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about Precision Overhead Garage Door in:
Livingston, NJ
Precision Overhead Garage Door of New Jerseyhas received 170 reviews, averaging 4.92 Stars:
Livingston, NJ
Dave, Thank you for your feedback. I had a discussion with your technician. He told me that your door was in an unsafe state. In particular, he told me that your bottom panel was rotted and would need to be replaced. I know you have elected to have no work done and have replaced the individual broken cable. Of course this your prerogative, however, we would never recommend you do this. Stainless steel cables do not break because of the weight of the door. Cables break because they are dragging through pulleys that are not turning or rubbing against something they shouldn't be. The best way to fix a door in this condition would be to rebuild the hardware and change the bottom section or replace the entire door. Tim recommended this to you and you have elected not to do it. The $69 service fee we quoted you before coming out to the house is not conditional of whether we do the work or not. I have reached out to you twice on the telephone to discuss this with you further. My goal is to have 100% customer satisfaction. If you call me back, I will make that happen. Regards.
Product:
Livingston, NJ
Brian was very knowledgable and professional. He diagnosed the problem right away and took care of the repair in a timely manner. Because of their expertise, I felt very at ease using Precision Door Service.
- Brian K
Product:
Livingston, NJ
Ben is an outstanding young man!
- M. Centuori
Livingston, NJ
Technician was prompt, courteous,answered all my questions. The job was completed quickly, and efficiently.
- Leslie Davidson
Livingston, NJ
I was first attracted to Precision by your very professional,complete, and informative website. I had two replacement Liftmaster garage door openers installed on Friday, 4 December 2009 by Jeff Dela Cruz. Jeff arrived at the time promised and efficiently and professinaly removed the old units (40-year old Liftmasters) and installed the new units with the associated safety devices and laser parking assists. His workmanship was excellent, and he explained the new systems and answered all of my questions. I highly recommend Precision and especially commend Jeff as an expert technician.
- Carl Sulzberger
Livingston, NJ
I wanted to hire Tim to work for me. he was so pleasant and had such enthusiasm I knew I was getting the job done right at a fair price. I would reccomend Precsion to anyone and have them ask for Tim. 55 Stars
- Brian Suchoff
Livingston, NJ
These guys are "KEEPERS"
- LEO DONOHUE
Livingston, NJ
Excellent workk
- Lenore Furman
Livingston, NJ
Very satisfied with work done professionalism of technician
- Allen Kaufman
Product:
Livingston, NJ
we learned more about our gargage door and openers then we ever new it was amazing how much info we did not no and how much we no now thank you so much for your time and info i now have a much better understanding of everything thanks again we will diffently recommend you to anyone who ask thanks
- donna
Product:
Livingston, NJ
Tim was there to replace a defective garage door remote opener. He then pointed out that the original system was over 10 years old and it was probably at the end of its life span....also the springs and rollers were aging. He explained the options and that a new system, while certainly a lot more expensive than I was prepared to spend for just a remote, was something to consider. He didn't pressure, but being in the home customer service business myself (windows and doors), I decided to change to a better system now rather than have to deal with such an expense in the future.
- Alan Lemerman
Product:
Livingston, NJ
Service was excellent technician was very knowledgeable and courteous very polite good manners
- Joyce
Product:
Livingston, NJ
The service was excellent. The technicians were prompt in their service call and were prompt in installing new equiptment. I would have no hesitation in recommending Precision to my relatives and friends.
- Barry Vogel
Livingston, NJ
Our Garage Door springs, pulleys and cabels had been broken for a few weeks. I had noticed thePercision Door trucks driving thru the neighborhood and got a flyer in the Valpak from Percision Door and gave them a call for a quote. They came out, promptly, inspected the door, gave me estimates of all that needed repairs and worked with me to decide what I wanted done. The work was done quickly and to my satisfaction. The crew Definetly met my expectations and would give them 5 stars. But would give the price 3 stars (to expensive for mechanical parts).
- Paul
Livingston, NJ
The technicians did a great job fixing my garage door. They arrived on time, were very professional and explained all of my options to me. I also very much appreciate the fact that your company was able to schedule a visit to my house so promptly...I would definitely recommend your company. It's been a while so unfortunately I don't remember the technicians names.
- Barbara
Livingston, NJ
Response time was with in one hour of initial call. Serviceman was efficient and thorough in the safety inspection and repair. I would definitely recommend Precision Door for garage door service.
- Alan Wishengrad
Livingston, NJ
Ron called to let me know he would be on time. Very thoughtful. He was pleasant and explained different options for my situation. His expected labor time was right on the mark! He cleaned his work area perfectly. He was very knowledgeable about the products he represented. What a treasure for your company!!!
- Phyllis
Livingston, NJ
Ron was the Service Tech that helped repair our Garage door opener. On as scale of 0-5 he was a definite 5!!! He was polite, professional, friendly and fixed the issue very quickly. I would recommend him and your company to everyone. He is a great reflection on your company and please share this feedback with him!
- Mila Edelman
Livingston, NJ
The service was performed as expected. The new garage door opener was installed together with appropriate hardware(pulleys, rollers, etc). The tech was there in timely manner. On the scale of 0 - 5 I would rate his service as 5.
- Boris Korkhin
Livingston, NJ
We had a great experience today. Your service person was great called to let me know he was on his way. Fixed my problem and answered all my questions. I have used you many times and would not use anyone else.
- Debra
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
I was very disappointed with Precision's service. I had a repair issue because of a broken cable, and instead of fixing what was broken they wanted to replace everything and charge $XXX! If the customer just wants a repair, give the customer what they want! And for that they charge a $XX service fee!
- Dave