Garage Door Repair in Northern New Jersey - Page 267

Carl Perrone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Although the service call order was incorrect,as I needed a repair not an estimate on new doors. Peter was very knowledgeable and businesslike in handling the error. He was able to take care of the problem to my satisfaction by repairing and inspecting. He gave me a thorough explanation of what I would need to make both doors operate safely. Although I was not prepared to bear the expense of both at this time I will consider having him return to service my other door when possible.

Stephanie Rauschenberger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had Precision Door come up due to issues with our garage sensor and also wanted to get a full diagnostic of each of our doors. Pete was courteous, professional and was great in explaining what was needed and each of the parts. I would definitely recommend Precision again!

Greg Dreher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was nice.

CHRISTINE SKALKOTOS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision for my garage door opener needs given your advertising. I have to say that I was pleasantly surprised. Brian was a professional and very courteous. When would a vendor call you twice to let you know where within the window of your appointment he would be dropping by? Brian was quite knowledgeable on the product line, clearly answered my questions and made sure I was satisfied with the installation of my garage door opener before he left. It was a pleasure doing business with Precision!

Jill Southren

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are completely impressed with the level of service we received today for our broken garage door. The Service Technician, Brian, kept me posted all day with when to expect him so I didn't have to wait around the house all afternoon. When he showed, he was knowledgeable and experienced. Fixed the problem and within minutes I received an email receipt for payment and a thank you from the owner for choosing them. WOW!! That is customer service you just don't see anymore. Personal Service and Outstanding Customer Service! Well done! I would highly recommend this company and I am actually looking forward to purchasing a new garage door from them in the next year or so. Thank you! You could not have made me happier dealing with your company!

Carol

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian B. did an outstanding job of figuring out my garage door problem. No new parts were needed but his excellent knowledge on why this door was not working solved my problem. He did install a much needed weather strip on the bottom of the door. Everything is working very well and I am very satisfied.

arvind patel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim was my technician and he was very helpful and explained the whole process. I called you guys because I had a broken spring, but after speaking with Tim, I realized I needed to replace more than just the 1 spring. i had both my garage doors rebuilt and it works perfectly now. Tim was great and a true asset to your company. His customer service and attention to detail was excellent. Tim also completed the work in a very timely manner. Thank you and I will definitely recommend you guys to any friends or family that have a similar need.

Shauna Wrighte

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim was very helpful and knowledgeable, I am very comfortable about the purchase I made today.

Sudhir Diwan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Robert Z. came to my house, was very helpful. Did good job and satisfied.

Kevin Osborn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The hardware (rollers, springs, no safety cable) were falling apart on the old garage door of our new house. Although option was presented to buy a new door, there was no hard-sell. The guys also offered to replace all the hardware and install a safety cable for about $1,000 less than the cost of a new door, which we took them up on. Nice guys and seemed professional.

Stacey Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian did an excellent job resetting our remote controls and car remotes. He was professional, pleasant and competent. We would certainly request him for future repairs and installations.

Jonathan Lauder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scott and Vince could not have been more helpful. They explained everything fully, were kind and courteous, and got the job done quickly. I couldn't have been happier with the service.

jin li

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim is very professional and friendly. He called me before he arrived. He explained the problem and how to fix it clearly and patiently. He also gave me the choice on how to fix the problem and explain the pros and cons on bath ways. I picked the way that I preferred and Tim did a great job. Thank you, Tim!

Elizabeth Kostro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for honoring the warranty. No charge for repairing my door opener. The serviceman was professional and pleasant.

Sarah Griswold

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We never leave comments or do surveys but Pete and his partner were excellent. We called and were told they would be at our house between 1PM and 5PM. Due to another job holding them up and the freezing temps, they were way late, but they kept calling and telling us they were still coming. They finally showed up at around 7:30PM and we were impressed. They fixed both door problems and did it all with a smile and very courteous. Excellent! Thanks.

Bob Worth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Am very happy that I picked Precision to install my doors.

Jessica Saide

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I just had both springs on our garage door replaced. Brian was great. He was courteous and reliable. My options were explained to me before the work was done. Highly recommended.

Anthony Cetrulo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I got service that was above and beyond the call of duty from Gaetano. He was extremely professional, courteous, honest and compassionate and a generally sincere and nice human being. In today's times one rarely gets five star service, but through the ice and snow of my driveway, Gaetano, repaired my garage in the blink of an eye! Keep up the good work. He should be very proud of himself for a job well done.

Nicholas Felice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin and Robert found that the four pulley wheels were of the old aluminum type and had to be replaced.One of the four pulley wheels was damaged and was causing the door to hesitate when closing or opening the garage door. Upon replacement off the four new type pulley wheels the door functioned normally. Good job by Kevin and robert.

Paul and Jill Schaffer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian was very nice and professional.

tappan denise

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I want to thank Guy for coming over to my house at the last minute last night after I got home from work. He and the man he was training were gracious to stay and fix my garage door well into the evening. He explained what needed to be done in a very "easy to understand" way and installed new rollers and a new spring. He is a very personable and friendly man and I would be quick to recommend him to other people.

Dana and Daniel Bank

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are very happy we chose Precision. Brian showed up early to the appointment and was very helpful explaining the new product and walking us through the installation process. Brian was very professional, and I would highly recommend Precision.

Louis Miele

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called at 8:00 AM and had service before 5:00 PM the same day. Kevin S., the young man who assisted us was professional and knowledgeable. Our motor had burned out and Kevin and his co-worker were able to install a new one on the spot. Could not have asked for more.

Sandi Lerner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very impressed with the courtesy and professionalism demonstrated by Brian B. He called to confirm his arrival time, and again to advise he would arrive earlier. He was careful to explain all of the necessary service, and to be sure I knew how to operate all the newly installed equipment. I would recommend Precision to any friend or neighbor.

Rosemary Cenatiempo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very prompt service - came the same day. Our service technician, Gaetano, was extremely knowledgeable and very pleasant. He explained exactly what we needed and what he was doing. Install was quick and efficient and we are very pleased with the product and the overall service.

Scott Valenz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gae's professionalism and promptness allowed us to make a proper decision to upgrade our doors.

Scott Valenz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great work by the team. They came by early since they were close to my house. Professional and courteous.

Edward D\'Avi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin provided valuable advice and performed work in a professional manner. He did NOT try to sell me what I did not need. Much appreciated!

Rahul Reddy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian's service was second to none. He was punctual and professional and answered all the questions I had. I would definitely use Precision again.

Alise and Chris Connolly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon was our service guy and he was very good. Our 10+ year old Liftmaster door opener pretty much died and he explained that he could repair it but there was the possibility that the unit could break again. We decided to replace the entire unit. I did not feel pressured to buy a new one. Brandon did a good job explaining the options and installed the new unit quickly but thoroughly. He was very pleasant, engaging as well. I liked the fact that he called our home when he was on his way. I would definitely recommend Precision to anyone needing this kind of service.