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about Precision Overhead Garage Door in:
Morris County, NJ
Precision Overhead Garage Door of New Jerseyhas received 2413 reviews, averaging 4.94 Stars:
Madison, NJ
Product:
Netcong, NJ
Thank you for the service. It was done in a profesional manner. I rate this service as a 5 star.
- Sam Rosa
Product:
Parsippany, NJ
I was very impressed with your service from start to finish. I called about 4pm about a problem I was having and the representative I spoke with scheduled an appointment the very next day. I received an email confirmation of the appointment within a few minutes including pictures of the technicians so I would recognize the person who came. My technician, Gaetano, called shortly before arriving; something I really appreciate. He diagnosed the problem with my old garage door opener and laid out my options. I decided it was time for a new one especially since I wanted one of the newer features now available, a battery back-up. He installed it very quickly, cleaned everything up & removed the old opener. I'm very happy with the new one. It is much quieter than the old one and the battery back-up gives me some peace of mind.
- Mary B
Product:
Butler, NJ
The team from Precision are great to work with. My whole experience from the sales team to coordination and installation was simple and painless. The install crew did their job very well. They were quick, clean and precise. My favorite and probably a stupid item was how clean they ran the wires for the garage door opening module. They ran it for two garage door opening motors, wires are nice and tucked away. Job well done Precision. I would highly recommend them to anyone looking for garage replacement or service. Even though I haven't used their service yet, if it is anything like the new install, I am sure I'll be happy with it.
- Stefan J
Product:
Towaco, NJ
This is the third time I have used Precision. Andrew was the technician this time . He was very courteous, professional and friendly. He assessed the situation and corrected the problem quickly. Very pleased! Will continue to use Precision as needed.
- Edward Berrios
Product:
Ledgewood, NJ
Excellent service, technician was very knowledgeable, honest, and most of all very friendly.
- Roy Samaniego
Product:
Montville, NJ
Kevin N. was very polite, and courteous. He was very knowledgeable in being able to explain exactly what he was going to do. He was very professional and an asset to your organization. I have kept his card and if I ever need your services again, I will ask for Kevin. Sincerely, Sharon and Michael Cimino
- Sharon Cimino
Product:
Morristown, NJ
Great overall experience-courteous, professional & very polite-excellent job !
- Ralph Ercole
Product:
Mendham, NJ
The service technician was very professional and he did a great job. He diagnosed the problem quickly and clearly explained what was needed. The technician is a credit to Precision! I opted to have two springs replaced, but decided against a (needed) pair of sensors since the quoted price for these items was excessive.
- Tony Rosato
Product:
Randolph, NJ
Previous experience with your company when you installed new and updated garage openers, led me to go back to you for a repair of one garage opener part. Your serviceman, Kevin, arrived within the promised time frame, calling while on the way, and when arrived. He easily sized up the job involved, gave me the standard quote, and completed the repair in good time. Then to my surprise and delight he said there would be no charge because it is considered an extension of the original installation service and warranty.
- Irving Bender
Chatham, NJ
The service Precision provided was exceptional. From the time I called to when their service technician arrived was a matter of a few hours, not days. The technician was excellent at diagnosing the problem with our garage door opener and in offering suggestions and remedies to fix the problem, which was ultimately to replace an age old unit we had been using that failed. He was in and out within an hour and a half and we are up and running smooth again. Great response time and expert competence by the technician. 5 stars!
- chris divito
Product:
Succasunna, NJ
I am very pleased with the appearance and work ethic which Rob showed. The work he preformed included springs, cables, pulleys, sheaves and rollers. All work was explained and completed in a timely manner. Definitely 5 stars!!!
- Joe Opalak
Montville, NJ
Our service tech Drew arrived on time and proceeded to explain the problem and the options we had. He then was able to correct the problem and our door now works better then before. He did a very professional job.
- Lawrence Taccone
Product:
Chatham, NJ
New garage door installed today. Our first-time experience with Precision Door was great. Exactly three weeks ago when a spring on our old door broke, we were able to get a technician, Drew, to come take a look that afternoon. He was efficient, thorough and personable. He explained what our options were, what was covered in the costs and the overall process. It took two weeks for the door to arrive (we have a slightly nonstandard size). In the meantime, Theresa answered my questions and offered her direct phone number as well as her hours. Today, Kenny and Jason came (BTW, all the technicians arrived within the stated time period). They were very professional, focused, polite and personable. They got right to work and didn't stop till everything was done (about 4 hours). The new door is a big improvement over our old one. They even showed me how to use the lock function on our garage door opener keypad. They left the garage immaculate - no one could ever tell that two men had worked for four hours to remove an old door and install a new one. This is a great company and great people. Our experience was one that you hope for, but have given up daring to expect. Thank you!
- Lisa M.
Product:
Randolph, NJ
I am very happy with the job done to upgrade my garage door - quick, thorough, knowledgeable, likeable, friendly, skilled, and a very pleasant person and experience. And the door works quite nicely, as well - 200% improvement Day one - totally satisfied Happy customer
- david hiebert
Product:
Service Technician Team : Kevin S
Pine Brook, NJ
The technician that performed the work was very knowlegeable and finished the job quickly.
- Albert Kveglis
Product:
Rockaway, NJ
5***** Lou R installed my garage door opener in July. He was extremely professional, as well as personable. He took great care to explain and show me what he was doing. He return this month to fix the sensor that I had knocked off the door frame. Again, Lou called first, arrived on time, corrected the problem and fixed it so I can't create the same problem again. Great company, great technicians and great service.
- Kathy B.
Chatham, NJ
5 stars - did a rebuild on two garage doors - great work - called a half an hour before he came. Came on time, explained the problem and solution options clearly, installed it all quickly and seemed very professional.
- Jill Strickler
Product:
Service Technician Team : Kevin S
Denville, NJ
5 Star Andrew Nix was extremely professional and courteous.
- Tom Prvulovic
Product:
Pompton Plains, NJ
I chose Precision TODAY because I was speaking to my neighbors over the weekend and they told me they had called and made an appt for one of your service people to come today and fix -- replace -- I believe, their door. Their door was BROKEN. My door wasn't broken but it was SO NOISY that when I got home late, I didn't even put my car in the garage, the door made so much noise . . . and I went into my house via the front door. So I decided to speak to your guy, Pete, while he was at my neighbors. It turned out he had time to check and fix my door as well today. He was professional, friendly, explained what the problem was, offered options to address it, I chose the option, he was able to do it, and was done -- no time wasted. I was very impressed with Pete's professionalism, knowledge and willingness to share information . . . not to mention that the door is now so quiet, I can barely hear it in motion. I'm happy to give you/Pete a 5-star review. Your menu doesn't let me choose all the products that I purchased today. They are cables, pulleys, rollers, and springs. Thanks so much!
- SHIRLEY BOARDMAN
Product:
Mendham, NJ
Chris accommodated us by changing the time of the original appointment. He was polite, personable and most importantly knowledgeable. We would definitely contact your company if we have any other problems. We had to give him a 5 star rating.
- Anthony Fiore
Product:
Morristown, NJ
I give you the worst review. If fix my garage door two weeks ago and it broke down again and you told me you could not come out immediately and my car is trapped in my garage and the schedule could not be adjusted to accommodate me
- Gina Longarzo
MS. Longarzo, We are so sorry we were not able to provide the 24 hr service you were looking for. Unfortunately due to the snow storm we got backed up on our schedule. Please accept my apology.
Randolph, NJ
I rate the installer a 5. He clearly explained my options, provided good guidance and cheerfully got down to work in the option I selected. I was really impressed when he got right to work, having the necessary parts on hand to do the work. All in all, I'm very happy with the service.
- Melanie Sukh
Product:
Service Technician Team : Kevin S
Butler, NJ
Chris was my technician and he is an outstanding representative of your company. He is very knowledgeable and sells your products and service very professionally. I would give 5 stars on his service alone. However, the company gets 4 stars because I feel the charges are a bit excessive. I plan to look on line for the wholesale price of the motor that was installed.
- Rick Johnson
Thank you Rick for the kind words.
Product:
Succasunna, NJ
I called on a Friday afternoon and Kevin S arrived on Saturday. My garage door had come off the track and the guide wire had slipped off the pulley. It's a really old door. Kevin explained all of the possible solutions and I chose to have all the hardware replaced. Kevin was here for about an hour and when he left the door was operating very smoothly. I am extremely pleased with the service and with Kevin.
- John Flynn
Parsippany, NJ
We have only compliments to say for the quality,the rapidity (they repair at 7 pm) of the service and the pleasant behavior of your technician.Thank you
- eve roure
Product:
Brookside, NJ
Chris is a true professional. He arrived on time, explained clearly what was required, and completed the work quickly. He answered all my questions and was very polite. I'll recommend Precision to my family and friends. 100% pleased with all aspects of the service.
- Paul Scott
Product:
Ledgewood, NJ
We had a very good experience. We would recommend your company. The technician was on time, clean, polite, explained everything to us and wasn't pushy. He was quick and efficient. We were very happy that you were able to come the same day we called and fix the door on the spot.
- Michael Chernin
Product:
Butler, NJ
Kevin was very professional. Explained options and made me feel comfortable with my decision. Thank you for the quick service especially during the cold/bad weather.
- Lois Avery
Product:
Service Technician Team : Kevin S
Rockaway, NJ
This is the 2nd time I have used Precision and Kevin S was our technician both times. The company is responsive & Kevin is super friendly, easy to work with and very reliable!
- Amie Delsordo
Product:
Service Technician Team : Kevin S
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
We were very impressed with the service we received from Precision. I called yesterday and was given an appointment today for repair of a garage door. The technician, Chris, was on time and, as promised, called about 20 minutes prior to his arrival. We were very impressed with Chris's professionalism, friendliness, and efficiency. He gave us two choices for repair of the door--short term (cheaper) and long term, with absolutely no pressure to do the latter (which we did). We would certainly use Precision for any future work, and would request that Chris do the work. We could not have been more pleased with Chris or the work he did.
- BILL WATSON