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about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 10368 reviews, averaging 4.93 Stars:
Stewartsville, NJ
Product:
Hackettstown, NJ
We called precision, because it serviced the Hackettstown and had a lot of good reviews online. The technician who came out felt he needed to explain in detail exactly what was wrong with the garage, I just wanted him to fix the particular problem and be done with it, (that in itself was fine) he suggested fixing both sides of the spring where only one side had a problem, I said just fix the side that was broken and if or when the other side goes we will replace.
- Mario Lall
Mario, Thank you for your feedback. While I understand it was your goal to fix one spring, our techs are trained to identify and diagnose the issues in your garage. We noted that the spring broke and understood that you only wanted to fix THAT spring, and we did only replace THAT spring for you. However, you need to understand our reason for wanting to fix bith springs. Both springs are the same age and have been used the same amount of times(Cycles) both up and down, so if only one is replaced you will probably be calling us in a few weeks to fix the other one. An analogy we like to use, if your left front brake needs to be replaced you replace the right at the same time: Right?? I hope this clears up your misunderstanding. Thank you for using Precision Door.
Westwood, NJ
Fast, expedient. They don't try to upsell you. Do only what has to be done. Called them and they were over within 2 1/2 hours. Very professional. Would use them again in the future & strongly recommend them to evryone.
- Larry May
Product:
Wayne, NJ
Our year old garage door openers stopped working after a very close lighting strike. Scott quickly determined that we only needed to have the circuit boards replaced. Unfortunately, the truck only had room for one circuit board. Scott returned several days with what he knew was not the correct part, but said he was told it was the same. It was not. It did not include the light socket. We then had two functioning garage door openers and asymetrical lighting. Scott returned to day with the right part, reprogrammed the remotes, and everything is back to normal.
- donald leich
Product:
Springfield, NJ
5 stars Peter Orlando was great. I will recommend tour company to my friends. Peter Boroff
- Peter Boroff
Product:
Mahwah, NJ
very good technician, it was a very fast installation and he right on time.The garage door is running smother and quieter that it ever has before.
- David and Rosanna Perini
Product:
Paterson, NJ
Technician was professional and explained in detail the full extent of the problem. I will definitely use your services in the future. It was a pleasure.
- andrea` banks
Product:
Ramsey, NJ
Door opener not operating properly. The service Tech was prompt and very competent. I am very pleased with his knowledge and professional manner during this call. My door opener is now operating very well and he also helped explain a few items from the installation performed last year. I am happy I chose Precision for my garage door needs.
- Jerry Lynch
Product:
Nutley, NJ
Very pleased, with the job,conversation and with Robert.Z.
- Albert Schmidt
Product:
Nutley, NJ
Technician, Drew, was very knowledgeable and quickly diagnosed and fixed problem with my garage door. Great service and great tech!!
- Mike Cooper
Product:
Denville, NJ
We enjoy our new garage doors. The workmanship is great and the installation team (Kenny and Gerard) did a great job. Very professional. They are an asset to your business. However, the LiftMaster doors openers are another issue. They are a disappointment in my mind. They have an engineering defect in that they do not work with your car's HomeLink. They need an additional repeater device attached in order for your car's HomeLink to work with the door opener. Apparently, at LiftMaster they have bozo engineers that crafted a new 2.0 security code that will not work with the standard that all car manufactures use. Thus, the repeater interface. Along with this terrible design, you need to press the HomeLink Key in your car for up to 5 seconds before the door responds. If at all. And finally, the lift device does not have any outlet installed to plug in the repeater. Use another brand of Garage Door Opener.
- Joe Bacsick
Product:
Chester, NJ
Your technicians are very knowledgable and extremely courteous. I am a returning customer and will always do business with Precision.
- Sonya Birkholz
Product:
Livingston, NJ
Well done
- Cindy Xia
Product:
Springfield, NJ
The only disappointment is that the technician was unable to program my car to receive the signal to open the garage door.
- Donald Stickler
Product:
Kinnelon, NJ
Rich W. was great!!
- BRIAN DEWOLFE
Product:
Roselle, NJ
Very pleased with the job that was done. Technician arrived within time scheduled and was very professional. Waiting for a part to come in but will call to followup. Saw Precision in Yellow Pages then was confirmed to me on Angie's List. Recommend them for a job well done.
- Frank Marshall
Product:
Wayne, NJ
Rich came to the house on time and within 5 minutes had replaced the battery. He visually inspected the whole door operation and confrmed everything else was in good working order. I was very happy with his professionalism. Thanks for the great service.
- Paula Rosen
Product:
Basking Ridge, NJ
Tim was very much the gentleman and quite informative and knowledgeable.
- Tom Kirczow
Product:
Saddle River, NJ
COMPLETE DOOR INSTALLATION (2) TO REPLACE HURRICANE DAMAGED DOORS AND MECHANISM ON REBUILT GARAGE. WORK WAS FINE. TIMING FINE.ALL SEEMS WELL NOW
- Roger Wagner
Product:
Butler, NJ
Great service
- ernest hershey
Product:
Scotch Plains, NJ
Pete worked for over 2 hours. Replaced all moving parts on garage door and installed a new motor. It sounds a lot better now. Gave assurance that with all of the work, new system will be much more reliable and lifetime warranties.
- Len Kaplan
Product:
Union, NJ
The technicians arrived @1:15 pm which was within the 12-4pm schedule which was given to me. They arrived in a clearly marked truck with the name of PRECISION on the side. The technician called me about 15 minutes before their arrival they were dressed in very professional uniforms. I needed service for a broken chain on my existing door. The tech advised me that the chain broke due to bad motor bushing which made the chain fall off. He also told me that the door needed to be replaced and exactly how much it would cost to replace it. I gave him the OK to replace and take away the old pieces which they did. They had the new opener on the truck and took about 1 1/2 hours to complete the whole job. This whole experience was very pleasant and I would recommend and use your company for any garage door, opener related problems in the future. THANK YOU Joseph N. L
- joseph londino
Product:
Rochelle Park, NJ
My Mom called Precision Door on July 2nd, and they told her that they would be there the next day between Noon and 5. Sure enough , Ron showed up on time. He explained to Mom and me (on the phone) the problem and how much it would cost to fix. Mom opted for a new opener (old one was over 12 years old) and I supported her decision. We had to leave before installation was complete, but Ron explained to us how to operate the opener before we left. Ron gets a thumbs up from Mom and me. I also appreciate the fast AND efficient service That Precision Door gave to my 93 yr. old mother. It really gave her peace of mind. Thanks again George C
- IREAN CABOURG
Product:
West Orange, NJ
Prompt, courteous service. I was given several options to fix the garage door.
- Jordan Fersel
Product:
Dunellen, NJ
Technician arrived early, quick installation on not only one, but two garage door openers, plus keypad and springs as well. Very friendly and courteous. Brandon showed that he really has experience and skills to perform these installations. Great job and had completed the job within a few hours. Great clean up job as well. Very pleased.
- scott cornelia
Product:
Little Falls, NJ
You were recommended by Norge, Union Blvd in Totowa, You are the only company we called, we never did a comparison, so I am hoping that you gave us a good price. If we find out that you did we will recommend it to friends, since we live in an adult community with over 600 units. If on the other hand I find out that we were overcharged, the outcome will be different. Your sales person was very knowledgeable. PS. My wife was a little sceptable, since we originally purchased a keypad and two remotes at Norge for only $XX.00 and I have the bill to prove it. Now we had to get a new keypad and two remotes costing more than having to put a new board in and now the new remote and keypad is universal, my wife thinks that is a shame.
- Thomas Adamo
I believe you will find our pricing is comparable to other service companies. Additionally our retail prices are comparable to other retail operations also. But your comparison of Norge retail pricing versus having a technician come to your home and program everything is a bit unfair. As for the remotes used, we used the only remotes and keypad liftmaster offers now for your type of older motor.
Product:
Morristown, NJ
Job completed quickly and neatly.
- richard herburger
Product:
Wyckoff, NJ
Amazing service, everything was explained adequately, service was done in a reasonable amount of time, my overall experience was extremely positive but the price to fix a garage door shouldn't be almost $1000.00
- Lisa Haubenstock
Lisa, As we discussed with you we worked on both your doors and you have a lifetime warranty.
Product:
Basking Ridge, NJ
I am very pleased with the service of Precision over the last 11 years. Today Brandon came to my home because of remote controlled garage opener problems. He ordered the parts and arranged for another serviceman to come back on Wednesday. Brandon did everything he could but didn't have the (older) parts on his truck. Thanks for his help and the problem should be resolved by Wednesday afternoon!
- Suzanne Van loon
Product:
Summit, NJ
Your sales rep was great and the guy who installed the doors was very nice but left cigarette butts, a Ton of screws and other little metal pieces from the installation all over the ground, is pieces of glass from Our old windows in the garage doors, and pieces of wood from the old doors- all over the ground.
- Liza Viana
We apologize for the serious inconvience, the installer has been re-educated on what needs to be done in the garage: everytime. Your feedback has made us a better company. Thank you!!
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
great service,well explained,I would use them again and would refer them to my friends.
- scott risko