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Brian H

Brian H
Service Technician Team
Reviews: 342
Average: 4.92 stars
Background: 8/20/2015
Drug Test: 7/11/2019
Brian H has received 342 reviews, averaging 4.92 Stars:
1 2 3 4 5

Brian H's Bio:

Brian grew up in Bloomingdale and currently lives in Jefferson with his two dogs, Sandy & Taz. He started working at Precision in 2015 after graduating from Temple University with a degree in Communications. When he's not repairing garage doors, Brian enjoys hiking, fishing, watching the Yankees & Devils, and visiting breweries.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The whole experience was professional and thorough. The technician arrived on time, evaluated the situation, and provided me with various options. A new opener was installed clean and all existing equipment as well as any packaging material was removed. Highly recommend this company.

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Brian H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Would use again!

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Brian H Service Provided:
Garage Door Repair

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our repair gentleman was friendly and courteous. Did the installation very precisely. Gave us post installation instructions. Will only use your company going forward. Thank you

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Brian H Service Provided:
Garage Door Repair

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were completely satisfied with Precision's performance in installing our garage door openers and updating our system of cables, springs, rollers, etc. Brian Hallock was courteous, professional, thorough and informative. It was a pleasure to work with him. We would recommend Brian and Precision to anyone needing garage-door service.

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Brian H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was extremely pleased with the prompt and expert service. Brian was wonderful. Thank you.

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Brian H Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rep was excellent

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Brian H Service Provided:
Garage Door Opener Repair

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

To keep it simple, the representatives (Brian) were thorough with their explanation of the issues and how to fix them and also patient and attentive with our questions and discussion. We will definitely recommend this company to others and use them again if needed!

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Brian H Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you for the garage door tune up. Brian H was very professional!

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Brian H Service Provided:
Garage Door Repair

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The entire process from reviewing product beforehand, scheduling an appointment, letting us know when our technician would arrive through installation was outstanding. Very professional, polite service. Highly recommended !!

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Brian H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent job! The Service Tech arrived in the expected window, and was professional, cordial, honest and efficient. The work completed was as anticipated. The level of communication both via text and phone call were appropriate and appreciated. Highly recommend!

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Brian H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision is very responsive - same day service. Both office and field personnel were friendly, courteous and handled my issue expeditiously Top notch service!

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Brian H Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian did an outstanding job. On time, explained everything, and left the garage spotless. Very pleased.

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Brian H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Responded the next day of my call. I needed cables replaced, Brian was professional and experienced. Very satisfied.

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Brian H Service Provided:
Garage Door Repair

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian Hallock did a fantastic job. He educated me on the overall problem, provided various quotes and described the work in a way I could easily understand. The results were first rate. More expensive than I had anticipated, but the quality of the parts and work made the investment worth it. Replaced all springs, roller, new key pad, new remote keys, cables, the works.

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Brian H Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician arrived early and performed a quick evaluation of the state of the garage. He was quick, professional and knowledgeable. Provided excellent work and customer service. I would highly recommend.

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Brian H Service Provided:
Garage Door Opener Repair

Product:
Rollers

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was excellent and Ryan was awesome. He explained everything and presented options to me. Did excellent work as well. Highly recommend him and your company.

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Brian H Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian was great to work with. He was very knowledgeable and our issue was resolved quickly Very happy with our experience !

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Brian H Service Provided:
Garage Door Repair

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian did an excellent installing our new garage door opener. Also did a review of operation of opener including setting up the app. Very professional and good representative of your company. Steve Boland

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Brian H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a very positive experience today with Brian , the serviceman from Precision. Very professional and respectful young man. He explained everything to me and met all my expectations. I would highly recommend Precision.

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Brian H Service Provided:
Garage Door Repair

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian was very professional and answered all our questions clearly. The options were clearly explained with specific details and costs. We are very pleased with the outcome.

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Brian H Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian was thorough, communicated well, professional, and fast! Highly recommend!

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Brian H Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very satisfied with the whole experience. They were there the next morning to fix my door and let me know what needed to be done. I would highly recommend them. Very pleasant experience!!!

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Brian H Service Provided:
Garage Door Repair

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian H. Was very professional. He knew exactly what was needed and knew how to accomplish that in a timely manner. I would highly recommend Brian and the Precision team to anyone needing service on their garage door.

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Brian H Service Provided:
Garage Door Repair

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brain Hallock did a great job, quick, and knowledgeable on what needed to be done. He fixed the springs/pulleys by doing a conversion kit which previously had a sprint mechanism that ran straight across. Under an hour and he was done!

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Brian H Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian was amazing.

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Brian H Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian was the installer he was the best. answered all my Silly questions. very professional. I would give you guys 10 stars how was that!

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Brian H Service Provided:
Garage Door Opener Install

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian H was the bomb.com! He displayed outstanding salesmanship, not pushy but informative. He helped me select the best option for my home and garage door usage. He asked questions regarding my door and home that I have never been asked in the past when I have had someone out to take a look at an issue we were having. Thank you Brian for your thoughtful questions and your guidance on what you thought would be the best options for us. You were pleasant, thoughtful, extremely helpful and most of all, a pleasure to speak to. Best of all, very knowledgeable about his craft. He arrived not only on time but way ahead of schedule. He saved me an entire day of missing work. Thank you, Brian~!

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Brian H Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Extreme rip-off. If I could give minus 5 stars I would. Technician arrived 2:10 pm. Technician was 10 minutes late for the 4 hour window. Site stated that the service charge would be waived if late. Technician spent more time on the inspection than replacing the springs. Technician was there a whole 40 minutes, left at 2:50 pm Technician Brian replaced two springs that could be purchased from Home depot for $35. There was a non itemized invoice for $500.07. It's a shame to take advantage of a Senior Citizen. You have no Idea what the parts charge or the labor charge was. I would love to have a job that paid $500 for less than an hour's work. I reached out to the company, and I was told the team leader was not available but would return the call. The next day the technician Brian called back not the team leader. I was not able to speak with him at that time.

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Comment from: Bernard Kotchkowski

After the above review was sent I received a call from Rob Zuniga of Precision Garage Doors Service Supervisor. He reached out to discuss the review and apologized for the contact on a Sunday. He further asked what I thought would be a reasonable charge for the repair. He then offered a refund of $200 to bring the charge down to $300.07. I have since received the check, which made it a bit better. Long and short see what the estimate is. If you think it's too much negotiate the final price. Still it's a bit expensive for two springs and a 40 minute service call. I was sent an email from Doug to comment on the review which this is. It would have been so much easier to have detailed estimate like most reputable companies do, and charge a fair price from the beginning. It was great to have a service call on the same day but follow what they advertise and itemize the estimate for a fair price repair for both the customer and the company. Yes the company needs to make a profit and pay for their overhead, but fair pricing is a must.

Brian H Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian presented the various options and the associated cost for each option. We selected the service required which were new springs, guide wires , pulley and door wheels for 3 garage doors. Brian performed the service efficiently and excellent quality service.

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Brian H Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Brian H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Will definitely recommend Precision, Brian arrived on time, answered all our questions, very informative and our garage doors are now operating properly. Very happy. Brian was very courteous and professional.

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Brian H Service Provided:
Garage Door Opener Repair

Service Technician Team : Brian H
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Union County

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Warren County

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