Garage Door Repair in Northern New Jersey - Page 343

Mirian Cahn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Out of 5 stars available, My rating would be at least 10! I chose Precision for convenience and because you had the quality brands I know and wanted for my home--I knew when I called that I would need a completely new door opener to replace my existing failed unit (11 years old and installed by the home-builder, so its time was up!). I have had a wonderul experience dealing with your company, from the first call through completion of the job, which, as noted, was complete replacement of a residential double-garage door opener. It was easy to make a prompt and immediate appointment that was convenient to me (this is the first contact with a seervice company and its importance cannot be overstated!); the technician, Tim, came when expected, and was incredibly knowledgable and helpful in making the correct choices for a substantial job, and as promised came with a stock of available, various choices that could be installed by him on the spot once I chose what was correct for the job (all of this being the seconds step, also not possible to overstate its importance). Tim carefully inspected my existing equipment totally so that when he was done, I had an encyclopedic knowledge of the state and status of even the smallest components of my garage door and opener, and all hardware associated with it. This is the proper state of knowledge to form judgments about what was required to be done. Tim then took the time to explain every important issue for me to consider, answered every question I raised, offered consumer-centered advice and recommendations as well as the full range of choices, and was not ever "pushy" or offensive in any way--in fact just the opposite--Tim was helpful and accommodating in every possible way, and also extremely competent and quick in his work (without compromising either safety or quality). I expect a continuing relationship with Precision, and want Tim to return to my home if and when I need further service. I told him that and he said it was company policy to do just that. Once the installation job was done and he had set everthing precisely and correctly, Tim took the time to explain everything necessary to understand and operate the new opener and remote transmitters with proper understanding of safety concerns and features of importance. This is the kind of serivce I try to seek for everything, and believe that Tim provided service that exceeded every possible expectation, and in this he was supported by your company. I spent a lot of money for a complete Liftmaster replacement door opener having the most modern safety and convenience features, including battery back up, and have the feeling that every single cent was well-spent and that I received an extremely fair value, including a valuable warranty from the manufacturer, and your company's backing. I have already recommended Tim and your company to a neighbor and am sure I will do that in the future. Thank you for such an outstanding representative and for company policies that are so excellent and effective. I could not be more satisfied.

Virginia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician arrived promptly, worked on fixing the problem, completed the project and made sure everything was in good order before he left. Based on my recent experience, I'd recommend Precision and also call them again if/when I need any work on my garage door or garage door opener.

Deb Sasaki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door experience with Precision was a very pleasant surprise. Our Technician Dave Nicomini explained in detail the reasons for the problems were were experiencing and offered sensible solutions on the spot. In addition, he was able to fix our problem from a burnt out motor to problems with our cables all in one trip. Dave was very professional, knowledgeable and patient with me, a woman who knew NOTHING about garage doors! We would absolutely recommend Precision to our friends and neighbors.

James Mclagan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very satisfied...Bob was neat and clean in his appearance and in his workmanship. Arrived on time after calling ahead. Made the repairs in a timely fashion and seemed to know his job...

marc paladino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service and speed of getting an appointment was top notch. I would highly recomend them.

Fred

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

To begin with, your Yellow Page ad is excellent and a confidence builder. Your website is even better, especially the educational films. Your Technician, Brian, explained that my old Sear's garage door opener was beyond repair. He priced a variety of replacements for it, and installed my choice quickly and very professionally. Per Precisions policy he also performed a written thorough safety check on the entire door assembly and made sensible reccomendations.

Fred Pulzello

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim was very knowledgeable and only recommended what I needed. He installed the units right away and made sure I knew how to operate every feature before he left. He was professional and did an excellent job.

Dawn Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Couldn't be more pleased. Not only was the new product an unbelievable upgrade in quality from the existing unit, but the service and installation was top-notch. This opener had to be installed in an area in which it barely fit, and the structure the existing opener attached to was badly built and poorly supported. Kenny was totally prepared for every bump in the road, taking the time to ensure the area was properly reinforced, handling installation of the keypad on a thick concrete wall, and so much more. I love the new opener, and I love how all the pricing is clear and up front -- no hidden fees or hourly rates that quickly add up well beyond the initial quote.

Lynn Feliziani

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was given an arrival time between 8:00 and 12:00. Tim arrived at 8:40 and quickly looked over my situation (two doors with broken springs). He explained everything it detail. Once we agreed to what had to be done, he quickly started the job. When he was finished my first door, I asked if he could also install the garage door opener with battery backup (LiftMaster). He was able to install this garage door opener as well. Once the job was done, he explained everything again to me. He did a great job and was done before well before noon. Thanks Tim.

Fred Pulzolw

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'm very happy with the opener and Tim did and outstanding job installing and instruction on all the features

Mark Binaris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have dealt with Adam a few times and he is honest and professional.He installed an after market noise eliminator.It was a pleasure having him here. Your whole company is to be commended for doing such a great job.

Mark N. Ricca

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everyone did a first calss job! Kudos to : Mike,Theresa,Joe,Rodrigo Please flee free to use me as a reference.

John

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was very knowledgeable and friendly

Christopher Trick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One spring of our garage door broke. Precision Door Service came on the next day and repaired it in no time. Technician was very transparent with prices and services.

Dawn Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It's a testament to how professional Travis is that I didn't even know he was a trainee until he happened to mention that he was new to the company (also a testament to how good this company is at recruiting and hiring quality workers). Both he and his partner that day were excellent representatives of the company -- friendly, smart, thorough, and efficient.

Dawn Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

What can I say about Tim that hasn't already been said? Friendly, smart, willing to demonstrate and give specifics about the problems he diagnosed rather than just spouting off a bunch of technical info and hoping no one asks questions. Very professional and clearly dedicated. For example, my job took until past 5:00 on a Friday evening and while other contractors might be inching towards the door as fast as they could, Tim took the time to give thoughtful answers to all my questions and made sure I was fully satisfied before he left. Highly recommended!

C. Gherardi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent job fully explained and question given him. Worked hard, Continously until job was completed.

Vera and Jim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim was very knowledgeable and patient as he explained(numerous times) the diagnosis of garage door problems and various options to consider in resolving them. Always felt that Tim and Travis(the trainee) were respectful and sincere in their approach to me, the customer. It was obvious to me that they like what they do and the company they work for --- their positive attitude and behavior is a reflection. I believe, of how they get treated by the employer --obviously well!

Mary

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim did a rebuild on the mechanism on the door of my 102-year-old barn. He was extremely knowledgeable, professional and friendly.

Jim Bulger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bob was very friendly and professional. I would not hesitate to refer any friends or family to Precison. Bob did a great job on the install and also educated me on how to maintain and operate my new system.

Jan Wardell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dave has a positive upbeat attitude. Enjoys his job and it shows the way he works. If you have more employees like Dave, it says good things about your company.

Nick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was excellent and the technicians responsive with their same-day service. Our second time using precision and we will use them again.

Mrs.Astrid M. Krikliwy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for sending Brandon Squibb to repair my garage door opener.He is very helpful, well informed and polite. Thank you! Astrid M. Krikliwy

Stuart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Adam was wonderful. Very courteous and professional. We would definitely recommend Precision to our family and friends.

Louis D. Figueroa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bob Z. was great he was knowledgable and walked me through the process. He did a great job!

Maria Mango

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One of my garage doors would not open as some of the rollers had broken off. The old opener was extremely loud and my keypad was not working either. Brandon was my technician. He was wonderful. Besides being very knowledgable, he was curtious and explained everything that he was doing. There was no pressure to purchase anything. He did his job efficiently and in a timely manner.Precision was recommended to me by my sister and brother-in-law and I am certainly not disappionted in their work.I would highly recommend them to anybody and will certainly use them again for any future problems I may have.

Julia Davanzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Adam was very courteous and I felt sure he would do the right thing for me. He is an asset to your company

J Davanzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Adam was very courteous and I felt sure he would doo the right thing for me. Adam is an asset to your company.

Jim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony from Precision came to my house to repair my garage door spring the same day I called. He did a full tune up and replaced by springs, cables and rollers. Anthony did a great job explaining what he was doing and discuss the lifetime warranty on the parts. I had called another garage door company in the morning prior to calling Precision and they could not come out the same day and told me to call Precision. I was very impressed with the service and would highly recommend the company. I was surprised by the cost, but the service was great and Anthony did an impressive job.

John Morey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scott is a great guy who did a fast, quality install. Thanks very much.