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about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 10283 reviews, averaging 4.93 Stars:
Hackettstown, NJ
Product:
Millington, NJ
I called Precision on the coldest day in February, and they came out on the same day as the call. The young man who serviced our broken garage door, Kevin, never complained about being out in the bitter cold temperature and was very polite and professional. The job was completed within the time frame explained to me and overall, I was quite pleased with the the service. Thank you Precision for allowing me to get my car out of the garage again so quickly.....
- Nancy Mulhern
Product:
Caldwell, NJ
Informative, prompt & quality service. Would definitely use again or recommend.
- Jade Pearson
Product:
Lake Hiawatha, NJ
Very very satisfied with Chris what a wonderful young man and so talented! I would call again
- Lois Daniels
Product:
Glen Rock, NJ
Gregory is a cheerful, knowledgeable technician. Easy to have in our home. Very nice young man!
- Leo Sullivan
Dover, NJ
When I needed garage door repair, I checked the internet and Precision caught my eye right away. When I read the reviews I felt I found the right place and could not believe it was that easy. The appointment process was easy, our technician Kevin was on time and his knowledge and professionalism and friendliness was excellent. He checked, explained and made the repair and I also bought rebuild package. Now I know where to go, when the other garage door needs repair. Thank you.
- Sebnem Brezin
Product:
Montclair, NJ
Kevin N. was my technician this past Saturday; I was extremely impressed with his service. He called early in the morning to let me know what time he would be there. He followed up with another phone call when he was only 10 minutes away; he got there with a smile even though it was all of 10 degrees outside, explained my problem, gave me best solution to fix it, and the work was done within an hour. Couldn't have asked for a smoother experience for one that I thought was going to be 'painful', but Kevin did an amazing job.
- Jacqueline Spitz
Product:
Hawthorne, NJ
Had a new door installed. Technicians were very polite, efficient and worked quickly in some very old weather. I've used precision for a number of things over the years and have always been completely satisfied. Wouldn't even consider another company at this point. Thanks you for a job well done and in a timely manner.
- Jack Sytsma
Product:
Caldwell, NJ
I was very happy with the service from Precision door service this morning. It was very quick and efficient. I give you a 5 star rating!
- Gina Scaglione
Service Provided:
Product:
Service Technician Team : Kevin S
Westwood, NJ
I had Pete O as my service tech. He installed a new Garage Door Opener and showed me some other things that were wrong with my garage doors. I wondered why they seemed noisy? Bad rollers. Nice and quite now and I learned never to use WD-40 on the rollers and springs. Use silicone spray instead. Good service call with a great technician. Joe
- Joseph Tofel
Product:
Chatham, NJ
Well done. The technician explained in clear terms why I have a problem with our garage door. During the installation a year ago I wish they would have told me that I would have a problem if the left sensor does not show a red light. It means it is not communicating with the right sensor. Precision explained and solved my problem.
- Reyer Swaak
Randolph, NJ
It was 8 degrees out and our door would not shut. They were super busy, but fit us in. Our tec was super nice and went out of his way. We use to use a different company, but we will use precision all the time and would definitely recommend them. Our door was less then a year and a half old.
- Darlene Pino
Product:
West Orange, NJ
Fast, clean, great!
- INSUA INVESTMENTS LLC
Service Provided:
Product:
Service Technician Team : Kevin S
East Hanover, NJ
Service call was prompt and dealt with the problem. Have been pleased with the doors precision installed in 2011. Would recommend.
- Alan Pollet
Mountainside, NJ
Let me say that the service was great. Technician Lou was a complete professional. On a bitterly cold day he completely rebuilt my garage door, installing new sprigs, cables, and rollers. Despite the cold, he worked for several hours until the job was perfect. Very professional
- Jim Forker
Flemington, NJ
I chose Precision Garage Door because the website was so customer friendly. I liked the idea that there were "do it yourself" videos on the site for customers to try to solve the problem themselves. Lou R. came out today...called ahead of appointment time for permission to come a little earlier. My garage door was intermittently working and other times stopping in the up or down position partway. Lou knew immediately that my problem was not my sensors. He checked the force buttons on the motor and indicated they were too low and moved them to a higher setting. He lubricated my rails while he was there. He explained why the problem was not with my sensors. Although my system is functioning overall, he did point out that the cables, springs, pulleys, and rollers could use replacement due to the age (16 years) of the system. He explained how the new rollers were made of better materials and how springs start to sag over time. He gave me a price if I wanted to pursue for the future. He also explained the lifetime warranty on parts and the labor warranty for 5 years if I proceed with parts replacement. Lou was courteous, clean cut, polite, and efficient. I would not hesitate to call Precision if I decide to proceed with the parts replacements.
- Arlene Reick
Scotch Plains, NJ
Very pleased with service. Technician took the time to explain
- Edmundo Lemus
Product:
Oradell, NJ
Your serviceman, Gaetano, was so polite, professional and honest about the garage door issue. I will definitely call you again and recommend you to friends.
- Mary Morris
Product:
Little Falls, NJ
So my garage door stopped opening and closing suddenly and when I called they were willing to have someone come here immediately. I was willing to wait a couple days so they gave me an 8AM to 12PM window. By 8:20AM, a very polite gentleman by the name of Rob Z. called and informed me that he was on his way and should be there in 20 minutes depending on traffic. 20 minutes later on the dot he pulls up, introduces himself and gets to work checking on the problem. 5 minutes later the problem is identified as a problem with the motor that can be fixed at about half the price of a new motor. He helped me with the decision to replace the motor based on the age of it and its life expectancy as well as how long I intended to live at my home going forward. He then went over the different motor options and again was very helpful in that decision as well. He had all the necessary equipment to replace the motor and gave me an estimate of 1.5 hours. An hour and 15 minutes later he helped me program the keypad outside, I paid for it very simply with a credit card, and I was done! So although this process was made very simple and was done in a timely fashion it just got even better a whole two weeks later! I actually inadvertently deprogrammed all remotes including the keypad outside. I downloaded the manual but was unsuccessful at reprogramming it. Remembering that he helped me program it, I reached out to him on a Friday night at dinnertime via email. Not expecting a response until Monday at the earliest, he responded 15 minutes later with instructions not even included with the manual! He had the exact code that I needed that I could not find after over an hour of research - on a Friday night! If that's not dedication to your job, I don't know what is! Thank you Rob for a great experience and I highly recommend you to all and hope Precision knows what a great employee you are! Thanks again!
- Rocco Mongelli
Service Provided:
Product:
Leadership Team: Rob Z
Oak Ridge, NJ
Installed new garage door opener. The serviceman was knowledgable and did an exceptional job and are very pleased with the new door opener.
- Nick Dellacato
Service Provided:
Product:
Service Technician Team : Kevin S
Butler, NJ
Kevin was my Precision Garage Repair Technician. Kevin arrived promptly, addresses my repair issues and commenced repairing the garage door. Kevin located the problem in the keypad. He explained the cost of the repair and ensured the repair was correct before leaving. Kevin's efficiency, professionalism and willingness to explain the issues pertaining to a repair are essential in this line of work. I wouldn't hesitate to call for service from him.
- Anthony Loporto
Product:
Flemington, NJ
Service technician arrived on time and quickly fixed the problem with the garage door. Everything went smoothly I would recommend your company to others.
- James Gillberg
Emerson, NJ
Tech was knowledgeable. Tech arrived as promised, told him the problem and he fixed it the first time. Give him 5 stars
- Jerry Ratner
Little Falls, NJ
Your technician, Rob Zuniga was very responsive, courteous, explained all the issues and made the required repair immediately. Precision is a first rate organization! Thanks for great service.......
- Kevin Mackey
Paramus, NJ
EXCELLENT SERVICEMAN AND TECHNICIAN FIVE STAR RATING. Aaron Garvin
- Aaron Garvin
Long Valley, NJ
I was extremely pleased with Chris' work. He took the time to explain to me what equipment issues I had and how everything worked together. I would definitely recommend him to others. Ended up purchasing the door rebuild.
- Allen Brown
Little Falls, NJ
Very pleasant and helpful rep. Good job Thanks, WEP
- William Peto
Product:
Towaco, NJ
The technician was very professional, he identified all the problems and gave me a honest estimate. He was very friendly as well. The garage door was fixed and is working great now. Thanks again, Greg. I will use your guys if I need any garage door repairs again.
- Allan Zheng
Product:
Woodland Park, NJ
Chris was very helpful and pointed out things that i was not aware of. He did a complete rebuild and new belt drive opener. Door is working great and quite. Thank you Chris and Precision Door.
- Angelo Aliotta
Product:
West Orange, NJ
prompt, curteous, clean. I highly recommend.
- Nancy Issiacson
Service Provided:
Product:
Service Technician Team : Kevin S
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Kevin did an excellent job!! What a relief to know we can count on Precision. Thank You!
- Quaresima