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about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 10221 reviews, averaging 4.93 Stars:
Mahwah, NJ
Product:
Clark, NJ
BEST PRODUCTS, BEST PRICES AND BEST SERVICE...I THINK THIS SAYS IT ALL!
- John Pingor
Product:
Blairstown, NJ
We had Gaetano as a service man and was very pleased with his service, being on time, explaining everything to us and quality of knowledge. We are giving precision a five.
- Debbie Miller
Product:
Bridgewater, NJ
Service technician was great. Came on exactly on time. Walked me through the different pieces of the doors and how they work, fixed the problem, offered other products but did not try to up sell me whatsoever.
- Pat Kane
Product:
Flanders, NJ
Technician arrived as scheduled and explained necessary repairs and costs. The work was completed as planned. The tech was very thorough and professional.
- David Riedel
Product:
Flanders, NJ
Five (5) Stars. Brandon is a great technician and has an awesome client service mentality. He figured out that it was my sensors that were bad almost immediately, and also recommended a full overhaul of the door, cables and pulleys. He emphasized that Precision is available 7 days a week and not to hesistate to call with any issues for followup or anything new. I will be recommending Precision to all of my business partners and friends.
- JOE TURNBULL
Product:
Denville, NJ
Technician was prompt, efficient and did a great job. He knew his product and installed it in record time. 5 star rating.
- Edward Urban
Product:
Door Division Team: Lou R
Oakland, NJ
5 stars!! Was on time and very knowledgable. Knew exactly what to do. He fixed the problem that day on both my garage doors. He was done in less than 2 hours. I will be using them again. Kevin S was 5 star. Thank you!
- Sandra Schaefer
Product:
Service Technician Team : Kevin S
Newton, NJ
Service technician Kevin S. did an excellent job removing & replacing garage door opener. 5 stars
- Clyde Murphy
Product:
Service Technician Team : Kevin S
Wayne, NJ
I truly appreciated the easiness of arranging the appointment as well as the professionalism of the technician.
- Kim Rom
Product:
Service Technician Team : Kevin S
Glen Rock, NJ
You have the photos of your service professionals on line and your service rep we called was very helpful. Garage door repair that was done (by Pete) was done efficiently and professionally. We are very happy and highly recommend your company. 5 stars.
- Joan Massler
Product:
Morristown, NJ
Kevin was great. He called me to let me know when he would arrive. He was professional in presenting various options for replacement of a garage door opener. I in fact elected to replace both openers, even though one was working. Kevin stayed until 8 PM to get the job done!!! Explained everthing. Highly recommended!!
- Karel Raska
Product:
Allendale, NJ
Excellent, courteous and professional service, thorough explanation of all service performed and maintenance tips.
- Alex Tsarnas
Product:
Franklin, NJ
This was the quickest service I think I have ever received. Called in the morning and the door was fixed that evening. The price was more than I expected but Gaetano explained what needed to be done and gave me more than one option. He was very pleasant, and got the job done quickly. I am totally satisfied with the end results. Thank you.
- Barbara Pierce
Dear Mrs. Pierce, Thank you for your kind review. Gaetano is a great technician and I am happy to hear he left another customer satisfied with his work. Our technicians provide our customers with options of repair so they can choose what they feel fits best for their situation. It looks like you chose an option with a lifetime warranty so you will never have to put another cent into your garage door hardware. We are happy you are satisfied with the end result.
Product:
Roseland, NJ
Beyond excellent service. Brandon, technician, is knowledgeable, thorough, professional and efficiently diagnosed/offered options, and corrected the problem (new cables, rollers...). Can barely hear door opening! It was a pleasure meeting Brandon.
- Leslie Barrett
Product:
Norwood, NJ
Everything was great !! Kevin B. ,the tech., was knowledgeable,through,and is a fine young man!! Thank You Kevin and Precison for a job well done.
- Jon Lawson
Product:
Ramsey, NJ
Kevin was knowledgeable helpful, prompt and courteous. Good Man.
- Darrow
Product:
Service Technician Team : Kevin S
Long Valley, NJ
I received a coupon from your company, and needing to fix my garage door, made an appt. I was impressed with the fact that your technicians are drug tested and that you perform background checks. The problem I was having was that whenever we lost power and I needed to get my car out of the garage, the door would not stay up when lifted manually! This problem is now fixed! The technician who did the work, Louis, was very professional and explained to me everything that had to be done. My only complaint is that I feel you are a bit 'pricey'! We never expected to spend as much as we did. But obviously, this is no reflection whatsoever on the tech.
- Arlene Ballenberg
Dear Mrs. Ballenberg, Thank you for taking the time to write a kind review. I am happy to hear Lou was able to resolve your problem. Precision provided you with a technician that has been drug and background checked as well as fully insured with workers comp, liability insurance, automobile insurance and an umberlla policy. Customers choose to use a company like us because of the quality of service as well as the piece of mind about the type of person, such as Lou that comes to your home.
Ridgewood, NJ
Unbelievable. Tried to sell me a bag of doorknobs. Chimneys weeps. Got it fixed elsewhere. Avoid this place
- Elliot Frey
Dear Elliot, I am not sure you have reviewed the correct company. This is a garage door company and we do not sell doorknobs.
Product:
Ramsey, NJ
Not too happy, although I had a great experience years ago which is why I called again, my experience was not so good this time. I felt like I was ripped off. Had garage repaired on Monday, new springs, cables and rollers for $715. Today my garbage door stopped working and the repair person said that it required a new circuit board which cost another $279. I wonder why the board which had no problems previously went after the repair. I am almost certain I would have gotten a better price elsewhere but I trusted Precision not to make me feel ripped off, I will make sure I make note of this on Angie
- Manfred Morales
Dear Mr. Morales, Thank you for taking the time to review our company. Your feedback is greatly appreciated. We are always happy to service our repeat customers from years back. I'm sorry you had the opener go out right after we rebuilt your door. I can understand your frustration. Unfortunately the timing on this can make someone feel that it happened due to our repair. We appreciate your business and want it again in the future. We will be willing to replace the bad circuit board at cost . Please call me at 1888-490-8700.
Product:
Ramsey, NJ
The technician who showed up was very courteous and helpful. Due to the problem, I did have to give him some assistance with the door. The cost was quite a bit more than I anticipated, I only needed springs replaced and it was over $500. I could live with the cost except, the repair was done the day before I left town so I did not have a chance to see it working. When I returned from my trip the door failed after only 3 uses. I am calling them back and we will see how tit goes.
- Michael O\'Keefe
Dear Mr. O'Keefe, Thank you for taking the time to review our company. I am glad you had a good experience with your technician, Kevin. I appreciate your frustration with the door malfunction. Thank you for your business. At this point I know we have been out and rectified the situation. So sorry for the problem.
Product:
Service Technician Team : Kevin S
Old Tappan, NJ
My wife and I were exceptionally satisfied with Brandon's knowledge and professionalism when care of our problem. He is a great asset
- Anthony Martignetti
Product:
Flemington, NJ
I would give the level of service I received today a 5 on a 1-5 scale where 5 is the highest. I would rate the technician, Ron, that performed the service a 10 if you had one! Ron’s customer service skills and product knowledge is excellent. He worked quickly and efficiently and completed the job with professionalism. He answered all of our questions and left me feeling confident that we had chosen the right company for the job. I manage 16 employees for a pharamceutical company so I know and appreciate the value of competent employees. I have never used your company until today, so assuming the product we purchased performs as well as the employee who installed it, I will be happy to recommend your company to our friends and family who need garage door services in the future.
- Terri Ferrell
Florham Park, NJ
VERY professional. Technician was very helpful, informative and knowledgeable. Would definitely recommend the company.
- Steve Awerman
Product:
Teaneck, NJ
Kevin arrived with in the time frame quoted. He was dressed neatly with the company name on his jacket. He was very polite. He reviewed the service order and started right to work. After he finished the tune up, he showed me what he had done. He offered helpful advice about the care of the garage door. This was our first time using Precision and it was a pleasant experience.
- Sharon Whitney
Product:
Ramsey, NJ
Had an appointment between 8-12 and as promised, my technician called to say he was on his way and would be there soon. Not a minute later, my technician called back and asked if he could pick me up a cup of coffee or something! The customer service stayed that way throughout the entire visit. I would use these guys every time!
- Scott Corizzi
Succasunna, NJ
Excellent job service was on time and easy to solve price was fair
- john gebhauer
Madison, NJ
Good service, competitive price, excellent workmanship.
- Joe Barrett
Product:
Sparta, NJ
Kevin the technician showed up on time and answered all my questions before proceeding. He was very professional, courteous and effective: problem solved! Thank you.
- Anthony Sehnaoui
Product:
Clifton, NJ
We were very impressed with your salesman Greg - He was very professional, knowledgeable and personable. He gave us a very detailed proposal which we very much appreciated. He is an excellent representative of your company.
- Bob Silvestri
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
The tech that provided service was Gaetano. He was extremely honest and very helpful with everything I needed addressed.
- Christine Gillen