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Read what people are saying
about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 11028 reviews, averaging 4.93 Stars:
Bridgewater, NJ
Andover, NJ
The technician was extremely knowedgeable, courteous, and did a wonderful job on the doors. I give him a five star rating. I would recommend Precision to anyone who needs help with garage doors.
- samuel giresi
Product:
Bridgewater, NJ
Brandon did a great job and had complete knowledge to determine the problem and fix it. Excellent Job!!
- John
Product:
Wayne, NJ
the technician was fine. the 69 fee is rediculous if i'm paying you so much already.
- bernard kashmann
Dear Mr Kashmann, Thank you for reviewing our business. I'm sorry you are disappointed with our service fee. The 69 dollar fee is designed to cover the high cost of having trucks and employees available 24 hours a day 7 days a week. Unfortunately gas prices and overhead cost keep escalating and make it difficult to waive this fee. We appreciate your business and hope you understand. Best wishes Doug
Product:
Fairview, NJ
scott did an excellent job.Polite,professional. would recommend
- al Romeo
Product:
Short Hills, NJ
Tim is so personable and so patient. He answered all of my questions, explained everything clearly and made some helpful suggestions. He is very pleasant and friendly.
- laura reinhardt
Wayne, NJ
professional: courteous: informed: a pleasure doing business with
- Gary Katich
Product:
Sparta, NJ
From start to finish everyone I spoke to was very professional and pleasant. Their service what right at the time they said they would be there, no waiting around and wasting a day. The work I needed was done very quickly and durable however, expensive. Two springs, four cables same town repair $380.00?? WOW.
- Chris Johnson
Product:
Union, NJ
I was so pleased with your service as well as the fast turn around time. I have been waiting on home depot for three weeks to install a new opener which I didn't need. I called home depot and cancel my order, went online to find a place in Union, NJ who repairs garage doors and there you were. A life saver to me. You were at my house earlier than expected the same day and finished quickly. I will definitely call again. Thanks Precision.
- Shirley Alston
Thank you for your kind words. Your review corroborates other customers comments about the box stores. This just proves that the training and education we provide our technicians helps us provide excellent service. That training coupled with our staffing levels provide our customers with timely and skilled support. Glad we could help you!
Product:
Randolph, NJ
Brandon was very courteous and did a great job installing 3 garage door openers. He spent a lot of time explaning my different options, and I found him to be very knowledgeable about the products. A very honest man. Thank you very much Brandan. -Gino.
- gino graci
Product:
Mountain Lakes, NJ
It was a breeze to make the appointment with customer service. Dave showed up on time and completed the job quickly.
- leann libertelli
Product:
Newton, NJ
Very professional company that has a feel for what great customer service should be. The technician was very informative on why my small cable issue could be an even bigger one in the future. I wasn't expecting a large repair but the lifetime warranty is peace of mind. I would recommend you and use your services myself if the need comes up. Thank you!
- Chris Devries
Product:
Hackettstown, NJ
As always, Tim was on time, a pleasure to deal with, and fixed the issue! Thanks!!
- Carol Friedman
Product:
Wayne, NJ
My Battery Backup Unit needed to be replaced. Next day service was scheduled when I called. Technician called ~30 minutes before arriving as promised. He verified my problem immediately, inspected my door and components and completed the service in less than 30 minutes. Brandon was friendly and efficient. It was a pleasure working with Precision and your technician.
- George Hicks
Product:
Dumont, NJ
We had a wonderful experience. We had used Precision Doors before and were very pleased with the service, so when we needed a repair we called you. The service was faster than expected and the technician did a great job.
- rosemary newman
Product:
Livingston, NJ
Tim was very knowledgable and efficient. He patiently explained all my options on what needed to be done. He was polite, courteous, gracious, and most importantly, professional. I would recommend Pecision to my friends.
- Ernest Lo
Product:
Paramus, NJ
Good clean work. Tries to create more business but not pushy. A bit pricy for the work I had done. Also need to read fine print on their coupon mailers as to free estimate.
- Paul Falzone
Thank you for reviewing our business. Im sorry you thought we have free estimates on repairs. Only new garage doors are available for free estimates Doug
Product:
Allendale, NJ
Scott was again great. He works fast and efficiently. This is my second time with him. I requested him again, since he is a pro. Very nice guy too!
- jay van kempen
Product:
Blairstown, NJ
Doug, Found your company in the yellow pages and was pleased with the prompt service. Scott McDonald was great. You can be assured that with Scott things will be done correctly the first time
- jim pegg
Wayne, NJ
I appreciated Brandon returning to try to fix the remaining problems. I can't say I was wild about having to replace the unit ... but it is probably the same unit that was installed when the development was built. Overall, I was pleased with the service.
- william matthews
Product:
Newton, NJ
very satisfied. thank you
- louis schnell
Product:
Morristown, NJ
The Technician was very personable, had answers to all our questions, and was obviously well trained in his job. The service he provided was of the highest quality and at a reasonable price. I would certainly use your organization again.
- James Brown
Product:
Pompton Plains, NJ
I thought Tim was a great technician. He was thorough and answered all of my questions.I feel confident referring him to my friends. Excellent service!
- Linda Burklow
Product:
Watchung, NJ
Service was done in a courteous, informative and professional manner. The same was true when the prior service was performed by Anthony for hardware replacement.
- gordon mclenithan
Product:
Westwood, NJ
My complete impression of your company after Brandon S. service call is totally different and positive. Brandon S. is a keeper!
- Anna Keating
Product:
Newton, NJ
Quick service and background checked employees. Had to have my garage door safety eyes replaced. The technician was very knowledgeable and quickly pinpointed the problem and had it fixed quickly. He also checked all other parts on the door and answered any question that I had. I would not hesitate to contact your company again for my garage needs.
- donna vincent
Product:
Ramsey, NJ
We had lost our garage remote opener and the keypad was broken, so I called to get it repaired. Tim inspected the doors and the motors, and he recommended that the springs and wheels be replaced as well. I felt that he only made recommendations on what needed to get done and did not try to oversell me. He replaced everything (remote, keypad, springs, etc.) in little time. He was extrememly courteous and explained everything to me in detail. I highly recommend Precision.
- nicole sitek
Product:
Little Falls, NJ
I had contacted precision to look at my garage door when we moved into our new house. I was very impressed with my installer Tim Rainey. Tim gave me all the knowledge to make a decision on replacing our equipment. We recently had a small issue I contacted Precision and asked if Tim could make the service call which he did and of course fixed our small issue. I will always refer Precision. Tim Rainey does outstanding work and I am completely satisfied with Precision!!
- jason jarrell
Product:
Caldwell, NJ
Bob was very professional and clearly explained what the problems were in addition to my broken spring and what the repair options were. He efficiently fixed the issues with both garage doors and installed a new opener on one of them. I am completely satisfied with the work he did and love the way the doors now work. The only thing keeping me from a 5 star rating is the price, as it seems a bit high.
- heather hogg
Product:
Berkeley Heights, NJ
I was very impressed with the prompt arrival of your mechanic and for his useful guidence on the maintainance of the Garage Door. Thank you. We will always bear you in mind and would recommend you to all our friends.
- Sury Kothari
Product:
Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
The technician came to analyze the issue with existing garage door opener and provided a through analysis of existing issue. The new product available with the technician and the recommendation helped us to select the product and have the installation done in a single trip. Great service.
- Kennedy Arockiam