Pete O

Peter O explained everything in detail. Everything was renewed except the door and tracks.

- Vrage Boyajian

Quick and thorough.

- DAVID BOTAS

Super nice guy. Very knowledgeable and helpful. I thought it was going to be a big repair job/bill. Turned out to be just a bad remote control. WWWWHHHHEEE!!

- Patrick Murphy

Pete was very determined to find out what caused the malfunction in my garage door but the door was fine when he got here. He spent time here trying to duplicate the problem so that he could diagnose it, but the door remained faithfully perfect the whole visit. He took time to sit with me and go over what he tried, told me how to find diagnostic information should it happen again, and assured me that someone would be here to fix it if it malfunctions again. He explained all the things that he checked for me. He was a pleasure to deal with and I would be happy to have him return for future service calls.

- Gayle Forman

The service was prompt and courteous. Peter O., explained the problem in specific detail and what he felt was needed to restore the operation of the door. He reviewed the options, including some problems with the structure and was very patient and thorough. I would recommend Precision to anyone with garage door problems.

- Jane Milanos

Pete is very courteous and professional, explained what needs to be done clearly and patiently! He provided excellent service. This is the second time I am using your company and again is very pleased and satisfied with your technicians!

- Kim Law

Pete and James were polite and very professional. They kept us well informed as to their ETA. Pete explained various options for repairing the door springs and cables. The agreed work was performed quickly and professionally. Well done !

- Phillip Magaletta

Thank You. Very quick and professional service. Job well done. I will use them in the future.

- Steve Bubniak

I had 2 new openers installed, had a couple of bugs, that were no fault of the installer, but Pete did a great job of coming back multiple times and fixing the issue without question and no charge, great customer service! I could not ask for anything better.

- Aaron Messenger

Although the service call order was incorrect,as I needed a repair not an estimate on new doors. Peter was very knowledgeable and businesslike in handling the error. He was able to take care of the problem to my satisfaction by repairing and inspecting. He gave me a thorough explanation of what I would need to make both doors operate safely. Although I was not prepared to bear the expense of both at this time I will consider having him return to service my other door when possible.

- Carl Perrone

We had Precision Door come up due to issues with our garage sensor and also wanted to get a full diagnostic of each of our doors. Pete was courteous, professional and was great in explaining what was needed and each of the parts. I would definitely recommend Precision again!

- Stephanie Rauschenberger

We never leave comments or do surveys but Pete and his partner were excellent. We called and were told they would be at our house between 1PM and 5PM. Due to another job holding them up and the freezing temps, they were way late, but they kept calling and telling us they were still coming. They finally showed up at around 7:30PM and we were impressed. They fixed both door problems and did it all with a smile and very courteous. Excellent! Thanks.

- Sarah Griswold

Pete was really nice and tried to fix my key pad and was not able to fix it and tried everything he could to fix it. He was a very professional person and very honest and well versed on the makings of the key pad and the garage door opener. I will continue to call your company when I need a repair on my garage door and will promote your company as well. Thank you so much. Sheila

- Shelia Dunne

My wife and I knew that our opener was on it's last legs for over a year so each time I got a Val-Pak in the mail, I pulled the current coupon for Precision and filed it away, knowing that eventually I would call to schedule a service appointment. On Feb 13 I pushed the button to get my snow blower out of the garage and halfway up the opener stopped. After manually opening the door, I went inside, pulled out the coupon and called Precision. I had my choice of appointments for the next day or Saturday morning. I scheduled early Saturday and got the call from Peter our installer at 7:30 that he would be there by 8:00. When Peter arrived, a bit before 8:00, he examined the opener, door, pulleys - basically he inspected everything and then gave me his assessment and recommendations. He then gave me a few options and cost breakdowns for each. He explained everything he was going to do and then began to work his magic. A few hours later, we had a new opener which was silent, something we had never experienced before as we went with the Liftmaster Belt Drive System. We also had the keypad installed along with a few remotes. Now when I go into the garage the lights go on by themselves and our door is so smooth and quiet it's as though it was also replaced. Peter was great to deal with. He brought an enthusiasm to the job and spent extra time making sure that everything was adjusted perfectly. I can't say enough good things about his service and dealing with Precision. This is the type of service you should always get when dealing with any type of company. Precision goes above and beyond.

- Ira Levine

Very professional service.

- Vivian Amels

Had a slight problem with the wiring after my new opener installation. Called and Pete came out immediately and fixed the issue quickly without charge, excellent service. I should also mention that Pete had to travel a long distance (I live in the woods).

- Aaron Messenger

Peter was quick, friendly, and efficient. He explained everything thoroughly to me and was in and out of the house in less than 30 minutes.

- Paige Ropiak

Pete and James arrived to explain why our garage door kept bouncing back and not staying closed. They immediately assessed the problem stemming from our recent break in electrical power. They reset all previous settings and installed a battery backup, much to our delight. Thank you for having such nice guys working for your company and honoring your guarantee policy.

- dorothy little

Works better now than when new!

- Arlene Giering

Excellent service

- Aaron Messenger

Technicians very good at their work and selling your products--spent 454 for approx. 2.5 hrs--expensive but glad I had this work done- no problem suggesting your company

- Kevin Shea

Peter performed an extensive safety check on the door and explained everything that needed to be repaired. He informed me what parts were fine and still had good service life left in them. The job took about one hour. I appreciated his professionalism and politeness.

- Jason Lepree

Funny how things work out. My garage door never really worked properly when installed 7 years ago, but put up with it till this week when it just didn't go up at all and I was stuck. Was going to look up someone to call and brought in the mail and in the valpak was your coupon,so I called. Pete explained everything to me, had a trainee w/him,and did a great job. Had to replace all hardware, very satisfied, and think both of your employees had great people skills. It seems Pete is very enthusiastic about his job and you should be proud to have him for an employee. If any problems arise, I will not hesitate to call, not like when my door was installed, and I am sure you will come and fix it with no problem. Great experience so far and definitely would recommend Precision. Also, thank you for your timely manner in which you came, called on Wed. arrived on Thurs.

- Joann Heller

Website photos and information about your technicians was very good. The response time in getting the garage door work couldn't be better. Pete carefully diagnosed the problems gave options for what could be done and gave an accurate estimate of the cost. Pete certainly is a wonder at dealing with the repair work on garage doors and was very proficient and friendly. He certainly is an asset to Precision Door.

- John Hornstra

Pete did a great job repairing the garage door. He worked quickly and got the job done in an hour. The payment process was also easy and convenient.

- John Chan

The technician was knowledgeable,professional,and courteous. He explained the problem, cost and service that would be performed thoroughly before beginning work. He repaired the door expertly and it works more smoothly and quietly than before. This is our second time using Precision and we were again very happy with their service.

- Diane Noelke

5 stars for sure

- Vicki Galdieri

I was extremely impressed by the quality of service I received on the purchase and installation of my new garage door openers. My technician, Pete, was incredibly knowledgeable and seemed to size up my needs and wants perfectly. He worked hard all afternoon on the installation of the two openers and gave me informative and concise instructions on the openers' functionality. I have to believe that your technicians are your greatest asset if they are all like Pete!

- Margot Zigmont

The technician installed a garage door lock and handle. He did the job quickly and professionally and performed routine maintenance on all moving parts. He was thorough and explained all of the work completed. I was satisfied with all aspects.

- David Hanna

Our technician, Pete, was phenomenal. He took pride in his work, explained everything to me so I could understand what the problem was and was genuinely happy to help remedy our issues. I would recommend him to anyone who needed help with their garage door.

- steve fadini