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Read what people are saying
about Precision Overhead Garage Door in:
Morris County, NJ
Precision Overhead Garage Door of New Jerseyhas received 2413 reviews, averaging 4.94 Stars:
Morris Plains, NJ
Dear Mrs. Gauff, Thank you so much for your kind review. We appreciate all feedback. Your detailed receipt has been mailed to your home and you should be getting that shortly. Thanks for choosing Precision!
Product:
Butler, NJ
Precision worked with me and gave me options and a great price. Lou was professional, personable & knowledgeable. Would definitely recommend them to friends.
- Linda Vaccarella
Chatham, NJ
Kevin S. called to let us know when to expect him. When he showed up he professionally discussed options to fix our problem. He then completed the job in less than an hour to our complete satisfaction. Well done.
- M. Easton
Product:
Service Technician Team : Kevin S
Lincoln Park, NJ
Chris was great. He explained everything fully, and we discussed going from just replacing the springs to doing the full rebuild package. I am not usually one who can be up sold on the spot. I like to do my research first. Chris explained the reason behind the rebuild and did a great job walking me through the upgrade process, and it made sense. As a technician he did a great job, and kept me informed as to what he was doing and why. He put 120# springs on the door, but didn't feel fully comfortable with the result. He went up to 130# springs, and found he liked them even less. He took his time to make sure the door was set right after replacing everything. I'm very happy with the product so far, and extremely happy with the service. I will be recommending your company to my friends and neighbors.
- Steven Evans
Product:
East Hanover, NJ
Lou was very prompt and thorough in his analysis of what was wrong with our garage door.
- Joseph Wargo
Randolph, NJ
Thank you!
- Howard Stein
Product:
Denville, NJ
I was having issues with my garage so I called and precision came that day! (With snow on the roads) They repaired the door and replaced the rollers and a wire and it was like brand new! It works marvelously and was done in less than an hour. Very kind and friendly.
- Stephanie Dwinga
Product:
Succasunna, NJ
We wanted to give a review of the work Lou did on our garage door. The door would only open about 5 feet and stop. We called Precision made an appointment. Lou came out to our home. He called before he arrived and was able to come early, which worked better for us. Lou checked and said there were a lot of warn parts, including the main springs. Lou was able to replace the worn parts and the door now opens and closes much easier. We found Lou to be very professional and worked very hard to get the job done with as little disruption to our schedule as possible. We give Lou 5-Stars for his excellent work at our home. Thank you Lou for an job well done!
- Anne Cheverton
Randolph, NJ
Kevin B. was timely, did a complete check, described the problem, discussed alternatives, then got the work done and did the job very well. I'd give Kevin a 5 easily. He even tuned up the door that was working well.
- Terry McCord
Product:
Budd Lake, NJ
Excellent service tech and great service!
- Mario Gonzalez
Chatham, NJ
First, a strong 5 rating! Second, your site was very professional and impressive. We also desired Same-Day service. Last and most importantly is the service technician, Chris Karnacewicz, who came to our home. He was knowledgeable, proficient and efficient. I still can't believe he fixed this door by himself. On top of that, he was so very nice and respectful. He is a 'gold standard' for service quality… and a real asset to your company. We asked for his card…. and you will definitely be our 'go-to' for garage door servicing in the future, because of Chris. We greatly appreciate. Keep up the outstanding work!
- Nick & lori Del guercio
Product:
Boonton, NJ
I am a First time customer and one of your technicians, Chris K, came to my home to replace a garage door opener. Chris was knowledgeable, courteous and professional. He did such a fine job that I will surely use you again in the future to replace my current garage doors with insulated doors, and to replace the second opener when it wears out. I was also impressed with the e-mail you sent the day before, providing the service technician's name along with his picture. Kudos to you for successfully bringing a new customer into your "family".
- Stan Kaplan
Product:
Morristown, NJ
Technician arrived timely. Was courteous and explained what he had observed and what his recommendation was and why. Work was performed well and neatly.
- Raymond Fisher
Product:
Boonton, NJ
technician was on time, extremely helpful in getting the garage door to run. Made the needed adjustments to get the door running better.
- robert rauscher
Pompton Plains, NJ
It was a little rough getting started with some confusion between the office and myself in what I needed and scheduling the install, but once manpower hit the site things were much different. Kevin my installer new exactly what I needed, we had to reschedule at that point but that was OK. Kevin came back when he said he would and I got a professionally installed opener at that point.
- Charlie Briggs
Dear Mr. Briggs, Thank you for the kind review. I am sorry about any office confusion that occurred. We do our best to get everything schedule flawlessly but unfortunately sometimes confusion happens. Kevin is a great technician and I expect nothing less than a professional, successful installation.
Product:
Service Technician Team : Kevin S
Long Valley, NJ
I would rate excellent, except a bit more expensive than competition. The weekend service is a BONUS in spite of that. Another downside is, only one remote for my door, and WAY too high for a spare from you (one third your price on internet) Technician was a good guy, but I can say me being around made the job a lot better for him, as we teamed to do a few things, like why the old opener was not working, might be a good idea to have two guys on some jobs. Upshot was, replace the old one. All in all very satisfied, just the price point(s) might be a topic.
- Roger Freiday
Dear Mr. Freiday, Thank you for your input via your review. I am glad we were able to accommodate you with a weekend appointment and your overall experience was satisfying and successful. It looks like you have purchased a chain driven motor unit which comes with one remote. If you had chosen the belt driven unit, an extra remote comes with it. The cheapest way to do things is always to do it yourself or buy it online. If you choose to purchase a remote online just be sure you know which type of remote is compatible with your new opener. Also be sure to read about how to program your new remote so you don't wipe out everything that has previously been programmed. Unfortunately speed bumps can't be detected before we go out to a customers house. In the majority of cases, two technicians are not necessary. If there is ever a situation that more than one technician is needed to handle a job, we would reschedule for a time that our service manager can come with the technician to make sure the job can be completed properly.
Product:
Flanders, NJ
Technician arrived as scheduled and explained necessary repairs and costs. The work was completed as planned. The tech was very thorough and professional.
- David Riedel
Product:
Flanders, NJ
Five (5) Stars. Brandon is a great technician and has an awesome client service mentality. He figured out that it was my sensors that were bad almost immediately, and also recommended a full overhaul of the door, cables and pulleys. He emphasized that Precision is available 7 days a week and not to hesistate to call with any issues for followup or anything new. I will be recommending Precision to all of my business partners and friends.
- JOE TURNBULL
Product:
Denville, NJ
Technician was prompt, efficient and did a great job. He knew his product and installed it in record time. 5 star rating.
- Edward Urban
Product:
Door Division Team: Lou R
Morristown, NJ
Kevin was great. He called me to let me know when he would arrive. He was professional in presenting various options for replacement of a garage door opener. I in fact elected to replace both openers, even though one was working. Kevin stayed until 8 PM to get the job done!!! Explained everthing. Highly recommended!!
- Karel Raska
Product:
Long Valley, NJ
I received a coupon from your company, and needing to fix my garage door, made an appt. I was impressed with the fact that your technicians are drug tested and that you perform background checks. The problem I was having was that whenever we lost power and I needed to get my car out of the garage, the door would not stay up when lifted manually! This problem is now fixed! The technician who did the work, Louis, was very professional and explained to me everything that had to be done. My only complaint is that I feel you are a bit 'pricey'! We never expected to spend as much as we did. But obviously, this is no reflection whatsoever on the tech.
- Arlene Ballenberg
Dear Mrs. Ballenberg, Thank you for taking the time to write a kind review. I am happy to hear Lou was able to resolve your problem. Precision provided you with a technician that has been drug and background checked as well as fully insured with workers comp, liability insurance, automobile insurance and an umberlla policy. Customers choose to use a company like us because of the quality of service as well as the piece of mind about the type of person, such as Lou that comes to your home.
Florham Park, NJ
VERY professional. Technician was very helpful, informative and knowledgeable. Would definitely recommend the company.
- Steve Awerman
Product:
Succasunna, NJ
Excellent job service was on time and easy to solve price was fair
- john gebhauer
Madison, NJ
Good service, competitive price, excellent workmanship.
- Joe Barrett
Product:
Mendham, NJ
Kevin came out today and repaired a broken cable on my garage door. He called in advance to confirm the time of his arrival, he quickly diagnosed the problem and gave me a reasonable estimate for the repairs. He quickly made the repairs and was courteous throughout the process. I was very impressed with his service and professionalism.
- Richard Kahr
Morristown, NJ
Very quick response to my call for assistance; explained all of the various options and pricing; and then ordered necessary parts and repaired springs. I was extremely pleased with the professionalism and work. I highly recommend Precision Garage Door
- John Nelson
Product:
Randolph, NJ
Dear Precision, I was given an appointment time of 4:00-8:00 pm and was told i would receive a call from the technician about 30 minutes before his arrival which freed me to continue with my daily activities. I received a call from Tim at 5:05 pm telling me he was on his way. He showed up at exactly 5:35. He was very courteous and professional. He asked what the problem was, and did a quick diagnosis. He made the necessary repairs and tested the safety features. He even gave me some preventative maintenance tips on how to keep both doors working properly and pointed out some future trouble spots. There was no hard sell for parts or accessories. I was very please with the experience i had with Precision and will recommend them to my co-workers and neighbors. Good job Tim and the rest of the Precision team!
- Joseph Santone
Product:
Chester, NJ
I have used this garage door company over the last 10 years and never have any issues with them. The workmen are courteous, professional, clean up after themselves; a pleasure to have working with the garage needs. We had most recently a need for a new garage door opener. This service was performed along with safety checks on the garage door springs. Always a pleasure to have them do the work our garage needs.
- Hollie Hilzinger
Thank you whom ever you are
Whippany, NJ
Excellent service. Came the day I called on time. I had repair work done in the dead of winter. Mechanic was well mannered, knew his work and very professional. 5 Stars plus
- Jack Blind
Product:
Cedar Knolls, NJ
Kevin was an excellent rep. for Precision who was very informative, performed the garage door roller replacement and tune up service that I had prepaid for through Angies List. He gave good recommendations to restore the life of two 30 year old doors that hadn't been professionally serviced in 22 years. He gave me a lot of information and let me make the decisions regarding what I felt needed to be done at this time. He did excellent work.
- jacqueline yanez
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Gaetano was prompt, professional, and explained the job thoroughly and he completed it (in very cold temps) in the time he had estimated! Thank you! Please send me my receipt and detailed services for 1-28-2015 as requested.
- Cheryl Gauff