Garage Door Repair in Northern New Jersey - Page 50

Kathe Bettis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Making an appointment with Precision Door to repair or replace my garage door opener was quick and easy. I called on Tuesday and was scheduled for an appointment on Wednesday. Matthew, the technician, called before the appointment time and was able to come earlier than expected. He was friendly, courteous and professional. He looked at the existing opener which was more than 25 years old and explained the costs of trying to repair it versus replacing it. After I made the easy decision to replace it, he took time to understand how often I used the opener and discussed the three available models with me to help me determine which one best fit my needs. He installed the selected model quickly and efficiently and demonstrated the use of the indoor and outdoor keypads and the remote. I am 100% satisfied with service performed and the new opener and would recommend Precision Door to anyone who needs garage doors (I had mine replaced by Precision Door several years ago and they still look beautiful) and/or openers.

Jeffrey Nickel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Having nothing but good things to say about our technician. He was friendly, nice, and punctual. What I have an issue with is the billing practices of this company. Besides their very high prices and upsell on things, they charge a 3% fee to use a credit card. That is outrageous for a company this size. Additionally, a $15 fee was added to our bill which was suppose to be taken care of at time of payment. When payment came, the amount was still the same when the fee was applied despite assurances it was taken off. The fee never came off and it was not until I pressed that it wasn’t that it magically came off and was at the correct price. Very shady billing practices.

Susanne James

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everyone who I have interacted with at Precision has been wonderful from the scheduler, dispatcher to the installer. Dave Paz who installed our new opener was amazing. He explained all the options and what would work best for me. They also replaced our garage door 2 years ago. I highly and emphatically recommend!

Janet Newell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service we received to repair our garage door could not have been better! It was timely, efficient and a pleasure to work with. Doug took care of every detail - explaining the problem and fixing it in a very timely manner. Your company is very efficient and great to deal with.

Claudia Liloia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Have used precision door service several times and they never disappoint! I was able to get an appointment same day and have my garage door fixed ! Highly recommend them! My technician was Michael and he was very professional!

Ken King

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Xavier is skilled tech with terrific personal business skills……a credit to your company. He knows his stuff ! and will, some day soon, have his own franchise. He understood the issues and how to correct them quickly. Only thing is……I should have called Precision first ……as I wasted/was ripped off nearly $800.00 by another by another company that ONLY replaced two springs. Garage door issues …..who you gonna call……PRECISION !!!

Lizette Ortiz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Service!, Great representirive and amazing work. I will always use Precision for our purchases and services.

Dan Cappio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

technician was on time, courteous and professional.

Amelia R

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very pleased that a technician was able to come out to our home on a Sunday, the day we called with an issue. Unfortunately, our system needed more than repair, it needed to be replaced. We have had service from Precision before, and are pleased with service provided.

Caryn Gates

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wow - GREAT service, and a job well done. I very much appreciate the weekend service call--without having to pay an after-hours surcharge which made contracting your services even better. Gafur did a great job, was attentive and understood my concerns and priorities for the garage door repair.

Amir Alon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks Doug for a fast and professional repair job. Appreciate you showed up early!

Jessica Sanders

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John was great! He showed me the problem with my opener and gave me several options on what to do with no pressure to decide. Thank you so much, John, for making the replacement an easy process!

Paul Parris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional

Steve Schumer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'm in my 60's, been a sales executive for 44 years with IBM. Garage door opener I had installed 36 years ago broke yesterday. Hadn't needed servicing in more than 20 years (!). Knew of local servicer, but wanted to shop a bit. Looked online and found Precision. Was very impressed with online ratings from customers, as well as A+ rating by Better Business Bureau. Called both local servicer and Precision. Better initial impression from Precision, so went with them. Such a great experience right from the get-go. Thorough, detailed. Locked in appointment. Got email and text follow-ups. Got a surprising text from Rob, the Service Manager. Talked with him and appreciated his reaching out. Technician called ahead as they said he would, came on time this morning. Young but experienced, very professional, came across as genuine and trustworthy -- Xavier Ramirez. He explained all the options, which he recommended I go with and why. Decided to replace my whole system, and though I was in no rush, it was all done within a couple of hours. Xavier then took the time to demo the new system, explain everything. Never felt like he was in a rush to get to next appointment. Very much appreciated his and Rob's whole approach to customer satisfaction. Great job by both. Will definitely do business again, recommend to others. Thanks for everything.

Lori & Ray Jandura

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was quick and complete; the technician, Luke was very knowledgeable and explained everything in detail and let me know my options on all parts to make an informed decision. Their response time was fast and follow up impressive. I would definitely recommend their services.

Bernie Rogalski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent same day service tech arrived on time fair price would highly recommend.

Brian Propfe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service for broken spring. Jeff Clemente was professional, kind, friendly, and explained the whole process. He gave options and fixed the issue in a very timely fashion at an affordable price.

Maurice Kelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gratified that the company stands behind it’s work

Elizabeth Lawrence-Prober

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision installed our door years ago and we have it serviced when needed -service always solves problem -on time efficient service

Steve Strickman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The Precision Garage Door technician, Gafur, was on time , courteous, and did a great job repairing our garage door. Highly recommended.

John DeLucca

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent prompt service.. Erik was very responsive & knowledgeable!

Michael McCarthy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional. Well done!

Tara Labrosse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alan did a great job, answered all of questions, fixed everything and then some. He was a pleasure to work with.

eleanor silverman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent! Very professional! Great job!! We are very satisfied with the service we received!!

kevin caldaro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Neighbor referrals.

Pam Mansfield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. Technician was very professional and explained everything he would be doing.

Lee Pentea

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

All I have to say is that today I was fortunate to meet Alan Ramirez, a young but very knowledgeable technician with an honesty and integrity never met before in my entire life. I will count on service from Precision forever. Thank you Alen. Lee

Donna grossman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alan Helped me with my garage. He was very professional. Answered all my questions and was very informative. he has a great way of communicating and was very interested in helping me the best he could. I am so very grateful. He is a wonderful employee.

Manish Israni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I worked with Alan from Precision Garage Door to install a brand new system in my garage. Alan was extremely professional, knowledgeable and courteous. He knew exactly what needed to be done and explained everything to me clearly and patiently. After the work was done, Alan showed me all the features of the new system. I’m very happy working with Precision Garage Doors and Alan.

Adam Hoffman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alan from precision doors did a fantastic job. He was prompt, friendly, professional, and was able to quickly address and repair the issue.