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about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 10370 reviews, averaging 4.93 Stars:
Highland Lakes, NJ
Product:
Montville, NJ
I was impressed by your website - very thorough regarding certification of technicians, uniforms,insurance, etc.- the things that increase the comfort level when having someone come to your home for a relatively major repair or replacement. Drew was an excellent service tech - explained various options clearly, worked quickly and cleanly (left no collateral traces of repair), explained each part of new equipment, and had everything ready to go when finished. I will definitely recommend your company to a couple of my colleagues who will be needing garage door/opener services.
- Kathleen Ferraro
Product:
Woodcliff Lake, NJ
Rich was prompt courteous and engaging he explained all my options clearly I am very pleased with your service
- Ian Goldstein
Product:
Englewood, NJ
Very good arrived on time did quick job found problem and fixed
- Sarah Danishefsky
Product:
Roseland, NJ
Tim was great! He was on time, really nice to deal with, and had an incredibly, knowledgeable experience! I would highly recommend precision and Tim in particular.
- barbara schiffman
Product:
Rockaway, NJ
Scott performed the work respectfully and quite quickly!
- Schievella
Product:
Blairstown, NJ
Called before coming was here on time I've had a very nice conversation with Pete he explained everything
- Laubach
Product:
Lake Hopatcong, NJ
The technician was very informative about the solution to our garage door "problem" Thank you!
- John Miller
Product:
Teaneck, NJ
Vinny was GREAT. On time, informative, pleasant, and knowledgeable.
- Dan Metzger
Product:
Flemington, NJ
Rich was very helpful explaining installation and new remotes
- Julie S
Product:
Teaneck, NJ
You provide consistently high quality service. Thank you.
- Diane Belok
Product:
Rockaway, NJ
Precision has excellent customer service, quality products, and changed our 2 garage doors and openers within 3 days. Great experience and would highly recommend.
- Paul Basile
Product:
Whippany, NJ
Ron explained my options without any pressure as to what repair I should select. Once I selected the full door repair, Ron was very quick in completing the job.
- David Charles
Product:
Emerson, NJ
I am finding my home repair companies on Angie's List. Precision was one of the choices. I contacted them and they were able to come out the next day. They were on time, replaced my old key pad on, provided me with a new remote control opener, and honored the discount given to me via Angie's List. The remote did not work next day. I called and , they immediately came to exchange the remote. After trying it out several times, he realized that the remote the company had was not compatible with Linear and refunded me the cost of the remote. I was most pleased with the service I received and would recommend without hesitation.
- Helga Fanciulli
Product:
Wayne, NJ
What an amazing company, and what a stellar team! My garage suddenly broke late in the night, and by the next day, serviceman came out, and everything was repaired! If this was the first site you found on Google, don't be skeptical. They are great. Bob was super friendly, explained how everything was set up... so I would be more informed maintaining it. Very very happy with his work - and recommended him to my neighbor on the spot.
- David Reisner
Product:
Glenwood, NJ
Ron was very respectful,helpful and informative.
- rae jester
Product:
Parsippany, NJ
Ron took the time to explain our options and provided us with great installation and customer service.
- julie wolff
Product:
Wayne, NJ
Prompt service technician was very helpful, know his stuff
- Jane Silverstein
Product:
Morristown, NJ
I totally believe in the review process and am a senior contributing reviewer on Trip Adviser. I think that it is absolutely the very best way to find a quality service provider whether it be a garage door repair person, a restaurant, a vet or a hotel. Reviewers, however, have to be absolutely honest, not pull punches and most of all be fair in regards to the good and bad part of the experience. It is with the most high praise possible that I can tell you that Precision Door is really a wonderful, high quality provider. Scott came to my home after my purchase of a package to replace the rollers, tune-up and check out my two garage door openers. I was well aware before they came that one door would no longer open at all. I was told that the motor was not functioning any longer and while it could be repaired, it was still a very aging product. There was absolutely no pressure to replace this opener. The age and cost difference between repair vs. replace made the decision for me. I was so thrilled with the increased horsepower and quiet that I decided to replace the other garage door as well. Unfortunately Scott did not have another opener on his truck. We made an appointment for a few days later but a snow storm interfered. I received a call explaining and apologizing. Today Scott came, installed the second opener and even found a way for my Prius to be able to open the door without the use of the controller itself. He found a separate device that will convert most programmable cars to work with the garage door automatically. The Prius dealer had never been able to suggest or figure out a way to do this. I was extremely impressed with Scott and the rest of the team at Precision. This company is truly wonderful!!! I highly recommend them in every way.
- jane rafal
Product:
Little Ferry, NJ
I am very pleased with the job your service man did. The price was a little high, but it was well worth it.
- Mario Petruzzelli
Product:
Wanaque, NJ
Very professional took time to explain things to us until we understood the issues. The price was much more than expected but we are very happy with the product and service.
- Bill Hood
Product:
Madison, NJ
First rate service, explained in detail what was wrong with the garage door, springs and motor. He was very courteous and explained how long it was going to install everything. Went above and beyond what I expected.
- Angelo Guerriero
Product:
Haledon, NJ
The technician was very friendly and knowledgeable. He did an excellent job. However,the prices of some of the work was very expensive. The cost to install cables was XXX dollars. To me that is very expensive when the technician was already at your house. I can understand the price, if he came here specifically to change cables. Needless to say I will not be using precision again and I will not recommend
- Alexander Kowalchuk
I hear your concern. Please be assured that our prices, while not the cheapest in the industry, give us the ability to provide you with the best trained and supplied technicians in the industry. We show up with a fully stocked truck, fully insured, background checked and drug screened. All these things cost money. I can only hope that the next company you call takes as much pride in who they send, how they send them and what they send them with.
Succasunna, NJ
Ron was very professional and courteous. He explained everything to me. If I ever had a problem again, I would ask for him. He did an excellent job.
- Marlene Murray
Product:
Randolph, NJ
The installation was done efficiently and quickly. Thanks for the great service. I will be a repeat customer in the future.
- Robert Forte
Product:
Berkeley Heights, NJ
Your technician was friendly courteous knowledgeable, efficient and thorough. It was a pleasure having him repairing my problem.
- Helen Scolarice
Product:
Berkeley Heights, NJ
Your technician was friendly courteous knowledgeable, efficient and thorough. It was a pleasure having him repairing my problem.
- Helen Scolarice
Product:
Passaic, NJ
Your service almost didn't happen. I'm glad it did because the serviceman who finally showed up, Rich, was great. He was very honest and told me my options. I had scheduled this a few days ago and was supposed to have Scott arrive between 8 and noon. No one showed up and no one called. An hour later I called and was told someone else, Vinny, would be coming shortly. AGAIN no one showed up and no one called. I called again and was told Vinny was running late & would I like to reschedule. Honestly? I took time off from work to be home for this repair and now nobody was available - and your Web site says emergency service available. This made no sense and so I called another company. That was when Rich showed up (without having called me). Had the other company called me back I would've sent him away. He did try to apologize and make amends, all to his credit and now I am very satisfied. With all this tho, do you think I'd recommend your company to others?
- Rhonda Kutler
I am glad Rich was able to help. We truly apologize for all the torture you endured. It is not our goal to drive you nuts. We always look at complaints like yours as an opportunity to improve our service and have used this in our technician training.
Product:
Budd Lake, NJ
Great job, Rich! Very friendly and explained everything to me.
- Elizabeth Remmig
Product:
Woodcliff Lake, NJ
Drew was very professional and a pleasure to deal with. He clearly explained the problem and what needed to be done. I am pleased with my experience.
- Sharon Grunfeld
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
about a year and a half ago we had a new door installed. a quality affordable door that is excellant. at the time of install the old opener was in question..the tech said we would be ok for a little more time. on 3-02-13 we had it replaced by a very good tech by the name of rich.excellant service again...service, product,honesty...THIS COMPANY CAN NOT BEAT!
- John Suarez