all of our questions.

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A Response from: Doug

Thanks for the review, Kristin! We appreciate you taking the time to share your experience with Precision Garage Door. Thank you for choosing Precision for your garage door needs.

Rob Z Service Provided:
Install Garage Doors

Leadership Team: Rob Z
Review:

I have had a truly excellent experience today .your lady who responded to my phone call this morning was very polite and responsive to all my questions and also helpful in setting up my appointment the same day . The technician arrived on time , was pleasant, knowledgeable ,and explained my options. He then replaced my old opener with a new one , inserviced me and completed the job in one hour . Excellent .thank you to all .

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A Response from: Doug

Thank you for the review, Roger! We strive to have satisfied customers, from the very first phone call to the actual garage door opener installation. Thanks for choosing Precision Garage Door.

Rob Z Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Leadership Team: Rob Z
Review:

Although the visit was totally unnecessary, Roberto and his associate were exemplary in every way. Knowledgeable, helpful, personable and trustworthy. I was super impressed with their professionalism and interpersonal communication skills. Roberto is also an excellent supervisor to his associate.

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A Response from: Doug

Thank you for your review, Kathryn! Rob is a great technician and we're thankful he's part of our team! Hiring professional and trustworthy individuals to represent our company when they're servicing customers is very important to us. Thanks for choosing Precision and learning why we're a name you can trust.

Rob Z Service Provided:
Garage Door Opener Repair

Leadership Team: Rob Z
Review:

Roberto was excellent and so was his trainee

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
Review:

From making the appointment to the service on the garage door opener, the Precision team was very professional. Rob arrived on time, confirmed our issue and kept us informed of the progress. During an inspection he found hardeare that could be a problem; giving usnthe option to reapir during THIS visit. Many other companies would require another appointment. Fantastic job!

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
Review:

Had my garage door motor and opener replaced. Very professional operation. You don't wait long for appointment (next day for me, a non-emergency), they work on weekends at no extra charge, and the tech calls you before coming. They also text and email you a picture and bio of tech before they arrive. Our tech, Rob, did a great job. Diagnosed the problem and did the job quickly and efficiently. Also adhered to strict covid precautions, which was much appreciated. This is a great company and a pleasure to work with.

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Rob Z Service Provided:
Garage Door Repair

Product:
Opener

Leadership Team: Rob Z
Review:

Courteous, professional, from my initial phone call with representative to Rob, the technician who performed the repairs. This was my first call and I will have no problem with using service again and./or recommending. Thank you.

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Rob Z Service Provided:
Garage Door Opener Repair

Product:
Rollers

Leadership Team: Rob Z
Review:

My technician was nice and Helpful.

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
Review:

The price for repair was higher than replace all doors and motors with brand new stuff. Before you call this company you should know that few hundred dollars repair will cost you thousands. They also charge you $74 even if they don’t do any work.

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
Review:

I was very pleased with Roberto's professionalism and intuitiveness. He came up with a solution in fixing the door sensor. He was clean, courteous and spoke to me before he started the job and then when he was finished he explained the cost of my bill (which I have to admit was higher than I anticipated). I would have no problem recommending Precision Door.

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
Review:

The guy did a good job he explained everything I’ve had you before and I’ve had no problem but I just think for two springs and two wires $500 is a lot of money

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
Review:

Excellent service

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
Review:

Thanks for your service. Roberto who came to do the service was very knowledgable, courteous, and efficient in completing the job to my satisfaction. Excellent job. Will use this service again.

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
Review:

Excellent service from initial phone call through job completion.

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Leadership Team: Rob Z
Review:

Excellent service and extremely professional!!!

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
Review:

Thanks so much! Prompt and very courteous service!

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Leadership Team: Rob Z
Review:

Good job, clean and fast.

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Rob Z Service Provided:
Garage Door Opener Repair

Leadership Team: Rob Z
Review:

Very Good Service , Roberto is a great Guy. I am very happy with the service that was performed . I will let friends know how great You guys are.

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Rob Z Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Leadership Team: Rob Z
Review:

Expensive, but very convenient. Was happy to get updates on the ETA. Installer was wonderful.

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
Review:

I am terribly disappointed and not happy about their business model. The service technician was very nice and pleasant. However, that's it. The tech was more required to sell me a service "Package" of fixes to a simple door issue ranging from $200 - $400, rather than making some quick simple adjustments to resolve my door clicking issue. AND, that's after I'm paying them $75.00 for just showing up. Customers....GO SOMEWHERE ELSE ! Find a company more interested in helping YOU fix a problem, rather than selling-in some service "package" for their own gains......

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
Review:

Rob was extremely professional! What a professional! God bless him!

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
Review:

Prompt, professional and courteous. Excellent service!!

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
Review:

Robert was fantastic

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
Review:

My technician was courteous, professional, and timely. I appreciated his honesty and skill with the repair of my garage door.

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
Review:

We were out of the country for the week while my parents watched the house for us. They noticed the sprocket on the garage door motor broke, only allowing manual opening & closing of the garage door at the time. They notified me right away & I was able to go on the pdsnj.com website to chat w/ a live operator last week who scheduled me at my earliest convenient time, which was today Sunday 9/21/19, 8a-12p time slot. Roberto was our technician, noted the problem immediately & offered 3 options. Upon his recommendation, we chose to replace the motor & old chain driven assembly. After all our unit was 14yrs old & was due for an upgrade. Roberto told us the job would be completed in an hour & he was dead on. We love our new 8550WLED belt driven & super quiet Liftmaster garage door opener which comes w/ 2 traditional remotes. We opted for the keyfob remotes instead to replace the traditional ones. Btw, this is our 2nd time using PDSNJ & couldn't be happier. Thanks again PDS & Roberto for the awesome service!!!

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Rob Z Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Leadership Team: Rob Z
Review:

I am very impressed with the rapidity of your service and even more impressed by the efficiency and kindness of Roberto , your technician. I am very pleased and reassured by your service. Thank you so very much..Thank you Roberto.

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
Review:

This is the third time I have used Precision. I cannot say enough good about them. They are very courteous and helpful. Today Rob called me in advance to say he was on his way, he arrived, assessed the problem, and fixed everything. They are awesome!

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Rob Z Service Provided:
Garage Door Repair

Product:
Opener

Leadership Team: Rob Z
Review:

Very professional service. Technician called ahead of arrival and was very clean and neat. Fixed the issue within 45-60 minutes. Door works better than ever. Quality materials seemed to be used. The springs used are much better than the old ones I had.

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Rob Z Service Provided:
Garage Door Repair

Product:
Springs

Leadership Team: Rob Z
Review:

Good reviews from customers

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Rob Z Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Leadership Team: Rob Z
Review:

Your technician, Roberto Zuniga, was most knowledgeable about the product. Very courteous and professional as well. He explained everything in detail. A TRUE asset to The Precision Company!

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
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