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Matt D

Matt D
Service Technician Team
Reviews: 255
Average: 4.98 stars
Background: 1/12/2018
Drug Test: 1/15/2018
Matt D has received 255 reviews, averaging 4.98 Stars:
1 2 3 4 5

Matt D's Bio:

Matthew is a resident of Summit, New Jersey and graduated from Summit High School. After success in high school baseball, he went off to play at Delaware Valley University where he was a 2 time all conference DH. Matt also graduated with his bachelors in Criminal Justice. Matt’s favorite hobbies are baseball and fishing.

Review:

Any homeowner will tell you there are people who come to solve your problem and there are people who come to "sell" you more stuff. There are repair people who's idea of "repair" is wiping a greasy rag over the equipment and handing you the bill and there are people who come and not only look at the immediate problem but upstream and downstream from it, to trace the chains of causation and the chains of effect so that things not only are fixed in the immediate but stay fixed. It is the difference between work and craftsmanship. Matt Dewald and the team at Precision are "craftsman" . Their goal is not just fix the issue but to solve the problem. I know this may sound like hyperbole but I am dead serious. I have spent the last 40 years developing systems to diagnose and repair complex equipment ranging from nuclear reactors to blowout preventers on offshore oil rigs. I have spent time with those who "claim" to know what they are doing and those that actually do. I know the real deal when I listen to how they talk and the go about their work Matt and the team at Precision are the "real deal".

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Matt D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Matt D
Review:

Matt DeWald was great! He came to my home and explained everything and showed me everything that needed to be repaired. He was patient and kind, I appreciate that him and Precision were able to come to my home the same day that the door broke and fixed it, what a relief—thank you Precision and thank you again Matt!

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Matt D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Matt D
Review:

Matt Dewald can be described by only one word Outstanding. Matt was professional with a pleasant demeanor. He explained what needed to be done and then completed the task. As I indicated before Matt is and Outstanding individual. Thank you very much.

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Matt D Service Provided:
Garage Door Opener Repair

Service Technician Team : Matt D
Review:

Had trouble reconnecting WiFi with MyQ. Matt came and spent a lot of time troubleshooting, including spending much of that time on the phone with the manufacturer. He went through the reconnect process countless times, and was determined to solve the problem no matter what it took. In a situation that could have become very frustrating, he remained courteous and professional, which is probably more than I could have done. Finally, he corrected the issue, and all is well. Matt's da man!

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Matt D Service Provided:
Garage Door Opener Repair

Service Technician Team : Matt D
Review:

Superior service

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Matt D Service Provided:
Garage Door Opener Repair

Service Technician Team : Matt D
Review:

Making an appointment with Precision Door to repair or replace my garage door opener was quick and easy. I called on Tuesday and was scheduled for an appointment on Wednesday. Matthew, the technician, called before the appointment time and was able to come earlier than expected. He was friendly, courteous and professional. He looked at the existing opener which was more than 25 years old and explained the costs of trying to repair it versus replacing it. After I made the easy decision to replace it, he took time to understand how often I used the opener and discussed the three available models with me to help me determine which one best fit my needs. He installed the selected model quickly and efficiently and demonstrated the use of the indoor and outdoor keypads and the remote. I am 100% satisfied with service performed and the new opener and would recommend Precision Door to anyone who needs garage doors (I had mine replaced by Precision Door several years ago and they still look beautiful) and/or openers.

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Matt D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Matt D
Review:

Awesome. Efficient, professional, and understanding of all our needs for such a high use part of our home. Rep / tech Matthew was excellent - I wish all work done in my home could be represented like this! Do not hesitate to do business with this company.

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Matt D Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician Team : Matt D
Review:

Excellent job. The Door was fixed and the remote replaced. It was all done in an hour.

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Matt D Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician Team : Matt D
Review:

Matt D. did a great job - he was fast, efficient, friendly and I was very happy with the result! Thanks!

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Matt D Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician Team : Matt D
Review:

Excellent technician, efficient and personable, will use precision in the future.

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Matt D Service Provided:
Garage Door Opener Repair

Service Technician Team : Matt D
Review:

Was a pleasure working with Matt in replacing the spring on my garage door. He was professional and completed the job promptly. Highly recommended.

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Matt D Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Matt D
Review:

Technician Matt D was excellent. He called prior to arriving. Matt inspected the garage door spring, cable, the opener, pulleys other parts not broken. He explained what needed to be done along with several recommendations. Matt provided an estimate with a clear price. He seamlessly repaired the door quickly and efficiently. Another plus was Matt’s personality! Very satisfied!

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Matt D Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Matt D
Review:

They came same day, diagnosed the problem quickly, and were able to fix it. Fair pricing and very upfront before doing anything.

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Matt D Service Provided:
Garage Door Repair

Service Technician Team : Matt D
Review:

Matthew Dewald did an amazing job of replacing our garage door opener. I highly recommend Precision Door!

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Matt D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Matt D
Review:

Mattew Dewald was great, he was attentive to our needs and provided the right solution, excellent professional, thank you so much

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Matt D Service Provided:
Garage Door Repair

Product:
Cables

Service Technician Team : Matt D
Review:

Quick service. MATT DEWALD was the best very thorough. Went above and beyond on my repair. He definitely made me a precision door service customer for life.

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Matt D Service Provided:
Garage Door Repair

Service Technician Team : Matt D
Review:

Last evening we heard a loud noise in the garage and sure enough, a cable snapped on one of our doors. I immediately went on line and easily booked an appointment for this morning. Matt inspected everything and gave us several options and within no time, we were back in business. We really appreciate the quick service and turnaround.

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Matt D Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Matt D
Review:

Great Service, fixed the problem, The service Man Mathew Dewald answered all questions and done outstanding job Thank you

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Matt D Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Matt D
Review:

Based on this morning’s experience at my home, I would unconditionally recommend Precision Door Service for any and all problems related to the repair of overhead garage doors. I received immediate confirmation on Saturday to my request to schedule a service call for early Monday morning, and the service technician (Matthew Dewald) was at my door by 8:30 AM. Matthew is personable, well trained and efficient. He closely inspected our door and overhead mechanism, identified the problem, proposed a solution in language I could easily understand and, after receiving my approval, completed the repair by 10:00 or thereabouts. I have no reservations whatsoever in recommending Precision Door Service, and specifically Matthew Dewald, for repairs or installation of overhead door units.

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Matt D Service Provided:
Garage Door Opener Repair

Product:
Springs

Service Technician Team : Matt D
Review:

The service technician Matt Dewald was extremely knowledgeable and very courteous. He went the extra mile to show my wife and I all the features to our new garage opener. The service was fast and done well thanks again Matt.

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Matt D Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Matt D
Review:

Today, I had Matthew DeWald repair my garage door. He was prompt, professional and did an excellent job. He made sure we were satisfied before leaving. Very satisfied, please pass this onto him. Regards, Ray Hulbert

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Matt D Service Provided:
Garage Door Repair

Service Technician Team : Matt D
Review:

Matt was super. Explained the options clearly and immediately went to work. Great service, thanks so much.

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Matt D Service Provided:
Garage Door Repair

Service Technician Team : Matt D
Review:

Matt was very professional and knowledgeable. He gave us estimates of the job and options. He the made the repairs we required in a timely manner. He was very personable and easy to work with. This is the second time we have used Precision Tristate and feel confortable calling them again should the need arise.

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Matt D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Matt D
Review:

The service technician on call was prompt, courteous, and effective in conducting a maintenance/safety check of our garage doors. I appreciated his tips on lubricating the doors between maintenance calls and also his discussion of the extent of the warranty we have on parts and labor.

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Matt D Service Provided:
Garage Door Repair

Service Technician Team : Matt D
Review:

Thank you to Doug for being knowledgeable, prompt, and a pleasure to work with. He quickly solved the problem with our broken door and got it running again.

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Matt D Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Matt D
Review:

Matt (service technician) was professional and experienced. He was able to diagnose the problem and communicated it throughly. He gave multiple options and quickly completed the work. Great service all around

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Matt D Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team : Matt D
Review:

Mathew Dewald come on time , check the problem and show the alternative and price . His level education is outstanding . I will recomend the service with five starts , cheers Delma Rutkowski

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Matt D Service Provided:
Garage Door Repair

Service Technician Team : Matt D
Review:

It was very easy to make a next day appointment. Matthew - my technician did a great job of explaining my options for garage door openers I could go with. He did a quick and clean job installing my new garage door opener. He completed the task by installing the new opener on My Q app preciously on my phone as well as re-programming all existing remotes I had as well as my car. He was great to work with.

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Matt D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Matt D
Review:

When my LiftMaster garage door needed repair/new springs, I looked up authorized dealers online and contacted Precision Door. I was very pleased with their service. They came the next day and worked with me to replace the springs and other needed parts at a reasonable price. Their technician Matt was extremely personable and knowledgeable. His listened to my concerns, and worked diligently to deliver exceptional results. I would definitely recommend Precision Door, and call them again for any future needs.

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Matt D Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Matt D
Review:

Technician Matthew was superb! Competent, thorough and communicative about the work. Door is working again.

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Matt D Service Provided:
Garage Door Opener Repair

Service Technician Team : Matt D
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