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about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 10209 reviews, averaging 4.93 Stars:
Hillsborough, NJ
Product:
Scotch Plains, NJ
I contacted Precision on Saturday evening when our electric garage door opener completely stopped working. I was able to arrange for an appointment on Monday afternoon. Kevin called in advance to let me know he was on his way. He arrived with all necessary parts needed for our repair on his truck. Kevin provided product information, and fully explained all the issues related to the problems with our garage. He evaluated our problem very quickly, and was able to complete the repair in less than one hour. I was very impressed with his professional, patient, and knowledgeable explanation of our garage door issues. We needed to replace all rollers, cables, and springs. Our garage door now works like new! Every step of our experience with Precision, from our call to make an appointment, to a very positive experience with Kevin, and follow up with emails asking if we were satisfied with the work completed led us to offer this excellent recommendation for this company. I would highly recommended Precision!
- Robin Koerner
Denville, NJ
All staff was very pleasant and professional. I initially called because I had put off replacing the openers on my garage doors for too long, and damage was done to one of the doors as a result of all that shaking and rattling. There was definitely some miscommunication initially, as they just replaced the doors and tracks but not the openers. Again, the staff was very professional even with my frustration after this happened, and I have to commend th company for standing behind their work. They came back to install two new openers and now everything works perfectly.
- Jeff
Product:
Clifton, NJ
We initially called for a spring replacement. Upon examination, our technician pointed out other broken and/or damaged components (this was not much of a surprise to us - the door was old and difficult to open even before the spring broke). He offered to fix/replace those parts but also stated that he could do a rebuild package and that the overall cost would be similar. Given the state of the door we chose to do the rebuild package. He worked quickly and efficiently and didn't mind my children watching (they are fascinated by such things). Our garage door moves so easily and smoothly now and feels much safer now. We are very pleased.
- Eugene & Kelly
Product:
Montclair, NJ
service was excellent definitely 5star thank you
- William Thomson
Andover, NJ
Excellent!!
- Denise Leifken
Alpine, NJ
Excellent work on 25year old garage...garage working like new after technician michael finished the work replacing springs, rollers, pulley, and cables
- Venon Kocylowsky
Product:
Wyckoff, NJ
Would definitely recommend you service.
- Kathleen Grubb
Product:
Montclair, NJ
Take all the worry out of a very once in a while repair. I have had two doors repaired, and both times I could not have asked for more timely, professional and competent service. Frome scheduling to service they are fantastic. I recommend them unclodintionally!! And, they come out on Sundays if you need them. Just top notch ll the way. Amy - Montclair, NJ
- Amy Bergen
Wayne, NJ
Very satisfied. Came on time. Rob Z did a great job. Very professional.
- Anthony Germinario
Little Falls, NJ
Lou was exceptionally helpful explaining the operation of my new belt drive garage door opener. Installation and removal of the old unit was done quickly and neatly. I am a repeat customer and would highly recommend Precision.
- Fred Hafele
Product:
Door Division Team: Lou R
Park Ridge, NJ
I am usually not in the habit of writing reviews, but in this case, I felt compelled to comment on the excellent service provided by Lou. He arrived well within the four hour window and did call about 20 minutes before arriving to let me know he was coming. He diagnosed the problem quickly and thoroughly explained what the issue was with the garage door opener. The opener now works as good as new. Great service all around. I do plan on using Precision for all of my future garage door needs.
- Nick Tzaneteas
Lake Hiawatha, NJ
Bought a new garage door. Great price. Very professional. Called before he came. Great service. Would give Lou an excellent rating.
- Bob Blumenthal
Ridgewood, NJ
George did a great job. Very courteous and attentive.
- Jay Van kempen
Cresskill, NJ
Excellent work. The tech was polite, very efficient and explained any questions I had with professionalism.
- Bob Rodriguez
Bergenfield, NJ
Your price was compatible with the competition but much more professional. And your crew was right on time and completed the job in no time
- Mark Stucki
Product:
Glen Gardner, NJ
Installed all new hardware. Explained thoroughly and very professional. Thank you Five stars
- Cathy Singleton
Product:
Service Technician Team : Luke S
Lebanon, NJ
Met with Glenn G to discuss purchase and installation of two garage doors. Glenn was on time and very knowledgeable about the product. I purchased the top-of-the-line Distinct 320 Series doors and they were installed by Jason P. who proved to be a real craftsmen. He was on time and did a super job installing the doors. Two weeks later, I called Precision requesting an adjustment to the doors because I don't use an automatic opener and my wife who has arthritis in her wrists was finding it difficult to open the doors. I also mentioned it would be more convenient to have the same lock on each door requiring one key instead of two. An appointment was scheduled and Dave arrived on time. He replaced the two different locks with matching locks (requiring only one key) and adjusted the doors to make it easier to unlock and open the doors. Dave had my wife test the doors and she was able to unlock and open the doors with ease. Great job! Precision Door Service has a very professional and knowledgeable staff and I highly recommend their products and services.
- Ed Gaglione
Product:
Westwood, NJ
Tim was very professional and helpful. He was very knowledgeable about the various systems used on my garage door and fully explained the various options available to me to complete the needed repairs. I purchased multiple new products but the option below only allows one to be selected.
- Peter Newkirk
Product:
Frenchtown, NJ
I needed a quick review and replacement of my garage door operators and the associated springs and safety cables. Within a day Precision sent a technician to my home to assess the situation. He gave me a quote that day and within the week the same technician returned to complete the repairs. I was totally impressed with the courteous and efficient service Precision provided, and my specific technician Christopher K. was extremely competent and courteous. He arrived promptly and didn't waste any time getting the work done. Afterwards he reviewed what he had done, demonstrated how the system worked and answered any questions i had. I'd have to give them a standing ovation for their service!
- Shirley Albright
Product:
New Milford, NJ
Very good service. Explained all work done. Technician did excellent repair.
- Kathy Pappas
Product:
Little Falls, NJ
Your service man arrived on time and did a thorough check out of our system. He was very knowledgeable and personable. He recommended some minor lubrications!
- Ethel Abelson/ young
Glen Rock, NJ
Tim Rainey did a first rate job. Showed up on the early side of the time frame, presented a clear and fair estimate and got right to work. I guess I was expecting to schedule a future appointment but was pleasantly surprised that the work was performed right then and there. I highly recommend both Tim and Precision. Thanks, Chris Ivory
- Chris Ivory
Product:
Mountainside, NJ
Kevin was very helpful, knowledgeable and courteous. He explained all options for repair and completed the job neatly and quickly.
- B. Ray
Product:
Service Technician Team : Kevin S
Hackettstown, NJ
I was very satisfied with the customer service provided by Kevin. He called prior to arrival, was on time and diagnosed and fixed the issue is a very timely manner. Thank you, Kevin.
- Giselle Rojas
Product:
Service Technician Team : Kevin S
Morristown, NJ
Always there when we need you always good job
- Lewis Stein
Maywood, NJ
A rep came to replace springs and cables on my garage door. They were prompt and called prior to arriving so I knew when to expect them. The work was done efficiently. A week or so after the work was completed I needed them to come back and tweek an issue with the way the door was closing. They were very pleasant and accommodating in scheduling the appointment and coming to service the door. A week later I had the same issue and again called to have them return. Again, they were very very professional in handling the appointment and making the arrangements to have a technician return. The point being, they never made me feel as if I were just a difficult customer. They approached the return trips as if it were their first visit. I understand that things don't always work out perfectly the first time so I appreciate the follow-up service even more. There's a lot to be said about getting the job done right - and that was the end result.
- Jerry Sadler
Englewood, NJ
The technician called when he was on his way,identified himself,asked if he could come over,stated the expected time of arrival, and arrived as projected. On arriving, he introduced himself,asked the problem, and so began his analysis,and expert knowledge in solving the issues. He worked methodically,paid attention to every detail,completed the job,went through all data with us, asked for questions,cleaned up and we enjoyed a job well done.
- J.J. Poinsette
Product:
Newton, NJ
Luke and Mike did a great job. Service with a smile. They obviously cared about the quality of their work. Refreshing in this day and age.
- Rick
Product:
Service Technician Team : Luke S
Norwood, NJ
I have used Precision for years, first to install the equipment and later to maintain the garage door opener. I was highly satisfied with the service I received with my last repair. The technician was thorough and explained the problem very clearly and to my satisfaction. The service is outstanding!
- Claudia Chiriboga
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
I was very impressed with the proffechinalism of the technician. I would highly recommend this company again.Frank grasso.
- Frank Grasso