Read what people are saying
about Precision Overhead Garage Door in:

I am very happy with the job done to upgrade my garage door - quick, thorough, knowledgeable, likeable, friendly, skilled, and a very pleasant person and experience. And the door works quite nicely, as well - 200% improvement Day one - totally satisfied Happy customer

- david hiebert

The technician that performed the work was very knowlegeable and finished the job quickly.

- Albert Kveglis

5***** Lou R installed my garage door opener in July. He was extremely professional, as well as personable. He took great care to explain and show me what he was doing. He return this month to fix the sensor that I had knocked off the door frame. Again, Lou called first, arrived on time, corrected the problem and fixed it so I can't create the same problem again. Great company, great technicians and great service.

- Kathy B.

5 stars - did a rebuild on two garage doors - great work - called a half an hour before he came. Came on time, explained the problem and solution options clearly, installed it all quickly and seemed very professional.

- Jill Strickler

5 Star Andrew Nix was extremely professional and courteous.

- Tom Prvulovic

I chose Precision TODAY because I was speaking to my neighbors over the weekend and they told me they had called and made an appt for one of your service people to come today and fix -- replace -- I believe, their door. Their door was BROKEN. My door wasn't broken but it was SO NOISY that when I got home late, I didn't even put my car in the garage, the door made so much noise . . . and I went into my house via the front door. So I decided to speak to your guy, Pete, while he was at my neighbors. It turned out he had time to check and fix my door as well today. He was professional, friendly, explained what the problem was, offered options to address it, I chose the option, he was able to do it, and was done -- no time wasted. I was very impressed with Pete's professionalism, knowledge and willingness to share information . . . not to mention that the door is now so quiet, I can barely hear it in motion. I'm happy to give you/Pete a 5-star review. Your menu doesn't let me choose all the products that I purchased today. They are cables, pulleys, rollers, and springs. Thanks so much!

- SHIRLEY BOARDMAN

Chris accommodated us by changing the time of the original appointment. He was polite, personable and most importantly knowledgeable. We would definitely contact your company if we have any other problems. We had to give him a 5 star rating.

- Anthony Fiore

I give you the worst review. If fix my garage door two weeks ago and it broke down again and you told me you could not come out immediately and my car is trapped in my garage and the schedule could not be adjusted to accommodate me

- Gina Longarzo

MS. Longarzo, We are so sorry we were not able to provide the 24 hr service you were looking for. Unfortunately due to the snow storm we got backed up on our schedule. Please accept my apology.

I rate the installer a 5. He clearly explained my options, provided good guidance and cheerfully got down to work in the option I selected. I was really impressed when he got right to work, having the necessary parts on hand to do the work. All in all, I'm very happy with the service.

- Melanie Sukh

Chris was my technician and he is an outstanding representative of your company. He is very knowledgeable and sells your products and service very professionally. I would give 5 stars on his service alone. However, the company gets 4 stars because I feel the charges are a bit excessive. I plan to look on line for the wholesale price of the motor that was installed.

- Rick Johnson

Thank you Rick for the kind words.

I called on a Friday afternoon and Kevin S arrived on Saturday. My garage door had come off the track and the guide wire had slipped off the pulley. It's a really old door. Kevin explained all of the possible solutions and I chose to have all the hardware replaced. Kevin was here for about an hour and when he left the door was operating very smoothly. I am extremely pleased with the service and with Kevin.

- John Flynn

We have only compliments to say for the quality,the rapidity (they repair at 7 pm) of the service and the pleasant behavior of your technician.Thank you

- eve roure

Chris is a true professional. He arrived on time, explained clearly what was required, and completed the work quickly. He answered all my questions and was very polite. I'll recommend Precision to my family and friends. 100% pleased with all aspects of the service.

- Paul Scott

We had a very good experience. We would recommend your company. The technician was on time, clean, polite, explained everything to us and wasn't pushy. He was quick and efficient. We were very happy that you were able to come the same day we called and fix the door on the spot.

- Michael Chernin

Kevin was very professional. Explained options and made me feel comfortable with my decision. Thank you for the quick service especially during the cold/bad weather.

- Lois Avery

This is the 2nd time I have used Precision and Kevin S was our technician both times. The company is responsive & Kevin is super friendly, easy to work with and very reliable!

- Amie Delsordo

Gaetano was prompt, professional, and explained the job thoroughly and he completed it (in very cold temps) in the time he had estimated! Thank you! Please send me my receipt and detailed services for 1-28-2015 as requested.

- Cheryl Gauff

Dear Mrs. Gauff, Thank you so much for your kind review. We appreciate all feedback. Your detailed receipt has been mailed to your home and you should be getting that shortly. Thanks for choosing Precision!

Precision worked with me and gave me options and a great price. Lou was professional, personable & knowledgeable. Would definitely recommend them to friends.

- Linda Vaccarella

Kevin S. called to let us know when to expect him. When he showed up he professionally discussed options to fix our problem. He then completed the job in less than an hour to our complete satisfaction. Well done.

- M. Easton

Chris was great. He explained everything fully, and we discussed going from just replacing the springs to doing the full rebuild package. I am not usually one who can be up sold on the spot. I like to do my research first. Chris explained the reason behind the rebuild and did a great job walking me through the upgrade process, and it made sense. As a technician he did a great job, and kept me informed as to what he was doing and why. He put 120# springs on the door, but didn't feel fully comfortable with the result. He went up to 130# springs, and found he liked them even less. He took his time to make sure the door was set right after replacing everything. I'm very happy with the product so far, and extremely happy with the service. I will be recommending your company to my friends and neighbors.

- Steven Evans

Lou was very prompt and thorough in his analysis of what was wrong with our garage door.

- Joseph Wargo

Thank you!

- Howard Stein

I was having issues with my garage so I called and precision came that day! (With snow on the roads) They repaired the door and replaced the rollers and a wire and it was like brand new! It works marvelously and was done in less than an hour. Very kind and friendly.

- Stephanie Dwinga

We wanted to give a review of the work Lou did on our garage door. The door would only open about 5 feet and stop. We called Precision made an appointment. Lou came out to our home. He called before he arrived and was able to come early, which worked better for us. Lou checked and said there were a lot of warn parts, including the main springs. Lou was able to replace the worn parts and the door now opens and closes much easier. We found Lou to be very professional and worked very hard to get the job done with as little disruption to our schedule as possible. We give Lou 5-Stars for his excellent work at our home. Thank you Lou for an job well done!

- Anne Cheverton

Kevin B. was timely, did a complete check, described the problem, discussed alternatives, then got the work done and did the job very well. I'd give Kevin a 5 easily. He even tuned up the door that was working well.

- Terry McCord

Excellent service tech and great service!

- Mario Gonzalez

First, a strong 5 rating! Second, your site was very professional and impressive. We also desired Same-Day service. Last and most importantly is the service technician, Chris Karnacewicz, who came to our home. He was knowledgeable, proficient and efficient. I still can't believe he fixed this door by himself. On top of that, he was so very nice and respectful. He is a 'gold standard' for service quality… and a real asset to your company. We asked for his card…. and you will definitely be our 'go-to' for garage door servicing in the future, because of Chris. We greatly appreciate. Keep up the outstanding work!

- Nick & lori Del guercio

I am a First time customer and one of your technicians, Chris K, came to my home to replace a garage door opener. Chris was knowledgeable, courteous and professional. He did such a fine job that I will surely use you again in the future to replace my current garage doors with insulated doors, and to replace the second opener when it wears out. I was also impressed with the e-mail you sent the day before, providing the service technician's name along with his picture. Kudos to you for successfully bringing a new customer into your "family".

- Stan Kaplan

Technician arrived timely. Was courteous and explained what he had observed and what his recommendation was and why. Work was performed well and neatly.

- Raymond Fisher

technician was on time, extremely helpful in getting the garage door to run. Made the needed adjustments to get the door running better.

- robert rauscher