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about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 10206 reviews, averaging 4.93 Stars:
Wayne, NJ
Product:
Glenwood, NJ
Ron was very respectful,helpful and informative.
- rae jester
Product:
Wayne, NJ
Prompt service technician was very helpful, know his stuff
- Jane Silverstein
Product:
Parsippany, NJ
Ron took the time to explain our options and provided us with great installation and customer service.
- julie wolff
Product:
Morristown, NJ
I totally believe in the review process and am a senior contributing reviewer on Trip Adviser. I think that it is absolutely the very best way to find a quality service provider whether it be a garage door repair person, a restaurant, a vet or a hotel. Reviewers, however, have to be absolutely honest, not pull punches and most of all be fair in regards to the good and bad part of the experience. It is with the most high praise possible that I can tell you that Precision Door is really a wonderful, high quality provider. Scott came to my home after my purchase of a package to replace the rollers, tune-up and check out my two garage door openers. I was well aware before they came that one door would no longer open at all. I was told that the motor was not functioning any longer and while it could be repaired, it was still a very aging product. There was absolutely no pressure to replace this opener. The age and cost difference between repair vs. replace made the decision for me. I was so thrilled with the increased horsepower and quiet that I decided to replace the other garage door as well. Unfortunately Scott did not have another opener on his truck. We made an appointment for a few days later but a snow storm interfered. I received a call explaining and apologizing. Today Scott came, installed the second opener and even found a way for my Prius to be able to open the door without the use of the controller itself. He found a separate device that will convert most programmable cars to work with the garage door automatically. The Prius dealer had never been able to suggest or figure out a way to do this. I was extremely impressed with Scott and the rest of the team at Precision. This company is truly wonderful!!! I highly recommend them in every way.
- jane rafal
Product:
Little Ferry, NJ
I am very pleased with the job your service man did. The price was a little high, but it was well worth it.
- Mario Petruzzelli
Product:
Wanaque, NJ
Very professional took time to explain things to us until we understood the issues. The price was much more than expected but we are very happy with the product and service.
- Bill Hood
Product:
Madison, NJ
First rate service, explained in detail what was wrong with the garage door, springs and motor. He was very courteous and explained how long it was going to install everything. Went above and beyond what I expected.
- Angelo Guerriero
Product:
Haledon, NJ
The technician was very friendly and knowledgeable. He did an excellent job. However,the prices of some of the work was very expensive. The cost to install cables was XXX dollars. To me that is very expensive when the technician was already at your house. I can understand the price, if he came here specifically to change cables. Needless to say I will not be using precision again and I will not recommend
- Alexander Kowalchuk
I hear your concern. Please be assured that our prices, while not the cheapest in the industry, give us the ability to provide you with the best trained and supplied technicians in the industry. We show up with a fully stocked truck, fully insured, background checked and drug screened. All these things cost money. I can only hope that the next company you call takes as much pride in who they send, how they send them and what they send them with.
Randolph, NJ
The installation was done efficiently and quickly. Thanks for the great service. I will be a repeat customer in the future.
- Robert Forte
Product:
Succasunna, NJ
Ron was very professional and courteous. He explained everything to me. If I ever had a problem again, I would ask for him. He did an excellent job.
- Marlene Murray
Product:
Berkeley Heights, NJ
Your technician was friendly courteous knowledgeable, efficient and thorough. It was a pleasure having him repairing my problem.
- Helen Scolarice
Product:
Berkeley Heights, NJ
Your technician was friendly courteous knowledgeable, efficient and thorough. It was a pleasure having him repairing my problem.
- Helen Scolarice
Product:
Budd Lake, NJ
Great job, Rich! Very friendly and explained everything to me.
- Elizabeth Remmig
Product:
Passaic, NJ
Your service almost didn't happen. I'm glad it did because the serviceman who finally showed up, Rich, was great. He was very honest and told me my options. I had scheduled this a few days ago and was supposed to have Scott arrive between 8 and noon. No one showed up and no one called. An hour later I called and was told someone else, Vinny, would be coming shortly. AGAIN no one showed up and no one called. I called again and was told Vinny was running late & would I like to reschedule. Honestly? I took time off from work to be home for this repair and now nobody was available - and your Web site says emergency service available. This made no sense and so I called another company. That was when Rich showed up (without having called me). Had the other company called me back I would've sent him away. He did try to apologize and make amends, all to his credit and now I am very satisfied. With all this tho, do you think I'd recommend your company to others?
- Rhonda Kutler
I am glad Rich was able to help. We truly apologize for all the torture you endured. It is not our goal to drive you nuts. We always look at complaints like yours as an opportunity to improve our service and have used this in our technician training.
Product:
Woodcliff Lake, NJ
Drew was very professional and a pleasure to deal with. He clearly explained the problem and what needed to be done. I am pleased with my experience.
- Sharon Grunfeld
Product:
Washington, NJ
Was very pleased with your service....Your technician did a fantastic job!!! He was nice, knew what he was doing and went above and beyond what he was supposed to do...would definitely recommend your company to all of our friends and everybody else who needs service. Thank you!!!
- Dan Frascella
Product:
Elizabeth, NJ
My garage door had problems closing. Scott M looked at the hardware and found the lenses to be malfunctioning and replaced them. He also noted that many other pieces were also in need of replacing. He replaced the drive unit, car remote and keypad. He explained everything in detail and I understood what was needed. Scott was a very competent technician, communication was excellent and his personality was very nice. I would highly recommend him.
- Katherine Puchalski
Product:
Nutley, NJ
I was very pleased with Scott McDonald the technician who repaired our garage door he was very courteous and knowledgable. He explained everything that needed to be repaired. He is an asset to your company. I would highly recommend you
- Patricia Adubato
Product:
Nutley, NJ
I was very pleased with Scott McDonald the technician who repaired our garage door he was very courteous and knowledgable. He explained everything that needed to be repaired. He is an asset to your company. I would highly recommend you
- Patricia Adubato
Product:
Nutley, NJ
I was very pleased with Scott McDonald the technician who repaired our garage door he was very courteous and knowledgable. He explained everything that needed to be repaired. He is an asset to your company. I would highly recommend you
- Patricia Adubato
Product:
Franklin Lakes, NJ
Rich is a great technician! It was a pleasure to have him working on our garage doors. He is a credit to your company.
- Nanny Lombardo
Product:
Morristown, NJ
The technician, Ron did a very good, professional job in setting up our garage doors for opening from our two cars. He also found a cover for the garage door remote which was broken for a long time.
- murray cohen
Product:
Dover, NJ
We contacted Precision based on the reviews we read at this site. From the very first contact, up until the completion of our service, we were greeted with knowledgeable people who had the greatest customer service skills ever. Our service technician was Tim, and he was an awesome service guy! He showed up when he said he would. He explained to us every single thing he needed to do BEFORE he started the job. He worked quietly and efficiently. When the job was done, it was like he was never there - that's how well he cleaned up his workspace. We are pleased with the level of service we got from Tim. We are pleased with the product we purchased from Precision. But we are even more happy with the lifetime guarantee on their work!! I would recommend Precision Garage Door Service again and again. You will NOT be disappointed at all.
- Bernadette Addison
Product:
Oradell, NJ
Rich called twice that he was coming, Very professional would request Rich for another job.
- Jess Harm
Product:
Hopatcong, NJ
I was impressed with the info regarding our technician and I would give him 5 stars. We had a new sensor and new and additional openers installed and a spring that was broken repaired. He explained everything including the cost. We would definitely call Precision if we need anything else.
- Betty Dykstra
Product:
Hamburg, NJ
Impeccable service! Highly knowledgeable and a pleasure to work with.
- Thor Wespestad
Product:
Paterson, NJ
Always punctual and professional. Was informed the problem had nothing to do with the doors and saw what the technician meant. Because of the uneven entry floor the weatherproofing allows some water to enter.
- Leslie Agard-jones
Product:
Martinsville, NJ
Rich was great explained everything very patient questions came up after & he even called to check in later that evening - very much appreciated his attentiveness. Office staff also very polite good job on providing ETA of his arrival .
- Ed & Lynda MIller
Product:
Cliffside Park, NJ
Ron is a very nice person my daughter may need service soon I told her to ask for him.
- Dorothy Sepe
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
What an amazing company, and what a stellar team! My garage suddenly broke late in the night, and by the next day, serviceman came out, and everything was repaired! If this was the first site you found on Google, don't be skeptical. They are great. Bob was super friendly, explained how everything was set up... so I would be more informed maintaining it. Very very happy with his work - and recommended him to my neighbor on the spot.
- David Reisner