4.9 1 2 3 4 5 195 Reviews

From Livingston, NJ Homeowners

Garage Door Repair in Livingston, NJ - Page 6

Precision Overhead Garage Door

Same-day garage door repair in Livingston, NJ, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Livingston, NJ FREE Service Call With Any Repair Valued at $69

Serving Livingston, NJ

Proudly serving the Livingston, NJ community with same day service.

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Local Garage Door Repair in Livingston, NJ

Precision Overhead Garage Door of Northern New Jersey provides same-day garage door repair in Livingston, NJ, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Livingston, NJ homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Overhead Garage Door for service in and around Livingston and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Livingston, NJ

Serving Livingston, NJ

and surrounding communities

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What Customers are Saying

Summary based on the 193 most recent customer reviews

Precision Garage Door of New Jersey in Livingston is reviewed very positively overall, with customers consistently praising fast response, clear communication, and professional technicians who explain options and complete repairs efficiently. Reviewers frequently describe the service as friendly, knowledgeable, and dependable, and many note clean workmanship and a smooth experience from scheduling through completion. Several customers also mention fair or worthwhile pricing and appreciate the company’s transparency when presenting repair choices and recommendations.

What Customers in Your Area Mention Most

Professionalism (72) Customers frequently describe the staff as professional, courteous, polite, and well mannered, with a strong sense of organization and care during visits. Communication (63) Reviewers consistently mention clear explanations, status updates by phone/text, and technicians taking time to walk through the problem, options, and work performed. Responsiveness (56) Customers repeatedly praise quick callbacks, prompt scheduling, same-day or next-day visits, and technicians arriving when promised or even early. Expertise (49) Many reviews highlight knowledgeable technicians who quickly diagnose issues, understand the products, and provide helpful recommendations and safety guidance. Friendliness (46) Technicians are frequently described as friendly, pleasant, personable, and easy to work with, which customers say makes the experience more comfortable. Speed (44) Customers often note that repairs and installations are completed quickly and efficiently, sometimes within minutes or in about an hour. Workmanship (41) Customers consistently credit the company with solid repair and installation work, clean installs, careful handling, and doors or openers working better afterward. Service (37) Reviewers praise the overall customer service experience as excellent, top notch, and easy from first contact through completion. Trustworthiness (18) Several reviews specifically mention honesty, integrity, no-pressure recommendations, and confidence that the suggested work was appropriate.

Recent Reviews from Livingston, NJ

stefanie welling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 05/11/2012

Drew was fantastic! Came quickly. Explained everything that needed to be fixed so as to ensure the safety of my garage door. Even swept the floor clean!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Ralph Gamba

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 05/04/2012

Your Representative was perfect in every way your company should be proud

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Mrs Vasilpoulis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 04/25/2012

Excellent professional service

Service: Garage Door Repair

Product: Cables

Keshav Shiva

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 03/27/2012

Job done well.Tech was good.Comment is about price. Had garage door spring replaced.Most of the comparable work should cost around $200.I was charged $438.00. What is your comment.

Service: Broken Garage Door Spring Repair

Product: Springs

mark gladstone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 02/16/2012

Justin carefully inspected garage door for possible defects. He provided useful recommendations.

Service: Garage Door Repair

Product: Garage Doors

Joyce

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 02/13/2012

Glenn, Thank you, everything is great with the door, will be glad to recommend your company to anyone. joyce

Service: Install Garage Doors

Product: Garage Doors

Bruce

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 02/06/2012

Bruce â?¦from Livingston called in and left a message in regards of the service Brandon had done on representing Precision Also did a great job explaining the repair and getting the job done. Wanted to Thank us and Brandon

Service: Garage Door Repair

Product: Opener

Lorraine Fenchel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 12/28/2011

The service-person was punctual and pleasant and explained the options I had. He was professional but personable and I am very glad I called your company to repair my garage door.

Response from Brandon Falone, President Business Owner

Thank you for the endorsement Lorraine. It means alot to the tech too. Doug

Service: Garage Door Repair

Product: Rollers

fred slater

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 12/21/2011

On time, pleasant, helpful, efficient and clean. Highly recommend these people.

Service: Garage Door Repair

Product: Rollers

michael shulman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 12/03/2011

I am not pleased with the final results from the two visits from Precision. The door movements continues to frequently jerk to a start of motion and a second door continues to sporatically "catch" as it rolls through the path in the track. After a silencing call for the door to glide quietly up and down and to start its movement with a controlled quiet movement not a BANG and a sudden movement. At this point in time, I cannot recommend Precision for additionn work on my other garage doors or to others. (fellow landlords)

Response from Brandon Falone, President Business Owner

Michael, I'm sorry you are not satisfied. I appreciate your feedback. I want to make this situation right but it is going to require additional work that you were not willing to do on our initial visit. I am willing to waive our service call to come back and complete the job. If you decide to do this I would guarantee the door functions the way it should. Please call me at 973-283-3555 and I will work with you. Doug

Service: Garage Door Repair

Paul Dorenfast

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 07/28/2011

Scott McDonald was our technician. He was wonderful! He fixed the problem right away and then took the time to explain what had happened and how we could fix it ourselves if it occurred again. The sensor eye was not aligning properly. He lubricated the garage door opener and it now works so smoothly and quietly. What a courteous young man! In our day and age, I rarely find someone so friendly, knowledgable, and polite. Our two dogs even liked him. I would have no trouble using or recommending Precision Door service and telling everyone to be sure and ask for Scott McDonald!

Service: Garage Door Opener Repair

Product: Garage Door Opener

Ernest Lo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 06/17/2011

Tim was very knowledgable and efficient. He patiently explained all my options on what needed to be done. He was polite, courteous, gracious, and most importantly, professional. I would recommend Pecision to my friends.

Service: Garage Door Repair

Product: Cables

lynne murano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 06/02/2011

Scott was very courteous and friendly. He explained everything clearly and did an excellent job rebuilding our garage door. L Murano

Service: Garage Door Repair

Product: Rollers

Joel Cartun

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 05/10/2011

Great work done on time with knowledgeable and very friendly staff. I would highly recommend Precision and thank Tim for his warm way of making the customer feel good.

Service: Garage Door Repair

Nita Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 01/25/2011

I am so impressed with the exceptional service I received from Precision. A very pleasant experience from beginning to end. Technician was very knowledgeable, really knew his stuff, but more importantly he was very polite. He gets an A+ in my book. Thank you!

Service: Garage Door Repair

Mirian Cahn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 12/03/2010

Out of 5 stars available, My rating would be at least 10! I chose Precision for convenience and because you had the quality brands I know and wanted for my home--I knew when I called that I would need a completely new door opener to replace my existing failed unit (11 years old and installed by the home-builder, so its time was up!). I have had a wonderul experience dealing with your company, from the first call through completion of the job, which, as noted, was complete replacement of a residential double-garage door opener. It was easy to make a prompt and immediate appointment that was convenient to me (this is the first contact with a seervice company and its importance cannot be overstated!); the technician, Tim, came when expected, and was incredibly knowledgable and helpful in making the correct choices for a substantial job, and as promised came with a stock of available, various choices that could be installed by him on the spot once I chose what was correct for the job (all of this being the seconds step, also not possible to overstate its importance). Tim carefully inspected my existing equipment totally so that when he was done, I had an encyclopedic knowledge of the state and status of even the smallest components of my garage door and opener, and all hardware associated with it. This is the proper state of knowledge to form judgments about what was required to be done. Tim then took the time to explain every important issue for me to consider, answered every question I raised, offered consumer-centered advice and recommendations as well as the full range of choices, and was not ever "pushy" or offensive in any way--in fact just the opposite--Tim was helpful and accommodating in every possible way, and also extremely competent and quick in his work (without compromising either safety or quality). I expect a continuing relationship with Precision, and want Tim to return to my home if and when I need further service. I told him that and he said it was company policy to do just that. Once the installation job was done and he had set everthing precisely and correctly, Tim took the time to explain everything necessary to understand and operate the new opener and remote transmitters with proper understanding of safety concerns and features of importance. This is the kind of serivce I try to seek for everything, and believe that Tim provided service that exceeded every possible expectation, and in this he was supported by your company. I spent a lot of money for a complete Liftmaster replacement door opener having the most modern safety and convenience features, including battery back up, and have the feeling that every single cent was well-spent and that I received an extremely fair value, including a valuable warranty from the manufacturer, and your company's backing. I have already recommended Tim and your company to a neighbor and am sure I will do that in the future. Thank you for such an outstanding representative and for company policies that are so excellent and effective. I could not be more satisfied.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Tom Gutman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 09/12/2010

Thanks for all you help Adam was excellent!

Service: Garage Door Repair

Product: Springs

Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 09/11/2010

Sam did a wonderful job the door looks fantastic! thank you!

Service: Install Garage Doors

Product: Garage Doors

Dowdy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 08/30/2010

Sam and Rodrigo did an excellent job thanks!

Service: Install Garage Doors

Product: Garage Doors

Richard B. Delnevo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 07/15/2010

In this day and age it is very gradifying to meet a compedant and courteous person, one who truly knows hes business. Your company was reccomended by our neighbors,who spoke very highly I was not dissappointed and will use you again

Service: Garage Door Repair

Product: Remotes / Keypad

Caroline Schmied

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 07/12/2010

Brian did a great job explaining what was wrong with our garage door opener and letting me know what our various options were for installing a new one since the old motor had broken and the parts on the springs were not working either. He was very professional and informative. We would definitely use him again in the future if we needed more services done!

Service: Garage Door Opener Repair

Bruce Rabiner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 06/06/2010

Your service technician was polite, diagnosed the problem, and offered at least 2 alternative solutions and price points. His work was quick and efficient, and he left the area clean upon comnpletion.

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Roger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 06/03/2010

First let me start with the positives. I called at 10am spoke to a real person and had an appointment between 12-4 the same day. Scott came fixed my door in about an hour. A lot of the reviews complain about the pricing. I will have to go along with that. I had a broken spring, Scott pointed out that one of the pully's was shot and so was one of the cables. He told me to put back the same parts piece meal would cost me almost the same as having all new hardware installed. I asked how much and he said for new hardware that has a lifetime warranty was XXX. To me for two springs two pully's new rollers and some cable that is pretty expensive. You can tell that they try to upsell you to their pully's as they have a whole chart made that says ours vs. theirs why theirs is better. Now don't get me wrong it is well in their perogative to tell you that what comes on your door is not the best, and they probably do have superior parts than what comes installed on most garage doors. In the end I did have the work done, because the tech was already there and I didnt want to have an accident with the other spring going. But you can tell that what they want is not to just fix what broke but to upsell you to get all new hardware. I don't know what others charge or how other garage door repair companies work but to me the price was high. I do have the satisfaction of a lifetime warranty on all those new parts though.

Response from Brandon Falone, President Business Owner

We appreciate your feedback. Thank you for your fair appraisal by pointing out both the positives and negatives of your experience with us. If you donâ??t know we have a 100% customer satisfaction guarantee along with a lifetime warranty on all parts. I will call you to make that happen. I do want to explain what Scott did. When I train our employees I instruct them the best way to fix a garage door long term is to rebuild it. In most cases replacing one spring on a door is equivalent to putting a band-aid on it. Garage door hardware is rated in cycles; much like a car is rated by how many miles it has on it. The other spring has expanded and contracted the same number of times as the one that just broke. In reality our most unsatisfied customers are the ones who fix one spring and then call us one month later because the other one broke. Who wants to take a second day off to fix the door again? Most garage doors are made up of 2 springs, 4 pulleys, 10 rollers, one set of operating cables, one set of safety cables, hinges and assorted nuts and bolts. Scottâ??s job is to inspect each of these components and look for wear and tear. When springs fail it is common to find frayed cables or grinding pulleys. For homeowners who are staying put, the best long term approach is to replace it all at once. Ultimately you make the decision that works best for you. Most of our customers appreciate our honest, educational approach. With that said, if you are second guessing your decision, please call me to discuss your concerns today. Thank you, Doug

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Jackie Day

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 05/25/2010

Great job all around. the installers were excellent

Service: Install Garage Doors

Product: Garage Doors

Yerry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 05/19/2010

Service by Precision was quite satisfactory. Thank You. Rate 5

Service: Garage Door Repair

Product: Remotes / Keypad

Dave

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 05/16/2010

I was very disappointed with Precision's service. I had a repair issue because of a broken cable, and instead of fixing what was broken they wanted to replace everything and charge $XXX! If the customer just wants a repair, give the customer what they want! And for that they charge a $XX service fee!

Response from Brandon Falone, President Business Owner

Dave, Thank you for your feedback. I had a discussion with your technician. He told me that your door was in an unsafe state. In particular, he told me that your bottom panel was rotted and would need to be replaced. I know you have elected to have no work done and have replaced the individual broken cable. Of course this your prerogative, however, we would never recommend you do this. Stainless steel cables do not break because of the weight of the door. Cables break because they are dragging through pulleys that are not turning or rubbing against something they shouldn't be. The best way to fix a door in this condition would be to rebuild the hardware and change the bottom section or replace the entire door. Tim recommended this to you and you have elected not to do it. The $69 service fee we quoted you before coming out to the house is not conditional of whether we do the work or not. I have reached out to you twice on the telephone to discuss this with you further. My goal is to have 100% customer satisfaction. If you call me back, I will make that happen. Regards.

Service: Garage Door Repair

Product: Cables

Brian K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 05/12/2010

Brian was very knowledgable and professional. He diagnosed the problem right away and took care of the repair in a timely manner. Because of their expertise, I felt very at ease using Precision Door Service.

Service: Garage Door Repair

Product: Springs

M. Centuori

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 03/01/2010

Ben is an outstanding young man!

Service: Garage Door Repair

Leslie Davidson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 02/09/2010

Technician was prompt, courteous,answered all my questions. The job was completed quickly, and efficiently.

Service: Garage Door Repair

Carl Sulzberger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livingston, NJ 01/11/2010

I was first attracted to Precision by your very professional,complete, and informative website. I had two replacement Liftmaster garage door openers installed on Friday, 4 December 2009 by Jeff Dela Cruz. Jeff arrived at the time promised and efficiently and professinaly removed the old units (40-year old Liftmasters) and installed the new units with the associated safety devices and laser parking assists. His workmanship was excellent, and he explained the new systems and answered all of my questions. I highly recommend Precision and especially commend Jeff as an expert technician.

Service: Garage Door Repair

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Bergen County (201) 977-4870
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