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Lou R

Lou R
Location Leader
Reviews: 443
Average: 4.97 stars
Background: 6/21/2017
Drug Test: 7/11/2019
Lou R has received 443 reviews, averaging 4.97 Stars:
1 2 3 4 5

Lou R's Bio:

Lou grew up in Wayne, NJ and currently lives in a lake community in West Milford with his wife and two daughters. He comes from a law enforcement background and graduated from the University of Scranton with a B.S. in Criminal Justice. Lou enjoys ALL things outdoors: hunting, fresh & salt water fishing, ice fishing, camping, boating, lounging on the lake, hiking, BBQing, watching the sunset, and playing softball & football. His favorite teams are the NY Jets & NY Yankees. When he's not making customers feel wonderful by fixing their garage doors, Lou spends his time with friends and family, watches movies, enjoys time outdoors, and plays golf.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lou and Glen came today to repair my garage door . They did a great job..they were very professional and very nice ...they explained everything that needed to be done and answered any questions that I had .. I am very happy with their service and highly recommend them!

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A Response from: Doug

Hi Debbie! Thank you for choosing Precision! We appreciate you taking the time to acknowledge Lou and Glen's skills and professionalism. We work hard to ensure a satisfactory customer experience, so we're happy to hear they left a good impression. We look forward to helping with any future garage door needs.

Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt and professional.

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Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

terrific communication. Friendly knowledgeable and candid representatives. Highly recommend.

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Lou R Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Louis the technician was professional and personable. He was very neat and thorough with the installation . He also did a thorough inspection of all his work.

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Lou R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was extremely knowledgeable and polite. His work was clean and efficient. A great job in snowy conditions.

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Lou R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Professional, expert and efficient.

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Lou R Service Provided:
Broken Garage Door Spring Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

incredible service my louis

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Lou R Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

What an awesome employee! Lou was absolutely Phenomenal he was professional caring careful timely courteous who really knows his craft. And cleaned up after himself, in the time it took me to retrieve my wallet from my bedroom, my garage was squeaky clean I thought he vacuum the place it was so clean. Lou is a representative of you company and he represents well. I’m glad I chose PGD!

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A Response from: Doug

Hi Joseph! We care about you and your home! Cleaning up after ourselves is what helps make Precision a name you can trust for your garage door repair needs. Thank you for choosing Precision! We look forward to helping you in the future!

Lou R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

GREAT JOB

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Lou R Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Attack was very knowledgeable and did an excellent job

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A Response from: Vince, Corporate Customer Experience Manager

Hello Ray! Thank you for your review - we appreciate 4 starts however it tells me we didn't quite get to 100% satisfaction - please let us know how we can do better to earn 5 stars! Feel free to reach out to me with any questions or concerns and we look forward to servicing you again in the future - vince@pdstristate.com (973) 897-7028

Lou R Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had a great experience fixing my garage door when my old cables snapped. Quickly diagnosed and repaired the problem and included a few tweaks that made the door work better than it ever has. Louis was friendly and efficient.

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A Response from: Doug

Hi John! So glad Lou was able to get your garage door back up and running with a cable replacement. We look forward to helping you with any future garage door needs.

Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lou was very friendly, professional and knowledgeable. He listened to my problem and gave me options to solve it. He was not pushy or tried to sell you what wasn’t needed, I got your company’s name from a neighbor and you lived up to recommendation he gave me. Purchased a new door and feel it was the right move.

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Lou R Service Provided:
Garage Door Repair

Product:
Garage Doors

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Received a call that the technician was on the way.Prompt and on time.Helped out with the problem replaced rollers.Very respectful wearing a mask.Highly recommended.

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Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lou was here early and went over the work to be done and described our options clearly so we could understand. We made our choice and he did the job. Everything looked perfect and both doors worked very quietly. We are very satisfied with the job and I did not hesitate to give Lou the 5 stars. My wife says he needs more than 5 stars!

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A Response from: Doug

Thanks for the review, Richard! This review needs more than 5 stars! We appreciate you taking the time to acknowledge Lou's skills and professionalism. We love to hear about the impression our techs are making on the job! Thanks for choosing Precision for your garage door needs!

Lou R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lou was amazing! Very professional. Explained everything very clearly. Fixed everything perfect. My wife and I were also discussing new garage doors and he walked us through a variety of options. We now look forward to brand new garage door in the next few weeks. Give Lou a raise. BEST EXPERIENCE EVER!

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A Response from: Doug

Thanks for the review, Ron! Communication is very important, from the garage door issues to the possible solutions. We look forward to helping you with those new garage doors! Thanks for sharing your experience with Lou and Precision!

Lou R Service Provided:
Garage Door Repair

Product:
Garage Doors

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you Lou! He was professional and found the problem and fixed it. I’m so happy with Precision Garage Door service that I’m going to highly recommend them to all my friends and family. Thanks again ????

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A Response from: Doug

Thanks for the review, Rose! Now more than ever, recommendations from satisfied customers to family and friends is so important and helpful. Thank you for choosing Precision Garage Door.

Lou R Service Provided:
Broken Garage Door Spring Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was excellent, technicians pleasant and knowledgable.

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A Response from: Doug

Thanks for the review, Adelle!

Lou R Service Provided:
Garage Door Opener Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision has serviced us for many years. We also purchased our garage doors from you. Today Lee and Chris A came to my home. What can I say. They were the best! I recommend them most highly. Service was beyond. Thank you for these two technicians

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A Response from: Doug

Thanks for the review, Linda! We love hearing about the impression our techs are making while they are out in the field, servicing our customers. We appreciate you taking the time to share your experience with Precision.

Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I’ve used Precision in the past so called them again. Louis came and did a fantastic job fixing the door. He’s very experienced, knows how to explain everything and is a really nice guy. A+. I highly recommend.

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A Response from: Doug

This review deserves an A+, James! Lou is a great member of the Precision Team and we're glad he made an impression while servicing your garage door. Thank you for continuing to choose Precision Garage Door.

Lou R Service Provided:
Garage Door Opener Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had an excellent service with Precision Overhead Garage Door. Every step was so professional from initial contact and appointment setting to ensuring we knew who our service technician was. Lou was very professional, nice, skilled and careful re Covid precautions. He did a wonderful service job, explained everything carefully, gave options, clear pricing and we feel very satisfied and safe with the result. We will tell our neighbors about you!

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A Response from: Doug

Thanks for the review, Dan! Word of mouth from satisfied customers is much appreciated during these times, so we thank you for taking the time to recommend Precision!

Lou R Service Provided:
Garage Door Repair

Product:
Springs

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great Job!

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A Response from: Doug

Thanks for the review, Angeline!

Lou R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lou exceeded my expectations. Very professional, polite and honest in giving his recommendations. We are very satisfied with his service.

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A Response from: Doug

Thanks for the review, Mary Grace! Lou has been part of the Precision team for a while now and is truly a great person and technician! Thank you for choosing Precision for your garage door needs!

Lou R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician Lou was fantastic. He took the time to explain what the problem was and was so nice we decided to purchase 2 new garage doors.

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A Response from: Doug

Thanks for the review, Maritza! We appreciate you taking the time to recognize Lou and his professionalism. We look forward to helping with your new garage door installations. Thank you for choosing Precision Garage Door!

Lou R Service Provided:
Garage Door Repair

Product:
Garage Doors

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lou was great. He found out the problem and fixed it in minutes. Friendly, professional, and prompt service.

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A Response from: Doug

Thanks for the review, Suzanne! Lou is a wonderful member of the Precision team! We love hearing from customers that he was able to help then professionally and efficiently! Thank you for choosing Precision for your garage door repair!

Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technicians showed up on time and with everything they needed to address all problems. Work was clearly explained both in terms of time and amounts. Both men were professional and did a great job, while also being both personable and knowledgeable.

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A Response from: Doug

Thanks for the review, David! Having a fully stocked truck allows our technicians to help with your garage door needs the first time we arrive. Thanks for choosing Precision Garage Door!

Lou R Service Provided:
Garage Door Opener Repair

Product:
Springs

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

excellent work and excellent service!

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A Response from: Doug

Thank you for your review, Ayanna! We really appreciate it!

Lou R Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lou was very friendly and knowledgeable. Very happy with the service.

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A Response from: Doug

Thanks for the review, Rob! Lou has been part of the Precision team for a while and he continuously offers high quality service! Glad he could help with the garage door repair! Thanks for choosing Precision!

Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lou came to provide a quote for a new garage door. He was very knowledgeable and professional. He provided a detailed quote, which we are now evaluating.

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A Response from: Doug

Thanks for the review, Leonard! We look forward to working with you for your new garage doors!

Lou R Service Provided:
Install Garage Doors

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Louis provides professional service, before he arrives, he call and confirm, arrived on schedule time and explain what is the best solutions for me. I am so happy of the new garage door open and will recommend for everyone

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A Response from: Doug

Thanks for the review, Danny! We're happy we were able to help with your new garage door opener installation. Recommendations from satisfied customers are very important to us, so we appreciate you spreading the word. Thank you for choosing Precision Garage Door!

Lou R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Louis Rowek provided exceptional customer service. He repaired my entry keypad. A year prior he replaced the motor with the same knowledge and efficiency as he displayed this week. It is a pleasure to meet someone who takes pride in his work. Lou is an asset to your company. EMB

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A Response from: Doug

Thank you for your review! We love when customers get to interact with the same technicians for their garage door needs year after year! Lou has been with our company for a few years now and he truly is an asset! We appreciate you taking the time to recognize his skills. Thank you so much for choosing Precision Garage Door.

Lou R Service Provided:
Garage Door Opener Repair

Location Leader: Lou R
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