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about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 10206 reviews, averaging 4.93 Stars:
Mountain Lakes, NJ
Product:
Service Technician Team : Kevin S
Chatham, NJ
Great service! Called to let me know he was on his way. Arrived right on time. Informative, efficient, polite. Knew exactly what was wrong in minutes. Answered all questions and gave unsolicited helpful tips. Definitely recommend Precision to anyone with a garage!
- laurie romei
Long Valley, NJ
I called your office to get a better idea as to the time I could expect your serviceman. He called me shortly after to let me know that he would be at my home in 45 minutes. I really appreciated that! He was very polite and explained everything to my understanding.
- Arlene Ballenberg
Parsippany, NJ
Great service. Kevin Bond was very knowledgeable and fixed the problem immediately. He called before he came and was right on time. Thank you for an outstanding job.
- Ben Lobel
Scotch Plains, NJ
My original garage door opener was over 13 years old. It was extremely noises and at the end of its useful life. Your installer, Kevin Nix arrived when he said he would and within an hour we had a new, quieter door opener installed. The installation was neat, clean, and Kevin programmed and explained its operation. 5 out of 5.
- Eric Mason
Product:
Raritan, NJ
Lou called about 30 min before showing up to confirm and gave me an estimated time for arrival. Upon arriving he was professional and went over the work and options available. The work completed was great. I would definitely use Precision and Lou again for future work!
- Adam Green
West Orange, NJ
Our service tech Chris was great! Very knowledgeable and a very nice guy to boot. He was prompt and knew what he was doing. He fixed our garage door that wouldn't stay down and replaced a keypad and checked everything else. We called Precision because they installed our garage doors 10 years ago.
- Leslie Rosenblatt
Product:
Union, NJ
Lou was very helpful and replaced both springs, rollers, wires, etc. The garage door sounds much quieter and runs smoother. There was an issue with one of the wires in my garage and Lou returned two days later to fix it at no charge. I do believe the price for all of the work done was not cheap, but am hoping that I will never have the need to replace the garage door parts again.
- Lisa Brophy
Bedminster, NJ
Lou, my technician, was on time, courteous, professional and thorough. Would definitely use Precision again and would ask for Lou. He diagnosed the problem and ruled out a damaged sensor. Lou then determined the problem was a damaged sensor electrical wire. Repaired that skillfully. Also installed safety cables on two units which he recommended and i thought it made perfect sense.
- Curt Artis
Maywood, NJ
Precision staff were all very professional and worked with me to find the best solution to my situation. Technician was on time and answered all questions. Helped with decision process when needed. If I ever needed another garage door, I would definitely call them first. And I will surely use them should my door need any service.
- Meryl Surgan
Product:
Ringwood, NJ
Chris Karnacewicz was my service technician. He was prompt and called me before he arrive which was 10 minutes before his scheduled four hour window arrival time. Christ is a very polite gentlemen who is highly qualified. He quickly examined the entire garage door mechanisms and determined exactly what needed to be done and explained what he was about to do and asked for my concurrence. As soon as he received my approval he retrieved his tools and parts from his well stocked truck and began his repairs without a moments hesitation. I would certainly give Chris five stars plus. Chris knew what he was doing from a technical perspective and from a customer relations perspective he was very respectful and polite. I would say that he is a great asset to your company. I will recommend your company based on the example and service bench mark Chris set on my service call.
- Gerard Federici
Livingston, NJ
Job well done. The technician is skillful.
- Ching973 Chen
Bedminster, NJ
Brian and Lou did an excellent job installing the new opener. The were fast and neat. They explained clearly how everything worked. I am very pleased with the service I received.
- Doris Schumacher
Product:
Door Division Team: Lou R
Bedminster, NJ
Outstanding products and service. Installation of both our new door and motor was timely, as promised and flawless. Technicians were knowledgeable, accomodating and personable. They did an excellent job and we couldn't be more pleased with the result. Thank you!
- Mary & george Fleck
Product:
Door Division Team: Lou R
Cranford, NJ
They were great. Showed up on time and even checked to see if the repair was covered under warranty, which it was. I'd give them 5 Stars
- David Pollock
Saddle River, NJ
Eric did a fine job. On time a very professional.
- Joe Mcsweeney
Somerset, NJ
Extremely professional and incredibly nice. Lou was our technician, he was just fantastic. Totally recommend this company.
- Danielle
Wayne, NJ
Based upon this experience, I would definitely recommend Precision. Lou, the technician, was polite, personable, knowledgeable, and very patient while we waited for approval to go ahead with the work. The rebuilt door works great!
- Kathy Titko
Roseland, NJ
We were very pleased with the installation of our new garage opener system. Our installer, Tim, was very pleasant and extremely helpful in explaining everything to us. He even showed us how to program a new vehicle to the system. We were very impressed by the promptness and great customer service he gave us. He is terrific and very knowledgeable.
- Arlene Dolce
Product:
Wood Ridge, NJ
Doing research on the internet, I decided to call Precision. From their first visit to give us an estimate, to the installation of the garage door, the technicians were professional, explained what was needed and would be done for the installation of the garage door. They answered any questions we had and explained the operation. A five star rating from beginning to end.
- Christy Yuhasz
Product:
Chester, NJ
Amazing service! Very professional! I am so glad I selected Precision. I am extremely satisfied.
- Sevos Varsos
Product:
Morris Plains, NJ
I had my door repaired yesterday and worked with Tim. I was thrilled when he called me about one hour prior to arrival so I knew timing for the my Saturday. He was pleasant and friendly. When he arrived we discussed the issues and he actually informed me that the doors were cracked b/c they were incorrectly installed in the first place. His knowledge was incredible and so technical and detailed about both sides. His explanations were thorough and he didn't insist I purchase anything. He also, which I appreciated, told me costs of each thing we discussed as we discussed it and I made my decisions from there. I had no idea who to call and had three companies I called around to and decided on Precision as I saw it was a local company which is something important to me. I have to say I was so happy with the service and Tim and how well the call went I wrote his name down so when my second door goes (and it will) I will ask for him specifically! Tim well represented your company and should be an example for all of your employees on what a stellar technician should be. I wish I worked with people like Tim ... b/c it really isn't that difficult to be friendly, personable and work well with people when you are doing your job. My doors now work and I am incredible happy with the experience start to finish. My invoice was promptly mailed as well since the company isn't using printed invoices. Tim made me sure I would use Precision again and I greatly enjoyed working with him. A++++ for Tim and Precision.
- John Capalongo
Elizabeth, NJ
5* Tim replaced a malfunctioning remote and installed an outdoor remote on the garage itself.
- Bernard Fliger
Product:
Elizabeth, NJ
Lou R is A++++ tech. Very knowledgeable of his work, and customer care skills awesome. Definitely I will used him again for my door services. Tnx Lou.
- Gabriel Gonzalez
Morris Plains, NJ
Kevin Nix your service. Technician was Very professional, happy with his service Will highly recommend him and precision To family and friends. Thank. You
- Alex Gonzalez
Product:
Cranford, NJ
Rob was a great technician. Felt like I knew him when he got to my house thru your advertisement of all your techs before they come. Prompt and very well mannered and knew his job. Very happy with the service. I would use Precision again.
- Lorri Lospinoso
Sparta, NJ
Kevin N and Precision Door get a Five Star Rating! On time, quick, efficient and pleasant. Got the job done!
- Mrs. DON Strohsahl
Stockholm, NJ
Very good service and repairman. I would give you 5 stars with no probleml
- Barbara Velkers
Allendale, NJ
It took less than 24 hours to make the call and have my garage door fixed! Kevin B. was very professional and friendly, and gave me a few options for fixing the door. I am very happy with the service that we received today!
- Margo McDonagh
Washington, NJ
Rob came out and did and excellent job repairing both doors for us. He showed up on time, was polite and courteous, explained what was wrong and showed me a variety of options to resolve the problem. Once I made the selection he completed the job and I am very happy with the outcome. I will definitely use Precision again! You made it easy and convenient. That is probably why you are as busy as you are!
- Tim
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Definitely 5 stars!! Your technician was knowledgeable, answered all my questions fully and was efficient and organized. It is always great to do business with people who are top notch at their jobs.
- tom george