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about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 10155 reviews, averaging 4.93 Stars:
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Hillsborough, NJ
Sean Young was great. He called to let me know when he was coming, he arrived within the time period he had advised, and was very friendly and professional. He showed me what was wrong, explained how he was going to fix it, provided an estimate, and made sure that I was happy with the finished product. While the repair was caused by an accident, he assured me that I was not the first person to have done that. He asked if I had any additional questions about the job and checked the current system to advise that I should consider getting a replacement in the near future. I will be replacing it next year and will most certainly be calling Precision to do the job and hopefully will get Sean again for that. I felt very comfortable with everyone that I dealt with from the company and highly recommend them.
- Alice Eads
Franklin Lakes, NJ
Service was great and timely Charlie called before he arrived He was Professional and gave a quote before he started the work which I agreed to It seemed expensive but quick emergency service on a Sunday Is expensive
- Mark Hoff
Hillsborough, NJ
Awesome work done. Appreciate professionalism and timely delivery of the service. I would recommend your service to all my family and friends who need similar services.
- Partha Pratim Mandal
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Service Technician Team : Sean Y
Bound Brook, NJ
I had an extreme emergency and called Precision and they came out right away. Rob was the technician that helped me he was extremely pleasant and very knowledgeable. Rob explained the entire process and how to care for the upgrade. It was a pleasure working with Precision.
- Brenda Pickell
Blairstown, NJ
2-year maintenance
- Mark Maisonneuve
Cranford, NJ
After 15 years required a new handle and replaced springs, cable and pulley while serviceman was here since they were becoming very worn. Xavi was the serviceman, who was on time, called before arriving, was very polite, explained everything in detail, gave me various options, and then completed the job in a very neat and timely fashion. Completely satisfied with this service. Door was originally installed 15 years ago by Precision and still looks and operates like it is brand new. I would recommend this company for your garage door needs.
- John Boll
Washington, NJ
SERVICE WAS PROMPT! James the tech was a very nice, polite man. Upon arrival he extended his hand to both my husband and I and introduced himself. He was very personable and explained different options for us to choose from. He was very efficient and clean in his work area. A gentleman for sure.
- Louann Cox
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Wayne, NJ
Fantastic service. Technician actually called and came earlier than expected.
- Ronald Demartino
Basking Ridge, NJ
Sean and John were very professional, arrived at scheduled time explained the equipment and features. Would highly recommend your organization
- George Nimeth
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Service Technician Team : Sean Y
Union, NJ
David was pleasant and found the problem quickly. Replacing the key pad. Very pleased with service.
- Robert Bryans
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Service Technician Team : David P
West Orange, NJ
Ethan did a very good and professional job!
- Dennis Daries
East Orange, NJ
Xavier continues the great tradition of customer service that I ALWAYS receive from Precision Garage Door's Service. Thank you, Xavier, for kind and knowledgeable service.
- Bennie Brown
Woodland Park, NJ
John came to our home to repair our garage door opener. He was professional and knowledgeable. Thanks.
- Jill Tekel
Wayne, NJ
Perfect work. Thanks for fixing the Garage Ethan.
- Uday Vadapalli
Morristown, NJ
Jeff Clemente was just here and he was fantastic!! Professional, prompt, knowledgeable, pleasant, friendly and kind!! What a wonderful young man and a delight to have inspecting and servicing my garage doors. Job well done.
- George Lonsberry
Clifton, NJ
Very pleased with the work that was performed at my home on September 9, 2024. The service technician Ethan Tsirulik was very, very thorough and also very, very thoughtful. He was well informed on explaining my problem with the cable and also needing an up-to-date motor for my garage and also informing me that I would need an electrician to update the wiring for the new garage motor. Hopefully, he can come back on September 11 to install the new garage door motor. I did call the office and I am scheduled to have hopefully Ethan back on September 11 between 10 a.m. and 2 p.m.
- Ellen Grexa
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Service Technician Team : Ethan T
Wayne, NJ
Outstanding service, prompt and courteous. Knowledgeable.
- Rondie Chen
Northvale, NJ
Prompt efficiency courteous service
- Zachery Tsentas
Oradell, NJ
Excellent customer service! Quick response, friendly and knowledgeable. They were sensitive to my needs and sent a technician out right away! Alan was awesome and explained everything. I definitely recommend this company!
- Michele L.
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Service Technician Team : Alan R
Chatham, NJ
I was satisfied in every respect with your service. New Installed a new and large garage door with great efficiency. It has been a pleasure to deal with your firm and especially the two person who did the installation. I will be happy to recommend you.
- Bill Freund
Bernardsville, NJ
Such a great experience! Scheduling an appointment couldn't have been easier. Jeff, our technician, was so great. He was professional, thorough and a pleasure to work with. Highly recommend Precision!!
- Laurie Broderick
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Service Technician Team : Jeffrey C
Budd Lake, NJ
It's only been a day so it's too early to judge the garage door opener itself; however, it works, which is already an improvement. It's much smoother and quieter than the old garage door opener was even when it worked. Michael is an excellent employee. We lost power for an hour or two while he was working. He stuck around to finish the job even though he was unable to use his tools and we were having some adventures with my generator. Once power was restored and he finished, he took his time to answer our questions and give us a thorough rundown of the new gadgets. He's an asset to your company.
- Kepa Laca
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Garwood, NJ
Great experience! My garage door opener had failed and my door wouldn't even open manually. Thankfully, I made an online appointment, got a text message asking for more details, and then even had the appointment moved an hour earlier than anticipated. The technician, Kevin, came straight from another job right on time. He was very friendly and professional, spoke to me as he assessed the situation, gave me several options with the benefits of each, and had all the materials he needed to get to work right away. First, he disconnected the old motor so I could get my car out of the garage, and then he got to work. Within an hour and a half, he was finished, cleaned up the small amount of debris he had on the floor, and was off to help someone else. To have such a major job done so quickly and professionally right away was a marvel. This is an excellent company.
- Timothy McGovern
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Service Technician Team : Kevin S
Closter, NJ
Great communication re: arrival time. Kept us informed as they drove to our job. Made additional door adjustments we did not realize were causing our problem.
- Donald Farrell
Hackettstown, NJ
Unfortunately, my motor was burned out but Mike was professional, he arrived on time. He explained my options and did the work in a very efficient manner. I am very pleased with the work Mike did today.
- Judith Vinson
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Lebanon, NJ
Making an appointment with Precision Door to repair or replace my garage door opener was quick and easy. I called on Tuesday and was scheduled for an appointment on Wednesday. Matthew, the technician, called before the appointment time and was able to come earlier than expected. He was friendly, courteous and professional. He looked at the existing opener which was more than 25 years old and explained the costs of trying to repair it versus replacing it. After I made the easy decision to replace it, he took time to understand how often I used the opener and discussed the three available models with me to help me determine which one best fit my needs. He installed the selected model quickly and efficiently and demonstrated the use of the indoor and outdoor keypads and the remote. I am 100% satisfied with service performed and the new opener and would recommend Precision Door to anyone who needs garage doors (I had mine replaced by Precision Door several years ago and they still look beautiful) and/or openers.
- Kathe Bettis
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Service Technician Team : Matt D
Flanders, NJ
Having nothing but good things to say about our technician. He was friendly, nice, and punctual. What I have an issue with is the billing practices of this company. Besides their very high prices and upsell on things, they charge a 3% fee to use a credit card. That is outrageous for a company this size. Additionally, a $15 fee was added to our bill which was suppose to be taken care of at time of payment. When payment came, the amount was still the same when the fee was applied despite assurances it was taken off. The fee never came off and it was not until I pressed that it wasn’t that it magically came off and was at the correct price. Very shady billing practices.
- Jeffrey Nickel
West Orange, NJ
Everyone who I have interacted with at Precision has been wonderful from the scheduler, dispatcher to the installer. Dave Paz who installed our new opener was amazing. He explained all the options and what would work best for me. They also replaced our garage door 2 years ago. I highly and emphatically recommend!
- Susanne James
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Service Technician Team : David P
Scotch Plains, NJ
The service we received to repair our garage door could not have been better! It was timely, efficient and a pleasure to work with. Doug took care of every detail - explaining the problem and fixing it in a very timely manner. Your company is very efficient and great to deal with.
- Janet Newell
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Alan, the service technician ,was pleasant, on time and very efficient. He was very professional, and he explained everything to me. He is an exceptional asset to the company.
- Eva Cieslak