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Rob Z

Rob Z
Leadership Team
Reviews: 315
Average: 4.93 stars
Background: 6/21/2017
Drug Test: 7/11/2019
Rob Z has received 315 reviews, averaging 4.93 Stars:
1 2 3 4 5

Rob Z's Bio:

Rob grew up in Livingston, New Jersey. He then graduated with a Bachelors Degree in Psychology from Montclair State University. In his free time, Rob enjoys running and competing in races when possible. He loves spending time with his family, especially his 4 nephews, who look up to him as a role model.

Review:

I called after 10pm on a Friday night and was sent an email telling me someone would be at my house between 1 and 5 Saturday. At 1pm or so the truck pulled up a very nice young man hopped out went to work and replaced springs on both doors and was done by 230. Never have I received such great service. Rob Z was professional, polite and efficient. Thanks

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Leadership Team: Rob Z
Review:

I called precision door service because my garage door was opening and closing on its own randomly. I called in and was able to get same day service without paying extra! The technician they sent out Rob Z called and gave me an hours notice before arriving. When he arrived Rob was very professional and as I explained my issues he was able to diagnose the problem quickly as well as point out other issues I was not aware of. Rob explained I needed new pulleys, springs, rollers, and a switch. I approved the work after Rob explained all the costs and got me an exact price. After Rob finished the garage door worked flawlessly better than I have ever seen it the entire time I have owned my home. I absolutely recommend Precission door service! And I reccomend requesting Rob Z he was a fantastic technician!

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Leadership Team: Rob Z
Review:

We chose Precision because you installed our two new garage doors and new automatic door openers

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Rob Z Service Provided:
Garage Door Opener Repair

Leadership Team: Rob Z
Review:

Not long after I moved to my new house, the cables came loose off my garage door. Rob Z. was the technician who came out to service my garage, and he quickly diagnosed the issue, noting that the previous owners made a repair using equipment for a heavier door, forcing the motor to work harder. Rob Z was very courteous, and clearly explained the issues, as well as the pending resolution. In the end, due to the age of the motor in my home, and my concerns that there would be additional issues, I decided to pull the trigger on a new opener. Rob Z went through the options with me, and was clear with the pricing so that there were no surprises when it was time to settle the bill. Rob did a great job with the install, and managed to remain positive and courteous, despite working on one of the coldest days this winter. The lifetime warranty makes me feel better about committing to a new opener. Also, I highly recommend Rob Z as a technician. He provided great service, and is a great representative for Precision Door. I would use Precision again, based off this experience.

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
Review:

Roberto Z and Christina the inside sale person was very helpful and

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
Review:

So my garage door stopped opening and closing suddenly and when I called they were willing to have someone come here immediately. I was willing to wait a couple days so they gave me an 8AM to 12PM window. By 8:20AM, a very polite gentleman by the name of Rob Z. called and informed me that he was on his way and should be there in 20 minutes depending on traffic. 20 minutes later on the dot he pulls up, introduces himself and gets to work checking on the problem. 5 minutes later the problem is identified as a problem with the motor that can be fixed at about half the price of a new motor. He helped me with the decision to replace the motor based on the age of it and its life expectancy as well as how long I intended to live at my home going forward. He then went over the different motor options and again was very helpful in that decision as well. He had all the necessary equipment to replace the motor and gave me an estimate of 1.5 hours. An hour and 15 minutes later he helped me program the keypad outside, I paid for it very simply with a credit card, and I was done! So although this process was made very simple and was done in a timely fashion it just got even better a whole two weeks later! I actually inadvertently deprogrammed all remotes including the keypad outside. I downloaded the manual but was unsuccessful at reprogramming it. Remembering that he helped me program it, I reached out to him on a Friday night at dinnertime via email. Not expecting a response until Monday at the earliest, he responded 15 minutes later with instructions not even included with the manual! He had the exact code that I needed that I could not find after over an hour of research - on a Friday night! If that's not dedication to your job, I don't know what is! Thank you Rob for a great experience and I highly recommend you to all and hope Precision knows what a great employee you are! Thanks again!

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Leadership Team: Rob Z
Review:

Tech was knowledgeable. Tech arrived as promised, told him the problem and he fixed it the first time. Give him 5 stars

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Rob Z Service Provided:
Garage Door Opener Repair

Leadership Team: Rob Z
Review:

Your technician, Rob Zuniga was very responsive, courteous, explained all the issues and made the required repair immediately. Precision is a first rate organization! Thanks for great service.......

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Rob Z Service Provided:
Garage Door Repair

Product:
Opener

Leadership Team: Rob Z
Review:

This company provided professional and courteous service from beginning to end. It was fast and easy to schedule an appointment. The follow up email confirmed the appointment and sent me the name along with a picture of the technician who would be fixing my garage door. Rob Z. was able to easily diagnose and fix the garage door. Care was taken to make sure the door was adjusted and the coils were safely replaced. I highly recommend Precision.

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Rob Z Service Provided:
Garage Door Repair

Product:
Springs

Leadership Team: Rob Z
Review:

Tech was informative and professional, I would not only use you again, but will give your name as reference Rod

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Leadership Team: Rob Z
Review:

Professional, fast, and friendly. 5 stars.

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Rob Z Service Provided:
Garage Door Opener Repair

Leadership Team: Rob Z
Review:

I would rate your company a 5 as met all of my expectations in installing my new lift master garage door opener. The installer was on time, polite and installed the opener in a very professional manner.

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Leadership Team: Rob Z
Review:

Called and needed service next day and 1st thing in am. Service technician called before coming and was there within 1/2 hour, was prompt courteous and very efficient and pleasant. Did a very nice job. I was pleased with the experience and give them a 5

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Rob Z Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Leadership Team: Rob Z
Review:

I am very pleased with the appearance and work ethic which Rob showed. The work he preformed included springs, cables, pulleys, sheaves and rollers. All work was explained and completed in a timely manner. Definitely 5 stars!!!

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Rob Z Service Provided:
Garage Door Repair

Product:
Springs

Leadership Team: Rob Z
Review:

Rob was excellent! He explained everything in detail with all options open. Rob made me feel very confident in all aspects. I usually do not write anything, but I was so pleased with Rob's work ethic and politeness. A job well done! Thank you

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Leadership Team: Rob Z
Review:

He explained all alternatives and procedures. Was helpful and courteous and did a great job!

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
Review:

Had springs and garage door opener replaced. Precision was able to send a technician within a day of calling. Our technician knew exactly what was wrong and presented our options clearly. He worked efficiently and safely despite the freezing weather that evening. The door is working perfectly now. We are very satisfied and will continue to use Precision.

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Leadership Team: Rob Z
Review:

5 Stars I called in the morning for service and the repair man was here in a couple of hours. That's what I call prompt service. He was very pleasant.

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Rob Z Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Leadership Team: Rob Z
Review:

Great service, on time and did a fantastic job!

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
Review:

Doug, Mr. Rob Zuniga did an excellent job for our garage door. He explained to me the current condition of the springs in professional manner. I would like to give him A+. Thank you very much Jim Kitajima

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Rob Z Service Provided:
Garage Door Repair

Product:
Springs

Leadership Team: Rob Z
Review:

Service timely, very professional.

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Leadership Team: Rob Z
Review:

Rob did an outstanding job installing two new garage door motors and controls. Highly recommended

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
Review:

Rob Z was our technician. He was polite and professional and did a first-rate repair job on our door. It was a pleasure.

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Leadership Team: Rob Z
Review:

Your team did a great job, I had two technicians that came to my home within two days (Kevin B and Rob Z). Both were very professional and helpful. I received excellent service. Thank you, Niki

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Rob Z Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Leadership Team: Rob Z
Review:

Pete was SO fantastic!! He helped us figure out what was the best solution and explained in detail what the issue was for both sides of our garage! Pete was fantastic to work with and very very knowledgeable!! We will always go back to Precision for any garage door needs!

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Rob Z Service Provided:
Garage Door Repair

Product:
Springs

Leadership Team: Rob Z
Review:

My technician was polite. He told me what my options were and guided me through the decision making process.

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
Review:

Great experience - technician was prompt,courteous and knowledgable. My options were clearly explained to me with an estimate of cost for each. The work was done quickly for this same day service call.

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Leadership Team: Rob Z
Review:

Rob Z is the best tech ever to come to my house. Friendly, goes the extra mile to do the job right, he can satisfy the customer and knows the business. 5 stars for Rob.

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Rob Z Service Provided:
Garage Door Repair

Product:
Garage Doors

Leadership Team: Rob Z
Review:

I have used Precision Door many times and have always been pleased with their service. Today I had an appointment time from between 12 and 4 p.m. Robert, the technician, called me and told me he could come earlier. He arrived at 10:00 a.m. He replaced the weatherstripping on the bottom of my garage door and also the springs and pulleys. He also showed me how to do the balance test and explained everything to me. He was very professional, knowledgeable and pleasant to deal with. Thank you to Robert and Precision for another great job.

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Leadership Team: Rob Z
Review:

Thank you for providing excellent service. Your serviceman (Rob) was professional, knowledgable and most of all, he was on time. In addition, everything was done electronically, no paper! What a relief- it was seamless and easy.

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Leadership Team: Rob Z
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