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Ryan M's Bio:
My name is Ryan and I’m from Mt. Arlington. I am a huge NJ Devils hockey fan. On my off days, I enjoy traveling, fishing, shooting, motor sports, and billiards. I’m currently building a 2011 Subaru STI as a project track car. I love dogs but only have a cat named Meowzers.
Somerset, NJ
Hi Armond! Thank you for choosing Precision! Ryan is a great member of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism.
Blairstown, NJ
If all of your employees are as friendly as Ryan, then you will have no problems getting return calls. He is certainly a gentleman and your company should be proud of him. If the need arises, your phone number will be the one we call. Thanks. Bob Sherman
- Bob Sherman
Blairstown, NJ
Tremendous customer service from Ryan Murphy! He is extremely professional with particular attention to every detail. Ryan quickly isolated the opportunity and provided options to correct the issue. His explanations are thorough and easy to understand. All installations week to be 100% working order before leaving the premises. Ryan is an asset to Precision and his customer focus is refreshing. Thanks to Ryan for 5-Star service.
- SRJ
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Service Technician Team : Ryan M
Morristown, NJ
Ryan completed the work in a timely manner and took the time to explain all work that needed to be done. He was extremely professional from start to finish. Thank you the help.
- Brian Taylor
Califon, NJ
Ryan Patrick Murphy was very competent and thorough. He understood that a lightening strike had fried the logic boards, made sure to reserve the replacement parts with your warehouse, and returned shortly to install the parts. He checked the safety and proper functioning of all elements of the garage door system and made sure to reprogram keypads, remotes, etc. Very competent and knowledgeable employee.
- Chris Teasdale
Hi Chris! Thank you for such a nice review! Doing a full inspection of the garage door allows our technicians to identify any other problem areas so they can suggest a few different repair options. Thanks for choosing Precision.
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Service Technician Team : Ryan M
Lebanon, NJ
Great service great job thanks Ryan
- Steven Russo
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Service Technician Team : Ryan M
East Hanover, NJ
Thank you Ryan for your prompt and professional service! I appreciate you explaining the difference between cheap hinges and those you use. Also for the information you provided about the life of our opener. This is our second time using Precision for repairs and I would not hesitate to call again or recommend this fine company.
- John Lanza
Glen Gardner, NJ
Very happy with the service, from the phone call making the appointment, through completion of the service. Ryan Murphy arrived early and was very professional. He explained all available options for the issue. We have always had a very good experience when we have used your company.
- Kathy Dilello
Hi Kathy! An excellent customer experience is very important to us, from the very first phone call to the garage door repair. Thanks for helping Precision!
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Service Technician Team : Ryan M
Chester, NJ
Quick response and repair
- Jean Barno
Hillsborough, NJ
Great communication on scheduling the appointment. Ryan and Alan showed up on time and gave an accurate time estimate for the work. Clearly explained the problems with our garage door components and the motor and what was needed to fix/replace them. Gave us a discount on the cost estimate and helped explain the cost involved in replacing the components. The final work was very neat and we are very happy. Ryan also explained us about what was needed to maintain (oiling etc.) the garage door. Overall a very good piece of work.
- Harsha Deshpande
Belvidere, NJ
After reading reviews online and seeing that Precision was great at scheduling timely appointments I decided to choose them to replace the springs on my garage doors. The service technicians called me and texted with ETA. Ryan M and Alan R arrived and inspected the garage along with the motor. They explained the recommended work in a very patient and clear manner. After they completed the job they showed me and further explained along with showing me how to lubricate the parts. Both of them were very polite and professional from start to finish and made me feel very confident with the work that was done. I highly recommend Precision and Ryan and Alan.
- John Perrotta
Hi John! Thank you for leaving a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door needs! We look forward to helping with any future garage door repair!
Hackettstown, NJ
The workers Ryan & trainee were very professional. kept noise to a minimum,did job in the time they said it would take.Clean crew a all round benefit to company. 5 star rating. Best Ray
- Ray Hammell
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Service Technician Team : Ryan M
Hackettstown, NJ
Precision installed my door in Panther Valley several years ago and was pleased then. The two service men were courteous and explained everything to me. They were on time and want to thank them.
- Helen Proske
Hackettstown, NJ
The guys showed up on time ,called 20 minutes before they showed. They did an inspection on the whole system explained what needed to be done. They changed out the old door opener to a nice quiet and bright one. Also inspected the door. Found some major problems. So I ordered a new door as well. Thank you very much George
- George Moncho
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Service Technician Team : Ryan M
Hackettstown, NJ
Within 24 hours of my request for service, a company representative contacted me and setup an appointment for the very same day. The technician, Ryan Murphy, arrived on schedule, was extremely helpful and provided an assessment of problem. He discussed with me all the options available to resolve my issue and let me choose the option that best fit my need. The job was completed on time and according go agreed upon work tasks. When finished, Ryan provided me with an overall of the workings of the accessories and most important gave me a paper manual so I could review it at my convenience. I would request Ryan again in the future should I have any future work to be done for a garage opener. Great job!
- BVM
Hey there! Thanks for such a wonderful review regarding your recent experience with Precision and Ryan as your technician! Offering different solutions to your garage door issue allow homeowners to make a decision they are happy about. We look forward to helping you with any future garage door repairs.
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Service Technician Team : Ryan M
West Milford, NJ
I cannot thank Ryan Patrick Murphy enough for his professionalism and the excellent job he did educating me on the garage door mechanics and my choices for purchasing my new garage doors. It was by far one of the best service experiences I have had. Thank you Percision for having such a wonderful employee. He’s a definite 5 stars!
- Maureen Kroning
Hey Maureen! Thank you for choosing Precision! We appreciate you taking the time to acknowledge Ryan's skills and professionalism. We know it's hard to find a reliable service company, so we work hard to ensure that you know Precision is a name you can trust!
Newton, NJ
The service tech was thorough,explained everything and also answered any questions I had. He was knowledgeable courteous and professional.
- Teresa Williams
Sparta, NJ
Great customer service. Very professional technician!
- Scott Foy
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Service Technician Team : Ryan M
Long Valley, NJ
great service and great guy did awesome job
- Rob Collioud
West Milford, NJ
We contacted your company as it had favorable reviews. The technician Ryan Murphy was very professional and handled the job efficiently. He answered all questions. Be assured if anything needed in the future your company will be contacted and anyone looking for a recommendation will be given your name Thank you for your quick response
- Bill Greer
Florham Park, NJ
Great communication from the company. Technician was excellent. Explained all my options and installed new motor in less than 2 hours. Ryan Patrick Murphy did a great job. Would use this company again
- Bob
Hey Bob! Thank you for the kind words! Communicating who will arrive at your home and when helps you know Precision is a name you can trust for your new garage door opener.
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Service Technician Team : Ryan M
Hawthorne, NJ
Efficiently handled after rescheduling for delay of appointment. Pricing over expectations but glad to have a remote replacement.
- Elizabeth Bosland
Hello Elizabeth, thank you for the feedback regarding the garage door service you received. We want to ensure that all our customers are happy and satisfied with the level of service they receive from the first phone call, to end of the visit. Giving us 3 means you weren't quite 100% satisfied so I would like to reach out to you and discuss what we can do better. I look forward to speaking with you and of course we appreciate your choosing our company.
Washington, NJ
Ryan M. was fantastic from the word go! I loved the introduction text and email that introduced him prior to arriving at my home. He was polite, friendly and patient with me and all of my questions! He installed a new garage door opener and my garage door had a complete overhaul basically replacing every possible part on the door. Ryan explained everything in great detail and he was extremely knowledgeable. We need to have the same service performed on our other garage door and I will schedule this with Ryan M. at a later date. This process is costly and I almost postponed the whole thing but Ryan M. suggested that I maybe just do the one door now and do the other one another time. I trusted his advice and was so impressed with his expertise and I am so glad I did! I can’t imagine any other company delivering this type of result so it’s well worth the money!! I chose the belt driven opener because Ryan M. explained the benefits of the quieter belt driven model. My garage is right below my bedroom and with everyone in and out at different times of day and night, the door opening would wake us up. Not anymore! It’s life changing. Thank you Ryan M. and Precision Door! We will see you again soon for the other door!
- Sandra Quinn
Hey Sandra! Thank you for such a wonderful review regarding your experience with Precision and Ryan as your installer! A LiftMaster belt drive opener is essentially silent and we're glad that with Ryan's guidance you were able to choose a garage door opener that works for your situation. We are so happy you are satisfied with your new garage door and look forward to installing your other one at a later date. Thank you for choosing Precision!
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Pequannock, NJ
I highly recommend Precision Garage Door. My technician Ryan was extremely professional and knowledgeable. He explained everything and offered options for the problem. I didn’t feel rushed nor being taken advantage of. The fact that Precision is a 24/7 company makes it extremely convenient for the customer. Prompt and professional service was given to me and I give Precision Garage Door a 5 Star!
- Mrs. Cutillo
Towaco, NJ
The Service Tech Ryan Patrick Murphy did a great job Ryan was knowledgeable and courteous next time I need service, I hope he is the tech that comes here
- Micki Logan
Randolph, NJ
Your service tech was on time and very informative. He was efficient in doing the repairs and polite in all his interactions. He explained what he was doing and why. Your scheduling and dispatch team was also very effective - keeping us informed about when to expect your tech and what to expect on the visit.
- Gary Tarantino
Hey Gary! We understand the headache of waiting around for a service company, so we stay in communication so you know who will arrive and when. Thank you for sharing your experience with Precision.
Sussex, NJ
Perfect experience! From the first call through the service. Ryan was prompt, professional, and courteous. Highly recommended!
- Mark Tracy
Hi Mark! Thank you for sharing your experience with Precision! Customer satisfaction is very important to us, from the very first phone call to the garage door repair, and we're glad you are happy with the work Ryan completed. We look forward to helping with any future garage door needs!
Whippany, NJ
Precision Garage Door Service accommodated my schedule with regard to the appointment and were very informative about the process. My assigned technician, Ryan, contacted me before my appointment to keep me posted about his progress at scheduled service appointments prior to mine. He arrived within the promised window of time and listened carefully to my description of the problem. He identified the probable issue after some quick troubleshooting and verified it with some testing. He offered me both a short term and long term solution and was honest about the best way to go. He was prepared, worked diligently and was very knowledgeable. When he was done, he tested everything in my presence to ensure I was satisfied with the finished product. He educated me about how the garage door system should work throughout the visit and made me aware of the things I could be doing to keep things working smoothly. I would highly recommend both Ryan and Precision.
- David Doyle
Hey David! Thank you for such a wonderful review! Communication about arrival time, options for garage door repair, and the garage door system help make Precision a name you can trust! By understanding how your garage door system works, you can make the most of your garage door! Thank you for choosing Precision!
West Milford, NJ
Ryan was great to deal with. He could not have been nicer and he did a great job. I'd recommend Precision, and Ryan, to anyone.
- Kevin Babbitt
Hackettstown, NJ
Ryan Murphy was very helpful, knowledgeable, and professional.
- Tracey Badolato
Thanks for the review, Tracey!
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Ryan was very knowledgeable and answered all our questions and diagnosed our problem and provided us with viable solutions to move forward with. Ryan was fantastic and I highly recommend him for any projects and repairs.
- Armond H