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Read what people are saying
about Precision Overhead Garage Door in:
Union County, NJ
Precision Overhead Garage Door of New Jerseyhas received 929 reviews, averaging 4.93 Stars:
Linden, NJ
Product:
Cranford, NJ
I want to say that the handling of my problem was done in a very professional manor. The appointment was made to my convenience and the technician arrived on time. Even though I was in need of two additional appointments to completly solve the unusual circumstance, it was handled with efficiency.
- Harold Cohen
Product:
Summit, NJ
I won't be calling on you again. While I think the work was done properly and the technician was polite and knowledgable, I don't think I was given an upfront overall estimate of the complete service that was probably needed. So in the end I got a partial job and I'll have to call someone else in the near future. I also don't think I received the AAA discount that I specifically mentioned when I scheduled the appointment. Hours after the technician left I found that he had left the garage door open.
- pat overmyer
Pat, Thank you for the review. As you know we have been working with you regarding these issues. I want to apologize for leaving the door open but more important not leaving you 100% satisfied. We appreciate your business and hope you are now ok with our solutions to the problems. Sometimes things don't go the way they should and we try to take responsibility when that happens. We would appreciate it if you would do a follow up review now that we have addressed the problems. Best wishes Doug
Product:
Mountainside, NJ
First technician did not have correct parts. Brandon the second technician did come with the correct parts.
- Anthony Vignola
Product:
Westfield, NJ
Excellent products, excellent service, and excellent staff. Couldn't ask for a better garage door and opener installation experience.
- Mitchell Sandak
Product:
Springfield, NJ
I wanted to provide feedback on my encounter with Precision. I had inquired about a new garage door back in the Fall 2011. Vince, the area Manager, arrived at my home to give me an estimate. Vince was wonderful to speak to and answered all of my questions! He did not make me feel rushed into purchasing and even showed me examples of the material that my new garage door would be made of. My new garage door arrived on time â?? and as promised! The two installers were just as wonderful and were very courteous and also answered my questions honestly and professionally! The quality of work was superb! No mess or lingering debris either! I am extremely pleased with selecting Precision to purchase my new garage door! Everyone from the area Manager to the installers were just a pleasure to work with! The area Manager even followed up with the customer to ensure that they are happy with their purchase! You do not find this type of service too often. I will recommend Precision to everyone! Thank you!
- Debra Staib
Product:
Scotch Plains, NJ
Brandon did and excellent job repairing my door track. He was very efficient and completed the job quickly. Thanks for you quick response.
- claudia hefner
Product:
Mountainside, NJ
Scott M was great! He is professional, efficient, knowledgeable, and courteous. He explained his recommendations first, then described what he was going to do, and then after completion of the work, took time to explain what he did and how to work the new garage door opener. I'm very satisfied with his work and would recommend him and Precision! Thanks, Scott M!
- Shirley Lam
Thank you Shirley. When customers give, us feed back on our employees it helps to make them better. Scott excelled rapidly out of class and continues to improve on both technical and interpersonal skills. Doug
Product:
Summit, NJ
Nicely done!
- Melissa Moriarty
Product:
Union, NJ
He did an excellent job,very professional.
- Eunice Ezeaku
Product:
Springfield, NJ
Very courteous service. Fast and hassle free. Highly recommended.The tech BRANDON SQUIBB was excellent.
- jeffery katz
Product:
Summit, NJ
The service was great. Brandon arrived on time and after a thorough inspection explained all my options in detail. The work was done in a timely manner and the price was what you would expect.
- jenilee ward
Product:
Union, NJ
Service and Technician were excellent. We chose your company after the company we previously contacted before you cancelled the appointment 3 times in a row !! Guess customer satisfaction doesn't mean anything to them.. A-1 job from start to finish !!
- James Neglia
Westfield, NJ
i had a minor problem, but the tech fixed it and showed me how to set the door if i use the release again. I had got it to work but it stopped. I also notice the door is much quieter now. He was knowledgeable, helpful and efficient. sorry i just cant remember his name!
- tony tomasso
Product:
Summit, NJ
Hi, Your telephone staff was very professional and set up a timely appointment to come and do a repair. It turned out that I was explained my options - Adam did a terrific job! - and I opted to purchase and have installed a new garage door opener and two remotes. You made an 83 yr old very happy that I can get in and out of my garage with ease. I will defintely recommend your company! Thank you!
- Edward Filippone
Product:
Scotch Plains, NJ
The technician - Tim did a good job explaining the reason for the malfunction and corrected the situation. I was very pleased with the service.
- james coyle
Product:
Union, NJ
From beginning to end I had a great professional experience with your company. The salesman, Vince was excellent and very knowledgeable. The installer was a gentleman. He worked very hard and did not stop until he finished the job. He left everything nice and clean. He showed me how to program the doors and gave me other information on maintaing my doors. I think very highly of your company.
- Elvira
Product:
Scotch Plains, NJ
overall, very satisfied experience. Technician was prompt, curteous, informative and spent time going thru the various compoents of the repair allowing the customer to make an informed choice.
- manu chakravarthy
Product:
Scotch Plains, NJ
Tech was very helpful and did a great job.He call before he can and his eta was on time.
- connell spady
Product:
Scotch Plains, NJ
Very satisfied with the install.
- Bruce
Product:
Union, NJ
I was so pleased with your service as well as the fast turn around time. I have been waiting on home depot for three weeks to install a new opener which I didn't need. I called home depot and cancel my order, went online to find a place in Union, NJ who repairs garage doors and there you were. A life saver to me. You were at my house earlier than expected the same day and finished quickly. I will definitely call again. Thanks Precision.
- Shirley Alston
Thank you for your kind words. Your review corroborates other customers comments about the box stores. This just proves that the training and education we provide our technicians helps us provide excellent service. That training coupled with our staffing levels provide our customers with timely and skilled support. Glad we could help you!
Product:
Berkeley Heights, NJ
I was very impressed with the prompt arrival of your mechanic and for his useful guidence on the maintainance of the Garage Door. Thank you. We will always bear you in mind and would recommend you to all our friends.
- Sury Kothari
Product:
Linden, NJ
Robert Zimmermann, the installer did a great job. He was very professional, clean, in and out in a timely manner; and he took the time to clearly explain the operations of the door opener.
- albert youngblood
Product:
Scotch Plains, NJ
Beautiful
- H Terens
Product:
Clark, NJ
Brandon was excellent and a true professional. He took his time, went over all of repairs he made including testing the operation of door with me.
- Vincent Renza
Product:
Rahway, NJ
past preformance and excellent installtion by bob z
- charles garay
Product:
Union, NJ
I selected Precision from the website which appealed to me more than the other companies I reviewed. Glad I did, I bought the complete package (springs, rollers, safety cable for the springs) and was totally satisfied with the 2 technicians who corrected my garage door problem.
- morine Phamphile
Product:
Elizabeth, NJ
I just used your service and it was great. Tim was very informative and explained everything that he was going to do and did a great job and cleaned up after himself. I was very impressed with how quickly he got everything done. I will recommend you company. It was a wonderful experience. Thank you again.
- Maria Limone
Summit, NJ
Scott (and Kyle) were great. They rang before arriving and asked about the problem so they were prepared. They diagnosed within 10mins and went about it. Unfortunately after fixing the first problem they then discovered the secondary and more prevalent problem (a shorting safety eye). While they did take a while and they called for backup, both of them were professional throughout - explaining what was happening and why and they both were personable and thorough.
- sharon pryor
Product:
Plainfield, NJ
Brandon was very knowledgeable and efficient.
- Arthur Brewer
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
I am writing to you as a response to the service I recently received from your company on Friday, December 16, 2011. Unfortunately, there was no response card in the folder I received from the technician upon completion of the needed repairs. LAck of the card not only delayed my response, but I was unsure as to where I should mail this letter. I am happy to say that the entire service was excellent from start to finish. The telephone operator who took the original call was pleasant and efficient. The service technician (Tim) was scheduled to arrive in mid-afternoon. I was pleasantly surprised to receive his call telling me he could be to my home before 11 A.M. Upon arrival, he too was pleasant and personable. It was easy to see that he was experienced and knowledgeable-not only in door repair but also in how to interact with customers. He waited patiently while I called my husband to discuss what needed to be done and the cost of the work. He also clearly explained any available discounts, (AAA), and methods of payment. Most of all, Tim did not try to pressure us into any parts that we did not want or need to complete our job. (We did feel the price was quite high at $1,188.36, but we felt we got a good product and fast service for the necessary repair and replacement. The price might be the only drawback in recommending the company to friends and relatives for whom the price might be too high). Upon my approval to begin replacement of the door opener and its' accompanying hardware, Tim went to work immediately and had the job completed in a little over 90 minutes. When the job was finished, I was highly satisfied with the job (as was my husband when he returned home from work that evening). As promised, we received a fully itemized bill of all parts and labor as well as a complete explanation of the warrantees. To say the least we are highly satisfied. Should we need your services again in the future, we will not hesitate to call you.
- Katherine Borst