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about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 10248 reviews, averaging 4.93 Stars:
Livingston, NJ
Product:
Franklin Lakes, NJ
Excellent Service, friendly, immediate response, 3 garage door openers installed and mechanism overhauled within 24hrs, I can highly recommend this company
- chris keller
Thank you Chris. The motors you put up are quiet. I know you'll like them. Best of all its all guaranteed. Doug
Product:
Mendham, NJ
We purchased new cables, rollers, springs about a month ago, but recently the door started to make a funny sound. Scott M came right back out, adjusted a couple of things and made everything perfect again. He thoroughly explained his work and I was so happy that the company stood behind its original work. I felt like he really understood the work and cared about delivering a quality solution.
- Monica Toomey
Monica, I would like to say I'm happy you're happy but if we had to go back so soon that's not good. Scott does care and its great you can see that. Thank you for the review. Doug
Product:
Cranford, NJ
Garage door opener repair that wound up being worse than anticipated. Decided to replace opener due to age and most of the hardware since that was the culprit for opener failure. Kyle worked diligently and got the job done. They may charge more than some places, but they warrantied everything for life, so you may not need to buy another one ever again.
- Anthony Messina
Mr Messina, Thank you for the review. Kyle is an asset to our company. I'm glad you are satisfied. Doug
Product:
Morristown, NJ
Great job! The technician was terrific...professional, courteous, on-time. The difference between our old chain driven opener and the belt driven system just installed is amazing. I highly recommend Precision.
- Eileen Keller
Thank you Eileen. Liftmaster makes some of the best openers on the market. We use them because they flat out work the best. Doug
Product:
Flemington, NJ
Technician is an asset to your company, Intelligent and accomadating.We felt confident about the work,materials used,and commitment to customer satifaction.
- Margaret Anderson
Product:
Linden, NJ
I am writing to you as a response to the service I recently received from your company on Friday, December 16, 2011. Unfortunately, there was no response card in the folder I received from the technician upon completion of the needed repairs. LAck of the card not only delayed my response, but I was unsure as to where I should mail this letter. I am happy to say that the entire service was excellent from start to finish. The telephone operator who took the original call was pleasant and efficient. The service technician (Tim) was scheduled to arrive in mid-afternoon. I was pleasantly surprised to receive his call telling me he could be to my home before 11 A.M. Upon arrival, he too was pleasant and personable. It was easy to see that he was experienced and knowledgeable-not only in door repair but also in how to interact with customers. He waited patiently while I called my husband to discuss what needed to be done and the cost of the work. He also clearly explained any available discounts, (AAA), and methods of payment. Most of all, Tim did not try to pressure us into any parts that we did not want or need to complete our job. (We did feel the price was quite high at $1,188.36, but we felt we got a good product and fast service for the necessary repair and replacement. The price might be the only drawback in recommending the company to friends and relatives for whom the price might be too high). Upon my approval to begin replacement of the door opener and its' accompanying hardware, Tim went to work immediately and had the job completed in a little over 90 minutes. When the job was finished, I was highly satisfied with the job (as was my husband when he returned home from work that evening). As promised, we received a fully itemized bill of all parts and labor as well as a complete explanation of the warrantees. To say the least we are highly satisfied. Should we need your services again in the future, we will not hesitate to call you.
- Katherine Borst
Product:
Cranford, NJ
I want to say that the handling of my problem was done in a very professional manor. The appointment was made to my convenience and the technician arrived on time. Even though I was in need of two additional appointments to completly solve the unusual circumstance, it was handled with efficiency.
- Harold Cohen
Product:
Oakland, NJ
mark was professional, knowledgable and competent and very courteous. would recommend him to anyone. He helped us decide on a repair that was effective and reasonably priced
- jeanine sanfilippo
Product:
Hillsborough, NJ
Liz Prieto is the property owner. Richard Cash and Craig Ross are the tenants. Brandon is the best!! He was here in July to replace rollers/cables/springs and we were 100% happy with the service he provided. When we had a problem with the system that actually pulls the door open (sprocket broke, chain drooped), we called and requested Brandon. Once again, he was super friendly, efficient and explained the different options we had. This guy rocks and I'd recommend him to anyone that needs garage opener repairs or installation.
- liz prieto
Product:
Byram, NJ
Arrived in a timely fashion, looked over job needed additional rail for high door managed to locate one near by got job done in a timely fashion. Professional, polite, and clean Good job over all
- John
Product:
Short Hills, NJ
Justin did a wonderful job. He sold me on more than I initially wanted, but did a great job. With a "rebuild", my 50 years old garage door is as good as new. Justin had a great disposition, was courteous, and honest. I would highly recommend this place if you have a garage door problem.
- bill burns
Mr Burns, Thank you for the endorsement. Its amazing how a 50 year old door can be made to work better then new. Your review is noted about Justin and appreciated. Doug
Product:
Saddle River, NJ
Technicians were extremely professional and I am pleased with their service. I will recommend Precision to others.(Shared Review)
- jomon kalarickal
Product:
Saddle River, NJ
Technicians were extremely professional and I am pleased with their service. I will recommend Precision to others.(Shared Review)
- jomon kalarickal
Product:
Fort Lee, NJ
Technician was everything you could want as a Rep- Efficient workman like , neat and polite.
- Carmine Vernillo
Product:
Pompton Plains, NJ
Brandon arrived on time and his work was terrific. We Felt very comfortable having him in our home and I felt I knew him for a long time...Great kid!!!
- Jon and Roe Schenck
Product:
Pompton Plains, NJ
"Ron" was very professional. He reviewed what needed to be done and suggested what he thought should be done. Service was done professionally and reviewed what repair he did. Ron answered all questions I had.
- Dalores Farrelly
Product:
Kinnelon, NJ
After a very unpleasant experience with the previous tech, Brandon was a breath of fresh air!
- Tom Cote
Product:
Livingston, NJ
I am not pleased with the final results from the two visits from Precision. The door movements continues to frequently jerk to a start of motion and a second door continues to sporatically "catch" as it rolls through the path in the track. After a silencing call for the door to glide quietly up and down and to start its movement with a controlled quiet movement not a BANG and a sudden movement. At this point in time, I cannot recommend Precision for additionn work on my other garage doors or to others. (fellow landlords)
- michael shulman
Michael, I'm sorry you are not satisfied. I appreciate your feedback. I want to make this situation right but it is going to require additional work that you were not willing to do on our initial visit. I am willing to waive our service call to come back and complete the job. If you decide to do this I would guarantee the door functions the way it should. Please call me at 973-283-3555 and I will work with you. Doug
Fort Lee, NJ
Glen Gualtieri asked us to provide some feedback in regard to our new Precision garage doors. We think that the whole process from buying our garage door to installation and was excellent! Very professional and knowledgeable sales and installation professionals and we were completely comfortable with the entire process. Everyone took time to explain the quality of the door, door opener and how the installation was made. We are usually very skeptical but we were comfortable immediately with Precision. The installation was excellent with a very experienced professional installing our new garage door. (Shared Review)
- M Justusson
Product:
Fort Lee, NJ
Glen Gualtieri asked us to provide some feedback in regard to our new Precision garage doors. We think that the whole process from buying our garage door to installation and was excellent! Very professional and knowledgeable sales and installation professionals and we were completely comfortable with the entire process. Everyone took time to explain the quality of the door, door opener and how the installation was made. We are usually very skeptical but we were comfortable immediately with Precision. The installation was excellent with a very experienced professional installing our new garage door. (Shared Review)
- M Justusson
Product:
West Orange, NJ
We got the info for Precision from an internet search and today we had a full rebuild package on our garage door. Ron A was our repairman and was extremely professional and very nice. He related to us personally and was not pushy about what we should do regarding the repair of the door. We're grateful that someone was able to come out to us so quickly and are very happy with our results!
- james and kristy gray
Product:
Hasbrouck Heights, NJ
I had service for the second time in 9 years and Precision is still a great company to do business with. Anthony was the technician this time and my wife and I found him friendly, courteous, knowledgeable and extremely efficient. I would trust Precision with any work and advice they would give me concerning my garage doors including repair and replacement.
- Carmen Delsole
Thanks Carmen. We just hit our 12th year so were happy you still use us. Doug
Product:
Summit, NJ
I won't be calling on you again. While I think the work was done properly and the technician was polite and knowledgable, I don't think I was given an upfront overall estimate of the complete service that was probably needed. So in the end I got a partial job and I'll have to call someone else in the near future. I also don't think I received the AAA discount that I specifically mentioned when I scheduled the appointment. Hours after the technician left I found that he had left the garage door open.
- pat overmyer
Pat, Thank you for the review. As you know we have been working with you regarding these issues. I want to apologize for leaving the door open but more important not leaving you 100% satisfied. We appreciate your business and hope you are now ok with our solutions to the problems. Sometimes things don't go the way they should and we try to take responsibility when that happens. We would appreciate it if you would do a follow up review now that we have addressed the problems. Best wishes Doug
Product:
Ridgewood, NJ
Marc S & Ron A were very professional and polite. They arrived promptly. They patiently explained the procedure, cost, product differences, and recommendation. They worked with us to ensure our satisfaction. They represented the company well. The call center office was also quite pleasant to deal with. The follow up is impressive. The LiftMaster product appears to be solid and well made. Your company is a good model for other service oriented companies. You definitely earned our respect and trust. Happy to recommend you to family & friends. Great job overall!
- bob liwanag
Thanks Bob for your confidence
Product:
Paramus, NJ
Ron was very punctual and professional.
- Andrea Guidetti
Thank you Andrea. Your feedback about our employees helps us understand how we are doing. Each employee is graded on customer satisfaction and fixing right the first time so you dont have recurring problems. Doug
Product:
Morris Plains, NJ
I chose Precision Garage Door Openers because in the yellow page ad.it said that they are certified technician and when my technician Tim came he was very friendly and he knew alot more about garage doors than other garage door repair men.I tell everybody I know Precision is the best garage door service in the business!
- Lorraine Di bella
Wow Lorraine, You should come to work for us. Most people have no idea what it takes to be a certified technician. In fact many of our competitors say the same words but they have no meaning. If you look at our website you will find out each employee is drug and backround checked. Home owners don't realize how important that is in this industry. Think about it. The garage door tech can program a new remote in seconds. Thank you for the kind words.
Product:
Allendale, NJ
Great Tech and Great work Thank You
- Ann Warren
Product:
Lebanon, NJ
Good service. The technician was very professional, and showed up as scheduled. The only concern is that I thought the job was a lot more expensive than I anticipated
- angel gonzalez
Angel, Thank you for your feed back. If the job was more then our quote before starting work, please call me direct. Doug 973-283-3555
Product:
Hackettstown, NJ
Fast and reliable service. Technician identified the issue, made helpful suggestions without any pressure to buy. Fixed the problem quickly and effectively. Highly professional and quality service.
- blane harrison
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
On time, pleasant, helpful, efficient and clean. Highly recommend these people.
- fred slater