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Garage Door Repair Reviews in Bergen County, NJ (Page 51)
Precision Overhead Garage Door of New Jerseyhas received 2516 reviews, averaging 4.93 Stars:
Allendale, NJ
Service Provided:
Product:
Service Technician Team : Kevin S
Cresskill, NJ
Good job quick and honest
- Hedy Kern
River Edge, NJ
I give Lou 5 stars. Company was very professional from time I called for appointment. Lou followed up promptly alerting me to when he would arrive as planned. Very courteous, knowledgeable and efficient. Solved my problem quickly and also did general exam of doors and hardware. Would recommend him and company without hesitation.
- Jeff Kramer
Park Ridge, NJ
definitely a 5 star rating. Thanks!
- Robert Romaine
Mahwah, NJ
Kevin, the technician, explained how everything works. He was very knowlegeable about the products and the workings of the system. He was efficient, personable and thorough. A pleasure to work with.
- Cynthia Burns
Service Provided:
Product:
Service Technician Team : Kevin S
Glen Rock, NJ
My technician Greg M. was very professional and courteous. He explained the issue I was having with my door and what needed to be done. We have had a long relationship with Precision and this experience only reaffirmed our commitment to the company going forward. Thanks to Greg a 5 star rating.
- Anthony Rotondaro
Northvale, NJ
Prompt, reliable, honest. Your staff, Lou R. in particular was very professional, reassuring and addressed all of our questions.
- Artemio Marcelo
Cresskill, NJ
Excellent service. Thank you.
- Dj Kim
East Rutherford, NJ
5 stars on everything. Technician was polite, helpful and extremely competent.
- Dave Brazil
Product:
Mahwah, NJ
The tech that provided service was Gaetano. He was extremely honest and very helpful with everything I needed addressed.
- Christine Gillen
Product:
Oakland, NJ
5 stars!! Was on time and very knowledgable. Knew exactly what to do. He fixed the problem that day on both my garage doors. He was done in less than 2 hours. I will be using them again. Kevin S was 5 star. Thank you!
- Sandra Schaefer
Service Provided:
Product:
Service Technician Team : Kevin S
Glen Rock, NJ
You have the photos of your service professionals on line and your service rep we called was very helpful. Garage door repair that was done (by Pete) was done efficiently and professionally. We are very happy and highly recommend your company. 5 stars.
- Joan Massler
Product:
Allendale, NJ
Excellent, courteous and professional service, thorough explanation of all service performed and maintenance tips.
- Alex Tsarnas
Product:
Norwood, NJ
Everything was great !! Kevin B. ,the tech., was knowledgeable,through,and is a fine young man!! Thank You Kevin and Precison for a job well done.
- Jon Lawson
Product:
Ramsey, NJ
Kevin was knowledgeable helpful, prompt and courteous. Good Man.
- Darrow
Service Provided:
Product:
Service Technician Team : Kevin S
Ridgewood, NJ
Unbelievable. Tried to sell me a bag of doorknobs. Chimneys weeps. Got it fixed elsewhere. Avoid this place
- Elliot Frey
Dear Elliot, I am not sure you have reviewed the correct company. This is a garage door company and we do not sell doorknobs.
Product:
Ramsey, NJ
Not too happy, although I had a great experience years ago which is why I called again, my experience was not so good this time. I felt like I was ripped off. Had garage repaired on Monday, new springs, cables and rollers for $715. Today my garbage door stopped working and the repair person said that it required a new circuit board which cost another $279. I wonder why the board which had no problems previously went after the repair. I am almost certain I would have gotten a better price elsewhere but I trusted Precision not to make me feel ripped off, I will make sure I make note of this on Angie
- Manfred Morales
Dear Mr. Morales, Thank you for taking the time to review our company. Your feedback is greatly appreciated. We are always happy to service our repeat customers from years back. I'm sorry you had the opener go out right after we rebuilt your door. I can understand your frustration. Unfortunately the timing on this can make someone feel that it happened due to our repair. We appreciate your business and want it again in the future. We will be willing to replace the bad circuit board at cost . Please call me at 1888-490-8700.
Product:
Ramsey, NJ
The technician who showed up was very courteous and helpful. Due to the problem, I did have to give him some assistance with the door. The cost was quite a bit more than I anticipated, I only needed springs replaced and it was over $500. I could live with the cost except, the repair was done the day before I left town so I did not have a chance to see it working. When I returned from my trip the door failed after only 3 uses. I am calling them back and we will see how tit goes.
- Michael O\'Keefe
Dear Mr. O'Keefe, Thank you for taking the time to review our company. I am glad you had a good experience with your technician, Kevin. I appreciate your frustration with the door malfunction. Thank you for your business. At this point I know we have been out and rectified the situation. So sorry for the problem.
Service Provided:
Product:
Service Technician Team : Kevin S
Old Tappan, NJ
My wife and I were exceptionally satisfied with Brandon's knowledge and professionalism when care of our problem. He is a great asset
- Anthony Martignetti
Product:
Teaneck, NJ
Kevin arrived with in the time frame quoted. He was dressed neatly with the company name on his jacket. He was very polite. He reviewed the service order and started right to work. After he finished the tune up, he showed me what he had done. He offered helpful advice about the care of the garage door. This was our first time using Precision and it was a pleasant experience.
- Sharon Whitney
Product:
Ramsey, NJ
Had an appointment between 8-12 and as promised, my technician called to say he was on his way and would be there soon. Not a minute later, my technician called back and asked if he could pick me up a cup of coffee or something! The customer service stayed that way throughout the entire visit. I would use these guys every time!
- Scott Corizzi
Ramsey, NJ
The prompt service was greatly appreciated as well as the call to let me know when the technician would arrive. The technician was professional as well as friendly and knowledgeable. He had no problem explaining all facets of the needed repair and other solutions to the problem. I was very pleased with this company from my first phone call to the repair.
- Judy Topf
Product:
Mahwah, NJ
The technician was excellent. He explained everything involved in the garage door opener replacement . It was a very positive experience
- Bob Bakelaar
Product:
Glen Rock, NJ
We chose Precision because of the commercials on TV. My garage door still does not talk, however. We needed a new door opener, cables, and assorted hardware. We were completely satisfied with the level of service, the time for the repairs, and the technician was a complete pro. I would give Precision * * * * * (5 stars).
- John Shinn
Product:
Wyckoff, NJ
5 stars! Pete was thorough, professional and accommodating. I wouldn't think to call another garage door service. Thanks for getting here so quickly!
- Michele Meussner
Product:
Bergenfield, NJ
5 star rating on everything Andrew N. 5 star!!!!
- Melanie Testani
Product:
Tenafly, NJ
A very professional company; service was performed first thing Sunday morning within 36 hours of requested service. Technician was very helpful in explaining the repairs necessary and performed the job in an efficient manner
- Natalie Konner
Product:
Glen Rock, NJ
Precision Garage Door is a great company with great technicians and customer service. Highly recommend for garage door repairs. They even had a record of my previous service and told me all the work was under warranty. Very honest.
- Karen Mccolleum
Product:
Ridgewood, NJ
The service I received from the initial appointment call to the repair completion was outstanding. My technician, Andrew was great. I would highly recommend Precision
- Randy Klein
Product:
Fort Lee, NJ
Lou was very helpful. He arrived on time, explained the work, completed it effectively, and followed up when needed.
- Barry Gillman
License
NJHIC License #13VH03118600
I was pleased with Kevin S's professionalism and expertise. He took the time to explain the problem and the suggested solutions. Kevin had a pleasant demeanor and was patient in answering any questions I had.
- Robert and Donna Flagg