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Garage Door Repair Reviews in New Jersey (Page 364)
Precision Overhead Garage Door of New Jerseyhas received 11138 reviews, averaging 4.93 Stars:
Blairstown, NJ
Union, NJ
Brian did a complete rebuild of my garage door....He was very helpful explained everything completely and was extremely proficient in his repairs. Other than the price I was extremely pleased. Service was 5 star.... Price a 2.... A suggestion ??: Precision Door should have a variety of "rebuild" plans in order to fit within the confines of different budgets. If you had that as an option I would have no problem recommending Precision Door. Right now I would recommend...but would warn about the price
- David Barone
Thank you Mr. Barone for your review. I'm pleased that you felt the service was top notch. I work very hard at hiring the best people I can find to represent our company. Every one of our employees are subject to background checks, drug tests and a 2 month training program before they are allowed in your home. This is done because garage door technicians have the ability to have the code off your garage door opener without you knowing, gaining access to your home. It amazes me to find people that apply for jobs with us are rejected due to a criminal record and are working for my competitors next week. Our pricing structure on door rebuilds takes into consideration we are the only company in the industry that warranties the parts for the life of the homeowner. By using the best parts in the industry we can assure our customers they will not need to take another day off work to re-fix the door 18 months from now. We have considered offering rebuilds using inferior parts to reduce our pricing structure but feel that being like most other companies is not in our customers best interest. In December of 2008 we instituted a customer review process on our website. Almost every one of our customers are rating us just as you have. We have a 97% customer satisfaction rating. When I get a review with a 3 star rating I look at it carefully. I will consider your review as a possible way to improve my business. Best Wishes, Doug Bencsko
Belle Mead, NJ
Fast, professional and courteous. Ben explained everything to me and fixed my door very quickly.
- Joe D
West Orange, NJ
Prompt response to request for service. Comprehensive assessment, with timely delivery. Rapid completion of work. Written report furnished. Full customer satisfaction.
- Alan Lippman
Denville, NJ
I called Precision because of a problem with the wall remote for my garage door opener having sustained some damage. Since they had been very helpful in the past when I needed a new door and remote installed, I didn't hesitate to contact them for this problem. As usual, they were very helpful from the customer service rep that took the call and scheduled the appointment to the technician (Tim) who came and made the necessary repair. I would recommend Precision to anybody who needs repairs on an existing garage door & opener, or who need a new one. They are very courteous and helpful and we are completely satisfied.
- Kenneth Rasa
Washington Twp, NJ
Tim arrived during the scheduled time and expertly installed a new garage door opener and replaced a broken torsion spring. He was very knowledgeable, polite, and professional, and a pleasure to work with. I would definintely recommend Tim and Precision.
- Keith
Wayne, NJ
Excellent. A nice kid and very knowledgeble.
- david finkler
Butler, NJ
Vince called ahead (1/2 hr) Excellent! Very courteous--listened to my comments and answered questions very knowledgeably. Worked efficiently and conscienciously. The door works smoothly-like new. I would recommend your company and Vince to anyone who requests the need.
- Geraldine
Hewitt, NJ
I called in the evening and the technician came the next morning as requested. He explained what work was required, gave me fair pricing, and told me how long it would take. He repaired my garage door immediately and it took no longer than he said it would. He acted in a professional and courteous manner. I couldn't ask for more.
- Daniel
Mountain Lakes, NJ
Friendly, informative, competent, polite, efficient, prompt A pleasure to work with!
- Marc
Berkeley Heights, NJ
Thank you for the great and efficient service. My door works really nice now. So much easier than before. Tim was great. Showed me what was wrong and to to fix it. The eye was the initial problem, but further investigation showed the rollers were really bad and in need of repair. So glad Tim had everything on truck that ws needed. Will definitely call you all again and will refer you to any one I know who needs assistance. Thank for the kind, courteous and efficient service.
- Dianne
Long Valley, NJ
VInce was very professional. He called of head and was at my home at the designated time. He explained what he was doing and why. I was thoroughly impressed with his knowledge. Thank you very much.
- Cathy Gardner
River Vale, NJ
Anthony was great. 5 Stars!!!!!!!! He was polite, neat, and did a great job. I would def. recommend your company based on my experience. Love the new openers, they are sooooooo quiet! And the new lights really make it easier to see in my garage. Wished I had done this a long time ago. :) JB
- Judie Bracco
Mt Olive, NJ
Even though the repair on my garage door was minor, I have to commend Anthony for his expertise and prompt service. He certainly knows his way around garage doors. He also gave me some hints for the future of my door and the opener. I would recommend Precision Garage Door Service to anyone. The service is quick and the price is certainly reasonable. .
- Birgitta Bloom
Maywood, NJ
WE LIKED EVERYTHING ABOUT YOUR COMPANY !!!
- FRANK AND JEAN MCCOY
Product:
Bloomfield, NJ
GREAT JOB
- MARY TETZLOFF
Product:
Budd Lake, NJ
We needed to have the springs replaced on our garage door system. Tim was courteous and very thorough. He called to let me know he was in the neighborhood and would arrive shortly. He explained everything carefully and in terms I could understand but was not condescending. I would highly recommend Tim to other people.
- Lori Jandura
Bloomfield, NJ
MOST OF ALL I APPRECIATE THE PROMPTNESS
- MARY TETZLOFF
Randolph, NJ
Service performed was the removal of two older doors and hardware and the installation of two new doors and hardware. Based upon the presentation of Steve Mathews, the work of Zsolt Mohnansky, the assistance of the office staff, I would recommend your company any time.
- Daniel A. Hamner
Clark, NJ
VERY SATISFIED
- ROSE ZUKOWSKI
Ridgewood, NJ
Brian was excellent, very pleasant, very knowledgeable. He performed the work very fast and to our total satisfaction. It was a pleasure.
- Emilio Fandino
Morris Plains, NJ
Garage door was found to be in very good condition. I had all of the hardware components replaced and a new door opener installed. The work was done quickly and neatly. Tim was professional in his explanation on how the system works,the safety features and the guaranties.I was out to have one spring and a cable replaced--after Tim showed me all of the bad and exhausted parts I had him do a complete overhaul.Now I feel safe.Thanks Tim
- Joe Serino
Clark, NJ
Excellent service. Jeff was very professional, courteous, and neat. I would certainly recommend to others.
- Rose
Livingston, NJ
The technicians did a great job fixing my garage door. They arrived on time, were very professional and explained all of my options to me. I also very much appreciate the fact that your company was able to schedule a visit to my house so promptly...I would definitely recommend your company. It's been a while so unfortunately I don't remember the technicians names.
- Barbara
Ho Ho Kus, NJ
Everyone in your company was professional and very pleasant. Brian arrived at my house within the time frame I was given, easily diagnosed the problem with my garage door opener, made the repair, and cleaned up without any problem whatsoever. This was the second time that I used Precision and would definitely call again in the future.
- Michael Schwartz
Somerset, NJ
LOVELY YOUNG MAN ENJOYED THE SERVICE CALL
- NAOMI GLANZBERG
Haworth, NJ
came on time. excellent service! I would recommend your company to anyone who has trouble with garage door.
- Hideko Ramsey
Hillsboro, NJ
Vincent called prior to his arrival and told me he would be there in 30 minutes. He explained the work he was going to do and was finished in about an hour. Very friendly and knowlegable. Great work.
- John Adamusik
Hillsboro, NJ
Vincent provided outstanding service in repairing my garage door. He is knowledgable, professional and curteous. He performed a throughouh inspection and explained the options available to me. I am extremely pleased with the work performed and asked for Vincent's business card. I have every intention of recommending Precision to my friends and utilizing your services again (at my new house - I'm certain my current home is solid for many years to come)! Thank You!
- Linda B
Randolph, NJ
Ben's knowledge of the equipment he was repairing was impressive. He showed me what caused the problem and how to repair it, but also knew WHY certain things needed to be just so. He said it was because of your good training program, but I think it was also due to his desire to do it right the first time. That's always a sign of quality.
- Sue
License
NJHIC License #13VH03118600
The new doors and openers are excellent! The tech was professional, knowledgeable about the product and gave an in depth lesson on operating the openers and doors. He was very neat in appearance and he removed every bit of scrap and debris from the premises.
- Jack Thomas