Thomas Vitale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am terribly disappointed and not happy about their business model. The service technician was very nice and pleasant. However, that's it. The tech was more required to sell me a service "Package" of fixes to a simple door issue ranging from $200 - $400, rather than making some quick simple adjustments to resolve my door clicking issue. AND, that's after I'm paying them $75.00 for just showing up. Customers....GO SOMEWHERE ELSE ! Find a company more interested in helping YOU fix a problem, rather than selling-in some service "package" for their own gains......

Patricia Montalto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rob was extremely professional! What a professional! God bless him!

Manuel Morlote

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, professional and courteous. Excellent service!!

Tomas Dantas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Robert was fantastic

Frank Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician was courteous, professional, and timely. I appreciated his honesty and skill with the repair of my garage door.

Lester Garcia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were out of the country for the week while my parents watched the house for us. They noticed the sprocket on the garage door motor broke, only allowing manual opening & closing of the garage door at the time. They notified me right away & I was able to go on the pdsnj.com website to chat w/ a live operator last week who scheduled me at my earliest convenient time, which was today Sunday 9/21/19, 8a-12p time slot. Roberto was our technician, noted the problem immediately & offered 3 options. Upon his recommendation, we chose to replace the motor & old chain driven assembly. After all our unit was 14yrs old & was due for an upgrade. Roberto told us the job would be completed in an hour & he was dead on. We love our new 8550WLED belt driven & super quiet Liftmaster garage door opener which comes w/ 2 traditional remotes. We opted for the keyfob remotes instead to replace the traditional ones. Btw, this is our 2nd time using PDSNJ & couldn't be happier. Thanks again PDS & Roberto for the awesome service!!!

Monique Inzinna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very impressed with the rapidity of your service and even more impressed by the efficiency and kindness of Roberto , your technician. I am very pleased and reassured by your service. Thank you so very much..Thank you Roberto.

Patricia Oates

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the third time I have used Precision. I cannot say enough good about them. They are very courteous and helpful. Today Rob called me in advance to say he was on his way, he arrived, assessed the problem, and fixed everything. They are awesome!

Craig Silverman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional service. Technician called ahead of arrival and was very clean and neat. Fixed the issue within 45-60 minutes. Door works better than ever. Quality materials seemed to be used. The springs used are much better than the old ones I had.

Nancy Doherty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good reviews from customers

Steve Terjanian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician, Roberto Zuniga, was most knowledgeable about the product. Very courteous and professional as well. He explained everything in detail. A TRUE asset to The Precision Company!

Sal Borgognone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I just had two garage door openers installed. The technician & manager worked with me on the price since I was getting two installed. It was a pleasure to have Rob Zuniga doing the work. He was knowledgeable and professional. He was able to answer all my questions. Thanks again Rob! The lady who called me to let me know when Rob was getting to my house was also very professional. Overall great experience with Precision.

Janet Blaustein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ty!!! Everything was done in an excellent timely fashion ...... but a bit wowed by the expense????????????? The gentleman was great!!! Thx??

John Heaney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rob did a great job for us.after examining everything he explained our problems and offered solutions.We agreed on what needed to be done and he finished the work quickly And competently.He then ran us through all the changes made so we knew how to make things work.He is an excellent employee and Represents your company well.

Ivana Dagostino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would highly recommend precision door. They are very quick to respond and the most reasonably priced. I would definitely use them again Very professional company.

Gayle Pickard-Fishman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a happy experience with Precision Doors. The technician, Rob Zuniga, came when he said he would, explained the options for the repair, and then completed the job without a hassle. I would recommend this company!

Millie Calabrese

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Louis is a gentlemam. Should be on Wall Street . Fast efficient a pleasure. Thank you

Art Wagner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service and a job well done Service technician Roberto was on time , courteous, and efficient.5 stars for the entire experience, ART

John C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

So impressed with professionalism. Our technician assessed our issue and offered solutions promptly. We were thoroughly impressed and satisfied with the work. Would recommend without hesitation.

Nicole Tirrito

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

If I could have given zero stars I would have, but they do not let me do so. Almost 5 years ago I had Precision come and install a new garage door, a lift system for the door (top of the line) with a keypad and two remotes. Not even 5 years later my keypad stops working correctly and will not open the door. I finally call to have a technician come out, I am not home but my husband is. When I get home he tells me they charged over $200 for a new keypad. I am upset because this seems very expensive for a keypad and I do not feel it should have died so soon. I call about 1 hour after the technician has left my house (I have nothing bad to say about the technician or the women who I spoke with on the phone) and called customer service. I was told that I would need to speak to management and they will not be in until Monday. She took my information and said they will call on Monday. At 4pm on Monday I still did not receive a call so I called back. I was told they would try to get a hold of management and have them call me. NO call Monday. On Tuesday still not call by 3pm. I call them and finally get management. I do not know if they were hoping I would go away if they did not call or not, but I was already displeased by their lack of care for their customers. I asked the management if I should be expected to have to replace my keypad every 5 years because I think that I should have been told that before buying the product. I was told that it should have lasted a lot longer and this was unusual and should not happen again. Once I was told this, I then asked why I was charged over $200 to fix something that was clearly defective. How do they not back the products that they are selling? The response I got was that the manufacture only warranties it for 1 year so they can’t do anything. I stated again how do you as a large company not back the products you sell, because you are not if it is clearly defective and you charged me so much to replace it. Then I am told a keypad should only be $99. He looks up my information and I was charged a package to do a diagnostic and get a keypad, something I did not ask for. So I had to pay $100 over what I should have. Management finally says the best they can do is give you me 2 year warranty on the new keypad, which I flip out to. If it should last 10-15 years what is a 2 year warranty doing. I tell him I am done and will be writing a review about how they do not back their products. I then get told I would get a full refund. I month later and no check. Clearly this company does not care about its clients, is dishonest, disloyal, and does not back their defective products, let alone one that is not.

Richard Grossbard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are always please with Precision. Your service technicians are always very informative, knowledgeable, and polite.

Jerry Figueroa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5***** will definitely use again and recommend to friends and neighbors very professional technicians good work fast and clean thank you

tamara birns

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Extremely good service, highly recommended. Technician Roberto Z. was superb!

Lisa Victor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Roberto came out to fix my garage. He was very professional and quickly completed the repair. This company is A1. I wouldn't call anyone else!!

Diana Kaniuga

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Within hours Precision had a tech out to my house for a non-emergency. The tech, Rob, was kind, thorough, confident and knowledge.

John Mueller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From start to finish, service was prompt - service provided by Rob was flawless from estimate to completion . He was informative relative to the service needed and knowledgeable .The job was completed in time he specified and he helped with entering new codes - Precision was recommended to me by my daughter , who had 3 garage doors installed....very glad I listened to her.

Betsy Kestendaum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I did not use your company because your quote to fix my problem was three times more than another company. I could have bought a new door and had it installed for slightly more than what you wanted for just fixing the door.

Hans Hartmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rob Zuniga and his partner were prompt, professional and efficient to perform the necessary repairs new springs, rollers and miscellaneous parts

Vallerie Hyde

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service! Prompt, thorough, efficient and polite technicians. They did a great job.

Debbie Astarita

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good service, the guys were very professional