Read what people are saying
about Precision Overhead Garage Door

I had Pete O as my service tech. He installed a new Garage Door Opener and showed me some other things that were wrong with my garage doors. I wondered why they seemed noisy? Bad rollers. Nice and quite now and I learned never to use WD-40 on the rollers and springs. Use silicone spray instead. Good service call with a great technician. Joe

- Joseph Tofel

Well done. The technician explained in clear terms why I have a problem with our garage door. During the installation a year ago I wish they would have told me that I would have a problem if the left sensor does not show a red light. It means it is not communicating with the right sensor. Precision explained and solved my problem.

- Reyer Swaak

It was 8 degrees out and our door would not shut. They were super busy, but fit us in. Our tec was super nice and went out of his way. We use to use a different company, but we will use precision all the time and would definitely recommend them. Our door was less then a year and a half old.

- Darlene Pino

Fast, clean, great!

- INSUA INVESTMENTS LLC

Service call was prompt and dealt with the problem. Have been pleased with the doors precision installed in 2011. Would recommend.

- Alan Pollet

Let me say that the service was great. Technician Lou was a complete professional. On a bitterly cold day he completely rebuilt my garage door, installing new sprigs, cables, and rollers. Despite the cold, he worked for several hours until the job was perfect. Very professional

- Jim Forker

I chose Precision Garage Door because the website was so customer friendly. I liked the idea that there were "do it yourself" videos on the site for customers to try to solve the problem themselves. Lou R. came out today...called ahead of appointment time for permission to come a little earlier. My garage door was intermittently working and other times stopping in the up or down position partway. Lou knew immediately that my problem was not my sensors. He checked the force buttons on the motor and indicated they were too low and moved them to a higher setting. He lubricated my rails while he was there. He explained why the problem was not with my sensors. Although my system is functioning overall, he did point out that the cables, springs, pulleys, and rollers could use replacement due to the age (16 years) of the system. He explained how the new rollers were made of better materials and how springs start to sag over time. He gave me a price if I wanted to pursue for the future. He also explained the lifetime warranty on parts and the labor warranty for 5 years if I proceed with parts replacement. Lou was courteous, clean cut, polite, and efficient. I would not hesitate to call Precision if I decide to proceed with the parts replacements.

- Arlene Reick

Very pleased with service. Technician took the time to explain

- Edmundo Lemus

Your serviceman, Gaetano, was so polite, professional and honest about the garage door issue. I will definitely call you again and recommend you to friends.

- Mary Morris

So my garage door stopped opening and closing suddenly and when I called they were willing to have someone come here immediately. I was willing to wait a couple days so they gave me an 8AM to 12PM window. By 8:20AM, a very polite gentleman by the name of Rob Z. called and informed me that he was on his way and should be there in 20 minutes depending on traffic. 20 minutes later on the dot he pulls up, introduces himself and gets to work checking on the problem. 5 minutes later the problem is identified as a problem with the motor that can be fixed at about half the price of a new motor. He helped me with the decision to replace the motor based on the age of it and its life expectancy as well as how long I intended to live at my home going forward. He then went over the different motor options and again was very helpful in that decision as well. He had all the necessary equipment to replace the motor and gave me an estimate of 1.5 hours. An hour and 15 minutes later he helped me program the keypad outside, I paid for it very simply with a credit card, and I was done! So although this process was made very simple and was done in a timely fashion it just got even better a whole two weeks later! I actually inadvertently deprogrammed all remotes including the keypad outside. I downloaded the manual but was unsuccessful at reprogramming it. Remembering that he helped me program it, I reached out to him on a Friday night at dinnertime via email. Not expecting a response until Monday at the earliest, he responded 15 minutes later with instructions not even included with the manual! He had the exact code that I needed that I could not find after over an hour of research - on a Friday night! If that's not dedication to your job, I don't know what is! Thank you Rob for a great experience and I highly recommend you to all and hope Precision knows what a great employee you are! Thanks again!

- Rocco Mongelli

Installed new garage door opener. The serviceman was knowledgable and did an exceptional job and are very pleased with the new door opener.

- Nick Dellacato

Kevin was my Precision Garage Repair Technician. Kevin arrived promptly, addresses my repair issues and commenced repairing the garage door. Kevin located the problem in the keypad. He explained the cost of the repair and ensured the repair was correct before leaving. Kevin's efficiency, professionalism and willingness to explain the issues pertaining to a repair are essential in this line of work. I wouldn't hesitate to call for service from him.

- Anthony Loporto

Service technician arrived on time and quickly fixed the problem with the garage door. Everything went smoothly I would recommend your company to others.

- James Gillberg

Tech was knowledgeable. Tech arrived as promised, told him the problem and he fixed it the first time. Give him 5 stars

- Jerry Ratner

Your technician, Rob Zuniga was very responsive, courteous, explained all the issues and made the required repair immediately. Precision is a first rate organization! Thanks for great service.......

- Kevin Mackey

EXCELLENT SERVICEMAN AND TECHNICIAN FIVE STAR RATING. Aaron Garvin

- Aaron Garvin

I was extremely pleased with Chris' work. He took the time to explain to me what equipment issues I had and how everything worked together. I would definitely recommend him to others. Ended up purchasing the door rebuild.

- Allen Brown

Very pleasant and helpful rep. Good job Thanks, WEP

- William Peto

The technician was very professional, he identified all the problems and gave me a honest estimate. He was very friendly as well. The garage door was fixed and is working great now. Thanks again, Greg. I will use your guys if I need any garage door repairs again.

- Allan Zheng

Chris was very helpful and pointed out things that i was not aware of. He did a complete rebuild and new belt drive opener. Door is working great and quite. Thank you Chris and Precision Door.

- Angelo Aliotta

prompt, curteous, clean. I highly recommend.

- Nancy Issiacson

Service tech was prompt and very competent.

- Frank Hey

This company provided professional and courteous service from beginning to end. It was fast and easy to schedule an appointment. The follow up email confirmed the appointment and sent me the name along with a picture of the technician who would be fixing my garage door. Rob Z. was able to easily diagnose and fix the garage door. Care was taken to make sure the door was adjusted and the coils were safely replaced. I highly recommend Precision.

- Donna Facciolla

Advised as to the continuing problem w/ garage door opener. Recommended replacing opener as other was 9 yrs old. Was the right decision. Was courteous and neat.

- Donna Davidson

Technician was very friendly and knowledgeable. Very fast and good service but the price was a bit too high.

- Mia Park

Thank you Ms. Park for your review. I'm pleased to hear you were happy with the technician, Kevin. He is an asset to our company. Our pricing structure is set up to support a company that is fully insured, with technicians that are drug and background checked. Our company also provides, and stands by lifetime warranties such as the one you have received. Best wishes and thank you for your business. Whitney

We have used Precision before and liked the service we were provided. Kevin S. our technician was very knowledgeable about the products. He provided us with more than one option too which I liked.

- Janet Raghunaph

Brandon ,my technician, was very knowledgeable and pleasant. He knew immediately what my problem was and had it repaired in less than 1/2 hour.

- Kathy Wilmott

We purchased an Angie's List deal to try out Precision OGDS. It was a great deal! And we received excellent service. We were able to make the appt the same day. There was a scheduling mix up. A tech called to tell me he was heading to my house (several hours too early). Since I wasn't home and this was a scheduling error, they corrected it right away. The tech, called the home office and rescheduled me for the very next day. The next day, the tech arrived promptly and worked efficiently. Our door was loud and wobbly. The tech fixed the problem in about 10 mins. He was knowledgeable and very professional. I didn't have to wait for 4 hours like most services. We love our quiet door. I highly recommend Precision Overhead.

- Bhavesh Patel

We were very impressed with the service we received from Precision. I called yesterday and was given an appointment today for repair of a garage door. The technician, Chris, was on time and, as promised, called about 20 minutes prior to his arrival. We were very impressed with Chris's professionalism, friendliness, and efficiency. He gave us two choices for repair of the door--short term (cheaper) and long term, with absolutely no pressure to do the latter (which we did). We would certainly use Precision for any future work, and would request that Chris do the work. We could not have been more pleased with Chris or the work he did.

- BILL WATSON

Thank you for the service. It was done in a profesional manner. I rate this service as a 5 star.

- Sam Rosa