Garage Door Repair in Northern New Jersey - Page 145

Mark Ropek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim was very knowledgeable and thorough. After verifying the specs of my setup and what I would need he advised me of alternatives. He then quickly worked on the problems. He was done quite quickly and I was quite satisfied with the results.

Barry Schwartz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service! Great work! Highly recommend!

Marion Doyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Glen called this am and told me he’d be by around 10 am. Sure thing he was here on time! He was friendly, explained the issue and fixed it. We highly recommend Precison Garage Door service. ?? ????????

dorothy karasimas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician, Joshua, was extremely professional and proficient. We were very pleased with his service. On the downside, I cannot say the same for the office staff. This is the reason for 3 star rating instead of 5. Immediately after I made the appt., rec'd email stating tech would arrive between 10 and 12. Day before the appt. rec'd another reminder: between 10 and 12. When there was no word by 12:15, I called. The rep argued with me about the time (did not bother to check the emails) and neither apologized for or explained the delay. Very uninterested attitude. Eventually said she would call the tech, who would then call me with an update. I don't believe she did this, as no one called back. At 1:15 I called again, but could not get through. There was just music, a song about your great service!! After several tries, I called the toll free number. Music again, but at least this time, there was a recorded message attached to it. Call was answered by another rep., much politer than the first, who again stated she would contact the tech, who would then contact me. He did call back almost immediately and arrived shortly. His good service was tarnished by the office representative.

Shaun Rust

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

With over 17yrs in retail and customer service myself Your employee Mark Mackenzie is by far one of the nicest person I’ve come across. His customer service skills far exceeded that of any other tradesmen I’ve had come out to look at my door.... he is sure an asset to your company. Very meticulous and informative of what was wrong and what was needed to be done to fix the issues... I’m glad I contacted your company to take care of my garage door issue

faust la scala

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 stars. Your tech Luigi was knowledgeable , polite, and on time.

Calvin Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had the service on 9/6/18. I received several contacts both email and texts reminding of the appointment. The repairman also called 30 minutes prior to his arrival. Upon his arrival, he listened to my concern and was very polite. The work was completed in about 40 minutes and the price was fair for the level of service that was received. I am very pleased and will use them again.

Michelle Cortese

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We got an estimate from Jackson was great and very helpful when we decide to get a new garage door we definitely will use you just tight this sec with expenses with planing are wedding on oct 5 th of this year thank you so much

Lynn Dombrowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician came at 4pm,locked his keys in the truck. He notified his boss Brandon immediately. 3hrs later, someone showed up to open the door. This was 3hrs of my time that I did not have. Eric was wonderful, apologetic.It was like the office didn't care that their employee was in my house for 3hrs.I couldn't leave,the truck was in the driveway,and it was pouring rain. Once the locksmith came, the job was done in less than an hour. It was almost 8pm when he left. This is unacceptable. You need to have a contingency plan, an extra set of keys for the trucks might do it. Would have saved you a lot of time and $on everyone's part. NOT The Techs fault. Happens, follow up very poor.

Brian Dittmar & Thomas Gallagher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin was great and educated me on all the various options. I appreciated that he didn't over-sell and was very pragmatic in his suggestions on what should be done. The work he did was fast and the end result was worth every penny. Very pleased that I called Precision to repair our garage doors!

Jim Caulfield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am 100%, completely satisfied with the service from Precision; you guys rock! I had a new door installed by Dave and he did a great job (even on a very hot and muggy day)! Thanks Dave : ) And then there was a slight adjustment needed on the locking mechanism and Kyle did a great job in fixing that for me. Thanks Kyle : ) From the office staff to the two knowledgeable technicians, I had an excellent customer experience with Precision Doors! I would highly recommend this company to anyone in need of their service! Thanks again to everyone at Precision!!!

Paulette Kaminski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. Technician was courteous and professional. Explained my choices and then performed the work in an efficient manner.

Irene Hubin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I used Precision before and the service was excellent as it was today with Louis Rowek. It was a pleasure having him fix my garage door. He gets a rating of 5+.

Dalia Lightman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am so happy with my new garage door. Tammy was great at helping me find something in my budget and the guys did a fantastic job installing the door. I would recommend Precision without any hesitation. You guys are friendly professional and reliable

Debbra Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am extremely pleased with the great service John provided. He arrived on time, explained clearly the available options, and expertly completed the installation of my new garage door opener — all the while providing service with a smile. I’m definitely a happy customer.

Eileen Atterbury

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tammy was great! She was honest, efficient and even gave us a veteran discount. I am looking forward to getting my new garage doors.

Livin Medina

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I really appreciated the ease of scheduling an appointment. Luke, the service technician, was very informative and professional. Seasonal pricing was also a bonus. I would highly recommend using Precision.

Gene / carolyn Benzenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for prompt and efficient service - Luigi was Excellent...

Dr Saslow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Glen was great Solv d my problems in record time

Steve J.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 Star service! Luke S. is a tremendous representative for Precision Door. He is extremely professional, respectful and customer focused. He explained what needed to be done and did his job and checked to see his work was 100% effective. Luke is a credit to himself, his family and his company. Precision, keep doing what you are doing! The coupon on the website was a huge plus for me to make the call. Thank you.

Peter K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. The technician Brian was very professional and fixed our garage door very quickly. Recommended.

Lester Silver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Definitely a 5! My garage door opener motor failed last Saturday AM (always an inconvenient time) and you were able to send help that very afternoon. (Sean came). He was professional, explained everything, quoted a price, and did the work seamlessly. I thank you for bailing me out in a quick and efficient manner.Incidentally,we have had other work done by you in the past and have always been satisfied. Many thanks to Sean!!!

Clifford Schiller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your service technician , Matt was on time , had the product to repair our garage door opener, and did it efficiently. We give him 10 stars for a wonderful job done .

Martin Erickson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

eric did a fast and complete professional job.happy with his work.will use again if needed

Melissa Bellehsen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional. Rob was great-called before my appt- showed up on time. Gave fair price and did work right away. Neat and clean. Very satisfied with service

Magdalena Negron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was called with arrival time . Arrived right on time. Did an honest assessment and quickly fixed the problem. Will definitely use Prescision again.

David Simon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent, quick and efficient and polite service. Also a great job.. I'd use them again in a heartbeat, YOU should too!

Steve Langdo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had 2 new garage doors & openers installed by Precision earlier this year. They have performed flawlessly & we've been completely happy with them. When one of the openers had a failure a few days ago, Precision was quick to schedule a repair at our convenience. The service technicians were knowledgeable, polite, friendly, etc., & the repair was completed quickly. This was a no-cost warranty repair, but I won't hesitate to call Precision if/when I need out-of-warranty service in the future.

Pete C.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called for service for the circuit board replacement. Matt D. was courteous, called & advised when coming. He replaced the circuit board & unfortunately made slight mistake after installed which effected the motor. He explained what happened & he did right by us and replaced the motor at no additional cost to us. Matt wanted to make sure we we were satisfied and happy with the solution. We were pleased and would use Precision again as well as recommend their services.

Paul Cox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good work, good communication skills. Thank you.