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James N

James N
Service Technician Team
Reviews: 44
Average: 5.00 stars
Background: 10/13/2021
Drug Test: 11/12/2021
James N has received 44 reviews, averaging 5.00 Stars:
1 2 3 4 5

James N's Bio:

Originally from Roselle Park, NJ, James currently lives in Cranford, NJ. His hobbies include going to the gym, listening to music, and playing ice hockey. He is a Devils fan and plays in an adult ice hockey league twice a week.

Review:

I have reached a point in my life where I think Customer Service no longer exists --- then I called Precision Garage Door. I will admit, I hate the voice prompts one has to go through to get to a human, however, once past that everything was amazing. My appointment was arranged quickly for the next day, and pretty much to "my convenience". This only happens when you're not waiting - I had a previous appointment , James showed up at the beginning of the 2 hour window (and wasn't that so much better, a 2 hour window, not 4 or 6) and unfortunately my appointment was running late, but he waited. He offered a couple of solutions, explaining each. Once I made my decision he set to work. He was quick, efficient and neat. James was a very pleasant, articulate individual and had an answer for all my questions. I wouldn't hesitate to call Precision again if I needed too, and I highly recommend this "customer" focused business.

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James N Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team : James N
Review:

Excellent experience! The service technician --James Nicoll, was outstanding; courteous, professional, knowledgeable, and answered all my questions.

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James N Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Service Technician Team : James N
Review:

SERVICE WAS PROMPT! James the tech was a very nice, polite man. Upon arrival he extended his hand to both my husband and I and introduced himself. He was very personable and explained different options for us to choose from. He was very efficient and clean in his work area. A gentleman for sure.

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James N Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : James N
Review:

My house was struck by lightning and the strike fried many electrical components in our house, including the garage door opener. James did an excellent job examining all the important elements of the door, and replaced the motor as well as finding fraying in the cables due to a problem I wasn't aware of. He replaced those as well, and avoided a serious problem that could have occurred if one of those cables had snapped. It's very comforting to know you have a company that has your best interests in mind. Wish all companies were that good.

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James N Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician Team : James N
Review:

You guys checked every box. Setting up the appointment with my phone was simple and straightforward. Received a call from James 20 minutes before his arrival. He arrived on time. James was polite and friendly. Service was done correctly and in a timely manner for the agreed upon price. A home run! Couldn’t be more pleased!

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James N Service Provided:
Garage Door Repair

Service Technician Team : James N
Review:

Had an occurrence where my garage door spring had spontaneously broken. It left the door inoperable. I had called precision to repair the door and worked with James. James was courteous, professional and fixed the problem in less than an hour! He represents precision well and gave me multiple quotes for future service. Would request him specifically on a next service visit! Door is working great. Thanks again.

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James N Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : James N
Review:

James Nicoll was fantastic. Very professional and courteous. Everything was done timely and to our full satisfaction. Thx a lot I do recommend him to everyone.

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James N Service Provided:
Garage Door Opener Repair

Service Technician Team : James N
Review:

Called on a Monday for a garage door running rough. Was able to have service call early Tuesday morning. Great status communication from company and service technician letting me know when he would be arriving. Great service and door running much better now after replacing 25 year old parts. Given price options for the replacement parts needed and alot of tips by technician on how to keep it running well. Not cheap but lots of parts needed to be replaced after 25 years. Very happy overall though.

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James N Service Provided:
Garage Door Opener Repair

Product:
Rollers

Service Technician Team : James N
Review:

I am always pleased with the prompt service I receive from Precision Door. James was extremely knowledgeable and informative.

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James N Service Provided:
Garage Door Repair

Service Technician Team : James N
Review:

The return call was prompt, the service was able to be scheduled the same day, and a picture & information of the tech was texted before arrival. James N. the Service Technician was courteous and knowledgeable. He provided options for the repair, he respected my time and my house, he answered all my questions, and he represented Precision with excellence!

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James N Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician Team : James N
Review:

AMAZING!! James was excellent!! Communication was beyond expectations, James arrived on time and walked us through all options for service after he had done his inspection of the problem. He was thorough and very easy to work with explaining everything he had done and why and willing to answer all my questions. I would highly recommend him and Precision Door Service and will use them again. Thank you!! Go Devils

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James N Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : James N
Review:

Communication from PGD at the start was very prompt and professional. James came and was very helpful. He explained the situation, answered my questions, gave a thorough inspection and even helped me think through best options and pricing. Completed the job quick and did nice work. In a job with many ups and downs, he sprung into help even on NYE afternoon.

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James N Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : James N
Review:

James was so helpful!

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James N Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician Team : James N
Review:

I couldn't be more pleased with Precision Doors. They came the day after I called to make the appointment comfortably within the window of time they promised. James Nicoll explained the pros and cons of three different solutions to the problem I'd been having, but didn't pressure me to choose any particular one. He was very pleasant and knowledgeable and was able to complete the job in a couple of hours. I'm a very happy customer

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James N Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician Team : James N
Review:

James Nicoll went out of his way to try and help me.

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James N Service Provided:
Garage Door Repair

Service Technician Team : James N
Review:

Our appointment was scheduled the day after I called. James, our service representative arrived on time, and after examining the problem offered us three alternatives, ranging from a simple replacement of the damaged part to replacing our 17 year old motor and installing a new one that would have prevented the problem we had. After we made the decision, James did the necessary repairs and installed the new motor. I recommend Precision Door Service for the service they provide.

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James N Service Provided:
Garage Door Opener Repair

Service Technician Team : James N
Review:

Great company to deal with, office staff was able to help us same day service. Service James Nicoll was very pleasant, knowledgeable and very polite. We will always go to Precision for all our garage needs.

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James N Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : James N
Review:

Called on a Saturday for a service call and Precision Door was here the next day! We knew exactly when our technician James was going to arrive. He was professional and explained everything he was doing. He offered options to consider. Overall this was a great experience!

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James N Service Provided:
Garage Door Repair

Service Technician Team : James N
Review:

Excellent quality door and service! The service technician was very polite and professional thank you so much!!!

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James N Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : James N
Review:

James was my service technician today. Great guy very professional and did an excellent job! He was here for a long time and not in a rush I would highly recommend precision to anyone and especially James, thank you again!

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James N Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : James N
Review:

I had a new garage door opener installed today. Charles did an outstanding job. He knew what he was doing - offered me options and was very polite and friendly. Charles is a great representative of Precision Door. My new opener works great.

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James N Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : James N
Review:

Great service, very good technician

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James N Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : James N
Review:

Excellent experience with precision!! James was beyond polite and efficient!!! Highly recommend precision garage doors!!!!

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James N Service Provided:
Garage Door Repair

Service Technician Team : James N
Review:

Excellent

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James N Service Provided:
Garage Door Repair

Service Technician Team : James N
Review:

The most professional company I have worked with in a long time! Kept me in the loop about my appointment, when the service person would arrive, and sent of picture of the repairman coming to the house. This is an amazing company

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James N Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician Team : James N
Review:

Great communication and customer service. Tech was prompt, courteous and knowledgeable. He explained the whole process of what he’d be doing beforehand and let me decide what I wanted to do. Highly recommend this company.

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James N Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : James N
Review:

James was very polite me professional. He fixed the problem I had called about quickly and efficiently. I would recommend James and Precision to anyone in need of a garage door repair.

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James N Service Provided:
Garage Door Opener Repair

Service Technician Team : James N
Review:

James re-mounted the sensors and did routine maintenance. He explained everything clearly and worked efficiently. He also took time to update my contact information, which was outdated, so I hadn’t received the usual notice that he was on his way. He more than made up for that by doing such a great job.

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James N Service Provided:
Garage Door Repair

Service Technician Team : James N
Review:

James was very nice he took time to explain everything to me then he fixed all the problems on my garage door we are very happy with his work 100% would use them again

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James N Service Provided:
Garage Door Repair

Service Technician Team : James N
Review:

The technician was John Nicoll. He was polite and professional, explaining various repair options very clearly. Mr. Nicholl worked continuously for an extended period until repairs completed. He is a good representative of your company.

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James N Service Provided:
Garage Door Repair

Service Technician Team : James N
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