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Sean S's Bio:
Sean was born and raised in Little Falls. He's an outdoor enthusiast who enjoys rock climbing, mountain biking, and even riding a unicycle! Sean spends his spare time streaming horror and true crime TV shows, actively learning Japanese, and playing ice hockey (Go Devils!). Sean enjoys his job because he likes working with his hands, which is no surprise considering he has an art degree in sculpture from William Paterson University.
Clifton, NJ
Berkeley Heights, NJ
Precision has been our go to services for our garage door issues from the start. Always satisfied!
- Steve Mondragon
Palisades Park, NJ
Although Precision Garage Door Service was not able to help me, they were super helpful. When I called, I was not aware the property had a commercial door. They made an immediate appointment for me regardless and the tech came out in less than 2 hours in the blistering cold. They even offered a free service call (no one else would do that). Once the appointment was confirmed, I received an email with the technician's photo and personal information to help identify them. It was a personable text that included his experience, education and hobbies, so I immediately felt comfortable. When the tech arrived, he confirmed he could not handle the repair of this door, but assured me he would research he could and contact me back within 5 minutes. Sure enough, in 5 minutes he called me back with two referrals and one also worked out same day (for a service fee). I am greatful to Precision for their professionalism and kindness during my urgent matter. From the salesperson I initially spoke to over the phone to the technician who showed up promptly, they were all so hospitable and truly showed what customer service is all about.
- Chantel Figueroa
Wayne, NJ
Not sure if my previous review was received. Sean Sotelo was Exceptional. Sean explained our options and we selected replacing the entire LiftMaster Door Opener Unit with the newest LiftMaster Unit. Sean is a major asset to your firm. I would rate Sean as a 5+ Furthermore, being disabled, greatly appreciate getting the garage door opener replaced to place trust in Precision Door that this new LiftMaster Unit will perform with the quality I have become accustomed. I highly recommend Precision Door for your professionalism and quality of service. Thank You for your support!
- Orly Doron
Product:
Morristown, NJ
Shawn was terrific & very professional.
- Rod Rodrigues
Wayne, NJ
Sean did a great job!
- Harry & Ronnie Cooper
Cedar Grove, NJ
Great job!
- Toni Mazziotti
South Orange, NJ
Quick response time, fantastic service. Sean Sotelo was great!
- Rebecca L
North Arlington, NJ
Fast response and service man Seun S did excellent work ,highly recommend
- Nicholas Frank
Product:
Wayne, NJ
Efficient, and kind!
- Janel Campisano
Cedar Grove, NJ
I had an older Craftsman opening system. The opener, remotes, keypad and sensors were no longer working so I contacted Precision. The repairman Sean arrived precisely at the scheduled time. He presented options and did not oversell. The new Genie opener included the keypad and remotes. The price for parts and labor was fair. Installation was done in under 2 hours. Everything was programmed, tested and explained and a manual was provided. The job was done professionally.
- John Esposito
Product:
Morristown, NJ
From the time we called for service until the time the truck left our driveway, everything was outstanding. Sean Sotelo was very professional in explaining issues and offering various choices on what action to take. He even changed the light bulbs which was very helpful to a 85 year old gentleman who no longer climbs a ladder. We look forward with working with Precision shall have a need in the future.
- George Lonsberry
Product:
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Professional - Thorough - Customer Friendly! Christine
- Christine Hinton
Bloomfield, NJ
My garage door cable snapped. I called Precision and they were here within an hour. Excellent service from the technician, Sean Sotelo. Very nice and listened to my needs about what I needed with the price I could afford. I would recommend Precision to anyone that needs garage door problems. Thank you!
- Karen R.
Scotch Plains, NJ
Sean was terrific! True asset to the company. Would have given more than five stars if possible! Bill
- Bill Levoy
Product:
Wayne, NJ
I happy with your service. And especially with the technician, Sean. Good guy performing good, clean work. He explained everything for todays work performed and any future considerations. Great job Sean !
- Robert & Patricia Delotto
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Great company with experienced techs. There’s never a problem or long delay getting an appointment. Our tech Xavier explained everything and fixed the problems in no time.
- Michaela
Ridgefield Park, NJ
Efficient and professional. Thank you.
- Ann Jenkinson
Lebanon, NJ
Good communications. Extremely prompt response for emergency garage door problem on the weekend. The company representative was knowledgeable and courteous. Very pleased. Would highly recommend this company.
- Carole Jones
Product:
Bernardsville, NJ
Sean was wonderful, polite and very helpful!!
- Leigh Fenwick
Wayne, NJ
Even after I replaced its battery, the remote control no longer opened or closed the garage door. By the way, the door in question is to the bay in which the wife (BOSS) parks. So, BOSS found Precision in one of those coupon booklets you receive by mail and scheduled a Service Call. As is the case with any contractor we consider, the burden of interacting with the technician of Precision who arrived at our house fell on my shoulders (and is something I, generally, dread). Of course, and with good reason, I was ready, on the offensive, just waiting to explode on the guy if he went down that dead-end street of trying to sell me any unnecessary service or product. In fact, although with one thing I did not appreciate, upon which I expounded, below, overall, the technician who arrived was very polite, patient, and, seemingly, honest, without stressing the importance of buying any unnecessary service or item. Further, what I appreciate the most, and applaud Precision for its approach-on, is the utter lack of any B.S. given by the technician, based on "fear," such as that all 3 units to the garage doors needed to be replaced or, worse yet, all 3 garage structures needed to be totally demolished and rebuilt as they are separating from the main structure of the house, causing unbelievable water damage behind the sheet-rock, and resulting in the growth of mold, mildew, and even magic mushrooms, which my 11 year old daughter would definitely eat, one day, and which only he, with his superior sight, honed after years of experience and schooling, is able to see, or when the garage structure eventually separates entirely from the main house, which will be any day now, electric wires that carry enough voltage to kill a herd of elephants would be whipping around in the air, out of control, and lock-onto, and go after, my 11 year old, burning her hair off, permanently, causing her to suffer life-long PTSD. Instead, and to my surprise, after the technician diagnosed the issue, he suggested various options, with price ranges that were reasonable and feasible (lest we forget, the BOSS does NOT like to spend a penny even when it comes to basics such as our ability to ingress or egress the house). The technician was very courteous and explained what each option entailed. As alluded-to, above, though, the one thing I did not appreciate was the technician's withholding of or hesitancy in volunteering certain discounts available to us. Instead, I had to probe and pry these out of him (I am certain that this strategy is not of his choosing, but others's, and, basically, the technician is following orders.) Once I began asking, though, the technician did not hold back, going as far as conducting research on-line on his tablet to find even more savings for us, all of which significantly reduced the initial estimate of costs. Realizing I was sold and committed, the technician upgraded the system to one of higher quality, without increasing the cost. I gave him the "thumbs-up" to commence with the job, along with a G-Note as a tip, and left for work. (Hopefully, the BOSS will not see this review and discover said tip.) Upon my return home, the BOSS had a HUGE smile on her face, standing at the threshold of the door leading into our house and demonstrating the smooth opening and closing of the garage door for me. For a second, I actually thought I might get some tonight, which is another positive aspect of Precision's, notwithstanding it lasted a second and was imaginary. Although "getting some tonight" from the BOSS was wishful thinking on my part (as I got none), what we did get from Precision is: an awesome, quiet, fast garage door opener; all new pulleys; new springs; new wires; new nylon chain; a new wall panel; a new wall button to open and close the door; and, 2 remote controls. What's better, and unbelievable, is that we got all these, along with peerless service, at a very reasonable cost, without any pain, literally, to our a_ses.
- Aram Ingilian
Product:
Haledon, NJ
Sean is the MAN! He installed my garage door opened in 1 hour! His work was neat and clean. Professional thru out the installation.
- Herol Kerim
Product:
Denville, NJ
Sean repaired my door in a very professional, courteous and friendly manner. He diagnosed the problem and described how it would be fixed. I was totally satisfied with the repair and would recommend Precision Door to any with a garage door problem. Nice job Sean
- Steven Gebhardt
Clifton, NJ
Just the best
- Nancy Gomez
Product:
Califon, NJ
Sean was professional and well skilled in repairing garage doors. Polite and explained everything he was repairing and why. Friendly and answered all of my questions. I could not be more pleased. I will definitely use Precision Door Service again.
- Donna Martin
Readington, NJ
Excellent fast service at a fair price. Thank you Shaun!
- William Berg
New Providence, NJ
Sean Sotelo did an excellent job fixing our liftmaster .It was a pleasure to meet Sean and he did a neat job quickly .I would hire Precision again if I have a problem with my garage door.
- Barbara Froehlich
Woodland Park, NJ
As always, I was satisfied with the courtesy and professional response I received from Precision. This repair was more complex than I expected and Sean was able to explain the repair and possible problems I might have in the future with the operation of my present door. I opted for a new garage door and again Sean explained what choices I had. I am satisfied I made the right decision to replace my current door. Sean is an excellent technician and I would highly recommend him to anyone who needs the service of Precision.
- Rosemary McSweeney
Product:
Flemington, NJ
Called at 8 am, problem resolved by Sean by 10:30 the same day. Can’t get better than that. Sean is a five star guy.
- Tom Wagner
Paramus, NJ
Sean was excellent installing the garage door opener. He assessed the situation and patiently explained what needed to be done to install the garage door opener. He was efficient and was done in a short amount of time so I could carry on with my day
- Lucy Job
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Great work!! Always on time!
- Nancy Gomez