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about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 10369 reviews, averaging 4.93 Stars:
Chatham, NJ
Product:
Tenafly, NJ
Hello Doug; My garage door would not open easily. After forcing it open I realized that the spring on the left side had broken and the cable had become twisted. The door was installed about twelve years ago and I could not remember who did the installation. I went to the yellow pages in the phone book and saw your add which listed a phone number for Tenafly and wanted someone local that could come right away. Tim arrived a couple of hours later and explained in detail the problem with the door and gave me options for the repair. The first option was a quick fix which was the least expensive but stated that the other spring on the right side would probably break in the near future and he would be back again to do the same repair on the right side. He also pointed out that the rollers were not in the best condition and the cables were not the right size for the door. My wife and I deceided to go with the full repair which totaled $XXX.XX which was just about what we paid for the door to begin with. Tim had all the parts with him to do the job and did it quickly. The door works better than ever. Tim did a GREAT job! The only thing I was not happy with and why I did not give a five star rating had nothing to do with Tim. I feel that if the work is being done the FULL Service Call Amount should NOT be charged. Please let me know your thoughts. When Tim called he was only in Demarest which is the next town over from Tenafly. He did not have to travel a long distance to get here. If he did have to drive a long way to get here I would understand the charge. Thank You; Bill Grieco
- Bill Grieco
Bill, Thank you for your feedback, the service call is not dependent on travel distance it is the charge for the initial inspection and diagnosis of your doors issues. Thank you for understanding and for your patronage.
Product:
Westwood, NJ
The tech's were professional and courteous. They were very informative about their service. The service was prompt. I highly recommend Precision Door Service.
- Patrick Borello
Bridgewater, NJ
Brandon appeared when he said he would arrive, introduced himself, then proceeded to query me about the problem we were having with the garage door. Brandon quickly identified and fixed the issue. He was fast, neat, and tested the repair. It appears he did a quality job. It is that kind of service that encourages customers to come back in the future.
- STUART TENENBAUM
Product:
Pequannock, NJ
Garage door repair - Service was as described and completed in a timely fashion.
- keith capobianco
Product:
Belleville, NJ
I have used Precision Garage Door a few times now and request Brandon every time I need a technician to come to my home. Brandon is knowledgeable and seems to really care about his customers. He always goes above and beyond to try to fix the problems I have had with my garage door, no matter how difficult they may seem. I had Brandon do a complete rebuild on my old, outdated garage door in August of 2012 and it has never been quieter and runs very smoothly. I highly recommend Brandon.
- Jenna Green
Product:
Hillsborough, NJ
Rich W.was extremely helpful and explained to my mother and I exactly why our garage door wasn"t working. My experience with Precision was professional right from the start with the phone conversation requesting a service call. The operator scheduled our appointment for the following day and asked a number of questions regarding the problem. Rich was both personable and knowledgable. I will recommend Precision to everyone! A delightful experience. Thsnk you!
- Diane Elefante
Product:
Montville, NJ
We rate Precision 5 stars because their service was excellent. They were on time and very friendly. Our service tech Drew made sure he took the time to explain everything that was wrong with our garage door. We strongly recommend using them!
- Kathy Pecora
Product:
Fairfield, NJ
Tim is a very knowledgeable and professional individual....I appreciated his honesty & understanding...He did a great job.
- john mattie
Product:
Cranford, NJ
The service I received today was excellent. The technician named Pete was excellent. Will always call your company and refer you as well.
- Chris Drew
Product:
Wayne, NJ
Got an appointment for the next day, tech showed up when scheduled, tech performed the needed repair quickly. I had to call for service a few years ago for an unrelated issue. The same tech that did my repair last time showed up for this repair so I knew I was getting someone who knew what they were doing and not 'the new guy'.
- Caroline Piccininni
Product:
Bloomingdale, NJ
Scott is an excellent representative of your company and the service you provide to customers. Scott not only understood what the problem was, but the repair was done very efficiently and cost effective for the customer. I am truly thankful for the quick response to my issue and grateful for the service from Scott. Thank you so much.
- Jennifer Altfield
Product:
Hopatcong, NJ
I've used Precision twice before & appreciated how quickly they came both times. Yesterday was no exception. Richard Wisz was punctual, efficient, polite, & very pleasant. I would definitely request him for future repairs!
- Linda Hill
Product:
Morris Plains, NJ
Drew was on time and very efficient. He took the time to explain in detail what was wrong with my garage door. He went to work quickly and efficiently. I would be happy to recommend him and Precision to anyone who would need this kind of help.
- Mary Jane Poverstein
Product:
Stanhope, NJ
What a great service rep ! Brandon was so plesant and helpful !
- Jerry Simeone
Product:
Butler, NJ
Workmanship excellent,professional techs, fast, on time, explained what needed to be done and different options
- Bob Jennings
Product:
Mahwah, NJ
Star rating of 5
- Mike laffey
Product:
Highland Lakes, NJ
Brandon came in and installed new cables (one cable broke when the door crashed down) adjusted the spring that was replaced 1.5 years ago. Now the door is balanced and works like new. Thank you again Brandon.
- PHILIP BADU
Product:
Haledon, NJ
Rich came on time and clearly explained my options after a thorough examination of the garage door system. I felt confident that the work recommended was the work required. Rich worked quickly and cleanly and the door now operates more quietly and smoothly than when it was new. I was pleasantly surprised that the motor comes with a life time guarantee and would recommend Precision to friends and family.
- Rick Licari
Product:
West Orange, NJ
I contacted Precision Garage Door company a few years ago and had to call them again just recently because the door wouldn't work all of a sudden after having no problem until now. After arranging an appointmemt a very astute serviceman came and explained to me that everything was fine except for the alignment of the sensors which had apparently got knocked out of sync by a recent visitor to my home. He fixed the problem within seconds, tightened a few screws, sprayed lubricant in the action places, explained everything in a very detailed manner without any charge since all was covered by the warranty. Needless to say, I was very impressed with the service and happy that it didn't cost me anything!
- Paul Hoffmann
Product:
Wayne, NJ
Brandon S not only expertly diagnosed and repaired my multiple garage door problems, but he is also very competent, responsible and very personable. He is a credit to your company in every way.
- IRENE WEINBERG
Product:
Basking Ridge, NJ
The springs & cables on my garage door broke late Friday night- found your website: was impressed by the reviews & information available online. Vince came out on Sunday to repair. He is a professional & worked efficiently. Great service! Great people! Great website. Would highly recommend!
- Joyce Kurdian
Product:
Oakland, NJ
I was very pleased with Brandon, the service technician, who did the work at my house. He was very knowledgeable, pleasant and professional. He called to let me know when he would arrive. Explained what needed to be done and completed the work efficiently.
- Ken Goldstein
Product:
Livingston, NJ
Response time is excellent - same day service. We had wanted to repair our old garage door but decided to install a new one instead. Our service technician is very professional and we are pleased with his service.
- Kathy Tse
Product:
Short Hills, NJ
We purchased new cars and needed to have the remote garage-door opener programmed in each vehicle. The service technician arrived on time, completed the job quickly and also serviced/lubricated our doors. Outstanding service.
- Gail Austin
Product:
Warren, NJ
Andrew arrived on time and was able to quickly determine what repairs would be required. [The problem was that the door had come down automatically on a heavy object, thus bending the top frame and arm.] He explained what he was going to do and what the repair would cost. It took Andrew less than half an hour to repair and test the door. I am quite satisfied with the repair he did as well as his professionalism. He knew what he was doing and had the required parts on his vehicle. I will certainly call Precision Door next time I have a garage door problem.
- Jules Bosch
Product:
Dover, NJ
Our tech was very honest and thorough in his work. He stayed to complete the job and was very helpful going over all the details. Rich worked on our 2 garage doors....one was a rebuild and the other was a new motor.
- Barbara / frank Reheis
Product:
Oak Ridge, NJ
Efficient repair, plus a AAA discount.
- Al Salzano
Product:
Whippany, NJ
Wonderful service I would recommend to anyone needing reliable, honest, and professional service.
- Steven Oremus
Product:
Ramsey, NJ
The person, Ron, that replaced the rollers, springs and other parts was professional, pleasant and did an excellent job as far as I could tell.
- gail farrell
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
My garage door started acting strangely this morning. I called you because you fixed it once before. I was delighted that you could send a repairman the same day. I was uncomfortable having the garage open all night. The repairman, Pete Orlando,could not have been more accommodating or more helpful. He made very sure that everything he did worked correctly. Before he left, he asked me to activate it one more time, to make sure everything was working correctly. Needless to say, I would call you again if I had a problem, and would surely recommend you to friends or neighbors. Pete Orlando is a good PR man for your company.
- Diane O\'Brien