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about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 10209 reviews, averaging 4.93 Stars:
Ridgewood, NJ
Product:
Service Technician Team : Kevin S
Warren, NJ
Tim is very professional and friendly. He called me before he arrived. He explained the problem and how to fix it clearly and patiently. He also gave me the choice on how to fix the problem and explain the pros and cons on bath ways. I picked the way that I preferred and Tim did a great job. Thank you, Tim!
- jin li
Product:
Oakland, NJ
Scott and Vince could not have been more helpful. They explained everything fully, were kind and courteous, and got the job done quickly. I couldn't have been happier with the service.
- Jonathan Lauder
Product:
Bloomingdale, NJ
Brian did an excellent job resetting our remote controls and car remotes. He was professional, pleasant and competent. We would certainly request him for future repairs and installations.
- Stacey Davis
Product:
Flanders, NJ
We never leave comments or do surveys but Pete and his partner were excellent. We called and were told they would be at our house between 1PM and 5PM. Due to another job holding them up and the freezing temps, they were way late, but they kept calling and telling us they were still coming. They finally showed up at around 7:30PM and we were impressed. They fixed both door problems and did it all with a smile and very courteous. Excellent! Thanks.
- Sarah Griswold
Product:
Flemington, NJ
I just had both springs on our garage door replaced. Brian was great. He was courteous and reliable. My options were explained to me before the work was done. Highly recommended.
- Jessica Saide
Product:
Franklin, NJ
Am very happy that I picked Precision to install my doors.
- Bob Worth
Product:
Ramsey, NJ
Kevin and Robert found that the four pulley wheels were of the old aluminum type and had to be replaced.One of the four pulley wheels was damaged and was causing the door to hesitate when closing or opening the garage door. Upon replacement off the four new type pulley wheels the door functioned normally. Good job by Kevin and robert.
- Nicholas Felice
Flemington, NJ
Brian was very nice and professional.
- Paul and Jill Schaffer
Product:
Livingston, NJ
I got service that was above and beyond the call of duty from Gaetano. He was extremely professional, courteous, honest and compassionate and a generally sincere and nice human being. In today's times one rarely gets five star service, but through the ice and snow of my driveway, Gaetano, repaired my garage in the blink of an eye! Keep up the good work. He should be very proud of himself for a job well done.
- Anthony Cetrulo
Product:
Montville, NJ
I want to thank Guy for coming over to my house at the last minute last night after I got home from work. He and the man he was training were gracious to stay and fix my garage door well into the evening. He explained what needed to be done in a very "easy to understand" way and installed new rollers and a new spring. He is a very personable and friendly man and I would be quick to recommend him to other people.
- tappan denise
Product:
Chester, NJ
Great work by the team. They came by early since they were close to my house. Professional and courteous.
- Scott Valenz
Product:
Chester, NJ
Gae's professionalism and promptness allowed us to make a proper decision to upgrade our doors.
- Scott Valenz
Product:
Morristown, NJ
Very prompt service - came the same day. Our service technician, Gaetano, was extremely knowledgeable and very pleasant. He explained exactly what we needed and what he was doing. Install was quick and efficient and we are very pleased with the product and the overall service.
- Rosemary Cenatiempo
Product:
Livingston, NJ
We are very happy we chose Precision. Brian showed up early to the appointment and was very helpful explaining the new product and walking us through the installation process. Brian was very professional, and I would highly recommend Precision.
- Dana and Daniel Bank
Product:
Montclair, NJ
We called at 8:00 AM and had service before 5:00 PM the same day. Kevin S., the young man who assisted us was professional and knowledgeable. Our motor had burned out and Kevin and his co-worker were able to install a new one on the spot. Could not have asked for more.
- Louis Miele
Product:
Service Technician Team : Kevin S
West Orange, NJ
I was very impressed with the courtesy and professionalism demonstrated by Brian B. He called to confirm his arrival time, and again to advise he would arrive earlier. He was careful to explain all of the necessary service, and to be sure I knew how to operate all the newly installed equipment. I would recommend Precision to any friend or neighbor.
- Sandi Lerner
Product:
Wyckoff, NJ
Kevin provided valuable advice and performed work in a professional manner. He did NOT try to sell me what I did not need. Much appreciated!
- Edward D\'Avi
Haworth, NJ
Brian's service was second to none. He was punctual and professional and answered all the questions I had. I would definitely use Precision again.
- Rahul Reddy
Product:
Morristown, NJ
Pete was really nice and tried to fix my key pad and was not able to fix it and tried everything he could to fix it. He was a very professional person and very honest and well versed on the makings of the key pad and the garage door opener. I will continue to call your company when I need a repair on my garage door and will promote your company as well. Thank you so much. Sheila
- Shelia Dunne
Butler, NJ
My wife and I knew that our opener was on it's last legs for over a year so each time I got a Val-Pak in the mail, I pulled the current coupon for Precision and filed it away, knowing that eventually I would call to schedule a service appointment. On Feb 13 I pushed the button to get my snow blower out of the garage and halfway up the opener stopped. After manually opening the door, I went inside, pulled out the coupon and called Precision. I had my choice of appointments for the next day or Saturday morning. I scheduled early Saturday and got the call from Peter our installer at 7:30 that he would be there by 8:00. When Peter arrived, a bit before 8:00, he examined the opener, door, pulleys - basically he inspected everything and then gave me his assessment and recommendations. He then gave me a few options and cost breakdowns for each. He explained everything he was going to do and then began to work his magic. A few hours later, we had a new opener which was silent, something we had never experienced before as we went with the Liftmaster Belt Drive System. We also had the keypad installed along with a few remotes. Now when I go into the garage the lights go on by themselves and our door is so smooth and quiet it's as though it was also replaced. Peter was great to deal with. He brought an enthusiasm to the job and spent extra time making sure that everything was adjusted perfectly. I can't say enough good things about his service and dealing with Precision. This is the type of service you should always get when dealing with any type of company. Precision goes above and beyond.
- Ira Levine
Product:
Clifton, NJ
Fast, friendly and professional service. Thank you Scott!
- Nancy Honan
Product:
Mahwah, NJ
Gaetano was very professional and friendly. Excellent work.
- Barbara Braun
Product:
Pompton Lakes, NJ
I was having problems with my existing Lift Master opener which was about 30 years old. I went on-line to do comparison shopping in the event I needed a replacement door opener. Lift Master was highly recommended. I saw the ads for Precision and was much impressed with the quality of the ads, the professionalism that was imbedded, the flexibility and seeming quality of the operation. I was impressed with the receptionist who took my call and then with the service technician. After making some adjustments it was determined that the opener needed replacing. Brian was extremely professional, experienced and knowledgeable of his trade and proceeded in an expeditious manner to complete the job. He enjoyed what he was doing and was proud of his efforts as he rightly should be.
- Charles Huha
Product:
Fair Lawn, NJ
Brandon was our service guy and he was very good. Our 10+ year old Liftmaster door opener pretty much died and he explained that he could repair it but there was the possibility that the unit could break again. We decided to replace the entire unit. I did not feel pressured to buy a new one. Brandon did a good job explaining the options and installed the new unit quickly but thoroughly. He was very pleasant, engaging as well. I liked the fact that he called our home when he was on his way. I would definitely recommend Precision to anyone needing this kind of service.
- Alise and Chris Connolly
Product:
Hackettstown, NJ
My Service Technician was Kevin S., and his workmanship is outstanding. He portrays an air of professionalism that is at a level rarely seen in all my years in the business world. I cannot say enough about how well he represents your organization, and proud he is to be part of it. Whoever hired him "gets it" when it comes to customer service! Nice work, nice rep, nice period!!!
- Marty Boyle
Product:
Service Technician Team : Kevin S
Flanders, NJ
Gaetano C & his training assoc. Rob could not have been more professional & caring. Gaetano did an outstanding job. The repair was done efficiently, neatly & I felt very confident the repair was done with expert precision. I chose Precision because about 2 years ago you installed a new garage door opener for me & I was very satisfied then. When the problem arose this morning, I didn't know who to call & then I remembered Precision. From the person who answered the phone ( I believe it was Theresa) to the repairman that came to the house, I felt instant relief that help was on the way. Thank you all for a great job!!
- judy sudora
Product:
Caldwell, NJ
Excellent service, arrived on time, very professional, experienced. Will use the company again.
- Natalie Galiano
Product:
Mendham, NJ
I really appreciate how quickly you were able to get someone out to my house to fix the garage door. I had hit it off track and the guys who came out to fix it/put it back on track, did it quickly and made sure that it looked like new. They took the time to really make it look like the accident never happened and they did it with good humor. This happened during one of the snow storms, so I know that they were busy, but they were very nice about my careless accident and made the whole repair process a positive experience.
- Monica Toomey
Product:
Maplewood, NJ
Drew was very efficient - and a pleasant person. The job was done the same day, as promised.
- Christine Squyres
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Thank you for honoring the warranty. No charge for repairing my door opener. The serviceman was professional and pleasant.
- Elizabeth Kostro