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about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 10357 reviews, averaging 4.93 Stars:
Roseland, NJ
Product:
Norwood, NJ
Everything was great !! Kevin B. ,the tech., was knowledgeable,through,and is a fine young man!! Thank You Kevin and Precison for a job well done.
- Jon Lawson
Product:
Ramsey, NJ
Kevin was knowledgeable helpful, prompt and courteous. Good Man.
- Darrow
Service Provided:
Product:
Service Technician Team : Kevin S
Long Valley, NJ
I received a coupon from your company, and needing to fix my garage door, made an appt. I was impressed with the fact that your technicians are drug tested and that you perform background checks. The problem I was having was that whenever we lost power and I needed to get my car out of the garage, the door would not stay up when lifted manually! This problem is now fixed! The technician who did the work, Louis, was very professional and explained to me everything that had to be done. My only complaint is that I feel you are a bit 'pricey'! We never expected to spend as much as we did. But obviously, this is no reflection whatsoever on the tech.
- Arlene Ballenberg
Dear Mrs. Ballenberg, Thank you for taking the time to write a kind review. I am happy to hear Lou was able to resolve your problem. Precision provided you with a technician that has been drug and background checked as well as fully insured with workers comp, liability insurance, automobile insurance and an umberlla policy. Customers choose to use a company like us because of the quality of service as well as the piece of mind about the type of person, such as Lou that comes to your home.
Ridgewood, NJ
Unbelievable. Tried to sell me a bag of doorknobs. Chimneys weeps. Got it fixed elsewhere. Avoid this place
- Elliot Frey
Dear Elliot, I am not sure you have reviewed the correct company. This is a garage door company and we do not sell doorknobs.
Product:
Ramsey, NJ
Not too happy, although I had a great experience years ago which is why I called again, my experience was not so good this time. I felt like I was ripped off. Had garage repaired on Monday, new springs, cables and rollers for $715. Today my garbage door stopped working and the repair person said that it required a new circuit board which cost another $279. I wonder why the board which had no problems previously went after the repair. I am almost certain I would have gotten a better price elsewhere but I trusted Precision not to make me feel ripped off, I will make sure I make note of this on Angie
- Manfred Morales
Dear Mr. Morales, Thank you for taking the time to review our company. Your feedback is greatly appreciated. We are always happy to service our repeat customers from years back. I'm sorry you had the opener go out right after we rebuilt your door. I can understand your frustration. Unfortunately the timing on this can make someone feel that it happened due to our repair. We appreciate your business and want it again in the future. We will be willing to replace the bad circuit board at cost . Please call me at 1888-490-8700.
Product:
Ramsey, NJ
The technician who showed up was very courteous and helpful. Due to the problem, I did have to give him some assistance with the door. The cost was quite a bit more than I anticipated, I only needed springs replaced and it was over $500. I could live with the cost except, the repair was done the day before I left town so I did not have a chance to see it working. When I returned from my trip the door failed after only 3 uses. I am calling them back and we will see how tit goes.
- Michael O\'Keefe
Dear Mr. O'Keefe, Thank you for taking the time to review our company. I am glad you had a good experience with your technician, Kevin. I appreciate your frustration with the door malfunction. Thank you for your business. At this point I know we have been out and rectified the situation. So sorry for the problem.
Service Provided:
Product:
Service Technician Team : Kevin S
Old Tappan, NJ
My wife and I were exceptionally satisfied with Brandon's knowledge and professionalism when care of our problem. He is a great asset
- Anthony Martignetti
Product:
Flemington, NJ
I would give the level of service I received today a 5 on a 1-5 scale where 5 is the highest. I would rate the technician, Ron, that performed the service a 10 if you had one! Ron’s customer service skills and product knowledge is excellent. He worked quickly and efficiently and completed the job with professionalism. He answered all of our questions and left me feeling confident that we had chosen the right company for the job. I manage 16 employees for a pharamceutical company so I know and appreciate the value of competent employees. I have never used your company until today, so assuming the product we purchased performs as well as the employee who installed it, I will be happy to recommend your company to our friends and family who need garage door services in the future.
- Terri Ferrell
Florham Park, NJ
VERY professional. Technician was very helpful, informative and knowledgeable. Would definitely recommend the company.
- Steve Awerman
Product:
Teaneck, NJ
Kevin arrived with in the time frame quoted. He was dressed neatly with the company name on his jacket. He was very polite. He reviewed the service order and started right to work. After he finished the tune up, he showed me what he had done. He offered helpful advice about the care of the garage door. This was our first time using Precision and it was a pleasant experience.
- Sharon Whitney
Product:
Ramsey, NJ
Had an appointment between 8-12 and as promised, my technician called to say he was on his way and would be there soon. Not a minute later, my technician called back and asked if he could pick me up a cup of coffee or something! The customer service stayed that way throughout the entire visit. I would use these guys every time!
- Scott Corizzi
Succasunna, NJ
Excellent job service was on time and easy to solve price was fair
- john gebhauer
Madison, NJ
Good service, competitive price, excellent workmanship.
- Joe Barrett
Product:
Sparta, NJ
Kevin the technician showed up on time and answered all my questions before proceeding. He was very professional, courteous and effective: problem solved! Thank you.
- Anthony Sehnaoui
Product:
Clifton, NJ
We were very impressed with your salesman Greg - He was very professional, knowledgeable and personable. He gave us a very detailed proposal which we very much appreciated. He is an excellent representative of your company.
- Bob Silvestri
Ramsey, NJ
The prompt service was greatly appreciated as well as the call to let me know when the technician would arrive. The technician was professional as well as friendly and knowledgeable. He had no problem explaining all facets of the needed repair and other solutions to the problem. I was very pleased with this company from my first phone call to the repair.
- Judy Topf
Product:
Mahwah, NJ
The technician was excellent. He explained everything involved in the garage door opener replacement . It was a very positive experience
- Bob Bakelaar
Product:
Mendham, NJ
Kevin came out today and repaired a broken cable on my garage door. He called in advance to confirm the time of his arrival, he quickly diagnosed the problem and gave me a reasonable estimate for the repairs. He quickly made the repairs and was courteous throughout the process. I was very impressed with his service and professionalism.
- Richard Kahr
Hillsborough, NJ
I had James call me before coming over very professional knew what he was doing new what he was saying very polite excellent job help me with my repair I'm very happy and very satisfied I will recommend I'll give you a 5+ Thank you !
- Yolanda Rind
Product:
Morristown, NJ
Very quick response to my call for assistance; explained all of the various options and pricing; and then ordered necessary parts and repaired springs. I was extremely pleased with the professionalism and work. I highly recommend Precision Garage Door
- John Nelson
Product:
Wayne, NJ
I had a great experience--same day service, which was terrific. My technician, Brandon, was very knowledgeable, friendly and helpful. I got a whole new system for opening my garage that solved all the issues I was having, plus gave me some useful extras--all done quickly and professionally.
- Ilene S.
Product:
Summit, NJ
5 stars Chris was prompt, friendly, knowledgeable and a fast worker. Nobody enjoys having things like this break, but he and the person answering my initial call made it as painless as possible. Chris was very service oriented and the work looked very cleanly done.
- Susan Klein
Product:
Randolph, NJ
Dear Precision, I was given an appointment time of 4:00-8:00 pm and was told i would receive a call from the technician about 30 minutes before his arrival which freed me to continue with my daily activities. I received a call from Tim at 5:05 pm telling me he was on his way. He showed up at exactly 5:35. He was very courteous and professional. He asked what the problem was, and did a quick diagnosis. He made the necessary repairs and tested the safety features. He even gave me some preventative maintenance tips on how to keep both doors working properly and pointed out some future trouble spots. There was no hard sell for parts or accessories. I was very please with the experience i had with Precision and will recommend them to my co-workers and neighbors. Good job Tim and the rest of the Precision team!
- Joseph Santone
Product:
Chester, NJ
I have used this garage door company over the last 10 years and never have any issues with them. The workmen are courteous, professional, clean up after themselves; a pleasure to have working with the garage needs. We had most recently a need for a new garage door opener. This service was performed along with safety checks on the garage door springs. Always a pleasure to have them do the work our garage needs.
- Hollie Hilzinger
Thank you whom ever you are
Whippany, NJ
Excellent service. Came the day I called on time. I had repair work done in the dead of winter. Mechanic was well mannered, knew his work and very professional. 5 Stars plus
- Jack Blind
Product:
Summit, NJ
Great explanations of the problems and solutions.
- Joe Forrester
Product:
Sparta, NJ
Brandon installed a remote quickly and efficiently. He then did the same for my daughter who lives across the street. Friendly prompt service. Five stars
- William Collini
Service Provided:
Product:
Service Technician Team : Kevin S
South Orange, NJ
5 stars. Thank you!
- Ruby Simmons
Product:
Cedar Knolls, NJ
Kevin was an excellent rep. for Precision who was very informative, performed the garage door roller replacement and tune up service that I had prepaid for through Angies List. He gave good recommendations to restore the life of two 30 year old doors that hadn't been professionally serviced in 22 years. He gave me a lot of information and let me make the decisions regarding what I felt needed to be done at this time. He did excellent work.
- jacqueline yanez
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Beyond excellent service. Brandon, technician, is knowledgeable, thorough, professional and efficiently diagnosed/offered options, and corrected the problem (new cables, rollers...). Can barely hear door opening! It was a pleasure meeting Brandon.
- Leslie Barrett