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Read what people are saying
about Precision Overhead Garage Door

Precision Overhead Garage Door of New Jersey
has received 10675 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have had a really great experience with Precision Door. Kevin helped us extend the life of our garage door/opener when we first moved in (installation of new springs, which are still under warranty) and, 6 years later, recently installed a new motor for us. When it became clear there was an issue with the motor, Kevin returned and wouldn’t rest until the issue was resolved, which meant swapping out the motor for a new one (the very next morning!). The phone staff is friendly and Kevin is not only a skilled technician, he is a very kind and personable human. I highly recommend Precision Door.

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A Response from: Doug

Hi Laurie! Thank you for the kind words regarding Kevin's service. We're glad he was able to replace your aged opener with a new LiftMaster model. We look forward to helping you with any future garage door needs!

Kevin S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My service repairman was efficient, nice & hardworking. He did a great of explaining the problem & making it right!

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Opener

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Attack was very knowledgeable and did an excellent job

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A Response from: Vince, Corporate Customer Experience Manager

Hello Ray! Thank you for your review - we appreciate 4 starts however it tells me we didn't quite get to 100% satisfaction - please let us know how we can do better to earn 5 stars! Feel free to reach out to me with any questions or concerns and we look forward to servicing you again in the future - vince@pdstristate.com (973) 897-7028

Lou R Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Door Division Team: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service and response. Xavi and his colleague were extremely helpful.

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Xavier R Service Provided:
Garage Door Repair

Service Technician Team : Xavier R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service easy appointment set up

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John D Service Provided:
Broken Garage Door Spring Repair

Location Leader: John D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chris was the technician who got the joy of coming to my home. He was very friendly and very informative about what was wrong, what he could/needed to do and the price. He was in and out in less than an hour. If I ever have any more problems, I’m definitely calling Precision again!!!

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A Response from: Doug

Hi Michelle! We appreciate you taking the time to acknowledge Chris's skills and professionalism. We love to hear about the impression our techs make while they're out on the job! Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chris was great. He arrived as scheduled and took no time to refurbish the door with new springs and rollers and make it operational. I've used the Company in the past and always had a great experience.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We contacted your company as it had favorable reviews. The technician Ryan Murphy was very professional and handled the job efficiently. He answered all questions. Be assured if anything needed in the future your company will be contacted and anyone looking for a recommendation will be given your name Thank you for your quick response

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very satisfied with the quality, timelines and professionalism exhibited with this job. A very pleasant experience that helped when things such as garage doors go out of whack,

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John D Service Provided:
Garage Door Repair

Location Leader: John D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

very professional. provided good advice. worked hard and fast (due to, I am sure, a solid amount of experience)

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Brian H Service Provided:
Garage Door Opener Repair

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Door designer that Came out to our house and assisted us was Stacey Conod. Stacey was extremely professional and helpful in assisting us with selecting our garage doors and hardware. She even answered questions from my wife and I during her time off. My wife and I were very impressed with her knowledge and professionalism. I am also impressed by the way Precision contacts and corresponds with the customer.

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A Response from: Doug

Hey Tony! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust. Stacey is a great member of the Precision team! We're glad she left an impression on you! We look forward to installing those new garage doors.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chris was wonderful to work with. Very knowledgeable, very friendly and quickly installed to garage door openers for us. Very impressed with our entire experience from calling to schedule to Chris installing.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very fast and professional!

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy with their service and customer service,took care of the work without having to wait days or weeks.Highly recommended.

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A Response from: Doug

Hi Mabel! We appreciate you taking the time to share your experience with Precision. Customer satisfaction is very important to us, from the very first phone call to the garage door opener installation. Thank you for choosing Precision!

Brian H Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great communication from the company. Technician was excellent. Explained all my options and installed new motor in less than 2 hours. Ryan Patrick Murphy did a great job. Would use this company again

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A Response from: Doug

Hey Bob! Thank you for the kind words! Communicating who will arrive at your home and when helps you know Precision is a name you can trust for your new garage door opener.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tommy was great, very polite and knowledgeable.

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Tommy S Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Tommy S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ferdinand was very professional. He provided options for restoring the door to expected standards. He installed the new parts in a timely manner. Thanks

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A Response from: Doug

Hey James! Thank you for taking the time to acknowledge Ferdinand's professionalism. Offering customers options for repair allows them to make decisions they are happy about without feeling pressured. We look forward to helping you with any future garage door needs.

Ferdinand K Service Provided:
Broken Garage Door Spring Repair

Door Installation Team: Ferdinand K
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chris is very professional, efficient and polite. He was so quick and knew exactly what was wrong. He could not have done a better job!

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick delivery of garage door. Courteous and professional technicians.

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Marc M Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installation Team: Marc M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Amazing response time, great service and very informative. I contacted Precision Sunday evening and before 1 pm Tuesday my door was fixed. Thanks Precision.

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A Response from: Doug

Hi Chris! Thank you for the review! We know garage door issues can be a real hassle so we make sure we get someone out to your home at a time that works for you! Thanks for choosing Precision!

Xavier R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Xavier R
1 2 3 4 5
Date: 11/21/2020
Broken Garage Door Spring Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt and his co worker were very knowledgeable and efficient Also pleasant and well mannered

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Matt D Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I received great service ! The technician was excellent !

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Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wilmer and Sean were on time. And worked efficiently and left me with a seamless installation of my new garage door and opener. They answered all my questions throughout the process. I couldn’t be happier with this install. And wouldn’t hesitate to use Precision for any future installation needs.

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A Response from: Doug

Hi Mike! Wonderful to hear your so happy with your new garage door and opener. We appreciate you taking the time to share your experience with Precision because reviews like this help homeowners know Precision is a name you can trust.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have been using Precision for over 10 years. I have never been disappointed with the service or the service staff. They have always given me a timely appointment and have completed the job in a very satisfactory manner. I would highly recommend them. My service technician was Chris and he was so knowledgeable and personable. He explained exactly what he was going to repair and the reason for the repair. You’re in good hand with Precision.

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A Response from: Doug

Hi Randy! Thank you for being a loyal customer and such a wonderful review! We're glad Chris was able to help with your garage door repair. By explaining exactly what is being serviced and why, homeowners know what to expect once the job is completed.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Sam was quick, knowledgeable, and awesome!

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank You so much! Kevin was “PPE”! (Professional, Prompt and Experienced)

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Kevin S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Replaced springs and rollers and added some safety features. Garage doors are better than new. Great customer experience.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Repair done on a Sunday, 1 day after I called. Tech gave a clear explanation of what had to be done & how much it would cost.

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John D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Location Leader: John D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Efficiently handled after rescheduling for delay of appointment. Pricing over expectations but glad to have a remote replacement.

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A Response from: Vince, Customer Experience Manager

Hello Elizabeth, thank you for the feedback regarding the garage door service you received. We want to ensure that all our customers are happy and satisfied with the level of service they receive from the first phone call, to end of the visit. Giving us 3 means you weren't quite 100% satisfied so I would like to reach out to you and discuss what we can do better. I look forward to speaking with you and of course we appreciate your choosing our company.

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was awesome. My appointment was between 10 AM and 2 PM and he was here at 10 AM. He fixed my problem and was extremely courteous. I highly recommend

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Matt D Service Provided:
Garage Door Repair

Service Technician Team : Matt D
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Bergen County (201) 977-4870
Morris County (973) 975-4631
Essex County (973) 577-7920
Hunterdon County (908) 271-4227
Passaic County (973) 975-4631
Somerset County (908) 333-4087
Sussex County (973) 577-7920
Union County (908) 333-4087
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Precision Overhead Garage Door Service
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444
Precision Overhead Garage Door Service
Office: (908) 213-5990
336 Main St
Bedminster, NJ 07921
Precision Garage Door Service of Bergen County
Office: (201) 564-4738
27 Madison Ave.
Suite 010

Paramus, NJ 07652