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about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 10266 reviews, averaging 4.93 Stars:
Boonton, NJ
Allendale, NJ
I was pleased with Kevin S's professionalism and expertise. He took the time to explain the problem and the suggested solutions. Kevin had a pleasant demeanor and was patient in answering any questions I had.
- Robert and Donna Flagg
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Service Technician Team : Kevin S
Basking Ridge, NJ
My garage door opener turned out to be a repair which I was thankful for. I called you around 1 pm and the pleasant young man showed up I think by 3 oclock. You really cannot get faster than that on the same day. He checked everything out, had a professional appearance and was competent and trustworthy. Thank you for a job well done and I would not hesitate to recommend you.
- Virginia Schaeffer
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Cresskill, NJ
Good job quick and honest
- Hedy Kern
River Edge, NJ
I give Lou 5 stars. Company was very professional from time I called for appointment. Lou followed up promptly alerting me to when he would arrive as planned. Very courteous, knowledgeable and efficient. Solved my problem quickly and also did general exam of doors and hardware. Would recommend him and company without hesitation.
- Jeff Kramer
Park Ridge, NJ
definitely a 5 star rating. Thanks!
- Robert Romaine
Pompton Plains, NJ
It was a little rough getting started with some confusion between the office and myself in what I needed and scheduling the install, but once manpower hit the site things were much different. Kevin my installer new exactly what I needed, we had to reschedule at that point but that was OK. Kevin came back when he said he would and I got a professionally installed opener at that point.
- Charlie Briggs
Dear Mr. Briggs, Thank you for the kind review. I am sorry about any office confusion that occurred. We do our best to get everything schedule flawlessly but unfortunately sometimes confusion happens. Kevin is a great technician and I expect nothing less than a professional, successful installation.
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Service Technician Team : Kevin S
Mahwah, NJ
Kevin, the technician, explained how everything works. He was very knowlegeable about the products and the workings of the system. He was efficient, personable and thorough. A pleasure to work with.
- Cynthia Burns
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Service Technician Team : Kevin S
Bloomfield, NJ
You guys rock. I believe the tech's name is Kevin. In any case, he fixed the crazy nervous garage door within minutes and freed my car. He lubricated in all the right places and re set up the remotes. And I was set. Great job!
- Marilyn Brown
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Glen Rock, NJ
My technician Greg M. was very professional and courteous. He explained the issue I was having with my door and what needed to be done. We have had a long relationship with Precision and this experience only reaffirmed our commitment to the company going forward. Thanks to Greg a 5 star rating.
- Anthony Rotondaro
Northvale, NJ
Prompt, reliable, honest. Your staff, Lou R. in particular was very professional, reassuring and addressed all of our questions.
- Artemio Marcelo
Cresskill, NJ
Excellent service. Thank you.
- Dj Kim
East Rutherford, NJ
5 stars on everything. Technician was polite, helpful and extremely competent.
- Dave Brazil
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Wayne, NJ
New door looks great! Installation was very smooth and clean. One things is that the noise is louder than the old door when the door is opening and closing. I would like someone to recheck the door regarding the noise.
- Jack Yamaguchi
Dear Mr. Yamaguchi, Thank you for taking the time to review our company. I am happy to hear the installation was smooth and clean. I know we have already contacted you regarding the noise and we have been back to your home to resolve it. Of course a brand new door should not be more noisy than an old one. If you have any future problems please don't hesitate to contact us directly at 888-616-9021.
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Long Valley, NJ
I would rate excellent, except a bit more expensive than competition. The weekend service is a BONUS in spite of that. Another downside is, only one remote for my door, and WAY too high for a spare from you (one third your price on internet) Technician was a good guy, but I can say me being around made the job a lot better for him, as we teamed to do a few things, like why the old opener was not working, might be a good idea to have two guys on some jobs. Upshot was, replace the old one. All in all very satisfied, just the price point(s) might be a topic.
- Roger Freiday
Dear Mr. Freiday, Thank you for your input via your review. I am glad we were able to accommodate you with a weekend appointment and your overall experience was satisfying and successful. It looks like you have purchased a chain driven motor unit which comes with one remote. If you had chosen the belt driven unit, an extra remote comes with it. The cheapest way to do things is always to do it yourself or buy it online. If you choose to purchase a remote online just be sure you know which type of remote is compatible with your new opener. Also be sure to read about how to program your new remote so you don't wipe out everything that has previously been programmed. Unfortunately speed bumps can't be detected before we go out to a customers house. In the majority of cases, two technicians are not necessary. If there is ever a situation that more than one technician is needed to handle a job, we would reschedule for a time that our service manager can come with the technician to make sure the job can be completed properly.
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Mahwah, NJ
The tech that provided service was Gaetano. He was extremely honest and very helpful with everything I needed addressed.
- Christine Gillen
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Clark, NJ
BEST PRODUCTS, BEST PRICES AND BEST SERVICE...I THINK THIS SAYS IT ALL!
- John Pingor
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Blairstown, NJ
We had Gaetano as a service man and was very pleased with his service, being on time, explaining everything to us and quality of knowledge. We are giving precision a five.
- Debbie Miller
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Bridgewater, NJ
Service technician was great. Came on exactly on time. Walked me through the different pieces of the doors and how they work, fixed the problem, offered other products but did not try to up sell me whatsoever.
- Pat Kane
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Flanders, NJ
Technician arrived as scheduled and explained necessary repairs and costs. The work was completed as planned. The tech was very thorough and professional.
- David Riedel
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Flanders, NJ
Five (5) Stars. Brandon is a great technician and has an awesome client service mentality. He figured out that it was my sensors that were bad almost immediately, and also recommended a full overhaul of the door, cables and pulleys. He emphasized that Precision is available 7 days a week and not to hesistate to call with any issues for followup or anything new. I will be recommending Precision to all of my business partners and friends.
- JOE TURNBULL
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Denville, NJ
Technician was prompt, efficient and did a great job. He knew his product and installed it in record time. 5 star rating.
- Edward Urban
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Door Division Team: Lou R
Oakland, NJ
5 stars!! Was on time and very knowledgable. Knew exactly what to do. He fixed the problem that day on both my garage doors. He was done in less than 2 hours. I will be using them again. Kevin S was 5 star. Thank you!
- Sandra Schaefer
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Service Technician Team : Kevin S
Newton, NJ
Service technician Kevin S. did an excellent job removing & replacing garage door opener. 5 stars
- Clyde Murphy
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Service Technician Team : Kevin S
Wayne, NJ
I truly appreciated the easiness of arranging the appointment as well as the professionalism of the technician.
- Kim Rom
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Service Technician Team : Kevin S
Glen Rock, NJ
You have the photos of your service professionals on line and your service rep we called was very helpful. Garage door repair that was done (by Pete) was done efficiently and professionally. We are very happy and highly recommend your company. 5 stars.
- Joan Massler
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Morristown, NJ
Kevin was great. He called me to let me know when he would arrive. He was professional in presenting various options for replacement of a garage door opener. I in fact elected to replace both openers, even though one was working. Kevin stayed until 8 PM to get the job done!!! Explained everthing. Highly recommended!!
- Karel Raska
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Allendale, NJ
Excellent, courteous and professional service, thorough explanation of all service performed and maintenance tips.
- Alex Tsarnas
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Franklin, NJ
This was the quickest service I think I have ever received. Called in the morning and the door was fixed that evening. The price was more than I expected but Gaetano explained what needed to be done and gave me more than one option. He was very pleasant, and got the job done quickly. I am totally satisfied with the end results. Thank you.
- Barbara Pierce
Dear Mrs. Pierce, Thank you for your kind review. Gaetano is a great technician and I am happy to hear he left another customer satisfied with his work. Our technicians provide our customers with options of repair so they can choose what they feel fits best for their situation. It looks like you chose an option with a lifetime warranty so you will never have to put another cent into your garage door hardware. We are happy you are satisfied with the end result.
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Roseland, NJ
Beyond excellent service. Brandon, technician, is knowledgeable, thorough, professional and efficiently diagnosed/offered options, and corrected the problem (new cables, rollers...). Can barely hear door opening! It was a pleasure meeting Brandon.
- Leslie Barrett
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(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
technician was on time, extremely helpful in getting the garage door to run. Made the needed adjustments to get the door running better.
- robert rauscher