Garage Door Repair Reviews in New Jersey (Page 82)

The spring broke on my garage door. I called Precision on 12/30 and they were able to come out on New Year's eve. Ferdinand was very professional and explained everything to me. They send a text with the technicians picture and a text letting me know he is on the way. He replaced the springs and cables very efficiently and lubricated the door. The door works great.

- Judith Vinson

Saw truck in my development and needed garage door looked at so decided to try Precision. Very pleased from initial phone call to text messages to tech arriving. Garage needed rebuild of hardware from wear and tear. It was completed same time after assessment in a timely manner. Chris K. Was courteous, professional and thorough in what was needed to solve the problem. Expectations were exceeded by me as a first time user of Precision Overhead Garage Door Service. I would definitely use you again.

- Anne Kaiser

Five years ago I had a Precision technician replace a logic board in an old chain opener. Today I decided to upgrade to a new belt drive opener. Both times the Precision technicians were courteous and speedy in their tasks, and they readily answered any questions I had. I recommend this company if you want things done to your satisfaction.

- Stanley Wong

Ryan did a great job. Very professional.

- Tony Ferranti

The technician came to my house early, which normally would be great but when they called to ask me about this I said I would be on a work call and it wouldn’t work for me. The technician was rude- and quoted me an outrageous number and was justifying it. Since it was right before Christmas I needed it fixed I agreed. Then after the work was completed the invoice made zero sense- I have called the main office multiple times. Twice I was told someone would call me back to discuss the matter and NO one has called. I would never recommend this company and recommend you stay away from them.

- Laura Cognetti

When the Installer came to my house and looked at my Garage Door opener he said that it was prior to 1992 and he could not touch it and still charged me for the trip. If I had a company that would not work on equipment prior to a certain date, I would have the Individual who took the call and set up the appointment ask a simple question as to when the Door Opener was first Installed. When that person heard that the Door opener was installed in the 1980's they could have told me at that time that they could not work on my equipment. I think this Company does not ask the question so that when the repair person is on site they can try to upsell you a whole new Garage Door Opener for $699. I did not take that option and went to Lowes and bought a brand new opener for $179.00 and Installed it myself in about 4 Hrs.

- Kevin Ryan

Gedas was great, very knowledgeable and did a great job, Thank you...

- James Delora

I was having a problem with my garage door opener and did not know who to call. I took a chance and did a google search. I found Precision and gave them a call. The woman answered the phone was extremely warm and professional. She advised that she could have a tech out to my home within the next few hours. A few hours later John Delpiu arrived. He was very friendly and explained what he believed to be my problem. He also did a thorough inspection and pointed out some potential issues. My door opener was well over 16 years old. He was able to do a minor repair and get the door to work. As a result of his expertise and time to explain every detail I agreed to have a new opener installed and new weatherstripping. He was an excellent installer explaining as he went and answering all of my numerous questions. At the end he went over the operation and even set up my wife’s csr so it would open the door as well. I would recommend Precision to all and give an extra five stars to John. Thank you very much!! Rich Falcone

- Rich Falcone

Friendly and knowledgeable

- Tony Specian

Chris was very cordial and helpful. Great job !!! Thank you,

- Michael Balaban

Thank you. Your work is always exceptional and the people are first class. Thanks for everything. Jeff

- Kurt Kurtz

Your Service man was very nice very professional did the work very fast I was very pleased.

- Bessie Archibald

Rarely do I experience this quality of customer service. Not only was Ryan courteous and patient, but he also “knew his stuff”. He explained the problem and how he was going to fix it. I hope when/if I should call Precision again, Ryan will be my service rep. Thank you Ryan!! Cheryl Whitsett

- Cheryl Whitsett

Brian was customer service oriented, answered all my questions. Offered his knowledge when appropriate, and did a great job.

- Richard Nelson

Tom Sackmann did a great job repairing my second garage door (Kevin S. did the first one and he was great too!) Tom was professional, entertainingly funny and talkative, and worked fast and efficiently. If I were you, I would give him a raise and use him to train other installers about how to deal with customers. It was a joy having him do the work on my garage door today. Thanks for sending a great tech who did great work!

- Karen Koromhas

I am thrilled with my now working garage door. Your technician was wonderful explaining all the options and corresponding costs. Also reviewing operation and remotes. I’m now all set for the holidays and new year! Thx!

- Ellen Lewis

Matt was my assigned Technician. He was prompt, professional, very knowledgeable and extremely fast!! He was transparent and offered great advice regarding proper care of my garage door. Throughout his entire visit he was conversational and made me feel at ease. I totally endorse Precision Door Service!

- Lindsay Mitchell

Appointment was scheduled for same day. Service rep, Alan Ramirez was polite and professional. He diagnosed issue quickly and was honest with repair plan. He was great! I highly recommend.

- Audrey Altschul

Technicians were very thorough and friendly. Installation was perfect.

- Keidron Gray

Precision did everything right. From scheduling to job completion, my repair was handled perfectly. The service rep was prompt, knowledgeable and did an outstanding job. I will use them again.

- Geri Outwater

Please email my receipt For today’s service by Brian

- Wallace Vetri

Matthew was awesome! Thanks

- Michael Cornell

Precision Overhead Garage Door Service installed a new overhead garage door for me in 2013. It has worked beautifully and has just started showing its age. I called Precision to have them replace the springs and do a general check-up. Brian Hallock came this morning and performed a thorough inspection of the system. He made some recommendations for other repairs, touch-ups, with which I agreed. Brian was prompt, personable and very tolerant of my noisy Golden Retriever mix who sang him song of her barks the whole time he was here. I highly recommend Precision Overhead Garage Door Services.

- Dorothy Ryan

Super fast appointment. Everything was on the truck to replace the old opener. Chris was our technician and he was friendly, knowledgeable and super efficient. Even though I wasn't expecting to pay for a new setup, I thought the value was great. Thanks!

- Eric Frenchman

John Delpiu was great! Very professional and informative. Walked us through 3 different repair solutions and explained everything.

- Michael Kramer

John Delpiu is very professional, extremely competent, polite and did an excellent job.

- Marianne Halleran

Matthew, was great! Kind ,efficient and friendly. Got the job done and the doors work beautifully.

- William Begasse

Thank you for the repairs to my garage doors. Your employee John Delpiu was perfectly on time and so attentive to the problems that I have been having. He resolved all of my issues and explained three different approaches to how he would make the repairs. He kept me informed and demonstrated how everything worked. He was patient and personable. I would hope that he has a long career with your company!.. It is very hard to find people like him who are such an asset to ones business and their reputation as a company. THANK YOU AGAIN!

- Dawn Virginio

The technician Kevin Stasiak removed our old genie garage door system and replaced it with a new LiftMaster system. My husband and I found Kevin to be very knowledgeable as he answered all our questions And programmed all the devices needed to operate the door. The removal of the old garage door opener system and the installation of the new system went fast. He cleaned up the area where he worked and when he was totally completed, asked if we had any additional questions that he could help us with. Precision door systems should be proud they have an employee like Kevin.

- Debbie Brunner

Efficient and friendly service. The whole process was terrific. They send you the picture of the person doing the work. Go over everything with you before any work is done. Ferdinand was great doing the job! Highly recommend them

- Peter Sulovski