Garage Door Repair in Northern New Jersey - Page 248

Joyce C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service tech was excellent. Would request same,next time service is necessary.

Bob Carey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was great. He called to let me know exactly when he was coming and showed up on time. He reviewed the problem with me and we agreed to the best approach and solution for the problem with my garage door (replacement of the garage door opener and refurbish the rollers, springs, etc.). Once completed he reviewed with me all the work that he completed. It was done neatly and promptly. I would recommend Chris and Precision Garage Door to anyone who needs work done on their garage doors. Thanks much Chris!!!

Debbie Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We purchased 2 garage doors from Precision. Rob, the salesman explained our options and answered all our questions.

John Shea

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You installed an opener for us January, 2013 and the remote just gave out. I tried to open your case to replace the battery but the 2 screws were in too tight and I was afraid I would strip the screw heads. So I called your office and the young lady who answered initially quoted a combined price of over $100 to bring me a new remote. When I expressed displeasure she immediately asked if I wanted to speak with someone else. She put me on hold and came back on the line saying they would cover it under warranty and your technician would bring me a new remote that afternoon.

Greg Cuvin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very personable technician. Even made getting up at 8 am on a Sat Morning bearable. He was efficient, Diagnosed the problem and Fixed it.

ira gross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gaetano came by to check on a warranty issue we were having. He did a great job explaining the situation, based on the age of the garage door opener. There was no charge for his time and we'd definitely use him again.

Mark Lima

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Two new garage doors & openers installed... Thank you

Billur Samli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service professional was very competent, fast and reliable. He understood the problem right away and presented options to solve it. I was very pleased with the end result.

Kristen Orlofski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Got to the house a little early after calling to tell me he would be early. Was polite and replaced the parts with no fuss. I was thrilled. No sitting around for hours waiting for him to show up. Will definitely use them again in the future. I love the email confirmation of appt and the website with info about the techs.

Stephen Lowke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very pleased with the service I received today. First off, although the arrival time was 8:00 am-noon, the technician Chris called me first thing when he knew that he would be coming at 11:00. I appreciated the few hours of "freedom" to leave home as necessary, and Chris arrived when he promised. Chris proved to be very personable and completely professional. He quickly determined the situation (one opener could be made to work with the addition of a new remote, the other would have to be replaced). Chris explained the options after explaining the condition and requirements of our doors. Chris also described to me the possibility of upgrading the garage door hardware (springs, rollers etc.). I never mind being shown options as long as I'm not being subjected to the "hard sell", and the door upgrade is something I'll consider for the future. Chris ran into a few snags during the installation (remember, this is an older house), but his remark was that it would be a dull job without a few challenges! Installation complete, Chris took time to double check everything,to set a new code on the external keypad, and to make sure I could operate everything. Our one original opener will not last forever. When the time comes, I'll call Precision. See you then, Chris!

Joe F

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Job! Peter was very comprehensive in his explanation of the problem and the alternative solutions. Good Man. Thank you!

Karen L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am writing this email to let you know how very happy I have been with your company. A few weeks ago I was having a problem with my garage door opener and called your company . A day later Gaetano was at my door. I found him to be very pleasant and knew exactly what the problem was. He is such a wonderful person and it is a credit to your company to have somebody like him representing you. Thank you,Gaetano!! Karen L

Jerome R

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service - Showed up on time Very knowledgeable and presentable Made good suggestions Accomplished the job of rebuilding the moving parts of a heavy wood door quickly Satisfying result - quiet smooth door action

Barbara F

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for coming out so promptly. Your service workers are excellent!

David Newingham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service man did an excellent job. He explained everything and was very courteous. We are extremely happy with the new garage door opener and the professional workmanship.

Frank Rachelle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Peter was my technician. He called when he was on his way and arrived on time. He spent the time carefully explaining everything and I decided that the rebuild was my best bet. Peter did a terrific job and I would recommend him without hesitation. If I need any further assistance I would call you guys first. Thanks Frank

Sharon Milch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician, Gaetano, deserves 6 stars for his professionalism. Simply put, he was terrific. He asked the right questions in order to trouble-shoot the problem: my garage door would open itself at random times after I had closed it. Once he determined that he needed to change the "motherboard," he explained the way he arrived at the diagnosis. He was patient with the fact that I had to tend to my aged Mother during the service call. I am so pleased that Precision sent Gaetano to do the job!

Erin C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was very prompt! We had to have him come back due to the one door not opening correctly. He returned very promptly.

John Fernandez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gaetano was extremely nice and friendly, explained the problem with my door very clearly, and helped me select the new door I needed. Overall excellent customer service.

Bill H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for the outstanding quality of your service call. I appreciate your promptness and professionalism. You explained what needed to be done and then carried out the repair. In addition, you also gave advice on how best to maintain the garage door opener going forward. I am grateful for your patience with my questions and for being courteous throughout. I can see that you are an excellent representative of Precision Door and I wish you all the best. Regards, Bill H

Rory Tennant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Company did an excellent job very polite and courteous. And always on time.

Stephen C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the 3rd (4th if you include install) time in over 10 years, I've had your techs come here and every time your technicians have made it a pleasurable experience. James was very professional and kept his cool, even though the lock mechanism was really giving him the business. Thank you!

Robert C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was quite satisfied from start to finish with the service provided by Precision in general and by you in particular. The contacts you made with me the day before and the day of the job were much appreciatedâ?¦..certainly showing consideration for my time and schedule. You were able to diagnose the problem with my old door opener quickly, when the previous door opener company I had in, could not. I very much appreciated that you were able to recommend and quote me a new replacement door opener and was even more pleased the you were able to do the job right then. You were professional in how you presented yourself and how you represented Precision. You are obviously an excellent technician, as the installation was completed efficiently and without any complicationsâ?¦..We are quite pleased with our new door opener. In these days when you find a prompt, courteous and competent craftsmen, you put their card in the â??call againâ?? folderâ?¦.I would certainly call on Precision in the future for any door opener work I may need and would certainly request you specifically to come back out to my house.

Jeff M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I wanted to let you know that Gaetano, came to my home on Saturday and I am very satisfied. He kept me informed of his arrival time, was polite and quickly and efficiently did a general inspection and replaced the battery. Thank you, Jeff

Andy Tipnis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Lou R. was very skilled, extremely professional and did an excellent job.

Gary H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with James. He did a great job. thank you!

Robert Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a previous positive experience with installation of a garage door opener. My project this time was to replace my garage door with a new steel door. Given my previous positive experience with Precision and the fact two of my immediate neighbors recently contracted with Precision to replace their garage doors which they seem very satisfied with I chose Precision to do the work. They came on time, did an excellent job, were friendly and fast and have good follow up. I am very satisfied.

Jerome Rosman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service - Showed up on time Very knowledgeable and presentable Made good suggestions Accomplished the job of rebuilding the moving parts of a heavy wood door quickly Satisfying result - quiet smooth door action

Len Schmieder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

WE WERE VERY IMPRESSED WITH YOUR COMPANY. ESPECIALLY WITH YOUR TECH PETER O. AFTER OUR GARAGE IS WIRED FOR THE PROPER ELECTRIC. WE HAVE ASKED PETER TO COME BACK AND INSTALL OUR DOORS WITH ELECTRIC GARAGE OPENERS. TO DATE ALL OF THE ELECTRIC HAS NOT BEEN INSTALLED FOR PETER TO DO HIS WORK. ONCE IT IS DONE WE WILL ARRANGE FOR HIM TO COME BACK AND DO THE WORK. THIS YOUNG MAN IS A CREDIT TO YOUR COMPANY.

Erin Castner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

man very prompt and we had to have him come back due to the one door not opening correctly. He returned very promptly.