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about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 10155 reviews, averaging 4.93 Stars:
Vernon, NJ
Readington, NJ
I have reached a point in my life where I think Customer Service no longer exists --- then I called Precision Garage Door. I will admit, I hate the voice prompts one has to go through to get to a human, however, once past that everything was amazing. My appointment was arranged quickly for the next day, and pretty much to "my convenience". This only happens when you're not waiting - I had a previous appointment , James showed up at the beginning of the 2 hour window (and wasn't that so much better, a 2 hour window, not 4 or 6) and unfortunately my appointment was running late, but he waited. He offered a couple of solutions, explaining each. Once I made my decision he set to work. He was quick, efficient and neat. James was a very pleasant, articulate individual and had an answer for all my questions. I wouldn't hesitate to call Precision again if I needed too, and I highly recommend this "customer" focused business.
- Renni Turillo
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South Orange, NJ
David was on time, efficient, and courteous. Thank you.
- Ross Robak
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Service Technician Team : David P
Wantage, NJ
Excellent communication. Technician was prompt courteous and very knowledgeable. Appreciated his kindness and quick resolution of our issue. Will use this company again.
- James Bolte
Fairfield, NJ
Alan did a very professional job when repairing my garage doors. Thank you
- Susan Pestrichello
Clifton, NJ
5/5 Stars - Exceptional Service from Ethan at Precision Overhead Garage Door Service! I recently had the pleasure of having Ethan from Precision Overhead Garage Door Service come to my home to fix a broken garage door spring. From the moment he arrived, Ethan's professionalism and friendly demeanor were immediately apparent. He quickly assessed the situation and explained the issue with the broken spring as well as some other deficiencies pertaining to my garage door. Ethan was not only punctual but also remarkably efficient. He had the new spring installed and the door operational in no time. His thoroughness ensured that everything was working smoothly, and he even took the time to check and replace other parts of the door mechanism to preempt any future issues. What stood out the most was Ethan's personable nature. He made what could have been a stressful experience quite pleasant with his engaging conversation and clear explanations about maintenance tips for my garage door. His expertise and willingness to share knowledge made me feel confident in the service provided. If you're looking for timely, knowledgeable, and thorough service, Ethan from Precision Overhead Garage Door Service is the person to call. He truly exemplifies what customer service should be. Thank you, Ethan, for your excellent work!
- Chris Davidson
Union, NJ
Technician was great. I felt comfortable with him and feel trusting of his estimate. Pretty sure that I will go with your company.
- Beverly Porter
Riverdale, NJ
Tom was excellent. He quickly diagnosed my garage door issue and was very creative on correcting the issue!
- Stuart Halperin
Scotch Plains, NJ
The whole experience with a precision was easy and professional. From scheduling right through to the repairs. Kevin our repair expert was excellent. Courteous, efficient, informative about the process and did a great job replacing our garage door springs and rollers. I highly recommend Precision.
- Richard Hille
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Service Technician Team : Kevin S
Westfield, NJ
Service and communication were excellent. 100% across the board.
- Joseph Tilocca
Westwood, NJ
We found Precision Door reliable and very professional!Mike came on time and showed us our options for a new garage door.The process took about 45 minutes,and he explained everything clearly.The order took about 2 weeks,and our installation appointment was made for the next day!Wow!So quick; Julian finished the job in about 2 1/2 hours!The door looks beautiful!Bravo!We recommend Precision Door-They are tops!!
- Elizabeth Gheno
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Washington, NJ
David was professional, courteous, and knowledgeable. He was able to quickly diagnose the issue I called for, show me My options to fix it, give me recommendations, and took care of everything. I would have David back for any issues I may come across in the future
- Branden Werner
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Service Technician Team : David B
Glen Rock, NJ
Service was quick, well-done, and altogether painless.
- Sheila Hittman
Wayne, NJ
Your tech showed up on time and corrected the problem very efficiently Jon gets a 5 star rating from me!!
- Rich Palinski
Morristown, NJ
I had used Precision to fix our garage door mechanisms in our previous house in Randolph, so when the lifting cable snapped in our new home I didn’t hesitate to use them again. Ethan gave options of what could be done to fix the problem as well as, at my request, sort out the noisy 2nd garage door. We discussed options and I am happy with the one I went with. Both doors now operate smoothly and the noisy door is now very quiet. Rollers replaced on the noisy door and springs and cables replaced on the other door. Ethan took the time to show me maintenance lube points to keep things moving smoothly. Happy customer.
- Tony J.
North Caldwell, NJ
Kevin was great! Very kind, knowledgeable, and thorough. He was able to answer all of the concerns puts you at ease. I highly recommend Garage Door Precision! Thanks again for the superior service.
- Alex Pascual
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Service Technician Team : Kevin S
West Orange, NJ
My husband and I just moved into a beautiful house in West Orange and found that our garage door opener was not working properly. We chose Precision Garage Door Service here in NJ because of its proximity to our home and its great reviews, which are well-deserved. Ethan, who had been assigned to help us with our problem, was great. He found that the device was very old and gave us the option to replace it or have it fixed for the time being. We opted for the latter and he skillfully and swiftly fixed the problem. The company itself is very professional; Rob, the service manager, let us know that we would be alerted before Ethan's arrival. Will call them again when the time comes for us to replace the garage door opener. Thanks, Ethan, and everyone at Precision Garage Door Service!
- Lourdes Tomlinson
Morris Plains, NJ
We were very pleased with the service we received. The company has a good reputation and certainly lived up to it. The company was very attentive and customer oriented. We would definitely recommend them.
- J Nazimek
Clifton, NJ
It took a couple of visits to get the issue resolved. In less than one year we required two visits on a new opener. The culprit was the new design of the sprocket which was causing the belt to be offline and cause the loud knocking sound. Precision replaced that part with an old part from an older motor. The dust guard could not be installed due to the shape of the part, but our garage is clean - told not an issue. It's not Precision's fault that LiftMaster has a design fault, but LiftMaster should provide replacement parts at not cost - like a recall. it's a problem. May need to not sell that product, but appreciate the Precision resolution at no charge and saving of the motor and belt before things got worse.
- Linda Lehr
,
Hey if you’re looking for a company that can work on your garage door these are the guys! They got me an appointment that worked for my schedule that wasn’t a month out and got the job done without several trips to the store for parts. Excellent technician, fast and neat! I highly recommend Precision Garage Door!
- Bill Laban
Kinnelon, NJ
Want a pro tip? Book with this company and ask specifically for Service Technician, John Delpiu. John was so kind, informative, and accommodating, offering us all the appropriate and needed information to make an informed decision about our garage door repairs. What was supposed to be another stressful "to-do", John made simple. And the final outcome was wonderful. We trust John. Thank you!
- Hye Lee
Stewartsville, NJ
Luke was pleasant, knowledgeable, friendly and efficient. Communication from Precision was excellent. Luke went over and beyond to explain what he was doing each step of the way. The cost of the repair was a bit higher than expected, but now my garage doors are quieter and actually work. Money well spent.
- Amelia Benka-Coker
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Service Technician Team : Luke S
Denville, NJ
I have been a customer of Precision for many years. Their service is consistently exceptional. Today I had the pleasure of meeting Kevin and John who came to install new keypads for the outside of the garage. While they were here they also inspected the motors to make sure they are running properly. Kevin and John were very thorough, very courteous and answered all my questions. Thank you as always for the great service you provide.
- TCio
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Service Technician Team : Kevin S
Whippany, NJ
Very satisfied with Precision Garage Door Service! Was able to get an appointment right away for a tech to come out to repair our garage door. Our technician Xavi Ramirez arrived promptly, was very courteous, knowledgeable and kind. He explained what was needed to replace the motor on our garage door and took the time to show us different options to choose from. Outstanding customer service from start to finish! Highly recommend Precision Garage Door Service!
- Maggie F.
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Service Technician Team : Xavier R
Mt Arlington, NJ
The guys were efficient, polite and on time. I have used this company in the past and so has my Dad and we have never been disappointed. The service came with a 7 year warranty which is good to have.
- Fran Terranova
Englewood, NJ
I booked my appointment on line after midnite It was confirmed within minutes and less than 8 hours a technician showed up and fixed the problem. Thank you Jon for your service and your friendly attitude. Efficient and Reasonable - highly recommend !
- Valerie Huttle
Mountain Lakes, NJ
The service we received was excellent. They were fast, professional and helpful. I would highly recommend Precision. Very Satisfied Customer, Fran (Morris County)
- Fran
Sparta, NJ
Excellent experience! The service technician --James Nicoll, was outstanding; courteous, professional, knowledgeable, and answered all my questions.
- Al Piacentine
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Roseland, NJ
Ethan solved and fixed the problem with my garage door. I would recommend Precision.
- Danielle
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Service Technician Team : Ethan T
West Milford, NJ
Luke and Rob are "A" list! And I don't say this lightly. Excellent knowledge, service, and fast as well. I would highly recommend them both and their company. Matt, West Milford Homeowner.
- Matt Begyn
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Service Technician Team : Luke S
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Great job. On time. Everything as it should be.
- Alexander Smith