Garage Door Repair in Northern New Jersey - Page 32

Linda Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John, our service technician was on time and professional. He listened to our concerns and offered different options. John did the job in record time, explained everything to us and even set up myQ for us. John left our garage clean and removed everything from the old garage door opener. He went above and beyond. We are very pleased. Thanks John for your professional, knowledgeable and excellent customer relationship skills.

Laura Kravets

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you, Precision, and especially Shane! My garage door broke yesterday afternoon, I called immediately and Shane arrived this morning! He was absolutely polite and well-mannered! He even offered to pick me up a cup of coffee on his way here. I can honestly say that I have never had that happen before. Having nothing to do with coffee, Shane immediately diagnosed the issue, gave me a quote for the repair, and then cheerfully and professionally handled everything. He also checked a variety of garage door related things for me prior to leaving. I appreciate the service Precision provides, and having someone like Shane on your staff is a definite plus. Thank you!

Theresa Rauscher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

scheduled quickly came on time. explained repair operations completely thank you for quick and easy service

Alan Rifkin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian was very knowledgeable- installed new opener quickly and with ease. The install price seemed a bit high though. About $1,000 to install a $450 opener which only took an hour.

Diane Frediani

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Given my past experience, and quality of service, Precision Garage Door Service is my first call when I have an issue. The individuals representing the company are always courteous and professional, constantly in communication on status of your appointment and provide technician info with their photo. My Service Technician Ethan Tsirulik was very helpful, explained his findings and provided multiple choices to correct the problem. Thanks again Ethan for a job well done!

Paul Skibniewski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Setting up an appointment (same day) was simple and efficient; communication was great following the initial call. My repairmen, John Fahey, was knowledgeable and friendly. He laid out a few options and went through the pros and cons of each. I initially chose to have a new garage door opener system installed and to replace all of the hardware as a large spring and cable had failed. The electrical hook up was not ideal for the new system so we opted just to replace the hardware. Although I did not get a quote from other garage repair/installation companies, I did search the price of the components installed. The mark-ups seemed pretty high compared to the prices online (even including a $200/hour installation fee). I would love a company that sold the parts at cost or a modest premium and then charged $200/hour for service, though I do not believe that is typical in this industry or similar industries (e.g. AC repair/installation).

Mike Mundy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian the technician call me ahead of time and was very prompt and courteous and professional throughout the entire service call. He was very knowledgeable made some recommendations and corrected and fixed the problem in a very short period of time. I would recommend him and your company to anyone you could not find a more professional better knowledge employee than Brian. Mike M.

Benjamin Zaidenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great, quick, professional service

Debra Stein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I requested 1st appointment. They called and let me know when they would arrive. John Fahey diagnosed the issues and replaced various parts and gave me several options to choose from. Work was done in a timely manner and John was very professional and explained everything before installing and then leaving.

Drew Costanza

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From previous service call Ethan was outstanding on today’s service call friendly very knowledgeable Thank you for quick professional service Drew Costanza

Lawrence Goldstein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As always, very professional and quick service. John Delpiu assessed the situation, offered all the options and completed the work in a timely manner. John was very pleasant, polite and skilled. Thanks again!

Alfredo Nadera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Pro Booking online: fast and easy, my requested time was easily available with several time slot options. Frequent text reminder, a plus. Day of service: Reminder sent via text, with name of serviceman, tracking of vehicle and its arrival lessened the anxiety and frustration of having to wait for an entire 4-5 hour window. Serviceman: Alan R arrived 5 minutes ahead of schedule, very professional and when he saw the problem, he also added some more items of concern but without any sales pressure. Job: He said the job can be done in 2 hours and he was right on the dot. He then explained his work in detail, and showed a very operational garage door at the end of the job. Con Price: I was surprised $$$ but accepted the price because I felt the job and experience was very good, but the invoice did not show the breakdown of the parts and labor cost so I would know the prevailing and comparable cost from other contractors. Thank you

Mildred And Mark Donatoni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I must say, Calling Precision to address my garage door opener was the right choice. From a previous service call, when they installed a new garage door opener, 6 years ago, the service then was excellent. Today, Ricky Christensen, came to adjust a separate door opener and he gave me several options on how to remedy my problem. He was polite and displayed professionalism in his assessment to execute the repair. Ricky represented Precision in a way that if he comes to anyone else, you can be assured Ricky will perform his assignment 100%

E.A

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Yesterday, I had an issue with my garage door, it would not open fully and remained immobile despite repeated attempts to open the garage door with the single button mounted externally on the side of the garage. So I called Precision Garage Door Service yesterday and the customer care agent was able to schedule an appointment for the next day. Mr. Alan Ramirez- service technician arrived this morning and did an assessment- Upon inspection, he found a snap cable and recommended all internal parts- rollers, cables and spring cables be replaced as they have maxed out their longevity. He was very professional and completed the work in 45 minutes. Thank you Alan and Precision Garage Door Service! Highly recommend this company!

Dave Robertson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From Ashley in the office to Tom S. Technician , the whole process was smooth. All my questions were answered and they came the same day! The garage door was repaired with all new components, tested and fine tuned. My upgrade has a safety cable installed as well. Tom gave me plenty of opportunities to address any concerns. He worked thoroughly and made sure it was done well! Thanks everyone.

Rosa Rivera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent Service

James Dolan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a cable break on our garage door. Being new to the area, we didn’t know who to call. Looking at our local Facebook page, Precision was recommended. I called on Thursday afternoon, and they scheduled a tech for Friday morning. The tech was very friendly and knowledgeable. He assessed both doors since he was here, gave us his assessment and the options for both. We had the repair done, as well as a higher end maintenance on the door we use several times a day, and a more middle level maintenance done on the door we only use to get our lawnmower out of the garage. He performed the work same day. It was quite a relief as we were having a party the next day, and we use the garage entrance quite often for us and guests. We will definitely reach out in the future if the need arises.

Tom Nolan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision before and was very satisfied with there service. The service men were outstanding, friendly, courteous and knowledgeable. I would highly recommend them.

Jane Guyette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Always reliable and fantastic service! Brian, our technician was courteous and professional. Got the job done quickly and offered great advice. I wouldn't go with any other company.

Orli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a great experience with the company. This is the second time using their services (last appointment was in 2024). I was able to get an appointment very quickly. There was excellent communication regarding estimated time of arrival for service. I received text alerts from the company as well as a personal courtesy phone call from the technician, Ethan. Ethan was professional, courteous and extremely helpful. He completed the work quickly and efficiently.

Jerilyn Maxwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

So happy he came, he is a very personable, very helpful young man. Explained everything well and I am happy with his work.

Tom Harris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician was polite, professional and efficient. And on time. Great overall experience.

Jenny Reinhardt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision because I was looking for efficient service. John Fahey was extremely professional, friendly, and did a fabulous job in 100 degree heat. Thank you.

Patrick Cimino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision team hit a home run! Garage door spring snapped in the morning and the repair was done 4 hrs later! Special thanks to Matt for his professionalism and quality to replace the spring and make sure the door was fully back to working properly.

Charles Thiel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ethan did a great job. He was very professional and able to find the problem (s) and correct them quickly.

Jeff Powell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin was great! Arrived on time and did an adjustment very quickly and the door was working again and it was covered under my warranty.

Ivy Frazier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I first called Precision about 4 years ago and the service was great and still is . Your technician Alan Ramirez was very courteous and professional. Tackle the problem right away with no issue whatsoever. They keep you informed from the first day you call . Thank you for a job well done. Thank you again. Ivy

Rose Knox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My experience was exceptional with the technician Brian. He was courteous and explained everything needed in detail as well as offering choices for the task at hand. My appointment was immediate when scheduling and text messages provided for arrival , which happened to be earlier than expected. I would highly recommend Precision for overhead door needs.

Anne Nagendran

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good service by Thomas

Kenneth Lee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech came on a Sunday and fixed my garage door which was inoperable. My tech Ethan was extremely knowledgeable and gave me many options besides fixing my door so I could drive my car today. Thanks precision for coming out on a holiday weekend!