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Rob Z

Rob Z
Leadership Team
Reviews: 315
Average: 4.93 stars
Background: 6/21/2017
Drug Test: 7/11/2019
Rob Z has received 315 reviews, averaging 4.93 Stars:
1 2 3 4 5

Rob Z's Bio:

Rob grew up in Livingston, New Jersey. He then graduated with a Bachelors Degree in Psychology from Montclair State University. In his free time, Rob enjoys running and competing in races when possible. He loves spending time with his family, especially his 4 nephews, who look up to him as a role model.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I just had two garage door openers installed. The technician & manager worked with me on the price since I was getting two installed. It was a pleasure to have Rob Zuniga doing the work. He was knowledgeable and professional. He was able to answer all my questions. Thanks again Rob! The lady who called me to let me know when Rob was getting to my house was also very professional. Overall great experience with Precision.

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ty!!! Everything was done in an excellent timely fashion ...... but a bit wowed by the expense????????????? The gentleman was great!!! Thx??

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rob did a great job for us.after examining everything he explained our problems and offered solutions.We agreed on what needed to be done and he finished the work quickly And competently.He then ran us through all the changes made so we knew how to make things work.He is an excellent employee and Represents your company well.

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Rob Z Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would highly recommend precision door. They are very quick to respond and the most reasonably priced. I would definitely use them again Very professional company.

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Rob Z Service Provided:
Garage Door Opener Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a happy experience with Precision Doors. The technician, Rob Zuniga, came when he said he would, explained the options for the repair, and then completed the job without a hassle. I would recommend this company!

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Louis is a gentlemam. Should be on Wall Street . Fast efficient a pleasure. Thank you

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service and a job well done Service technician Roberto was on time , courteous, and efficient.5 stars for the entire experience, ART

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

So impressed with professionalism. Our technician assessed our issue and offered solutions promptly. We were thoroughly impressed and satisfied with the work. Would recommend without hesitation.

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

If I could have given zero stars I would have, but they do not let me do so. Almost 5 years ago I had Precision come and install a new garage door, a lift system for the door (top of the line) with a keypad and two remotes. Not even 5 years later my keypad stops working correctly and will not open the door. I finally call to have a technician come out, I am not home but my husband is. When I get home he tells me they charged over $200 for a new keypad. I am upset because this seems very expensive for a keypad and I do not feel it should have died so soon. I call about 1 hour after the technician has left my house (I have nothing bad to say about the technician or the women who I spoke with on the phone) and called customer service. I was told that I would need to speak to management and they will not be in until Monday. She took my information and said they will call on Monday. At 4pm on Monday I still did not receive a call so I called back. I was told they would try to get a hold of management and have them call me. NO call Monday. On Tuesday still not call by 3pm. I call them and finally get management. I do not know if they were hoping I would go away if they did not call or not, but I was already displeased by their lack of care for their customers. I asked the management if I should be expected to have to replace my keypad every 5 years because I think that I should have been told that before buying the product. I was told that it should have lasted a lot longer and this was unusual and should not happen again. Once I was told this, I then asked why I was charged over $200 to fix something that was clearly defective. How do they not back the products that they are selling? The response I got was that the manufacture only warranties it for 1 year so they can’t do anything. I stated again how do you as a large company not back the products you sell, because you are not if it is clearly defective and you charged me so much to replace it. Then I am told a keypad should only be $99. He looks up my information and I was charged a package to do a diagnostic and get a keypad, something I did not ask for. So I had to pay $100 over what I should have. Management finally says the best they can do is give you me 2 year warranty on the new keypad, which I flip out to. If it should last 10-15 years what is a 2 year warranty doing. I tell him I am done and will be writing a review about how they do not back their products. I then get told I would get a full refund. I month later and no check. Clearly this company does not care about its clients, is dishonest, disloyal, and does not back their defective products, let alone one that is not.

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Rob Z Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are always please with Precision. Your service technicians are always very informative, knowledgeable, and polite.

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Rob Z Service Provided:
Garage Door Opener Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5***** will definitely use again and recommend to friends and neighbors very professional technicians good work fast and clean thank you

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Extremely good service, highly recommended. Technician Roberto Z. was superb!

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Roberto came out to fix my garage. He was very professional and quickly completed the repair. This company is A1. I wouldn't call anyone else!!

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Within hours Precision had a tech out to my house for a non-emergency. The tech, Rob, was kind, thorough, confident and knowledge.

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Rob Z Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From start to finish, service was prompt - service provided by Rob was flawless from estimate to completion . He was informative relative to the service needed and knowledgeable .The job was completed in time he specified and he helped with entering new codes - Precision was recommended to me by my daughter , who had 3 garage doors installed....very glad I listened to her.

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I did not use your company because your quote to fix my problem was three times more than another company. I could have bought a new door and had it installed for slightly more than what you wanted for just fixing the door.

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Rob Z Service Provided:
Garage Door Opener Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rob Zuniga and his partner were prompt, professional and efficient to perform the necessary repairs new springs, rollers and miscellaneous parts

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service! Prompt, thorough, efficient and polite technicians. They did a great job.

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very good service, the guys were very professional

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Rob Z Service Provided:
Garage Door Opener Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Maxwell T. Roberto exemplifies the standard for Professional customer service along with Professional representation of Precision. Roberto executed all repair tasks flawlessly. Additionally, during the overall review Roberto offered repair and replacement options to fit my needs. I recommend this company to anyone looking for garage door services.

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Rob Z Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

So glad went with Precision. Rob our technician resolved our problem very quickly and was able to fix our door the same day. He was professional, courteous, informative, and presented us with our best options. Precision is excellent with their communication with the customer from start to finish.

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. Technician Rob was professional and explained the options clearly. We’re very happy with the installation of our new garage door openers.

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have been using Precision for a few years and find them to be reliable and professional. Technicians are courteous and knowledgeable. Would not hesitate to use them again.

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Rob Z Service Provided:
Garage Door Opener Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision for a number of reasons. Recommendations from friends and great ratings. When I called a person answered the phone promptly and quickly provided all the information I needed to feel comfortable doing business with Precision. The communication was incredibly thorough. When Roberto the Technician arrived on time he assessed my situation and recommended a product that totally met my needs at a price that I felt was a good value. He went to work and installed my new opener in about an hour and a half. He explained everything clearly and helped me program our cars to the new unit. He was friendly and professional and was done and cleaned up in an impressive time frame. The unit is incredibly quiet with a number of safety and convenience features. I wily absolutely recommend Precision to my friends and family. I’ve not experienced this level of great service in a very long time. I’d even be inclined to request Roberto

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Opener

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rob came to fix garage door today. When he gave me the first quote I said I couldn't afford that price and he worked with me to show different plans. Rob and his trainee installed new parts on door and all is well. Rob was very professional and courteous. Work done very quickly. Thank you Rob.

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service quality, responsive & professional technician, worked calmly and was very organized. Arrived on-time and wrapped everything up rapidly. Love well run companies like this! Starts at the top, from committed management that cares and runs through to customer via service technicians and installation teams. The phone people were good, too and not just answering in-bound calls...they knew their business and were comforting! Great company.

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kyle did anexcellent installation of my new garage door. He also reprogrammed 3 remote devices so they worked with the new door! He is very professional when doing the work.

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Rob Z Service Provided:
Install Garage Doors

Product:
Garage Doors

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had the service on 9/6/18. I received several contacts both email and texts reminding of the appointment. The repairman also called 30 minutes prior to his arrival. Upon his arrival, he listened to my concern and was very polite. The work was completed in about 40 minutes and the price was fair for the level of service that was received. I am very pleased and will use them again.

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Definitely a 5! My garage door opener motor failed last Saturday AM (always an inconvenient time) and you were able to send help that very afternoon. (Sean came). He was professional, explained everything, quoted a price, and did the work seamlessly. I thank you for bailing me out in a quick and efficient manner.Incidentally,we have had other work done by you in the past and have always been satisfied. Many thanks to Sean!!!

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional. Rob was great-called before my appt- showed up on time. Gave fair price and did work right away. Neat and clean. Very satisfied with service

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
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Bergen County

(201) 977-4870

(201) 977-4870
Morris County

(973) 975-4631

(973) 975-4631
Essex County

(973) 577-7920

(973) 577-7920
Hunterdon County

(908) 271-4227

(908) 271-4227
Passaic County

(973) 975-4631

(973) 975-4631
Somerset County

(908) 333-4087

(908) 333-4087
Sussex County

(973) 577-7920

(973) 577-7920
Union County

(908) 333-4087

(908) 333-4087
Warren County

(908) 271-4227

(908) 271-4227
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