We were out of the country for the week while my parents watched the house for us. They noticed the sprocket on the garage door motor broke, only allowing manual opening & closing of the garage door at the time. They notified me right away & I was able to go on the pdsnj.com website to chat w/ a live operator last week who scheduled me at my earliest convenient time, which was today Sunday 9/21/19, 8a-12p time slot. Roberto was our technician, noted the problem immediately & offered 3 options. Upon his recommendation, we chose to replace the motor & old chain driven assembly. After all our unit was 14yrs old & was due for an upgrade. Roberto told us the job would be completed in an hour & he was dead on. We love our new 8550WLED belt driven & super quiet Liftmaster garage door opener which comes w/ 2 traditional remotes. We opted for the keyfob remotes instead to replace the traditional ones. Btw, this is our 2nd time using PDSNJ & couldn't be happier. Thanks again PDS & Roberto for the awesome service!!!

- Lester Garcia

I am very impressed with the rapidity of your service and even more impressed by the efficiency and kindness of Roberto , your technician. I am very pleased and reassured by your service. Thank you so very much..Thank you Roberto.

- Monique Inzinna

This is the third time I have used Precision. I cannot say enough good about them. They are very courteous and helpful. Today Rob called me in advance to say he was on his way, he arrived, assessed the problem, and fixed everything. They are awesome!

- Patricia Oates

Very professional service. Technician called ahead of arrival and was very clean and neat. Fixed the issue within 45-60 minutes. Door works better than ever. Quality materials seemed to be used. The springs used are much better than the old ones I had.

- Craig Silverman

Good reviews from customers

- Nancy Doherty

Your technician, Roberto Zuniga, was most knowledgeable about the product. Very courteous and professional as well. He explained everything in detail. A TRUE asset to The Precision Company!

- Steve Terjanian

I just had two garage door openers installed. The technician & manager worked with me on the price since I was getting two installed. It was a pleasure to have Rob Zuniga doing the work. He was knowledgeable and professional. He was able to answer all my questions. Thanks again Rob! The lady who called me to let me know when Rob was getting to my house was also very professional. Overall great experience with Precision.

- Sal Borgognone

Ty!!! Everything was done in an excellent timely fashion ...... but a bit wowed by the expense????????????? The gentleman was great!!! Thx??

- Janet Blaustein

Rob did a great job for us.after examining everything he explained our problems and offered solutions.We agreed on what needed to be done and he finished the work quickly And competently.He then ran us through all the changes made so we knew how to make things work.He is an excellent employee and Represents your company well.

- John Heaney

I would highly recommend precision door. They are very quick to respond and the most reasonably priced. I would definitely use them again Very professional company.

- Ivana Dagostino

I had a happy experience with Precision Doors. The technician, Rob Zuniga, came when he said he would, explained the options for the repair, and then completed the job without a hassle. I would recommend this company!

- Gayle Pickard-Fishman

Louis is a gentlemam. Should be on Wall Street . Fast efficient a pleasure. Thank you

- Millie Calabrese

Great service and a job well done Service technician Roberto was on time , courteous, and efficient.5 stars for the entire experience, ART

- Art Wagner

So impressed with professionalism. Our technician assessed our issue and offered solutions promptly. We were thoroughly impressed and satisfied with the work. Would recommend without hesitation.

- John C

If I could have given zero stars I would have, but they do not let me do so. Almost 5 years ago I had Precision come and install a new garage door, a lift system for the door (top of the line) with a keypad and two remotes. Not even 5 years later my keypad stops working correctly and will not open the door. I finally call to have a technician come out, I am not home but my husband is. When I get home he tells me they charged over $200 for a new keypad. I am upset because this seems very expensive for a keypad and I do not feel it should have died so soon. I call about 1 hour after the technician has left my house (I have nothing bad to say about the technician or the women who I spoke with on the phone) and called customer service. I was told that I would need to speak to management and they will not be in until Monday. She took my information and said they will call on Monday. At 4pm on Monday I still did not receive a call so I called back. I was told they would try to get a hold of management and have them call me. NO call Monday. On Tuesday still not call by 3pm. I call them and finally get management. I do not know if they were hoping I would go away if they did not call or not, but I was already displeased by their lack of care for their customers. I asked the management if I should be expected to have to replace my keypad every 5 years because I think that I should have been told that before buying the product. I was told that it should have lasted a lot longer and this was unusual and should not happen again. Once I was told this, I then asked why I was charged over $200 to fix something that was clearly defective. How do they not back the products that they are selling? The response I got was that the manufacture only warranties it for 1 year so they can’t do anything. I stated again how do you as a large company not back the products you sell, because you are not if it is clearly defective and you charged me so much to replace it. Then I am told a keypad should only be $99. He looks up my information and I was charged a package to do a diagnostic and get a keypad, something I did not ask for. So I had to pay $100 over what I should have. Management finally says the best they can do is give you me 2 year warranty on the new keypad, which I flip out to. If it should last 10-15 years what is a 2 year warranty doing. I tell him I am done and will be writing a review about how they do not back their products. I then get told I would get a full refund. I month later and no check. Clearly this company does not care about its clients, is dishonest, disloyal, and does not back their defective products, let alone one that is not.

- Nicole Tirrito

We are always please with Precision. Your service technicians are always very informative, knowledgeable, and polite.

- Richard Grossbard

5***** will definitely use again and recommend to friends and neighbors very professional technicians good work fast and clean thank you

- Jerry Figueroa

Extremely good service, highly recommended. Technician Roberto Z. was superb!

- tamara birns

Roberto came out to fix my garage. He was very professional and quickly completed the repair. This company is A1. I wouldn't call anyone else!!

- Lisa Victor

Within hours Precision had a tech out to my house for a non-emergency. The tech, Rob, was kind, thorough, confident and knowledge.

- Diana K

From start to finish, service was prompt - service provided by Rob was flawless from estimate to completion . He was informative relative to the service needed and knowledgeable .The job was completed in time he specified and he helped with entering new codes - Precision was recommended to me by my daughter , who had 3 garage doors installed....very glad I listened to her.

- John Mueller

I did not use your company because your quote to fix my problem was three times more than another company. I could have bought a new door and had it installed for slightly more than what you wanted for just fixing the door.

- Betsy Kestendaum

Rob Zuniga and his partner were prompt, professional and efficient to perform the necessary repairs new springs, rollers and miscellaneous parts

- Hans Hartmann

Excellent service! Prompt, thorough, efficient and polite technicians. They did a great job.

- Vallerie Hyde

Very good service, the guys were very professional

- Debbie Astarita

Maxwell T. Roberto exemplifies the standard for Professional customer service along with Professional representation of Precision. Roberto executed all repair tasks flawlessly. Additionally, during the overall review Roberto offered repair and replacement options to fit my needs. I recommend this company to anyone looking for garage door services.

- Maxwell Taylor

So glad went with Precision. Rob our technician resolved our problem very quickly and was able to fix our door the same day. He was professional, courteous, informative, and presented us with our best options. Precision is excellent with their communication with the customer from start to finish.

- Nowak

Excellent service. Technician Rob was professional and explained the options clearly. We’re very happy with the installation of our new garage door openers.

- Ray K

We have been using Precision for a few years and find them to be reliable and professional. Technicians are courteous and knowledgeable. Would not hesitate to use them again.

- Danny Byne

I chose Precision for a number of reasons. Recommendations from friends and great ratings. When I called a person answered the phone promptly and quickly provided all the information I needed to feel comfortable doing business with Precision. The communication was incredibly thorough. When Roberto the Technician arrived on time he assessed my situation and recommended a product that totally met my needs at a price that I felt was a good value. He went to work and installed my new opener in about an hour and a half. He explained everything clearly and helped me program our cars to the new unit. He was friendly and professional and was done and cleaned up in an impressive time frame. The unit is incredibly quiet with a number of safety and convenience features. I wily absolutely recommend Precision to my friends and family. I’ve not experienced this level of great service in a very long time. I’d even be inclined to request Roberto

- Gerald T. Meyers