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Rob Z

Rob Z
Leadership Team
Reviews: 315
Average: 4.93 stars
Background: 6/21/2017
Drug Test: 7/11/2019
Rob Z has received 315 reviews, averaging 4.93 Stars:
1 2 3 4 5

Rob Z's Bio:

Rob grew up in Livingston, New Jersey. He then graduated with a Bachelors Degree in Psychology from Montclair State University. In his free time, Rob enjoys running and competing in races when possible. He loves spending time with his family, especially his 4 nephews, who look up to him as a role model.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is a 5 star company from start to finish. My experience on the phone with customer service let me hang up with a smile on my face and a sigh of relief that they would come on a Saturday. I knew that the technician would call me a half hour before he came. When he came, Rob was knowledgeable, courteous and friendly. I just knew that he was trustworthy, as well. He explained everything to me and made me feel comfortable choosing the service package. Very professional through and through! This is the 2nd time I have used Precision and I would highly recommend them to anyone who has a problem with any aspect of their garage door.

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our service man was very professional and came very promptly in fact he was here within an hour of our call which was amazing thank you very much for everything we will recommend you

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They installed our garage before and have been always on time and efficient when called. The technicians are always smart, well-trained, professional and friendly.

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. Tech was courteous, professional, and knowledgeable. He performed in an expedient manner and also gave me an education in garage door maintenance. Hang on to this guy!

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Without having to ask, they offered to waive the service fee because they couldn't come out the same day. Rob, the technician, was knowledgeable, honest, and professional. I was a little apprehensive that they would find some other way to charge me extra, but on the contrary - excellent service and prompt.

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

dependable. used you for three homes.

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent job done, very happy with service and technician that came out.

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I requested a general service call and to have a keypad replaced. Rob Z was exactly on time and immediately assessed the amount of work that needed to be performed and presented me with and estimated cost. He efficiently performed the required work and provided a solution to the unexpected problem with installing the new keypad. He verified that everything was working properly before he departed. Precision will always be my first call for garage door problems.

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Rob Z Service Provided:
Garage Door Opener Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called for same day repair. Rob was on time, polite, and very knowledgeable. Diagnosed the issue and recommended a fix without a hard upsell. Install was done quickly. Would highly recommend Rob.

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Rob Z Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rob , our technician was wonderful... very knowledgeable and personable. He came within the time frame promised and did a great job

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Rob Z Service Provided:
Garage Door Repair

Product:
Cables

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I requested a service call only to diagnose an issue we were having with a "noisy" garage door without any actual malfunction. Your service tech, Robert Zuniga, was excellent. He was professional, very knowledgeable and courteous. He explained the issue and provided recommendations for repairs and options if we decide to make any repairs. We are reviewing at this time and will decide sometime in the future if we want to go forward with any repairs. We have used your company previously and have always been completely satisfied. Thank you.

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service, quick and friendly.

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Polite, on time and job well done

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Rob Z Service Provided:
Garage Door Opener Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had the garage doors installed 10 years ago. Had an issue with a broken cable. Repaired under warranty with a service charge. Parts were free though.

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very satisfied. Came on time. Rob Z did a great job. Very professional.

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Rob Z Service Provided:
Garage Door Opener Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent work. The tech was polite, very efficient and explained any questions I had with professionalism.

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rob was a nice polite young man. Knew what he was doing and answered all my questions and concerns about my door. I would totally recommend your company. Thank you

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very informed and did exactly what was needed.

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Reputation

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Rob Z Service Provided:
Garage Door Opener Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rob was courteous and explained the problem and our options for the repair. Initially we were going to do just a part, but with the 'package discount' we tool the package deal. Thank you,

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The initial phone contact was very professional. The technician (Rob Z) showed up within the prescribed window, very friendly and also professional. He proceeded to evaluate the problem and provided a clear explanation and of the evaluation, recommendation, and warranty. While I thought the cost was high, policy accommodations (coupons, discounts) were applied at my request. The work done was excellent and when Rob left, the door to was working like new, and to my complete satisfaction.

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technicians are always helpful, knowledgeable and professional . They are always prompt with your appointment . Definitely 5-Star Dervice !!

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dan and Rob were the techs on this job. I am very pleased with the care they took to be sure that all went well with the service . I would highly recommend Precision to anyone that is in need of such a service.

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Rob Z Service Provided:
Garage Door Repair

Product:
Springs

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt excellent service. Technician arrived at time he said he would and completed the install in about an hour.

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision door people are picture perfect from initial call to completion of the job took less than 16 hours. Amazing. I called on Friday 2nd March at 6PM to get a new garage door opener and replace springs for another door. They gave the appointment for Saturday 3rd March 8-12 noon. Doug Zuniga arrived at 9AM and took me through various options that I have in a clear and precise manner. After agreeing for the above services, Doug did an excellent job and showed me what all he did and left the place immaculately clean. Doug knows the job extremely and is well trained and very well mannered. First time a home service that I am extremely satisfied and would recommend highly Precision door. I give them a FIVE STAR ***** rating Kumar

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A Response from: Doug

Thank you very much Kumar for the nice review . Your technician's name was Robert Zuniga, Doug is the owner.

Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very nice man explained everything to me very polite

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Rob Z Service Provided:
Garage Door Opener Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the service I received. The technician (Rob) was very courteous and explained the problem with my garage-door mechanism clearly.

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door was making so much noise and I had put in a new garage door opener last April, so I couldn't understand why it was so noisy.

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Rob Z Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 Star Professional Knowledgeable Quick

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech showed up on time and was very professional. Explained different options and completed the work in a timely fashion and to my satisfaction. Would definitely recommend.

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Leadership Team: Rob Z
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Bergen County

(201) 977-4870

(201) 977-4870
Morris County

(973) 975-4631

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Essex County

(973) 577-7920

(973) 577-7920
Hunterdon County

(908) 271-4227

(908) 271-4227
Passaic County

(973) 975-4631

(973) 975-4631
Somerset County

(908) 333-4087

(908) 333-4087
Sussex County

(973) 577-7920

(973) 577-7920
Union County

(908) 333-4087

(908) 333-4087
Warren County

(908) 271-4227

(908) 271-4227
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