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Lou R

Lou R
Location Leader
Reviews: 444
Average: 4.97 stars
Background: 6/21/2017
Drug Test: 7/11/2019
Lou R has received 444 reviews, averaging 4.97 Stars:
1 2 3 4 5

Lou R's Bio:

Lou grew up in Wayne, NJ and currently lives in a lake community in West Milford with his wife and two daughters. He comes from a law enforcement background and graduated from the University of Scranton with a B.S. in Criminal Justice. Lou enjoys ALL things outdoors: hunting, fresh & salt water fishing, ice fishing, camping, boating, lounging on the lake, hiking, BBQing, watching the sunset, and playing softball & football. His favorite teams are the NY Jets & NY Yankees. When he's not making customers feel wonderful by fixing their garage doors, Lou spends his time with friends and family, watches movies, enjoys time outdoors, and plays golf.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Louis Rowek provided exceptional customer service. He repaired my entry keypad. A year prior he replaced the motor with the same knowledge and efficiency as he displayed this week. It is a pleasure to meet someone who takes pride in his work. Lou is an asset to your company. EMB

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A Response from: Doug

Thank you for your review! We love when customers get to interact with the same technicians for their garage door needs year after year! Lou has been with our company for a few years now and he truly is an asset! We appreciate you taking the time to recognize his skills. Thank you so much for choosing Precision Garage Door.

Lou R Service Provided:
Garage Door Opener Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech arrived within window of time, did call before arrival. Louis inspected all issues and explained what needed to be done. He gave me the choices and said he would do whatever I wanted done. Decided to replace old opener with new one. Repair done within a timely manner and satisfied with the work.

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A Response from: Doug

Thanks for the review, Lee! It's important that our techs are punctual and clearly communicate your choices regarding your service. Glad Louis delivered! Thanks for choosing Precision for your garage door opener replacement.

Lou R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick and professional. My tech was Louis and he was great. He greeted me explaining he was staying back to be Covid safe. He had a mask and gloves. He inspected everything with me explaining everything and then explained what parts were needed and why. He worked quickly, neatly and was professional the whole time.

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Lou R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was my second time using Precision Door Service, this time to fix a broken spring on my garage door. The company is excellent and technician was Lou Rowek - extremely courteous and professional. He took all the necessary precautions due to COVID-19 while he was working in my garage. Lou is great technician, he explained all the details of what was wrong and how he planned to fix them. Lou ended up replacing everything, pulleys, rollers, cables, springs and the bottom door seal and it works better than ever. I highly recommend Precision and Lou!

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Lou R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We'd called Precision Door 7 years ago to install a new garage door opener and were impressed with their services and promptness to our call at the time. So when the battery started beeping and needed to be replaced, it was obvious that we called Precision. The phone was answered promptly, even in these uncertain times of Covid19. A technician showed up next morning, changed the battery and recommended that cables and pulleys would also need to be replaced after years of wear and tear. We agreed and Louis was very professional, courteous and took care of the repairs in a timely manner. He followed all the protocols as set by Precision and we are very satisfied customers. Thank You Louis and all at Precision Door!

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Lou R Service Provided:
Garage Door Repair

Product:
Cables

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was reviewed favorably on Angie’s list. I called and got a positive first impression by phone and so went with them. Lou was very professional and a very nice guy. Explained everything, showed me everything and got my okay on everything. Would definitely do business with them again and recommend them.

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Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was extremely pleased with the technician who took care of my garage door yesterday. He was professional courteous and Did a great job! I would not hesitate to use your company again and to recommend you to others.

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Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This review is only for the initial service for estimate and closing of broken door. Friendly, fair, true to the time, well masked and conscious of the Covid19 procedures. Certainly would use again.

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Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent and professional work! This is why we always call on prestige because of their impeccable work ethics. They respond quockly to our call and do the work beautifully. Thanks again!

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Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called today and Louis arrived the same day. He was very thorough and explained everything to me. He did a great job replacing damaged hinges and doing an overall inspection. Gave me great piece of mind. Received a nice report in my email outlining the services provided. Would highly recommend.

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Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Needed a garage door repair immediately and your technician was prompt and knowledgeable And very nice

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Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I wanted to make sure I gave a 5 star review for the company, and especially the technician Louis Rowek. He called ahead, arrived on time, explained everything in detail, and was extremely pleasant and professional. Employers find out all too often when things go wrong, but deserve to know when they go exceptionally right. Louis was a pleasure to deal with and I hope this review gets him the recognition he deserves. I will be a repeat customer if I ever need your services again!

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Lou R Service Provided:
Install Garage Doors

Product:
Opener

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent job in replacing my door opener with camera ! Lou & Chris are the nicest and Are patient and thorough in explaining technology - very helpful - and they are neat and efficient - they finished job in record time ! Just all what anyone would need in replacing a door opener !

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Lou R Service Provided:
Garage Door Opener Install

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were impressed with your circulars and your 5-Star rating from the Better Business Bureau. The service provided by Louis lived up to expectations.

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Lou R Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lou R arrived early, diagnosed the possible, and promptly proceeded to repair my garage door springs, straighten out my frames for a tighter seal, and then fixed my other door's springs which also looked like they were ready to go. He explained what he was doing along the way, which was very informative. Precision is numero Uno, always 5-star in my book.

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Lou R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job and very nice guy

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Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast and reliable service performed with a clear explanation of the problem and service performed

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Lou R Service Provided:
Broken Garage Door Spring Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The response time for an appointment was amazing. The tech, Lou, was professional and knowledgeable. This was the easiest work I’ve had done.

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Lou R Service Provided:
Broken Garage Door Spring Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Louis repaired the broken torsion spring and did a fantastic job. Price was quoted before any work was performed and he applied the half off service fee coupon which was better than the senior citizen discount coupon. We were informed multiple times by the office and the technician on when Louis was going to be at the house prior to him arriving. It was the first time using this company and I would recommend them to anyone we know. Great experience.

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Lou R Service Provided:
Broken Garage Door Spring Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

LOU SHOWED UP ON TIME WORKED EFFICIENTLY - VERY NEAT AND PRECISE

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Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This guy is great! He knows how to handle hard situations!

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Lou R Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. Great communication. Quick turnaround to get an appt. arrived on time. Low came to the Hiuse and was terrific. Would definitely recommend!

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Lou R Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Came within an hour from my call. Replaced springs pulleys and cable. Cleaned up after work completed. pricey but happy with the job

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Lou R Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome technician did a great job. Professional, clean, explained everything clearly. When scheduling, know there is a charge just for the appointment, and be sure to ask how much additional charge for parts beyond the motor of a new garage door opener. My own fault for not asking, but I felt a little blindsided by the final bill.

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Lou R Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I hate to leave a review if it isn’t good, I called precision door due to being confused as to complete my door install, Unfortunately I was confused as to what serv I received, besides the poor attitude the tech had, He left with me even more confused then I was before he arrived, With my door still not operational on top of all I was $286.00 poorer then I was before his arrival. The whole objective of calling precision door was to make my life easier and that obviously was not the case.. Sad to say I will not use this company again nor will I refer to anyone..

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Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lou was very professional, explained all the options to resolving my problem and finished the job quickly.

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Lou R Service Provided:
Garage Door Repair

Product:
Rollers

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service and very professional technician. Highly recommended !

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Lou R Service Provided:
Garage Door Opener Repair

Product:
Springs

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you so much for the speedy service! From beginning to end , the experience in getting my door repaired was wonderful. Everyone was friendly and courteous. My technician, Louis Rowek, was terrific! He explained everything that he was going to do and why he was doing it. He checked all parts and I feel he was extremely honest in giving me his expert opinion of what was needed and what parts were working just fine. He was friendly and very knowledgeable. My garage was not in the neatest of conditions, but Lou worked around it and was very neat during the entire process. I am very pleased with Precision Door Repair and I will highly recommend your company to anyone in need.

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Lou R Service Provided:
Broken Garage Door Spring Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

A+++ service. Everything was clear as explained and done correct the first time. Very happy with all the work done at a fair price

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Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have used them in the past at multiple locations and have always been completely satisfied! Lou and John were great today !

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Lou R Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Location Leader: Lou R
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Union County

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Warren County

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