Read what people are saying
about Precision Overhead Garage Door

The technician responded in a timely manner, took the time to educate me of the problem and how to avoid it in the future. Tim was very pleasant and interested in helping resolve the problem.

- Charles Bond

Scott was very courteous and friendly. He explained everything clearly and did an excellent job rebuilding our garage door. L Murano

- lynne murano

Good job

- neil wilson

Service was prompt - same day was appreciated. Technician was pleasant and skillful. I was a little taken aback to spend XXX for a new garage door opener when I thought the job was going to be a repair. Clearly the new opener is excellent quality and works well. Surprising to me was to receive a "Moneymailer" discount offer in the mail two days later. I am hopeful to obtain a discount based on the coupon or at least a Senior Citizen Discount as mentioned in the the mailer which was not offered by the technician.

- Meril Ram

Meril, Call me direct at 973-283-3124. I will work with you on this issue. We appreciate your business and want you to be 100 % satisfied. Doug

The Technician did an excellent job of repairing our custom made garage door. The door is operating very well. The Technician was very patient in finding the problem. He did an excellent job!

- Don Ackerson

Technician was professional and explained all my options and did the repair quickly. Dispatch center indicated I would be first call of the day at 8am but tech didn't arrive until 8:40 - this is not the tech's fault - dispatch needs to advise the customer when the tech is actually arriving after going to warehouse first at 8am.

- scott richter

Beautiful

- H Terens

Your phone tech was wondeful and professional. She scheduled an emergency appointment for me and was very kind.Your gargage tech was terrific-he arrived on time, assessed the issues, advised me of his plan and promptly fixed my door. He presented a clean and neat appearance, and had excellent communication skills. He is an asset to Precision!

- debbie smith

Very professional and efficient. Follow up service was excellent as well.

- Marc Grossberg

Precision installed 2 garage doors and openers. The technician did a great job of installing and explaining how to use all the features. I highly recommend them.

- Bill Jacobs

Job done well. Tech arrived on time. Tech answered questions knowledgeably. One criticism - tech talks too much in an effort to be helpful and to promote your company. 5 stars

- marge heller

Well done guys! Courteous and professional!!!

- steve blane

Brandon did an excellent job. He explained options and told us what to look out for with regards to future problems. He even fixed my garage door light that was not working. Brandon worked very quickly and efficiently. He was very polite and did a wonderful job. I will definitely continue to use your company in the future and I would love to have Brandon back anytime. Thank you for your promptness and excellent service.

- Rick Devleeschouwer

Please change Bob Zimmerman's stars to 5. He was a 10, but that is not in your scale of stars.

- robert frye

was a very professional young man, neat pleasant and very knowlagaable He is an asset to your comoany

- kevin annitti

tim was so friendly, knowledgable and professional. My door was repaired in a very timely fashion. good job!!!

- Rose mary Porter

Dave knows his stuff; diagnosed and explained the problem and made a quick repair so I'm all set

- glenn deluca

Brandon was excellent and a true professional. He took his time, went over all of repairs he made including testing the operation of door with me.

- Vincent Renza

Tim was knowledgeable about the product he installed and efficient and pleasant to work with. Thank you for my new quiet garage door opener!

- Ken Miller

What a difference...Beautiful....Thank you

- F Sirianni

great job!

- john ranaudo

Bob Z was extremely nice, competent and went about his work and accomplished the job quickly. The whole experience was great from the beginning. He called before he came to the house. Explained everything we needed very professionally and did an excellent job. 10 stars for Bob - 4 stars for price.

- robert frye

past preformance and excellent installtion by bob z

- charles garay

I spent way more than I planned (one broken spring became two door rebuilds) but am happy with the result. I've replaced springs twice previously, so lifetime guarantee was a strong selling point. Vince convinced me it was worthwhile and made an extra effort to explain the system and to get everything just right. Great job.

- stephen vail

good service. but still had to wait 1 full day to get garage door fix. on the truck it says 2 hour service, that should be deleted. SCOTT was good tech. fix the door and explain what he was doing. I ask about rubber under the door, THAT WAS CUT SHORT BY ANOTHER TECH IF HE COULD FIX IT HE CALL THE OFFICE AND SAID THERE IS ONLY 90 DAY WARRENTY, I THINK IT SHOULD HAVE BEEN CORRECTED. IT WENT UNNOTICED UNTIL THIS DOOR NEED IT TO BE SERVICED. MAYBE I SHOULD HAVE ASK FOR THE OWNER OF COMPANY!!

- Henry Carlone

Henry. Thank you for your review. You are right when you say we advertise same day response. Unfortunately we we not able to comply due to employee health issues. When we miss this commitment we will waive our service call. I am refunding this to you via mail. The rubber on the bottom of the door only has a 90 day warranteebecause animals can chew through it. If you call me directly at 973-283-3124 I will try to resolvethis issue. Doug

You folks know EXACTLY what total customer service is all about. Brandon was on time, thorough, friendly and informative. The door works great and we're more than thrilled with the whole process. Thanks so much.

- Steve Siro

I had a battery on my GDO that failed after 5 years. I brought it in to Precision and expected to pay for a new one since it was out of warranty by 5 months. Joe replaced it for me at no charge. This company is top notch and consumer friendly. They made my day! They are the best. thanks, to all

- gerald Silverman

As always, the best.

- Howard Dean

As always, the best.

- Howard Dean

Bob Z did an excellent job.

- Scott Rhoades