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Lou R

Lou R
Location Leader
Reviews: 444
Average: 4.97 stars
Background: 6/21/2017
Drug Test: 7/11/2019
Lou R has received 444 reviews, averaging 4.97 Stars:
1 2 3 4 5

Lou R's Bio:

Lou grew up in Wayne, NJ and currently lives in a lake community in West Milford with his wife and two daughters. He comes from a law enforcement background and graduated from the University of Scranton with a B.S. in Criminal Justice. Lou enjoys ALL things outdoors: hunting, fresh & salt water fishing, ice fishing, camping, boating, lounging on the lake, hiking, BBQing, watching the sunset, and playing softball & football. His favorite teams are the NY Jets & NY Yankees. When he's not making customers feel wonderful by fixing their garage doors, Lou spends his time with friends and family, watches movies, enjoys time outdoors, and plays golf.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lou was my technician today to change my battery backup. After he quickly did that, he inspected the rest of the mechanism and determined the items most in imminent jeopardy were the pulleys and one of the cables. Since I was recently laid off for the rest of the year, replacing the springs, etc will need to wait a bit. I appreciate that Lou understood my situation and found a way to do the work that needed to be done immediately at a price I could afford. I will definitely be using Precision Door in the future, and can highly recommend Lou.

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Lou R Service Provided:
Garage Door Opener Repair

Product:
Cables

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a window from 8-12....our technician, Lou, called to let us know that he had a bigger job than anticipated and may come outside the window-we appreciated that. At 1pm, Lou called back to let us know he was on his way and couldn't have been more apologetic for being late. When he arrived he was extremely professional and courteous. He listened to our concerns and came up with a plan of action. He addressed every issue and concern we had and stayed until everything was working perfectly. We would recommend Lou to anyone. Thank you again Lou for all your help!!

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Lou R Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We keep getting an error message (42 - excessive force). This is from the motor which Precision Door did not install. The technician who came was Lou. He was punctual, thorough, knowledgeable, and very informative in explaining the possibilities for the error as well as the options we have going forward. Lou is very professional and passionate about his work.

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Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technician, Lou R, arrived within the agreed time window, having kept me advised by phone twice on his ETA. He was friendly and professional. He inspected both doors thoroughly and gave me a full analysis of what the problems were, a detailed description of what parts were needed, options, and comparative pricing. When we agreed on a course of action, he immediately went to work and completed the jobs completely and cleanly. I am very satisfied with the experience and will recommend Precision to my friends and neighbors, and I hope they get Lou R as their technician.

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Lou R Service Provided:
Garage Door Opener Install

Product:
Opener

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional prompt on service time very reasonable with pricing totally care and want to offer you the need for your garage

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Lou R Service Provided:
Garage Door Repair

Product:
Springs

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time, very informative and fixed the problem immediately! Highly recommend Precision!

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Lou R Service Provided:
Garage Door Repair

Product:
Springs

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician Lou, was fast, smart, precise and overall great. The install of my new unit was quick but he paid very close attention to all details. My old garage unit was slow, old and my door creaked and shook constantly. Lou got the new unit installed and spruced up my door with new parts and my garage unit and door literally don't make a sound! I would highly recommend, don't call anyone else call Precision right away!

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Lou R Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lou was professional, on time and resolved my problem quickly. I will continue to recommend Precision to my friends!

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Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We could't have asked for a better technician. He was one of the best we ever had. He was courteous, professional and explained what he was doing as he did the job. We would highly recommend your company.

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Lou R Service Provided:
Garage Door Repair

Product:
Springs

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lou R called before he showed up. He was right on time. He surveyed the problem and informed me what was needed and how much each part was worth. He removed the broken parts and installed the new. He made sure the spring tension was perfect and everything worked well. Precision should be proud to have a person like Lou working for them.

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Lou R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lou did a great job for us. Very professional.

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Lou R Service Provided:
Garage Door Repair

Product:
Springs

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lou and Brian just worked on my garage door, replacing various parts that were in desparate need or replacement. All work was completed after an explanation of why it needed to be done and how it would be done. The door now sounds like a brand new door. I am very pleased with the service and both Lou and Brian were wonderful to work with---they took plenty of time to explain things to me and I appreciated that. I would be happy to recommend Precision to anyone.

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Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lou is very helpful and great to work with solving all problems.

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Lou R Service Provided:
Garage Door Opener Repair

Product:
Rollers

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent customer service. Prompt. Called ahead of time. Friendly and professional. Offered options and tested for safety.

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Lou R Service Provided:
Garage Door Repair

Product:
Opener

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service we received from initial call to the end of our appointment was excellent. The technician, Lou, was prompt and knowledgeable, as well as personable. He took the time to explain to me, as well as my husband via phone, exactly what needed to be done (springs, rollers, cables, pulleys) to return our two garage doors to safe working condition. Lou worked efficiently and completed the job in a timely fashion while leaving the area neat and clean. We would use Precison again as well as recommend them to others. B and C, Morristown, NJ

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Lou R Service Provided:
Garage Door Repair

Product:
Springs

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very happy with the service and the work. Had Lou and Brian repair my garage door. Very courteous. He called to let me know when he expected to be at my home and then again when he was 10 minutes away. He worked quickly and recommended a package that would save me money in the long run and give me a guarantee on the parts.

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Lou R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very knowledgeable & efficient would recommend

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Lou R Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lou arrived earlier than scheduled, and was efficient and very neat. Love the new doors and would highly recommend.

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Lou R Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lou was great and will call for him for future repairs

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Lou R Service Provided:
Garage Door Repair

Product:
Springs

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision replaced two garage door openers, keypads and remotes. Scheduling was easy and fast. The installer (Lou) was on time. His work was superb and the job site was left clean and neat. Friendly, courteous, good people. Not cheap but a fair price. Precision is very good.

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Lou R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you for a good job well done.

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Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was very efficient

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Lou R Service Provided:
Garage Door Repair

Product:
Springs

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was fast.. Wonderful technician who explained everything thoroughly. Easy to get a quick appointment

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Lou R Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lou R. contacted me the morning of the repair to give me an estimated time of arrival. He was on time and able to fix the issue in less than 10 minutes. During the process he was curtious and detailed about what the issue was, what he was doing to resolve it and why it happened. He was knowledgeable and confident in his work. I would definitely use Precision and Lou again if needed in the future!

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Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It was another great experience using Precision. Lew, the technician, had done a fantastic job repairing the garage door problem previously, and this time we needed a new motor. He arrived right on time, checked what needed to be done and got to work, very efficiently. Upon completion, he was careful to explain everything and to double-check that everything was in order. As the last time, he was professional, friendly and super-efficient. Precision seems to have great employees and they do a terrific job. I would always call Precision for garage door needs and would recommend them to anybody. --Moss Klein, Livingston

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Lou R Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are very pleased with the service performed when we had to replace our garage door opener. Making the appointment was done rapidly and politely. Lou R was our technician and we can not say enough good things about the work he did. He gave us all the options from repair to replacement of our opener. When we decided to replace the opener, he gave us 3 options and explained each one thoroughly. There was NO pressure from Lou. He just explained, answered our questions and when the decision was made, went immediately to work. The installation was performed quickly and the area was completely spotless when he finished. It was quality from start to finish. I would not hesitate to recommend your company. In fact, I have already recommended you to my neighbor.

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Lou R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lou called about 30 min before showing up to confirm and gave me an estimated time for arrival. Upon arriving he was professional and went over the work and options available. The work completed was great. I would definitely use Precision and Lou again for future work!

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Lou R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lou was very helpful and replaced both springs, rollers, wires, etc. The garage door sounds much quieter and runs smoother. There was an issue with one of the wires in my garage and Lou returned two days later to fix it at no charge. I do believe the price for all of the work done was not cheap, but am hoping that I will never have the need to replace the garage door parts again.

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Lou R Service Provided:
Garage Door Repair

Product:
Springs

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lou, my technician, was on time, courteous, professional and thorough. Would definitely use Precision again and would ask for Lou. He diagnosed the problem and ruled out a damaged sensor. Lou then determined the problem was a damaged sensor electrical wire. Repaired that skillfully. Also installed safety cables on two units which he recommended and i thought it made perfect sense.

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Lou R Service Provided:
Garage Door Repair

Product:
Cables

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian and Lou did an excellent job installing the new opener. The were fast and neat. They explained clearly how everything worked. I am very pleased with the service I received.

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Lou R Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Location Leader: Lou R
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