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Read what people are saying
about Precision Overhead Garage Door

Precision Overhead Garage Door of New Jersey
has received 10424 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Please forgive me. Not sure if I previously responded. If I didn’t, Tammy Dehann was our Rep. She was Great. Very personable & extremely professional. Answered all our questions, without any hesitations. It was pleasure working with Tammy. Looking forward to receiving our new 2 car garage doors.

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A Response from: Doug

Thanks for the review, Valerie! We love hearing about the impression our Door Designers make when they are working with customers! We appreciate you taking the time to share your experience with Precision!

Tammy D Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Inside Sales: Tammy D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision has always provided excellent service and work, and the technicians have always been great, too. We definitely recommend!

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A Response from: Doug

Thanks for the review, Irene! Reviews like this help homeowners know Precision is a name you can trust!

Kevin S Service Provided:
Garage Door Repair

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ryan Murphy was very helpful, knowledgeable, and professional.

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A Response from: Doug

Thanks for the review, Tracey!

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We’ve been using Precision Door for our garage door 25 years at the same address and proud to say we have the BEST, well-working, nicest-looking, quality garage door and opener in existence. Minimal service calls and extraordinary performance makes us stay with Precision Door. Brian (the handsome one) is smart, knowledgeable and friendly. Thank you Brian and Precision for your great service.

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A Response from: Doug

Thanks for the review, Lorrie! Brian is a great member of the Precision team and we appreciate you taking the time to acknowledge his skills and knowledge (and good looks)! We look forward to continuing to help you with any garage door needs! Thanks for choosing Precision!

Brian H Service Provided:
Garage Door Opener Repair

Product:
Opener

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had new garage doors, tracks, motors, etc... installed over the weekend and the technician (Wilmer B) who did the installation and removal of the old equipment was fantastic! Very professional, took pride in his work, and answered any questions or concerns I had. I would highly recommend this company to anyone looking for new garage doors.

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A Response from: Doug

Thanks for the review, Mark! Will definitely takes pride in his work, which is shown through his knowledge and professionalism. We appreciate you taking the time to share your experience with Precision. Reviews like this help homeowners know Precision is a name you can trust!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hello, I am very pleased with the work done today by Ryan. He was informative and polite. He followed all guidelines related to Covid-19 and I felt that I was in good hands! I would definitely do business again with Precision!

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A Response from: Doug

Thanks for the review! Ryan is a great member of the Precision team and we appreciate you taking the time to acknowledge his skills and knowledge! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great and fast services

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A Response from: Doug

Thanks for the review!

Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Overall excellent experience. Chris could not have been more professional. Everything was as advertised.

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A Response from: Doug

Thanks for the review, Gerry! We appreciate you taking the time to share your experience with Chris as your technician! We love hearing about the impression our employees make while helping customers. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They were timely, professional, and did a fabulous job! It looks wonderful and operates perfectly!

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A Response from: Doug

Thanks for the review, Larry! Reviews like this help homeowners know Precision is a name you can trust! Thank you for choosing us for your new garage door installation.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Extremely knowledgeable, friendly and helpful. It was a pleasure and I would highly recommend your company.

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A Response from: Doug

Thanks for the review, Gail! We appreciate you taking the time to share your experience with Precision! Thank you for choosing Precision for your garage door needs.

Kevin S Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ryan was very thorough in determining our problem, and very professional. Would definitely use your company again. Thank you.

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A Response from: Doug

Thanks for the review, Bob! We appreciate you taking the time to share your experience with Precision!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John was great. He was personable and knowledgeable. He arrived within the stated time, analyzed the situation, gave an estimate and repaired our garage door opener. Very positive experience. Only one thing: he did try to call me twice to update his arrival time but I did not answer the phone because I thought it was spam. I was not familiar with the number appearing on my caller ID, and it came thru as "Outbound Call". You might want to change your ID information to include your company name. Thank you.

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A Response from: Doug

Thanks for the review, Joe! Reviews like this and feedback from customers help make us a better company every day! Thank you for choosing Precision for your garage door needs!

John D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Location Leader: John D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

very pleasant and knowledgeable technician

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A Response from: Doug

Thanks for the review!

John D Service Provided:
Broken Garage Door Spring Repair

Location Leader: John D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Overall a great business from call to work performed. The only thing I wasn’t thrilled with is when the rollers were all serviced on my door with whatever lubricant is used, overspray gets all over. A towel used below or behind where the spray is being applied would be a nice gesture so it’s controlled on what it gets on. Other than that, no issues. Thanks

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A Response from: Doug

Thanks for the review, Michael! Customer satisfaction from the very first phone call to the garage door service is very important to us! Thank you for choosing Precision for your garage door needs!

Luke S Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Technician Team : Luke S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very good

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A Response from: Doug

Thanks for the review, Judy!

Rob Z Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Leadership Team: Rob Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service: scheduling, communication, courtesy, professionalism, technical expertise.

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A Response from: Doug

Thanks for the review, Julie! Customers like this help homeowners know Precision is a name you can trust!

Matt D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service from Matthew. He was prompt, courteous, and answered all of my questions thoroughly. Thanks.

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A Response from: Doug

Thanks for the review, Jeff! We appreciate you taking the time to share your experience with Precision!

Matt D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called on a Saturday. My call was answered promptly. I explained that my opener was 35 years old and wanted to replace it. A service call was set up at my convenience. The night before I received an email and a text reminding me of the appointment. That morning I received a picture of the technician who would be coming to my house followed by a call from the technician that he was on his way. Xavi Ramirez arrived shortly after. He reviewed the options that I had explaining the pluses and minuses. We selected the operator and the options that we wanted. He went to work. When complete he went over how everything worked and programmed my car control. He asked if we had any questions. The service was prompt, neat, clean, and professional. I couldn’t ask for more. Well done!

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A Response from: Doug

Thanks for the review, Robert! We appreciate you taking the time to share your experience with Precision! Keeping you informed about who will arrive and when helps homeowners know Precision is a name you can trust!

Xavier R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Xavier R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ryan was excellent. He was polite, informative, helpful and professional and did a great job.

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A Response from: Doug

Thanks for the review, Howard!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technician Chris was wonderful. He explained all of the issues with our old system. He didn’t try to oversell us on buying something, but he clearly laid out the options. We are getting an estimate from you on a new door, motor and hardware.

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A Response from: Doug

Thanks for the review, Joe! Giving homeowners options about what services should be completed and which can wait helps you make decisions your comfortable with. Thank you for choosing Precision for your garge door needs! We look forward to installing your new door!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ferdinand came and fixed my garage door opener. Called and came early .. how often does that happen? Very courteous and professional. Would certainly recommend. The process from calling for an appointment until the job was completed went smoothly.

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A Response from: Doug

Thanks for the review, Laura! Customer satisfaction is very important to us, from the very first phone call to the garage door service. Thank you for choosing Precision!

Ferdinand K Service Provided:
Broken Garage Door Spring Repair

Door Installation Team: Ferdinand K
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My wife Kim and I were very happy with Tommy. He explained our options completely and thoroughly, and also did a great job with no clean up necessary after he left! He is a good young man.

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A Response from: Doug

Thanks for the review! We appreciate you taking the time to share your experience with Precision! Reviews like this help homeowners know Precision is a name you can trust!

Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lou was here early and went over the work to be done and described our options clearly so we could understand. We made our choice and he did the job. Everything looked perfect and both doors worked very quietly. We are very satisfied with the job and I did not hesitate to give Lou the 5 stars. My wife says he needs more than 5 stars!

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A Response from: Doug

Thanks for the review, Richard! This review needs more than 5 stars! We appreciate you taking the time to acknowledge Lou's skills and professionalism. We love to hear about the impression our techs are making on the job! Thanks for choosing Precision for your garage door needs!

Lou R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Door Division Team: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service technician was very courteous and thorough. He explained what service was needed to repair the springs, then explained other worn features that needed to be addressed soon, if not now. Instructed technician to proceed repairing all worn features on both doors of garage. Work was done quickly and site was thoroughly cleaned. Very satisfied with job performed

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A Response from: Doug

Thanks for the review! Honest communication about what needs service and what can wait helps make Precision a name you can trust. Thanks for choosing Precision!

John D Service Provided:
Broken Garage Door Spring Repair

Location Leader: John D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician was Ryan Patrick and he was pleasure to work with for my garage door fix. He tested the door operation, laid out all options for me and graciously & efficiently fixed the door function. He is an asset, adept at customer service, great communicator and very patient when explaining the problems with garage doors. I would hire him again!

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A Response from: Doug

Thanks for the review, Melanie! Giving homeowners honest recommendations and service options help make Precision a name you can trust. Thank you for choosing Precision for your garage door opener repair.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

After many glowing recommendations, I chose Precision to install a new battery backup garage door opener. My service rep was prompt, informative, professional, personable, skilled and very patient with my questions! THANK YOU!!

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A Response from: Doug

Thanks for the review, Susan! Reviews like this help homeowners know Precision is a name you can trust!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John had a very positive attitude with a smile even with his mask. He explained and checked all three doors for me. He is quick and efficient the perfect person to have on a hot day. He needs to be on the list for future raises. Kudos to John!! PS. The woman who took the call was also polite. Doug at my age not everyone is polite like before. Thanks again

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A Response from: Doug

Thanks for the review, Caroline! Customer satisfaction is very important to us, from the very first phone call to the broken spring repair! And service with a smile never hurts! Thanks for choosing Precision!

John D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Location Leader: John D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional service men. Wore masks and were very respectful of keeping us safe while working on our door.

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A Response from: Doug

Thanks for the review, Sal! The health and safety of our customers and employees is so important during these times, so we take the proper precautions to ensure that everyone is safe! Thank you for choosing Precision for your garage door repair.

John D Service Provided:
Garage Door Repair

Location Leader: John D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Easy to schedule; on time; Good, polite, and capable service man: work done well: A tad expensive.

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A Response from: Doug

Thanks for the review, Roy! We appreciate you sharing your experience with Precision!

Ferdinand K Service Provided:
Garage Door Repair

Door Installation Team: Ferdinand K
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian, Was on time, polite, professional, informative, &efficient Great appointment, great company

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A Response from: Doug

Thanks for the review, Fran! Brian is a wonderful part of the Precision team and we appreciate you taking the time to acknowledge his professionalism! Thank you fro choosing Precision for your garage door repair.

Brian H Service Provided:
Garage Door Repair

Service Technician Team : Brian H
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Precision Overhead Garage Door Service
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444
Precision Overhead Garage Door Service
Office: (908) 213-5990
336 Main St
Bedminster, NJ 07921
Precision Garage Door Service of Bergen County
Office: (201) 564-4738
27 Madison Ave.
Suite 010

Paramus, NJ 07652